Re: [ubuntu-uk] Password Requirement On Automatic Updates

2020-06-12 Thread James Tait

On 2020-06-12 13:12, Nigel Verity wrote:
123456789012345678901234567890123456789012345678901234567890123456789012345

Most days I get a notification dialog informing me of pending updates.
Sometimes I install immediately, other times I'll click the "Remind Me
Later" button. I've noticed an inconsistency regarding whether I am
required to enter a password before the update proceeds. There appears 
to

be no pattern determined by whether I install immediately or delay it
until later.

Does anybody know if the security policy for updates has changed? In 
all

previous Ubuntu incarnations I've used I've always, without exception,
had to provide a password prior to an update proceeding.

Discretionary updates using the command line or Synaptic always require 
a

password, so the issue seems to be concerned solely with the updater
service. It looks like a bug to me but I don't want to waste anybody's
time if it is in some way intentional.


I believe the policy is that a password will only be required if an 
upgrade

results in the installation of new packages, e.g. an upgrade of the
linux-image-generic package would result in the installation of a 
different

linux-image-x.y.z-generic package, whereas upgrading something like vim
would just install a newer version of the same package.


HTH,


JT

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Re: [ubuntu-uk] SOT - What phone do you use?

2015-03-06 Thread James Tait
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On 06/03/15 09:10, Gordon Burgess-Parker wrote:
> Hi all, Just trying to get a straw poll of what phones people use
> here and why...

Ubuntu Phone on a Nexus 4, because I believe in dogfooding, and
whenever I try to use an Android device now I have to think about what
I'm doing.

JT
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Re: [ubuntu-uk] Reverse engineering data files

2014-11-24 Thread James Tait
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On 23/11/14 19:23, Gareth France wrote:
> It is readable, but no more so than if you just load it into perl
> using binmode. I'm currently struggling with identifying the
> different fields within the data. I've been plucking them out
> manually which is fine for the first half then I find some of them
> are variable length and I have no way of identifying where they
> start.

Variable length fields are often prefixed with a field length, so the
software knows how many bytes to read, or null-terminated, so the
software reads until it reaches a 0x00 byte.

On 23/11/14 23:19, Gareth France wrote:> The time and date is whenever
the test was performed. I should imagine
> there will be a lot of 'flags' Earth bond 25A yes, earth bond 10A
> no, earth bond 100ma no, insulation test yes, visual pass, etc,
> etc.

And binary flags may well be encoded into a bit field, i.e. one or
more bytes where each bit represents a yes or a no.

I'm assuming the files you're currently working with are for your
customers, and so can't reasonably be made public. Do you have access
to some test files that could be shared? Many eyes on the problem may
aid quicker progress. Also, the make and model of the device might help.

JT
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Re: [ubuntu-uk] Choice of laptop

2014-11-07 Thread James Tait
On 06/11/14 21:01, Barry Drake wrote:
> On 05/11/14 15:22, Bill B. wrote:
>> We also need to [always], whether we know the answer or not ask 
>> one question when dealing with "big companies". "Does in work 
>> with Linux"?
> 
> Our local PCWorld has a policy (official) that staff must say: "We 
> don't support Linux".  I complained to head office and was told: 
> "This is because we don't sell anything with Linux installed."

A little over four years ago, I had reason to buy a decently-spec'd
laptop at very short notice, and PC World was the only realistic
option.  I was expecting exactly this kind of attitude, and was ready
to rebuff any offers of "help" that would try to steer me towards and
over-priced machine with Windows and all the add-ons.

A young lad came and asked if I needed any help, and I initially gave
him the brush-off with "just browsing for now, thanks."  He did
persist, though, so I explained that I was starting a new job on
Monday, would be working from home, and wanted a fairly powerful
laptop with a full HD screen, but didn't care about the software on it
because I'd be wiping it and installing Ubuntu as soon as I got it home.

Far from "we don't support Linux", his eyes lit up and he started
asking what I was going to be using it for, where I'd be working, etc.
 I came away with a knock-down deal on a Sony Vaio that, while it gave
me some initial teething problems with the nVidia graphics, served me
well until my laptop refresh last year, and is now providing solid
Facebook service to my wife.

I suppose the moral of the story is, regardless of PC World's
"official" policy, sometimes it just comes down to the particular
member of staff you end up dealing with.

JT

P.S.

I now have a System76 Gazelle Pro, which I bought just over a year
ago.  Great display (I went for the IPS upgrade), excellent
performance, but the keyboard (even with the proper Ubuntu key) is
terrible.  Having heard about PCSpecialist on this list, I configured
a similarly-spec'd laptop, and the price came in roughly £500 cheaper,
and obviously without the £200 import tax.
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Re: [ubuntu-uk] Toshiba Satellite Wireless Lock-down?

2013-07-11 Thread James Tait
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On 11/07/13 09:12, Dave Morley wrote:
> On 11/07/13 00:12, James Tait wrote:
>> jtait@mothership:~$ rfkill list 0: phy0: Wireless LAN Soft
>> blocked: no Hard blocked: yes
> 
>> I've tried countless "solutions" on ubuntuforums and so on.  Is
>> it possible that Toshiba have decided to lock the laptop down to
>> a specific kind of wireless card?
> 
> Is it a uefi + secure booted laptop?  If so then it might be that
> the hardware needs to be registered somehow in order to be valid.
> Just thinking out loud.

No, it's a bog-standard old-fashioned BIOS.  There is a toggle in
there for the wireless, but it doesn't seem to do anything.

On 11/07/13 09:22, pete smout wrote:
> My Acer laptop (intel Wifi card) suffered wifi probs on 12.04,
> never did get to the bottom of it, but upgrading to 13.04 solved
> it! I know this is not necessarily a solution but if you can pin
> down what has changed between the versions it might help (I have to
> admit once it 'fixed itself' I stopped looking!) if it helps ill
> post the output of some helpful commands below, and if you want any
> other info I would be happy to provide it. pete@petes-lappy:~$
> lspci

Yes, this might be useful:

jtait@mothership:~$ lspci
00:00.0 Host bridge: Intel Corporation Mobile 4 Series Chipset Memory
Controller Hub (rev 07)
00:02.0 VGA compatible controller: Intel Corporation Mobile 4 Series
Chipset Integrated Graphics Controller (rev 07)
00:02.1 Display controller: Intel Corporation Mobile 4 Series Chipset
Integrated Graphics Controller (rev 07)
00:1a.0 USB controller: Intel Corporation 82801I (ICH9 Family) USB
UHCI Controller #4 (rev 03)
00:1a.1 USB controller: Intel Corporation 82801I (ICH9 Family) USB
UHCI Controller #5 (rev 03)
00:1a.2 USB controller: Intel Corporation 82801I (ICH9 Family) USB
UHCI Controller #6 (rev 03)
00:1a.7 USB controller: Intel Corporation 82801I (ICH9 Family) USB2
EHCI Controller #2 (rev 03)
00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio
Controller (rev 03)
00:1c.0 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express
Port 1 (rev 03)
00:1c.2 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express
Port 3 (rev 03)
00:1c.3 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express
Port 4 (rev 03)
00:1c.5 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express
Port 6 (rev 03)
00:1d.0 USB controller: Intel Corporation 82801I (ICH9 Family) USB
UHCI Controller #1 (rev 03)
00:1d.1 USB controller: Intel Corporation 82801I (ICH9 Family) USB
UHCI Controller #2 (rev 03)
00:1d.2 USB controller: Intel Corporation 82801I (ICH9 Family) USB
UHCI Controller #3 (rev 03)
00:1d.7 USB controller: Intel Corporation 82801I (ICH9 Family) USB2
EHCI Controller #1 (rev 03)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev 93)
00:1f.0 ISA bridge: Intel Corporation ICH9M LPC Interface Controller
(rev 03)
00:1f.2 SATA controller: Intel Corporation 82801IBM/IEM
(ICH9M/ICH9M-E) 4 port SATA Controller [AHCI mode] (rev 03)
00:1f.3 SMBus: Intel Corporation 82801I (ICH9 Family) SMBus Controller
(rev 03)
0e:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd.
RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev 02)
14:00.0 Network controller: Intel Corporation PRO/Wireless 4965 AG or
AGN [Kedron] Network Connection (rev 61)
jtait@mothership:~$ sudo lspci -vvv
[snip]
14:00.0 Network controller: Intel Corporation PRO/Wireless 4965 AG or
AGN [Kedron] Network Connection (rev 61)
Subsystem: Intel Corporation PRO/Wireless 4965 AG or AGN
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
Stepping- SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort-
SERR-  pete@petes-lappy:~$ rfkill list 0: acer-wireless: Wireless LAN Soft
> blocked: no Hard blocked: no 1: phy0: Wireless LAN Soft blocked:
> no Hard blocked: no

That's interesting - is it usual to have $(VENDOR)-wireless and
phy$(IF_NUM)?  I don't have an equivalent toshiba-wireless, but the
EeePC does have eeepc-wlan.

> I have just found some interesting ideas here:
> 
http://www.linuxplained.com/how-to-fix-wireless-problems-in-ubuntu-1204-precise-pangolin/
> 
> (why I could not find these when I was suffering I have no idea!)
> but the one about disabling power saver on the wifi card makes
> sense to me!

I don't recognise the page, but I do recognise the suggestions:

jtait@mothership:~$ sudo iwconfig wlan2 power off
Error for wireless request "Set Power Management" (8B2C) :
SET failed on device wlan2 ; Operation not supported.
jtait@mothership:~$ sudo modprobe -r iwl4965
jtait@mothership:~$ sudo modprobe iwl4965 11n_disable=1
jtait@mothership:~$ rfkill list
1: phy0: Wireless LAN
Soft blocked: no
Hard blocked: yes

Something seems to 

[ubuntu-uk] Toshiba Satellite Wireless Lock-down?

2013-07-10 Thread James Tait
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Hi all,

Recently my wife's laptop has been experiencing some wireless issues -
slow performance, drop-outs and the like.  We have numerous
wireless-enabled devices in the house and although we have the
occasional blip, none of the other devices seem to be affected to the
same extent, so I figured it was probably related to the laptop itself
and set about trying to figure out what the problem might be.

The laptop is a Toshiba Satellite L450-188 running Ubuntu 12.04 with
the LTS backport kernel from Raring.  The original wireless card in it
is a Realtek RTL8191SE.  I tried replacing it with the Atheros-based
card from my son's EeePC, but although the card was apparently
recognised, and the ath5k module loaded, the card was disabled:

jtait@mothership:~$ rfkill list
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: yes

rfkill unblock has no effect - no error, but the card remains hard
blocked.  The wireless key (Fn-F8) simply toggles the soft block, and
the laptop has no hardware switch that I can see.  There's a setting
in the BIOS that doesn't seem to have any effect.  So I picked up an
Intel IWL4965AGN card on eBay for a couple of quid and tried that, but
the result was the same:

jtait@mothership:~$ rfkill list
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: yes

I've tried countless "solutions" on ubuntuforums and so on.  Is it
possible that Toshiba have decided to lock the laptop down to a
specific kind of wireless card?

JT
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Re: [ubuntu-uk] The problem with Bug #1

2013-05-10 Thread James Tait
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On 10/05/13 15:59, Byte Soup wrote:
> On 10 May 2013 10:02, James Tait  <mailto:james.t...@wyrddreams.org>> wrote:
> 
> On 09/05/13 23:04, SuperEngineer wrote:
>> just one final word (sentence)- my word "educate" was
>> deliberate... get the kids using Linux, let them think it's
>> 'normal'.
> 
> I'm sure my boys' response to that would be "Why, isn't it?"
> 
> Kids are impatient, they dont want to wait for things to happen,
> and generally they dont want to be bothered with installing a
> package or searching out equivalent application to get what they
> want, so when they google "how to do " invariably the
> answers will all come back based on the most widely used operating
> system so they will say "why cant we just have a windows machine
> like our school / my mate steve etc"

And therein lies the opportunity for education.  It's not an easy
conversation to have with kids, admittedly, but it is one worth
having.  My point was that, in a household where all the computers run
Ubuntu, Windows would be considered the oddity - though I totally
understand your point.

> I can only speak from my personal experience, my kids are no
> strangers to different interfaces but they are not interested in
> bringing up a command shell to solve a problem and as this is not
> something seen commonly in the schools, so we'll end up with a lot
> of the next generation being more technology "consumers" than
> "creators" ... thats only my thoughts though.

My youngest (6) totally surprised me the other day.  My boys got into
Minecraft on my wife's Android phone, and wanted to play it on their
computer.  He looked it up on the Software Centre and it cost money,
so he came to me for help.  I ended up installing Minetest, a
GPL-licensed game of the same ilk, and we've been playing that.  I set
up a network server for us all to play on, but sometimes they play
single-player on their own machines.

My eldest (9) has created a world which he's called Nyancoaster, and
the youngest wanted to play on it.  Unfortunately there was a bug (now
fixed - we're using the daily PPA - which was a conversation in
itself) in the GUI that starts up a network server, which was causing
a segfault.  So I said I'd look into setting up a server for
Nyancoaster on the one machine that they could both connect to once
I'd finished work.  He went away and Googled for "Minetest server",
found the instructions and came to me to ask: "how do you get that
thing where you do your programmy thing?"  He meant the terminal, of
course, and once I showed him that he was quite happy to try the
commands himself.

Kids are impatient and demanding and want to do all the stuff their
friends do - but they're also inquisitive and fearless and sometimes
like to do something a little bit different to everyone else, and then
share it and have their friends say "Wow, that's cool!"  It's just a
matter of finding that thing that sparks the imagination.

JT
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Re: [ubuntu-uk] The problem with Bug #1

2013-05-10 Thread James Tait
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On 09/05/13 23:04, SuperEngineer wrote:
> just one final word (sentence)- my word "educate" was deliberate...
> get the kids using Linux, let them think it's 'normal'.

I'm sure my boys' response to that would be "Why, isn't it?"

JT
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Re: [ubuntu-uk] DSL provider

2013-05-07 Thread James Tait
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On 07/05/13 08:36, TT Mooney wrote:
> I've been a happy user of O2 broadband for years, but now that
> Murdoch has laid his hands on it, I want to change provider.
> 
> Does anyone have a recommendation? I used to have BT, and they
> were mostly useless. There is a bit of bittorent going on, so I'm
> looking for an uncapped adsl2 service. Virgin Media is not
> available in my area.

I've been a happy customer of Andrews and Arnold [0] for almost two
years.  I started off with a BT line, then switched to Be, but I'm
also planning to move away from them with the Murdoch take over.

AA deal with BT for you, and they do a good job of it.  To be fair,
the only reason I switched to a Be backhaul was cost.  I won't go into
all the details here, they're on the web site, but briefly the Home::1
package offers a real (no NAT) IPv4 address, a /48 native IPv6 block
and 50GB any time downloads for £25 a month.  After that, it's up to
you to choose what add-ons you need.

HTH,

JT

[0] http://aa.net.uk/
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Re: [ubuntu-uk] No new mail notifications from Thunderbird in 13.04

2013-05-03 Thread James Tait
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On 03/05/13 14:00, Rowan Berkeley wrote:
> I'm not seeing the two useful notifications that I usually had in
> 12.10 and 12.04. I'm not talking about the optional balloon
> notification, I'm talking about:

If you go to the Tools > Add-ons menu in Thunderbird, do you have the
Messaging and Unity Launcher integration add-on installed?  It
*should* be installed as part of the Thunderbird package from the
standard Ubuntu repos, but maybe it's disabled, or maybe Thunderbird
is installed from a PPA?

Alternatively, you should be able to prompt Thunderbird to present the
Profile Manage on startup with Alt-F2 > thunderbird -P

Create a new profile and see if it works there - if so, the problem is
related to your existing profile.

HTH,

JT
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Re: [ubuntu-uk] Sorely disappointed with U1 Music Store

2013-04-17 Thread James Tait
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On 17/04/13 19:53, Bill Baker wrote:
> On Wed, 2013-04-17 at 16:07 +0100, James Tait wrote:
>> I would suggest someone with recent experience of this files the
>> bug and sees where it goes.
> One of my earlier mails did ask: "Under what should I file this
> bug? Ubuntu, Ubuntu One, RhythymBox, 7Digital?"
> 
> As RhythymBox support has/is ceased/ceasing - where would be the
> most productive?

Sorry, I wasn't clear.  As Dave has said, the only route to a refund
is via the support form.  The more information you can provide -
dates, times, amounts, tracks purchased - the easier it should be for
us to track down.

The bug I was suggesting someone (not even necessarily you, just
anyone with recent experience of this problem) file would probably be
a wish list bug about the error message.  Again, Dave has answered the
question of where, but for the sake of completeness (and to save you
digging through your inbox looking for the link) here it is again:

  https://bugs.launchpad.net/ubuntuone-music-store/+filebug

Cheers,

JT
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Re: [ubuntu-uk] Sorely disappointed with U1 Music Store

2013-04-17 Thread James Tait
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On 17/04/13 11:56, Penelope Stowe wrote:
> I wonder if it would be useful to file a bug suggesting that error 
> messages in the music store (if possible, only when the error
> comes during an actual purchase) include a recommendation to check
> with your bank to see if money has been withdrawn before
> re-attempting your purchase?

I would suggest someone with recent experience of this files the bug
and sees where it goes.  At least that way it's on the radar, so to
speak, and if it turns out not to be feasible, the reasons will be on
public record.

Thanks!

JT
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Re: [ubuntu-uk] Sorely disappointed with U1 Music Store

2013-04-16 Thread James Tait
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On 16/04/13 22:25, Bod Soutar wrote:
> On Apr 15, 2013 8:59 PM, "SuperEngineer"  wrote:
>> If that's not enough info to give when I eventually get home
>> early enough to take action... well
> As for the bug report, you don't have enough info to file anything
> that will get looked at, at best the bug will sit there for a while
> until one of the maintainers buys something and closes it because
> they can't reproduce. Your best bet is to report the problem to
> whoever took the payment and let them work out what went wrong.

Well, that's a fairly bleak outlook.  When an error occurs, you should
see a message to the effect of "our engineers have been notified and
will work to fix this".  Guess what?  We're not lying!

Errors in the services produce stack traces which we see in the form
of an aggregated daily OOPS report.  We do take notice of these and
use them to fix bugs and improve the service.  Yeah, we're human too

But we can't keep these reports around forever, so I've taken the
liberty of saving away some potential candidates from Saturday
morning's report, as well as the web logs.  The sooner Billy gets
details of the attempted purchases to support, the sooner he'll get
his refund and the more likely we are to be able to tally it with an
OOPS report and still have useful logs to possibly [0] fix it.

Cheers,

JT

[0] http://goo.gl/ZTE17
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Re: [ubuntu-uk] Sorely disappointed with U1 Music Store

2013-04-12 Thread James Tait
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On 12/04/13 21:23, Billy Baker wrote:
> All I know is that Somebody Owes Me Money - and they are hiding the
> way to a refund!

Nothing is being hidden. ;)

The Ubuntu One FAQs [0] answer a plethora of questions just like this.
 I'll save you the effort of reading through them all and suggest you
use the contact form [1] to get in touch with support, who will help
to make sure you get your purchased tracks and your refund, and, given
enough information, might be able to file a bug on your behalf to
ensure this doesn't happen again.

Cheers,

JT

[0] https://one.ubuntu.com/help/faq/
[1] https://one.ubuntu.com/help/contact/
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[ubuntu-uk] Video for dual-boot with UEFI Secure Boot

2013-02-26 Thread James Tait
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Hi all,

Following on from the recent discussions about UEFI Secure Boot, this
dropped into my Inbox over the weekend.  It's a series of three videos
that may or may not help to explain what goes on during installation
of a dual-boot UEFI system with Secure Boot enabled.

- ---8<---
http://www.youtube.com/playlist?list=PLk2sjg_-F-McRbCBoVRkP1sYMbmDf6zJM

My video series on dual-boot with Win8 & Ubuntu 12.10 using UEFI secure
Boot. The Ubuntu-focused segment is in Part 3. It's not exactly
Mythbusters, but I hope it helps dispel a lot of the UEFI Secure Boot
nonsense.
- ---8<---

Cheers,

JT
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Re: [ubuntu-uk] Ubuntu unusably slow

2013-02-07 Thread James Tait
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On 07/02/13 13:12, Colin Law wrote:
> On 7 February 2013 12:21, Gareth France 
> wrote: Start top running in a terminal and leave it running.  If
> you can keep the top few lines visible at the bottom of the screen
> then even better.

Or, and I realise this means running another process on a system
that's already struggling, maybe give conky a try:

  apt://conky-std
  https://help.ubuntu.com/community/SettingUpConky

JT
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Re: [ubuntu-uk] Ubuntu unusably slow

2013-02-07 Thread James Tait
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On 07/02/13 12:08, Colin Law wrote:
> On 7 February 2013 11:59, Gareth France 
> wrote:
>> ... I've switched to chromium to see what difference that makes.
>> I'll try restarting thunderbird and see what happens
> 
> When it is running slow is it using Swap memory?  You can see that 
> using System Monitor or top in a terminal.  I ask because earlier
> I think you said the disk light was going mad, which is a symptom
> of swapping.  With 4GB of RAM it should not need to swap.

This sounds bang on the money to me and mirrors my own experience.
Firefox and Thunderbird use up quite a lot of RAM, but my laptop has
6GB and I still have the same problem periodically.  I haven't yet
managed to narrow it down, though, so I've been unable to offer any
useful information.

JT
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Re: [ubuntu-uk] apt on cd

2012-05-18 Thread James Tait
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On 17/05/12 19:59, paul sutton wrote:
> Am i right in thinking the idea behind aptoncd is to create a local
> (say on cd or usb stick) apt repository ? that I can then point a
> netbook at and have it install from there (use software sources to
> point at the cd or usb stick) where the deb files etc are.  or
> perhaps copy the contents of the usb stick to the actual netbook
> and install that way ?

It creates a repository on a CD that you can then add as a software
source, or restore using APTonCD itself.  It takes the package files
from /var/cache/apt/archives to create the repository.  The typical
order of events is something like:

  * Install Ubuntu on machine A
  * Add a bunch of packages that weren't in the default installation
  * Use APTonCD to create a repository containing those packages
  * Take your CD to another Ubuntu installation

You can then either:

  * Insert the CD and use Software Sources > Other software > Add volume

OR, if APTonCD is installed on the destination machine:

  * Use the APTonCD restore function

If you choose the first option, the packages will be installed
directly from the CD and you won't get any new .deb files in
/var/cache/apt/archives, while choosing the second option restores all
the .deb files to /var/cache/apt/archives and installs them from there.

HTH,

JT
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Re: [ubuntu-uk] Live flash disk image installing extra packages

2012-05-17 Thread James Tait
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On 17/05/12 16:15, paul sutton wrote:
> as my local youth centre has really locked down internet and I want
> to try and install ubuntu / lubuntu along with some extra stuff
> such as ruby,  python, python-pygame, scratch etc, from a live
> session type install without having to worry about installing after
> wards through a

Sounds like a job for APTonCD.  https://wiki.ubuntu.com/APTonCD

Cheers,

JT
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Re: [ubuntu-uk] Quantal ....

2012-05-15 Thread James Tait
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On 15/05/12 10:18, Barry Drake wrote:
> On 15/05/12 10:01, Kris Douglas wrote:
>> Are there anything new in 12.10 yet? I wouldn't have thought so.
> No there are no significant changes yet.

I *think* - based on the mail from Colin Watson [0] and a very quick
query on IRC - that the big sync from Debian is still to happen due to
hardware issues, which would account for the lack of significant
change so far.  I'd be quite happy to be corrected, though, and I
admire your enthusiasm, Barry!

Cheers,

JT

[0] https://lists.ubuntu.com/archives/ubuntu-devel/2012-April/035153.html
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Re: [ubuntu-uk] Missing window decoration after failed upgrade to 12.04

2012-05-02 Thread James Tait
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Hi Tony,

On 01/05/12 22:57, Tony Pursell wrote:
> On 29 April 2012 18:58, Tony Pursell wrote: On 29/04/12 18:32, Tony
> Pursell wrote:
>> The first one to show up is a lack of window decoration.
> 
> I have rebooted and the widow decoration has returned.
> 
> I spoke too soon on this.  Yesterday, after a few hours uptime,
> the window decoration suddenly disappeared again.  Also I notice
> that the background to the login screen is just the Ubuntu default
> and not my desktop wallpaper as it should now be.

To be honest, this just sounds like either compiz or
gnome-settings-daemon is crashing.  When it happens, do you still have
a launcher?  If you do, I think that rules out compiz.  Otherwise
"unity --reset" may help, though the usual disclaimers apply.

If possible, you might try joining #ubuntu-desktop on Freenode.
They're a helpful, friendly, clueful bunch - they instantly latched
onto a similar kind of problem I was having a while back, helped me to
work around it in the short term and pushed the fix through quickly.

JT
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Re: [ubuntu-uk] Strange notification message on desktop

2012-04-02 Thread James Tait

On 31/03/12 14:07, Simon Greenwood wrote:

On 31 March 2012 10:32, David King mailto:linux...@avoura.com>> wrote:
I just had a strange notification message in Ubuntu that appeared
after logging in. It was in a yellow box, bottom right hand corner,
like various others that appear there. But this one said "Semantic
storage" and had a big red square with an X in it.

[snip]

It sounds like it would be related to a cloud storage system so most
likely to be Ubuntu One.


I'm pretty sure it's not Ubuntu One.  The semantic part makes me think 
of something like Zeitgeist, perhaps?  Which version of Ubuntu is this?


JT
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Re: [ubuntu-uk] Does AV chat work with Jabber?

2012-03-26 Thread James Tait

On 23/03/12 10:15, Miia Ranta wrote:

On 22 March 2012 22:16, Tony Pursell  wrote:

Hi Folks

Does anyone know if Audio and Video (AV) chat works with Jabber from
Empathy?


have finally cleared. So, I was just wondering - who is your
XMPP/Jabber account provider? It just might be that the problem is
with the connection in between, not with the application you're using
to connect.


Indeed.  I run my own XMPP server (ejabberd on Ubuntu 10.04 on a 
Bytemark VM), so it's entirely possible I've misconfigured something 
there.  I really haven't investigated at all, so anything is possible.


JT
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Re: [ubuntu-uk] Does AV chat work with Jabber?

2012-03-22 Thread James Tait

On 22/03/12 22:16, Tony Pursell wrote:

Does anyone know if Audio and Video (AV) chat works with Jabber from
Empathy?

[snip]

However, when we tried Jabber AV chat we got no connection.  I would
like to show him that we can move away from Skype, especially as we can
expect no more Linux support for it now that Microsoft have bought them.

I have just been trying to make a Jabber AV connection between two
computers at home using Empathy and that has been a failure too,
although I have had it working OK in the past.  Both ends just showed
'Connecting' and even when I hung up both ends, my desktop computer
showed Pulseaudio and zeitgeist-daemon taking up to 100% of both CPU
cores and 80% of the 2GB ram, until I killed them both.

What experience do other people have?


Although I don't recall seeing the PulseAudio and zeitgeist-daemon 
problem, your experiences largely match my own.  I work away from home 
for one week every six months or so, and have tried various solutions 
for calling my wife and two boys.  Skype stopped working for us 
altogether, so we decided to try Jabber.


When it works, it's fantastic, but it does seem very temperamental.  I 
thought it was probably due to NAT traversal issues, but configuring a 
STUN server didn't help[0], and even on the same WLAN we had problems. 
I haven't had chance to look into it any further recently, but I really 
should before I go away again.


The last time I went away I used SIP from my Android phone using the 
hotel wifi to our land line via VoipFone.  No video, but crystal clear 
voice calls from Argentina for 1.2p/min.


JT

[0] How did I do that? Good question, but I don't think it was using 
Empathy.  Maybe it was Psi+.

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Re: [ubuntu-uk] Since my last update

2012-03-07 Thread James Tait

On 06/03/12 17:33, James Morrissey wrote:

3. Suspend on lid-close appears to have stopped working - the box is
checked in my power preferences


This recently stopped working for me as well, although I'm using Precise.

  http://pad.lv/948844

JT
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Re: [ubuntu-uk] Shut down button missing on upgrade

2012-01-06 Thread James Tait

On 06/01/12 09:43, John MM wrote:

So how do we figure out why it isn't running?


That's a more difficult question to answer. :)  I think there are a 
couple of options:


By running it in a terminal, it may be more obvious when it's actually 
crashed.  At least you should get some output on the terminal when it 
does, and then you can file a bug using "apport-bug indicator-session".


Another alternative is to enable apport [0] to automatically help with 
bug submissions when an application crashes - even the ones that happen 
when you first boot up and login, so if gnome-settings-daemon is being 
started but crashing, this will catch it.


You may discover that there is already a bug raised that addresses this, 
in which case you should just select the "This affects me too" option 
and optionally subscribe to updates.  If not, then you should just 
describe then symptoms you're seeing in the bug report.  Either way, 
this will improve your odds of getting a clueful developer on the case 
who will probably get to the bottom of the problem fairly quickly.  Be 
aware, however, that enabling apport system-wide will cause it to prompt 
you to raise bug reports any time anything crashes - so you may want to 
disable it after you've raised this particular bug. :)


In my case, I'm running the Ubuntu One nightlies PPA and there was a 
problem in the ubuntuone-client-gnome package which was causing 
gnome-session-daemon to crash.  I would never have made the link, but I 
filed a report and was directed to #ubuntu-desktop on Freenode where a 
couple of people very quickly zeroed in on the problem and then looked 
at a previous bug report I'd raised and made the connection.


HTH,

JT

[0] https://wiki.ubuntu.com/Apport#How_to_enable_apport
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Re: [ubuntu-uk] Shut down button missing on upgrade

2012-01-05 Thread James Tait

On 05/01/12 15:06, scoundrel50a wrote:

Wow, that helped sort of. It is something to do with
gnome-settings-daemon. If I enter that into a terminal, funny thing
happens in the left panel and the top panel, and the Drop down menu
appears. If I close the terminal, it goes away again


Yes - this is because when you close the terminal, you also terminate 
and subprocesses launched from it, in this case gnome-settings-daemon. 
You can append a '&' (i.e. gnome-settings-daemon&) to background the 
process and then it should continue running after the terminal window is 
closed.  Alternatively, you can keep the terminal open, which might help 
you to track down whatever it is that's causing gnome-settings-daemon to 
crash, or see below



does that mean the gnome-settings-daemon
is not running,


Yes. :)


 and should it be running all the time,


Yes. :)


 and also, how can
I get the Icon to remain, without having to keep the terminal open..


You can run it from the "Run a command" prompt via alt-F2, but the 
important point here is that you shouldn't need to - it should already 
be running.  Something is causing it to crash, and it would be nice if 
we could figure out what.


JT
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Re: [ubuntu-uk] Shut down button missing on upgrade

2012-01-05 Thread James Tait

On 05/01/12 12:55, scoundrel50a wrote:

Funny thing though, as I was trying along all the top panel to
left/right click, I took the curser right to the right edge of the
window, and right clicked, by accident, and low and behold, the drop
down menu appeared.how do I get it to show..


Right, I probably know what this is then.  Same thing happened to me 
recently, albeit on Precise.  That menu there is called the Session 
Indicator, and is presented by indicator-session-service (ps -efw | grep 
indicator-session-service should show it).  But it only appears for 
gnome-settings-daemon is running (ps -efw | grep gnome-settings-daemon 
probably won't show that in this case).


Alt-F2 and enter gnome-settings-daemon in the text field and the menu 
should magically appear.  Incidentally, have you also noticed problems 
with your theme?  When it happened to me all my icons, buttons, etc. 
reverted to stock GTK+ ones.


JT
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Re: [ubuntu-uk] Top Posting

2011-11-29 Thread James Tait

On 28/11/11 10:07, Colin Law wrote:

On 28 November 2011 09:44, Jon Reynolds  wrote:

On Thu, November 24, 2011 19:36, Liam Proven wrote:
Would you say your signature should be at the complete bottom, including
all quoted text, or just after your immediate reply?


I would say that if your signature is, almost literally, a signature
(so your name and maybe one or two additional lines) then put it
inline, as I do.  Any more than this then put your name after your
last line of posting, in order to terminate the posting and put the
rest of the rubbish at the bottom so that nobody has to look at it
(they never read it anyway so even better not to include it at all).


I agree with the last part of what you said - if it's not relevant, get 
rid of it.  Logically, then, your signature will be the last thing in 
your e-mail - so both "at the complete bottom" and "just after your 
immediate reply" are true.


JT
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Re: [ubuntu-uk] LO in 11.10 STILL CANNOT USE TBird addressbook as an address data source!!!!!!!!!

2011-10-18 Thread James Tait

On 18/10/11 17:57, Gordon Burgess-Parker wrote:

But it's been like this for years and I think I may well have filed a
bug years ago, but it's obviously not even been on Canonicals radar at
all...
To me it's the one thing that will stop people using Ubuntu and
preferring Windows - MS Office does this automatically and so does the
version of LO that you can get from the LO website but if the software
is supplied as part of the install shouldn't people expect ALL the
functions to be there? Why do they miss one of the most important out?


If the issue is that you can use your Evolution address book(s) as a 
mail merge source in Base, but not your Thunderbird address book, you 
could try installing thunderbird-couchdb.  This allows Thunderbird to 
access the address book in desktopcouch via the Evolution Data Server; 
if Base also uses EDS to get the address books, it should be available.


JT
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Re: [ubuntu-uk] Ubuntu One broken on 10.04?

2011-10-11 Thread James Tait

On 11/10/11 17:52, Gordon Burgess-Parker wrote:

Thanks for that information - its gone a long way to answering my questions.
On an aside, do you know if there are any plans to introduce LAN
synching, like Dropbox? Now that IS instantaneous between different
machines...


It's been discussed.  There's a Blueprint for it [0], and there was a 
session about it at UDS-O [1], [2], but as for if and where it is on the 
roadmap, I don't know.


Cheers,

JT

[0] 
https://blueprints.launchpad.net/ubuntuone-client/+spec/desktop-o-ubuntuone-lan-sync

[1] http://summit.ubuntu.com/uds-o/meeting/desktop-o-ubuntuone-lan-sync/
[2] 
http://mirrors.tumbleweed.org.za/uds-o/2011-05-09-14-10-desktop-o-ubuntuone-lan-sync.ogg


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Re: [ubuntu-uk] Ubuntu One broken on 10.04?

2011-10-11 Thread James Tait

On 11/10/11 14:27, Simon Greenwood wrote:

As far as I remember, synching isn't simultaneous and there is a polling
interval, which I think is ten minutes. I'm sure James will be able to
confirm that.


I actually work on the server side, specifically the web interface, and 
know embarrassingly little about the desktop client.


I do know at a fairly high level, though, that the desktop client 
maintains a connection to the Ubuntu One servers and monitors 
synchronised directories for changes.


Those changes are then synchronised on the server (hence they appear 
instantaneously in the web interface) and a signal is sent to all 
connected clients, causing them to download the updated files.  You can 
see all this in your syncdaemon log in $HOME/.cache/ubuntuone/log or in 
the syncdaemon source code, if you're so inclined.


There are lots of reasons why the updates might not be happening as 
quickly as expected, including network flakiness, network traffic or 
system load at either end or in between, server updates, service outages


As a test, I created a file on my Natty desktop in a folder I have 
shared with my wife and it appeared on her desktop within a few minutes 
of resuming from suspend.


JT
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Re: [ubuntu-uk] Ubuntu One broken on 10.04?

2011-10-11 Thread James Tait

On 11/10/11 12:07, Gordon Burgess-Parker wrote:

Is Ubuntu One broken on 10.04? The Windows app works and synchronises
with the internet - I can't get it to synchronise on 10.04.


We're not aware of any current service issues.  Normally we will list 
issues on our Service Status page [0] and broadcast them on our Twitter 
[1] and identi.ca [2] streams as soon as we become aware of them.


There may be some information in the FAQs [3] that can help to diagnose 
this, otherwise you can contact Support [4] who will be able to help out.


Cheers,

JT

[0] https://wiki.ubuntu.com/UbuntuOne/Status
[1] http://twitter.com/UbuntuOne
[2] http://identi.ca/ubuntuone
[3] https://one.ubuntu.com/help/faq/
[4] https://one.ubuntu.com/help/contact/

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Re: [ubuntu-uk] Problems With Thunderbird and Lightning

2011-09-26 Thread James Tait
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On 26/09/11 10:15, Jon Farmer wrote:
> I am trying to get the lightning pluigin working with Thunderbird.
> However every time I try to install it complains it is not compatible
> with my version of Thunderbird.

Lightning is working for me on Natty 64-bit with the following
configuration:

jtait@sixtymilesmile:~$ apt-cache policy xul-ext-lightning
xul-ext-lightning:
  Installed: 1.0~b2+build2+nobinonly-0ubuntu2
  Candidate: 1.0~b2+build2+nobinonly-0ubuntu2
  Version table:
 *** 1.0~b2+build2+nobinonly-0ubuntu2 0
500 http://gb.archive.ubuntu.com/ubuntu/ natty/universe amd64
Packages
100 /var/lib/dpkg/status
jtait@sixtymilesmile:~$ apt-cache policy thunderbird
thunderbird:
  Installed: 3.1.13+build1+nobinonly-0ubuntu0.11.04.1
  Candidate: 3.1.13+build1+nobinonly-0ubuntu0.11.04.1
  Version table:
 *** 3.1.13+build1+nobinonly-0ubuntu0.11.04.1 0
500 http://gb.archive.ubuntu.com/ubuntu/ natty-updates/main
amd64 Packages
500 http://gb.archive.ubuntu.com/ubuntu/ natty-security/main
amd64 Packages
100 /var/lib/dpkg/status
 3.1.9+nobinonly-0ubuntu4 0
500 http://gb.archive.ubuntu.com/ubuntu/ natty/main amd64 Packages
jtait@sixtymilesmile:~$


I do recall (as Alan Lord pointed out) that there was a problem with
Lightning in Maverick, and I'm pretty sure I had to download it directly
from the website to work around that.

JT
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Re: [ubuntu-uk] Open Source Schools Project - literacy

2011-09-21 Thread James Tait
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On 21/09/11 12:19, Sarah Chard wrote:
> feedback from teachers from the first school we visited as a part of our
> OSSP is that they really need good quality programs that address
> literacy  not just letters and spelling but grammar, punctuation and
> sentence construction
> 
> any thoughts?

Gcompris [0] may provide some of that. I have a vague recollection of my
eldest son playing a game where he had to put the correct word in the
sentence, but glancing over the website I don't recognise it.


JT

[0] http://gcompris.net/-On-one-page-
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Re: [ubuntu-uk] Fwd: [lugmaster] Richard Stallman in Birmingham - 6pm August 25th 2011

2011-08-08 Thread James Tait
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On 08/08/11 15:29, Alan Pope wrote:
[snip]
>> *Subject:* *[lugmaster] Richard Stallman in Birmingham - 6pm August
>> 25th 2011*
[snip]
>> Richard Stallman will be giving a talk at the University of Birmingham
>> this month.

Thank you for reminding me - RMS is also at Nottinghack the day before:

http://nottinghack.org.uk/?p=873


JT
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Re: [ubuntu-uk] hard disk problem ?

2011-07-07 Thread James Tait
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On 07/07/11 19:30, bod...@googlemail.com wrote:
> Getting into a root terminal is easy, just alt+F1 then login
> (assuming you have set a password for root)

You don't need to set a root password.  You can just do:

  me@mycomputer:~$ sudo -s
  [sudo] password for me: 
  root@mycomputer:~#

That works from a Gnome Terminal, or a TTY.

JT
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Re: [ubuntu-uk] Simple backup script

2011-06-02 Thread James Tait

On 02/06/11 17:28, Chris Rowson wrote:

I've been tinkering with backups and backup rotation today and I have
come across many wierd and wonderful backup scripts of varying
complexity.

Is there anything wrong with using something simple like this? (except
of course for the lack of validation).


Nothing at all wrong with that.  I used something very similar as the 
first step on a set of production servers a few years ago.  I've 
recently discovered Déjà Dup, which is a simple front-end to 
duplicity(1), which in turn has an impressive range of options.  It may 
or may not be suitable for your purposes.


JT
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Re: [ubuntu-uk] Very Off Topic - Apologies in advance.

2011-04-15 Thread James Tait
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On 14/04/11 21:52, Sean Miller wrote:
[snip!]
> Why are we even having this discussion? 

Because 20 years ago, the idea that billions of people around the world
would be connected by a robust, resilient network was unimaginable.  15
years ago, the very thought of people having 5Mbps, always-on
connections to their home was ludicrous.  10 years ago, the thought that
"ordinary" people might be running a Linux-based operating system on
their desktop/laptop computer for day-to-day business was laughable.  5
years ago, the thought of a Linux-powered mobile phone taking massive
market share was unimaginable.

Some time, somewhere, someone has a spark of an idea.  It might seem
ridiculous at the time, but things change, and the simple act of sharing
the idea and getting other minds thinking about it can be enough to make
it happen.

JT
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Re: [ubuntu-uk] [ANNOUNCE] Team Meeting tonight 9pm

2011-02-10 Thread James Tait
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On 10/02/11 12:21, Alan Pope wrote:
> We have our regular LoCo Team meeting on IRC at 21:00 GMT tonight.

I have Thunderbird pointing at a shared calendar at:

  http://loco.ubuntu.com/events/team/ubuntu-uk/ical/

I see the OK Computer event next Saturday, but not this evening's
meeting.  Is the calendar still maintained, do I need to point to a
different one for these things, or do I need to kick Thunderbird?

Ta,

JT
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Re: [ubuntu-uk] Skype Headset

2011-01-23 Thread James Tait
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On 23/01/11 15:38, Ronnie Tucker wrote:
> +1 for Plantronics.
...
> On 23/01/11 10:41, Alan Pope wrote:
>> Plantronics do some good USB ones. I have the 995 model.

Another +1 for Plantronics. I tried a cheap one from Tesco at first, and
the sound quality was poor both ways. I switched it for a Plantronics
USB one (USBAdapter-02 it says underneath) which appears to be a generic
CMedia sound card which the headset plugs into using standard 3.5mm
jacks, but the sound quality is much better. It was about 20 quid from
PC-World, IIRC.

My one complaint, and it is a bit of a nitpick actually, is that
recently I've been using it a lot (8 hours a day, 5 days a week for
about the last two months) and because I wear glasses, the bar that goes
around my left ear and around the back of my head pinches my ear a bit.

Cheers,

JT
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Re: [ubuntu-uk] Diaspora

2011-01-04 Thread James Tait
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On 03/01/11 17:26, Paul Tansom wrote:
> I added myself to the waiting list a while back though, so I'll 
> probably get one eventually.

If you haven't already had an invitation, I can send you one. Best reply
off-list though. ;)

> I looked at the requirements for running a server, but decided I
> didn't really want to start messing with Ruby as there's nothing else
> on my server that uses it. If it had been Perl (or PHP?!) I might
> have taken a closer look.

My sentiments exactly. This is kind of what drew me to OneSocialWeb,
actually - since it's based on XMPP and I already run ejabberd, I
thought the barrier to running my own server would be much lower.
Unfortunately, OSW only has an implementation based on the Java-powered
OpenFire XMPP server, and I don't currently use Java for anything else
on my server either (pretty shocking, considering I've been primarily
employed as a Java developer for most of the last 10 years!).

I've seen some comments about Diaspora-X, which seems to be Diaspora
hacked to use XMPP as a transport. Does anyone here know any more about it?

JT
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Re: [ubuntu-uk] I hope this diaspora stuff really is that ..

2011-01-03 Thread James Tait
I wasn't going to comment, but I think some people have missed the point.

These are not "me too" replies intended for a single recipient. Diaspora is a 
social network and as such it depends upon people "connecting" in order to 
work. There are clearly a number of people on this list who are interested in 
connecting with as many of the other list subscribers as possible. The best way 
of reaching those subscribers and letting them know your details is via the 
list, since many of us don't have each other's e-mail addresses.

It is also in keeping with the purpose of the list - we would like to establish 
an Ubuntu UK presence on Diaspora, even if only out of curiosity. This is a 
technical project aimed at like-minded people in a predominantly technical 
audience. We discuss lots of other kinds of projects on this list and nobody 
complains. Why should this project be any different?

JT

Sent from my HTC

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Re: [ubuntu-uk] Diaspora handles

2011-01-02 Thread James Tait
jamestait same as pretty much everywhere.

Sent from my HTC

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Re: [ubuntu-uk] Diaspora

2011-01-02 Thread James Tait
Go on, I'll bite. I've actually been pinning my hopes on OneSocialWeb, but 
things there seem to be moving slowly, and in theory they'll eventually become 
interoperable once the SWAT0 [0] work is completed.

JT

[0] http://federatedsocialweb.net/wiki/SWAT0

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Re: [ubuntu-uk] Support - Where are we in the real world

2010-10-18 Thread James Tait
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On 17/10/10 17:26, Mary Mooney wrote:
> Rather than have a long list of people and places, would it not be
> better to have a wiki that everyone add their location.

I was wondering if it might be possible to do something with
wiki.ubuntu.com and the CategoryUKTeamProfile "tag"; pick up the
location from people's profile page where they've applied the categroy
label, and present it on an OpenLayers/OpenStreetMap slippy map.

JT
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Re: [ubuntu-uk] Support - Where are we in the real world

2010-10-18 Thread James Tait
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On 17/10/10 10:20, Barry Titterton wrote:
> I live in Belper, Derbyshire, but am inexperienced so need help rather
> than give it.

Ah, you're just up the A6 from me then.  I'm just off the outer ring
road of Derby, in Normanton.

> There is a LUG in Mansfield, Notts, that meets occasionally at a
> member's home, there is also a South Derbyshire LUG that meets once in a
> blue moon.

Yes, our LUG is rather quiet these days.  To be honest, I can't complain
- - even when meets have been arranged, I've been pretty poor at actually
turning up.

JT
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Re: [ubuntu-uk] [Fwd: Dv camcorder]

2010-08-25 Thread James Tait
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Hi John,

Sorry it's taken so long for me to respond, but this sounds like the
same problem I had.

On 25/08/10 09:44, Matthew Daubney wrote:
> Once you've done this can you send us the output of "lsmod" (simply type
> lsmod in a terminal and hit enter)

After the modprobe, I did the following:

jt...@sixtymilesmile:~$ lsmod | grep raw1394
raw139425330  0
ieee1394   94771  2 raw1394,ohci1394

> If that driver has loaded, we can then look at the permissions problem
> if you still get it on using the camera in kino (or whatever program
> you're using)

By default, the raw1394 device has very restrictive permissions, because
it can conceivably by misused.  It gives you complete and unrestricted
to the IEEE1394 bus, so exercise extreme caution.  Following the
modprobe command I get:

jt...@sixtymilesmile:~$ ls -l /dev/raw1394
crw-rw 1 root root 171, 0 2010-08-25 22:16 /dev/raw1394

My usual workaround is to add myself to the disk group:

jt...@sixtymilesmile:~$ sudo adduser jtait disk
Adding user `jtait' to group `disk' ...
Adding user jtait to group disk
Done.

Log out and back in for the new group membership to take effect, then
change the ownership of /dev/raw1394:

jt...@sixtymilesmile:~$ sudo chown .disk /dev/raw1394
jt...@sixtymilesmile:~$ ls -l /dev/raw1394
crw-rw 1 root disk 171, 0 2010-08-25 22:16 /dev/raw1394

Kino is usually happy with this arrangement.  It is possible to set up
udev rules to the desired permissions, but to be honest I use the DV
camera infrequently enough that it hasn't been worth looking into it.

Hope that helps!

JT
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Re: [ubuntu-uk] loco logo

2010-08-02 Thread James Tait
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On 02/08/10 23:03, Alan Bell wrote:
> oh, convert to path again!, refresh it  now and it will be fine.

I prefer the K in your logo10, but with "local community team" aligned
with the edge of the vignette, as in my 8b.

This could turn into a sport - public bike shedding!  I could start an
office sweepstake and everything! :D

JT
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Re: [ubuntu-uk] loco logo

2010-08-02 Thread James Tait
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On 02/08/10 21:40, Alan Bell wrote:
> http://people.ubuntu.com/~alanbell/uuk/logo10.svg
> hmm, not sure that really works. What do you think?

Interesting approach.  I quite like it, actually, the angle on the
vertical bar makes a difference.  Here are my two efforts:

http://ubuntuone.com/p/BR4/
http://ubuntuone.com/p/BR5/

On the second one I adjusted the kerning on "local community team" to
make it fit and also adjusted the positioning of the K a bit.

JT
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Re: [ubuntu-uk] loco logo

2010-08-02 Thread James Tait
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On 02/08/10 21:20, Alan Bell wrote:
> bit like this?
> http://people.ubuntu.com/~alanbell/uuk/logo8.svg

Something there didn't work for me - it came out in what looked like
Courier typeface.  I'm also not sure about the "your" - if I'm looking
at the site from South Africa, Ubuntu-UK isn't my local community team,
but it is one of many.

> looks like I am going to be out-voted on the lowercase is wrong issue!

I'll meet you half-way.  I prefer the lower-case U, but think it looks
better with the upper-case K tweaked to make it the same size and
weight.  I'll get my Inkscape hat on and see what I can conjure up.

JT
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Re: [ubuntu-uk] Ubuntu for small business

2010-07-28 Thread James Tait

On Wed, 28 Jul 2010 12:05:43 +0100, pmgazz  wrote:
> Worse, it can be really hard to migrate from Google - I've had people
> whose sites have broken because Google changed their architecture and I
> realised there was no export tool - we had to hand copy the content
> page-by-page - to name but one.

The Data Liberation Front [0] exists to try and improve this.

> Dropbox (sorry, but UbuntuOne
> needs to have x-platform clients)

It's coming. [1]

JT

[0] http://www.dataliberation.org/
[1] https://bugs.edge.launchpad.net/ubuntuone-client/+bug/601218


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Re: [ubuntu-uk] Init Script fun

2010-06-30 Thread James Tait
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On 30/06/10 12:16, Rob Beard wrote:
> Yep possibly, it's a little bit frustrating not being able to see the 
> bootup messages :-)

You can see the bootup messages, if you mean what I think you mean.
When you first switch on, after the BIOS screen, you should see a
message like "GRUB, press ESC for boot menu".  Do as it says.  The
default kernel should be highlighted from the list.  Press 'e' to edit
the entry.  Move the highlight down to the line that starts with
"/vmlinuz" and press 'e' again.  Then backspace to remove the "quiet
splash" keywords on the end.  When you've done that, press Enter, then
press 'b' to boot.

  https://help.ubuntu.com/community/BootOptions#line-71

JT
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Re: [ubuntu-uk] OT: does any one know of a J2ME GPS system for Mobiles

2010-06-21 Thread James Tait
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On 21/06/10 15:43, Cornelius Mostert wrote:
> Hi all
> 
> Bought a Phone with GPS (contained Software) but the software expired
> and is WAY too expensive, So I was wondering if anyone know of GOOD GPS
> software that will run on J2ME that include Voice navigation. It is a
> Sony Erricson and does NOT run Android or Windows...
> 
> Thanx
> 
I've been using GPSMid [0] for a while.  It's geared towards
OpenStreetMap [1] and as such uses OSM data and allows you to edit it on
the move.  I haven't been keeping up-to-date recently, but the version
I'm currently running (0.5.09) isn't really suitable for large areas,
but for intra-city travel the navigation is good.

Cheers,

JT

[0] http://gpsmid.sourceforge.net/
[1] http://www.openstreetmap.org/

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Re: [ubuntu-uk] Improving Support

2010-06-08 Thread James Tait
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On 08/06/10 00:08, John Stevenson wrote:
> On 7 June 2010 23:13, James Tait  <mailto:james.t...@wyrddreams.org>> wrote:
>> Alan Bell wrote:
>> [snip!]
>> 
>> > here https://help.ubuntu.com/
>> > here https://answers.launchpad.net/ubuntu
>> > here http://ubuntuforums.org/
>> 
> I believe I suggested a page on a site where users could find out how to
> ask support questions, so which site would you direct a new Ubuntu user
> towards  ??

Those three would be my usual suggestions, in 1-3-2 order, although I
appreciate that doesn't answer the question of how to ask support
questions.  Why not Ubuntu-UK?  If none of the above solved the query
then I'd suggest joining the ubuntu-uk mailing list and give the URL to
get them started, but as a place to look for an immediate answer, I
don't think our website is the right place.

JT
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Re: [ubuntu-uk] Improving Support

2010-06-07 Thread James Tait
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Alan Bell wrote:
[snip!]

> well you will be pleased to know there is such a page!
> here http://ubuntu-uk.org/
> here http://www.ubuntu.com/support
> here https://wiki.ubuntu.com/SupportSolutionsGuidelines
> here https://wiki.ubuntu.com/SupportTeam
> here https://help.ubuntu.com/
> here https://answers.launchpad.net/ubuntu
> here http://ubuntuforums.org/
> here http://www.ubuntu.com/support/services
> and now here
> http://www.canonical.com/enterprise-services/ubuntu-advantage/overview

Am I the only person to look at that list and think "Wow, that must
confuse new users"?

JT
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Re: [ubuntu-uk] Ubuntu UK Site Rebranding - Mockups

2010-06-03 Thread James Tait
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Wow, what an active discussion - brilliant!  I'll try and summarise my
thoughts in a single, coherent mail.

Ade Goodyer is correct in pointing out that we need to establish what
we're trying to present before we decide how we're going to present it.
 However, from a purely aesthetic perspective:

  Michael H:Mockup #1 is the only one I like.  Very slick, but
maybe too much space used on the cityscape?  A rotating
image is a must.
  Popey/Andrew: Ooh, shiny.  Love this one, but shouldn't the navbar be
orange for community?  [0]  Could the white space
beside the logo be utilised?
  Chris Swift:  Nice, but needs some content to see how well it works.
Also scope for a rotating image here.

Of the three, I think Andrew's is my favourite at the moment, the other
two are tied.  Daubers' comment about the pictures being "of the LoCo
doing stuff" sounds like a great idea.  Geeknic, OggCamp, Ubuntu Hour,
UDS are all good candidates here.

As for the question of looking too commercial - I don't see a slick look
and feel to a community web site as being a problem.  Bear in mind, for
a lot of people who aren't familiar with our community and our products,
"Free" equates to "Poor quality".  We don't want to reinforce that view
with an amateurish web site.  An entity's web site it its brand and ours
should be slick and professional, without feeling impersonal.

Cheers,

JT

[0] http://www.markshuttleworth.com/archives/308 - "The use of Aubergine
indicates Commercial involvement of one form or another, while Orange is
a signal of community engagement. The Forums will use the Orange
elements more strongly, and a formal product brochure, with descriptions
of supporting services, would use more of the Aubergine."


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Re: [ubuntu-uk] Improving Support

2010-05-27 Thread James Tait
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On 27/05/10 19:12, Matthew Daubney wrote:
[snip!]
> That's quite a long list! Here's an interesting side question, what
> would help motivate you to improve the way you support people? How do
> you think it could be improved?  

That's a much more difficult question to answer, which is why I neatly
side-stepped it!  To be honest, I don't know.  I can't think of anything
that would make me *want* to help more, because I *want* to help anyway
- - I'm just restricted by available time between work, family and
personal projects.  I'm conscious that my contributions are public and
open to peer review, which can be a double-edged sword, so I try to make
pretty sure that what I'm saying is accurate and correct before I submit
it.  But I don't think the question of my personal QA is what you're
digging at here.

At LUG Radio Live 2008, Ben Thorp gave a talk titled Supporting World
Domination, where he talked about a system of live support, provided by
the community.  Chat channels and remote desktops were discussed.  Jon
Spriggs was involved in the discussion as well.  We hashed together a
very high-level idea for a technical solution to supporting users,
providing a Live Help function or similar which would allow users to
"talk" (more accurately, type) to someone knowledgeable to get
assistance.  I think we came up with a way of making sure that we didn't
end up with just any old Tom, Dick or Harry on the other end and we
talked about forwarding VNC over XMPP or similar.  If we could work out
the potential difficulties, that could be a phenomenal resource.

Or how about bringing Launchpad Answers to the desktop?  An applet that
pops up an indicator periodically inviting me to answer a question.  I
dunno if we could hook it into popcon or something to filter the
questions to those related to my more frequently-used applications?
Does launchpadlib hook into Answers?

Of course, it doesn't have to be a technical solution - LUGs are a great
way to get face-to-face help.  Sadly, my LUG isn't particularly active
though.

Has that sparked anything in anyone?

JT
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Re: [ubuntu-uk] Improving Support

2010-05-26 Thread James Tait
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Hi Daubers,

Matthew Daubney wrote:
[snip!]
> Secondly, thanks to the people who turned up to my (frankly awful) talk
> at Oggcamp on this subject. Next time I have a chance to talk about what
> I'm trying to achieve I _should_ be able to do it better! As a result of
> that I have some notes I'm slowly going through to gain some ideas of
> how to move forward, but this moves me onto point three.

Well I was in that talk and I thought you did fine, so thank you.

> So really, what drives you to support people? What, in your own opinion,
> could be done to help motivate yourself to do better?

So many reasons I'm bound to forget as many as I list.

 * I believe in the software and the people behind it.
 * I believe in the power of the community - if we each do a little bit
   we can achieve a lot.
 * I like sticking it to The Man!
 * I was that cluebie newless once!
 * When I first started *really* using Ubuntu a few years ago, Popey was
   a massive inspiration to me, my hero.  As time has gone on, more
   people have done the same.  I hope that I can inspire people and
   maybe be someone's hero too.
 * Supporting other users is one way of giving back to a community that
   has given me so much.
 * Sometimes that little bit of help makes someone's day.
 * Sometimes they even thank you!
 * It's beneficial for me to understand users' problems.
 * It's beneficial for me to demonstrate that I know the answers to
   users' problems.
 * It's beneficial for me to learn from users' problems.
 * I cannot bear to think of a life where every day I get up, drop the
   kids at school, go to work, pick the kids up, go back to work, come
   home, eat, go to bed and start all over again.
 * Often my day job is so infuriatingly frustrating I like to achieve
   something with my evening so the day isn't wasted.
 * I'm a geek.
 * I enjoy a challenge and don't like to quit.

There are *loads* more, but that should get you started.  It's not all
philanthropic, I do stuff that benefits me too - but the beauty of Free
Software is that even when I'm scratching my own itch, I'm usually
scratching someone else's itch too.

Hope this helps,

JT
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Re: [ubuntu-uk] Call for help - ISO testing

2010-05-13 Thread James Tait
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Alan Pope wrote:
[snip!]

> Anyone fancy helping out with this? If so just say so here, and we can
> work out the details when I get back from UDS.

+1 from me.

JT
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Re: [ubuntu-uk] Relog-in page....

2010-04-24 Thread James Tait
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On 24/04/10 10:21, Alan Pope wrote:
> On 24 April 2010 09:58, Barry Drake  wrote:
>> Alan Pope wrote:
> My mum uses Ubuntu. She is not geeky. :)

No, but you'll get her there in time. :-P

JT
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[ubuntu-uk] OggCamp 10

2010-03-25 Thread James Tait
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Ladies and Gentlemen,

I was about to book train tickets for OggCamp, but thought before I did
so I'd see if anyone on these lists from the Derby area was going and
wanted to car share and split the cost of petrol.  I intend to travel to
and from the venue on both days (that's my compromise for taking the
weekend away from the family), but obviously if you're not then you pay
less petrol money.  I'd like to book train tickets in the next couple of
days if no-one takes me up on the offer, so a quick response would be
appreciated.

Many thanks,

JT
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Re: [ubuntu-uk] DNS settings resetting

2010-01-15 Thread James Tait
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Colin Law wrote:
>>> I have looked for clues as to why the DNS settings might be
>>> disappearing but have not found anything logged anywhere, suggestions
>>> as to where to look for information would be much appreciated.  Or any
>>> other ideas for that matter.

DHCP transactions or normally logged by dhclient in /var/log/syslog.
You should be able to grep for dhclient and see what IP address you've
been offered and by what server.  Also, NetworkManager logs the DHCP
information it gets in the same file.

> I suppose one possibility is that when the PC asks for the lease to be
> renewed the router is not providing the DNS correctly.  That seems an
> odd sort of fault however.  It has only recently started happening.

It sounds a bit like you may be getting a lease from a different server
on your network.  Has anything recently been added to the network that
could be acting as a DHCP server?  A new computer, router, access point?

Cheers,

JT
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Re: [ubuntu-uk] Judge bans Microsoft Word sales

2009-08-15 Thread James Tait
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Alan Lord (News) wrote:
> I disagree. Making *everything* open source would be pyrrhic panacea. 
> Competition is good. Competition is what has spurned the FOSS movement 
> and proprietary vendors alike. Trying to eradicate the proprietary 
> market is unrealistic and would stifle innovation.

But isn't this the cornerstone of Free Software?  Because the source
code is available to all and may be re-used under compatible licenses,
and the Free Software community isn't concerning itself with playing
silly patent games, everyone is competing on a level playing field.

If one product develops an innovative solution that sets it apart from
the rest, it naturally becomes the favoured product -- because it is
better, not because users are locked into it.  When its competitors
catch up and implement that innovation themselves, all are forced to
look for something else to set them apart from the pack, and thus the
software keeps improving.

In addition, if a particular set of developers doesn't like the way one
product is going, they are free to fork the project and create their own
version.  This practice itself often drives innovation for the
betterment of both projects.

Compiz/Beryl/Compiz Fusion is a good recent example of this.  Compiz was
forked, and continued to focus on the architecture while its fork,
Beryl, focused more on the effects.  Both were excellent for different
reasons and eventually merged back into Compiz Fusion.

I remember hanging out on the Samba mailing lists back when Luke Kenneth
Casson Leighton (LKCL for short) forked the code into Samba TNG to
develop PDC functionality for Samba, and thinking what an incredible
development model this Free Software allowed - in spite of the frequent
flame wars!

The fact that many Free Software products are also based on open
standards only makes it easier for users to switch between competing
products and bolsters this cycle of continual improvement.

While I agree that there will almost certainly continue to be a mixture
of proprietary and Free software, I don't agree that removing
proprietary software from the equation would stifle innovation.

JT
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Re: [ubuntu-uk] Home partitions do I need one?

2009-06-15 Thread James Tait
Michael Iain Douglas wrote:
> Mac: slight problem: some of us use windows too. And yes, yes, you can
> ext working under Windows, but it's not exactly rock solid. Someone 
> should get XMarks, and then make it so you can use a server or location 
> of your choice.
>   

Like this: http://blog.xmarks.com/?p=1035 ?

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Re: [ubuntu-uk] Non ubuntu related question- Keyboard shortcuts for google reader in Android

2009-05-15 Thread James Tait
-BEGIN PGP SIGNED MESSAGE-
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mac wrote:
> javadayaz wrote:
> 
>> Sorry i know this is non ubuntu related but didnt know where else to turn to
>> for advice!
> 
> Try Google?  ;-)

In Google Reader, click Help in the upper-right corner.  Keyboard
shortcuts is the first link in the Recommended articles section on the
right for me.  See http://is.gd/AfsD

JT
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Re: [ubuntu-uk] Ubuntu broken, low graphics mode, no sound

2009-03-31 Thread James Tait
-BEGIN PGP SIGNED MESSAGE-
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Hi David,

David King wrote:
> Currently I cannot get VLC reinstalled, due to dependency errors. Is 
> there a log file that I can look at that lists all that the system did 
> when it reinstalled the nvidia drivers and deleted many other programs?

You can see an update history by starting Synaptic
(System->Administration->Synaptic Package Manager) and clicking History
under the File menu.

Cheers,

JT
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Re: [ubuntu-uk] Rolling back Updates

2009-02-14 Thread James Tait
Matthew Macdonald-Wallace wrote:
> Quoting Chris Weaver :
>> P.S Anyone a member of the London LUG?
> 
> Popey will be, that man gets everywhere... :oP

I was stood behind Alan Pope in the queue at our canteen yesterday
morning.  I'm not sure what surprised me most -- seeing him so far away
from the south of the country, or how much his appearance had changed.
Popey, were you in disguise?

JT
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Re: [ubuntu-uk] [ADMIN] Next meeting 11/01/09 @ 19:30 GMT in #ubuntu-uk

2009-01-05 Thread James Tait
Iain Lane wrote:
> Erm, whoops. I was under the impression that it was updated  
> automatically. Please do fix it; I don't know when I'll get the chance  
> to do it myself!

Done, hopefully.  I doubt I'll be able to make 19:30, but if things are
still ongoing after 20:30 I might be able to drop in.

Cheers,

JT
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Re: [ubuntu-uk] [ADMIN] Next meeting 11/01/09 @ 19:30 GMT in #ubuntu-uk

2009-01-05 Thread James Tait
Hi Iain,

Thanks for the notice but the link:

Iain Lane wrote:

> https://wiki.ubuntu.com/UKTeam/MeetingNotes?action=AttachFile&do=get&target=meeting.ical

Currently sets up an appointment for November 18th 2007.  I don't have
time right now to look at correcting it, but if it hasn't been done when
I get to checking this evening then I'll try and fix it.

Cheers,

JT
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Re: [ubuntu-uk] New FreeRunner

2008-08-03 Thread James Tait
Tim Dobson wrote:
> I have a freerunner which I bought from www.truebox.co.uk

So what are your impressions?  I certainly take Popey's point about a
phone that "works and works well", but just how much work/grief can one
expect with the Freerunner?  The two biggest drawbacks for me are the
lack of a built-in camera and the massive start-up time, though I have
to admit I don't expect to have to cold boot it that often.  I've read
numerous reviews, tech articles and so on and I'm still not really sure
how close to "end-user ready" it is -- I've read some somewhat worrying
stuff.

JT
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[ubuntu-uk] New FreeRunner

2008-08-02 Thread James Tait
Hi all,

Need to be straight to the point, battery running low.  Someone (Popey?)
mentioned something several months ago about a group of people getting
New FreeRunners and a discount being available.  I'm looking to jump on
that bandwagon -- can anyone remind me of details and whether the
initiative is still alive?

Cheers,

JT
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Re: [ubuntu-uk] Anyone from Derby on the list?

2008-07-22 Thread James Tait
John Levin wrote:
> Thought we met on the Saturday?
> 
> 

Actually you may be right.  You were on the stand, right?  I came along 
and offered to help out.  I think I offered food. :)

> Yup, her. That's the South Derbyshire Lug, right?

That's us.  Funnily enough I was just saying to Darren, the guy I was at 
LRL with, that our LUG was pretty quiet and didn't get up to much.  I 
think it's a good reflection on the event that it seems to inspire people.

> The Linux Demo day will be held in around 4-5 weeks time; I'm trying to 
> arrange getting cds up there.

I'll try and get involved, although I have to balance my enthusiasm with 
my weekend family duties of course.  It would be good to build upon the 
momentum that getting us all together seems to have generated.

JT
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Re: [ubuntu-uk] Anyone from Derby on the list?

2008-07-21 Thread James Tait
John Levin wrote:
> Back from cd distribution duties at Lug Radio.

Shame, I missed you.

> Met someone who is interested in doing a Linux install fest in Derby.
> 
> Anyone on this list from there?

I am.  I assume you're referring to Clare/Jellybeanz?  If so I'll pick
it up on the LUG mailing list.

JT
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[ubuntu-uk] LugRadio Live

2008-06-25 Thread James Tait
Ladies and Gents,

It looks like I'll be attending my first LRL this year.  I notice
there's a wiki page about it with a couple of names on, and that we're
mentioned as exhibitors on the LRL blog, but thus far there is no
schedule and no indication of what we intend to be doing there.  Anyone
got any plans?  What normally goes on?

Cheers,

JT
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Re: [ubuntu-uk] How do I know when to reboot after upgrading Ubuntu Server?

2008-06-20 Thread James Tait
>> After I have performed apt-get update && apt-get dist-upgrade on the 
>> server, how do I know whether or not I need to reboot please?

I believe you can check for the presence of /var/run/reboot-required.
It will be there after kernel upgrades, for example.

Cheers,

JT
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Re: [ubuntu-uk] Accounting software ?

2008-02-25 Thread James Tait
Hi Joshua,

Joshua Scotton wrote:
> I'm sorry to say that GNUCash is nowhere near an alternative to Sage. 
> It is a very good program and can be used for personal or sole trader
> accounts, but it hasn't been any good for my needs when preparing UK
> Limited Company Accounts.
> As I haven't found anything else suitable for accounts on linux I'm
> still having to dual boot my computer into Sage every time I need to
> work on the accounts :(

Have you looked at LedgerSMB[1] at all?  I have to admit that the whole
business of accounting is something of a black art to me, so I wouldn't
know a good accounting package if it slapped me in the face with a
purchase ledger, but many years ago I started a project to create just
such a package to help my wife keep track of her business accounts in
the hope that there would be other people who knew more about accounting
and wanted to scratch that itch.  That didn't really work out for me,
but LedgerSMB (and the project it forked from, SQL-Ledger [2]) looks to
have developed into the project I'd hoped to create.

HTH,

JT

[1] http://www.ledgersmb.org/
[2] http://www.sql-ledger.com/

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Re: [ubuntu-uk] Put your questions to Bill Gates

2008-01-03 Thread James Tait
Andy wrote:
> or "Why do you not want to compete on a level playing field with
> products such as Open Office, Linux and Mac? Is it because your
> products aren't good enough?"

Maybe something along the lines of "Why are Microsoft so keen to get
Office Open XML rushed through as a standard rather than collaborating
to improve the existing Open Document Format standard?"

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Re: [ubuntu-uk] Ubuntu Seasonal Song

2007-12-26 Thread James Tait
Farran wrote:
> On Mon, 2007-12-24 at 17:45 +, Sean Miller wrote:
>> Fairy Tale of New York would be fun...
>>
>> "It was Christmas Eve babe, in the drunk tank, an old man said to me
>> won't see another one
>>  And then he sang a song, 'The Rare old Mountain Dew', I turned my
>> face away and dreamed about you.. bunt... u..." ;-)
>>
>> "And the boys of the NYPD choir were singing out their best, as the
>> drunks just finished up their install fest"
>>
>> Sean
> 
> very good... '',
> how about "...and dreamed ubuntu..."?

Flows better that way. :)

I did consider Fairy Tale of New York and would love to do it, but I
think we're looking for something more specific to New Year, and I
suspect it would be too long for this purpose (there's a challenge for
you!).  Auld Lang Syne (my recording) came in at 30 seconds, FToNY would
be a good couple of minutes. :)

Having said all of that, I've failed to come up with anything at all.

JT
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[ubuntu-uk] Ubuntu Seasonal Song

2007-12-23 Thread James Tait
Hello ladies and gentlemen,

Some of you may be aware of Melissa Draper's effort last year to get
members of the Ubuntu community to contribute their vocal talents to a
rendition of Auld Lang Syne.  I've mailed Melissa to see if she has
plans to do the same this year and she has indicated that she would like
to, but with a different song.  The problem she's facing is deciding
upon a non-denominational seasonal song.

I'd like to ask you all for suggestions, which I'm hoping will also
provoke some interest and more contributions -- I think we only managed
about four people last year!  The basic deal was that Melissa pointed us
at a backing track, we recorded ourselves singing along and then sent
the OGG to her to mix.  All things considered it actually came out
sounding half decent and was a good laugh if nothing else. :)

Cheers,

JT
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Re: [ubuntu-uk] wifi mini-survey

2007-11-09 Thread James Tait
Mac wrote:
> Do you use Ubuntu on a laptop + wifi?

Yes, Gutsy on an Acer Ferrari 4005 WLMi using the standard
Broadcom-based wifi with the bcm43xx driver and firmware extracted using
bcm43xx-fwcutter and NetworkManager.

> And, if you do, do you use
> 
> no encryption / WEP / WPA / WPA2

WPA2 PSK.

> with ESSID broadcast / hidden?

Broadcast.

Cheers,

JT
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Re: [ubuntu-uk] Cisco VPN Client

2007-11-01 Thread James Tait
> Well having tried it and installing it finally, I was an idiot. I
> couldn't get any info from college website about the .pcf file I
> needed, so while waiting I decided to uninstall and try the newer
> versions that the support guys posted...and now nothing will install
> whatsoever, even with the patch applied. I think I give up on it.
> 
> I'm now installing vpnc and will see if the support guys will be nice
> enough to help me configure it...

I'm not sure if you're saying you couldn't get hold of the PCF file, or
you weren't sure what information you needed from it... but if the
latter, the network-manager-vpnc GUI allows you to import a PCF file,
and vpnc itself comes with a script in /usr/share/vpnc/pcf2vpnc to
convert a PCF file to a vpnc configuration file.

Hope that helps,

JT
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Re: [ubuntu-uk] Cisco VPN Client

2007-10-29 Thread James Tait
Josh Blacker wrote:
> College provide 3 different versions of the vpn client for linux: two
> 4.6. and 4.8.. I've tried the two highest versions, but when
> running the install script for each it gets past a copyright warning
> and then hits a problem: vpnclient: 47: "(" unexpected or something
> like that (am in Windows now, obviously and unfortunately, so can't
> remember exactly!).

You could always try vpnc.  I used to use it daily with a Cisco VPN
concentrator (sorry, don't know what model).  You'll need to enable the
Universe repository to get it, but it also integrates well into
NetworkManager (if you use that) via, funnily enough, network-manager-vpnc.

Cheers,

JT
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Re: [ubuntu-uk] apt-get vs. aptitude

2007-07-04 Thread James Tait
Mark Harrison wrote:
> I'm interested to know which others on the uk-ubuntu list are using (and 
> why)?

I've been using aptitude for a while now.  I seem to remember reading
somewhere (Debian Sarge upgrade notes?) that it's recommended over
apt-get now because of its improved dependency handling.  The
interactive version is also very useful.

That said, I don't think it has an equivalent to apt-get source, so in
that instance I still use apt-get.

JT
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Re: [ubuntu-uk] Leaflets

2007-06-19 Thread James Tait
fits that Free software, and Ubuntu in particular,
offers to people.  Free, open discussions, bouncing ideas back and
forth, comments and suggestions have led to some very professional
looking results in a short period of time.  Yes, it makes me feel good
and yes, I will be sticking with it.

Cheers,

JT
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Re: [ubuntu-uk] Can I disable the power button?

2007-06-18 Thread James Tait
Dave Walker wrote:
> On Mon, 2007-06-18 at 14:28 +0100, Jim Kissel wrote:
> You can confirm that this setting does not exist?
> http://daviey.mooo.com/powersettings.jpg

The drop-down is there for me, but I only have options to "Ask me",
"Suspend", "Hibernate" or "Shutdown".

JT
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Re: [ubuntu-uk] Leaflets

2007-06-12 Thread James Tait
Andy wrote:
> On 12/06/07, James Tait <[EMAIL PROTECTED]> wrote:
>> Having asked a few people to ask me about Ubuntu, I got the following
>> questions to add to the (already pretty long) list already raised in the
>> thread:
> 
> I shall attempt to answer some of them ;)

Perhaps I should have included the responses I sent, all of which should
be corrected where necessary and may be used freely in such a leaflet,
if and when it comes into being.

>>   > What does the word Ubuntu mean?
> 
>>From the FAQ (http://www.ubuntu.com/aboutus/faq)
> Ubuntu is an African word, which has been described as "too beautiful
> to translate into English". The essence of Ubuntu is that "a person is
> a person through other people". It describes humanity as
> "being-with-others" and prescribes what "being-with-others" should be
> all about. Ubuntu emphasises sharing, consensus, and togetherness.
> It's a perfect concept for Free Software and open source. Here's a
> great article that describes Ubuntu, which may help define it.
> Wikipedia also has a good definition.

It is an ancient African word which has no direct English translation,
but roughly means "Humanity to others", or "I am who I am because of
who we all are".  It engenders the qualities of community and
togetherness which make the project possible.

>>   > What support would I get if I needed help?
> 
> You can get commercial support (which you have to pay for) or free
> support from the community. If you bought your PC with Linux
> pre-installed your vendor may be able to help you.
> 
> We have extensive online documentation.
> We have a malling list to ask questions on (you email your question
> and it gets sent to a huge number of people who will try to help)
> We have an IRC chat channel (like a big chatroom)
> We have a forum
> We also have a "support ticket" style system.
> 
> The chances are somebody will know how to fix your problem.

Lots!  Starting on the desktop, there is a built-in help browser that
gives you access to help on every aspect of the Ubuntu desktop in
several languages.  Then there is the official Ubuntu documentation
site (https://help.ubuntu.com/) which contains some more in-depth
information.  Then there is the Ubuntu Community, which as an Ubuntu
user you would already be a part of.

The Ubuntu Community range from the users to developers, packagers and
other contributors, including volunteers and commercial organisations.
Ubuntu has Local Community (LoCo) teams which all have an IRC channel
for real-time discussion as well as mailing lists.  They also help to
maintain the Ubuntu Forums (http://www.ubuntuforums.org) where you can
often find other people who have experienced, and solved, your problem
and the Ubuntu Users' mailing list
(http://lists.ubuntulinux.org/mailman/listinfo/ubuntu-users).

There is also Launchpad (https://launchpad.net/) where you can ask
questions, and report and trace bugs.  If an application on your
Ubuntu desktop crashes, a crash report will normally be submitted to
Launchpad so that the developers can see what went wrong and fix it.

Finally there is commercial support -- people and companies who can
help you with your Ubuntu-related problems for a price.  The Ubuntu
Marketplace (http://www.ubuntu.com/support/commercial/marketplace) is
a good source of information for these companies.

>>   > Does it have a GUI similar to Windows or do I need to learn code?
> 
> Depends on what you mean by "similar". It has a point and click
> graphical interface.
> 
> It does have a very powerful command line interface but it's there for
> the people who want to use it, you won't really need to use it if you
> don't want to.
> 
> You don't need to be able to "code" or "program".

The Ubuntu desktop is very similar to the Windows one.  It has the
now-standard WIMP (Windows, Icons, Mouse and Pointer) interface and
the vast majority of what you will need to do is possible using this
interface.  Many of the free applications available for Ubuntu (e.g.
OpenOffice, Mozilla Firefox, Mozilla Thunderbird, GIMP) are also
available for Windows, so you can try them out even without trying
Ubuntu!  There are some, usually more in-depth, tasks for which the
command line is required, as is the case with Windows.  The command
line is a very powerful tool and is not to be feared!

>>   > How secure is it?
> 
> It has a better security model than Windows. Fine grained access
> control and limiting what users can do "by mistake" make it more
> difficult for a virus to take over your entire system.
> 
> Also the software update system adds some more protection as it will
> update all the core software together. Y

[ubuntu-uk] Leaflets

2007-06-12 Thread James Tait
Hi all,

I've been a bit quiet of late, but I have been lurking.  One of the
topics that caught my eye on the UK list was Popey's suggestion about
leaflets [0].  There was a lot of discussion on the topic, then it just
seemed to fizzle out.  I'd like to resurrect the topic.

I'm batting about some ideas at the moment for raising awareness of the
Ubuntu name, so "normal" people (you know, Linux for Human Beings and
all that?) can start to absorb it into their subconscious and eventually
start to ask "So what is this Ubuntu thing anyway?"  I've put a couple
of the stickers I got with my ShipIt CDs at eye level in the local park,
for example.

(There's also a graffiti wall there that I think would look great with
the Ubuntu logo splashed all over it, but I'm not sure that sends out
the right message!)

I intend to put a couple of post cards in the local supermarkets as well
with specific messages targeting different audiences -- students, those
people who copied Windows from a mate, those whose machines always seem
to be virus-ridden, and so on.

I think it would be a good idea to involved the Marketing Team on this
(I'm not sure what the current status is with the DIY Marketing effort)
to get their input and possibly re-use some of their existing work.

Having asked a few people to ask me about Ubuntu, I got the following
questions to add to the (already pretty long) list already raised in the
thread:

  > What does the word Ubuntu mean?
  > What support would I get if I needed help?
  > Does it have a GUI similar to Windows or do I need to learn code?
  > How secure is it?
  > Is Linux a passing fad?

Cheers,

JT

[0] http://www.nabble.com/forum/ViewPost.jtp?post=10284127&framed=y
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Re: [ubuntu-uk] Sound recording

2007-05-17 Thread James Tait
Robin Hall wrote:
> Many thanks for your prompt response.  I did what you suggest and got a 
> long script but I simply don't know enough to understand what it 
> represents.

This is the information we need to be able to help out.

> I also dont know enough to know how to respond to  your 
> request to "give us a link to the pastebin produced"

If you go to http://pastebin.ubuntu-uk.org/ in your web browser, paste
the output from above into the large text area and enter your name and
how long you would like that information to remain available, then click
"Send", you should get a new URL back.  Send that URL to the list and
we'll be able to see the details you pasted in there.

HTH,

JT
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Re: [ubuntu-uk] Leaflets

2007-05-04 Thread James Tait
Jim Kissel wrote:
> Please educate me as to what software NTL/cable broadband supplies that 
> is Windows only.  While I will agree, you need to be a little bit more 
> independent/knowledgeable, I cannot envisage needing and ISP supplied 
> software.

I'm not sure what the current situation is, but when I signed up to
NTL:Home broadband a few years ago I almost had my connection cancelled
when I phoned to tell the support people not to send an engineer
expecting to find a Windows PC or a Mac.  Since my broadband connection
was via the cable modem in the set-top box, all the engineer would have
done was fit an ethernet cable from the back of the set-top box to my PC
and inserted the "Gearbox Connection Kit" CD, then followed the prompts.

When I switched to NTL Business broadband, I got taken off the cable
modem in the set-top box and given a standalone cable modem, but the
method was exactly the same -- stick the CD in and follow the prompts.
As it happened, the CD was duff anyway.

In actual fact, at least if you're connecting via ethernet rather than
USB, the CD is completely unnecessary and in my experience installs more
flaky, unstable crap on your computer than leaving it on the 'net
overnight with no firewall.

I've documented the required process for both on LiveJournal (I can find
links if anyone's interested), but it boils down to this: when you first
connect your computer to the cable modem, you should get a private IP
address via DHCP.  You need to register your MAC address (along with
your account number and PIN I think), which is done via a web interface.
 Then you'll be told to reboot your computer, after which you get a
public IP address via DHCP.

I offered NTL permission, via the feedback form, to use the process I'd
outlined on their help site or documentation pack, but I got no response.

So yes, they do supply Windows software and yes you probably do need to
be a little more knowledgeable, but it's not such a complex process that
the engineers themselves couldn't learn it and it would probably take
less time and be less invasive on people's PCs.

My tuppence worth.

JT
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Re: [ubuntu-uk] Leaflets

2007-05-03 Thread James Tait
Alan Pope wrote:
> Should this be done by the marketing team and not us?

I'd say it might be beneficial to us if they were involved, even just to
avoid duplication of effort.

> What leaflets (at a high level) would you like to see? "What is Ubuntu?" 
> "What is Linux?" "Can I run my Windows software?" kind of flyers immediately 
> spring to mind.

Although I'm not a marketing type myself, I'd echo some of Mark
Harrison's comments here.  Before we get into trying to answer
questions, we need to know what questions to answer.  And not many
non-techies are going to ask us questions because they don't even know
we exist, let alone who we are or what we do.  The first part of our
job, I think, is to address that -- get some visibility amongst the
"normal" public so they can come and ask us questions.

I've been sketching down some ideas for a little display at my son's
nursery.  I think it might be a good place to have such a display
because it's in an area where the cost of a new, high-spec PC with
Windows and Office is likely to be a massive barrier.

I was thinking of something along the lines of an FAQ leaflet as you
have described, but would need something arresting to make people stop
and look at the display to pick up a leaflet.  Mark's example with the
sound bite and tag line looks ideal and the marketing tips like the
embedded command are useful.  Also, I've already touched on the idea of
trying to appeal to the non-techie audience when I addressed the list
about an awareness-raising campaign in the past.

With that all said, questions I think we could address initially include
the obvious and you've already listed some of them:

  - What is Ubuntu?
  - What is Linux?
  - I understand free, but what is Open Source?
  - Will it work on my computer?
  - Can I run my Windows software?
  - Can I run my games?
  - How do I get it?
  - Will my hardware work with it?

These are some of the questions I've been asked by various people not in
the know -- my family, friends and neighbours.  I don't mind asking them
what they would like to know about Ubuntu to give us something to go on.

Overall I think it's a great idea and an excellent way of getting more
exposure outside the techie audience and I'm more than willing to
contribute where I can.

Cheers,

JT
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Re: [ubuntu-uk] Firefox and BBC video clips

2007-04-17 Thread James Tait
Stephen Garton wrote:
> IIRC, uninstalling totem-mozilla removes ubuntu-desktop, which I
> always understood to be a bad thing when doing things like (for
> example right now) testing Feisty, as ubuntu-desktop will pull in new
> stuff etc etc.

It seems, in Feisty at least, that totem-mozilla is required by gnome,
but not ubuntu-desktop, which only recommends totem-mozilla.  One can
uninstall gnome, which will auto-deselect its dependencies, then
manually select all those dependencies except for totem-mozilla.

JT
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Re: [ubuntu-uk] 64bit Ubuntu

2007-04-12 Thread James Tait
TheVeech wrote:
> Anyone know the state of this these days?  I tried to install it on a
> machine a while back and the PC just wouldn't have it.

I've been running it on my laptop since Breezy.  I'm currently running
Feisty beta.  There are some issues with non-free software, such as
Flash plug-in and Skype, not being available in 64-bit versions, but you
can run the 32-bit versions if you have the appropriate 32-bit libraries
installed and/or (as I have) set up a 32-bit chroot.

Also, I may be wrong but I think there are a few packages that aren't
available in the AMD64 version.

Hope that helps,

JT
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Re: [ubuntu-uk] What manufacturer wireless access point to buy?

2007-03-08 Thread James Tait
Dave Walker wrote:
> Also, if you want to - you can even load custom firmware onto it. One
> good one is, http://www.dd-wrt.com .  This is very easy to do, and will
> even allow you to 'ssh' in.  It will basically be a headless linux box.

Maybe not such a good choice:

http://xwrt.blogspot.com/2007/02/dd-wrt-continues-to-exploit-free-open.html

JT
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Re: [ubuntu-uk] bug report

2007-03-05 Thread James Tait
London School of Puppetry wrote:
> I was updating my Ubuntu- and left it running and came back to find
> that there was a bug report, and I had to forward it.  Where do I send
> it?  Can anyone help?

I don't have an instance of the window open to verify this, but if I
remember correctly you should have two options -- "Send Report" and
"Cancel".  If you click the former, a web page should open in your web
browser of choice with, I think, a list of bugs filed in Launchpad
against the application that crashed.  If none of the bug reports
matches your own symptoms, you should file a new bug in Launchpad.

The crash report window should also be replaced with a new window
offering you the option to send the full report or an abbreviated one,
with a pointer to the file containing the crash data (under /var/crash)
and an option to view the contents of the file.  Whether you file a new
bug report or append to an existing one, if you're able you should
attach the crash report from /var/crash/... to the bug report to help
the developers understand what went wrong and hopefully help prevent it
from happening in the future.

JT
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Re: [ubuntu-uk] Awareness-Raising Campaign Idea (was Ubuntu CNR deal)

2007-02-28 Thread James Tait
Hi All,

I think from the discussion it can be said that there is some interest
in this.  Lots of very good points have been highlighted and there's
clearly scope for a lot more discussion.

So my question now becomes, how do we go about developing this idea?
I've taken a quick look at some of the Marketing Team's pages on the
wiki and I don't see anything along these lines.  Are the Marketing Team
the best people to speak to?  Who here would be interested in getting
involved in such a project?  Who has the facilities to be able to
contribute?  Should this even be a UK-centric project?

Thoughts and comments are, as ever, welcomed.

JT
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Re: [ubuntu-uk] Awareness-Raising Campaign Idea (was Ubuntu CNR deal)

2007-02-12 Thread James Tait
Robin Menneer wrote:
> You also need to carefully define your target eg the huge population of
> semi-bored computer-illiterates might be more productive than
> experienced-with-windows men-in-the-street ? 

You may very well be right.  I think especially with people who are not
already seasoned/regular computer users and are just deciding to venture
in to this brave new world and buy a PC at home for the first time, one
very important question they will ask is "What do you use?", shortly
followed by "Why?".  I think this type of campaign would be particularly
effective for these people.

That's not to say that I don't think it has a potential audience among
the Windows-faithful.  I still believe that Vista is an opportunity for
Ubuntu to come to the fore, with people who would normally have said
"I'm buying a PC, therefore I'll get/need a copy of Windows" now pausing
for a moment to consider the alternatives.  Again, such a campaign
would, I think, prove effective.  I do have regular Windows users asking
me about Linux and I'm more than happy to tell them what it is and why I
use it.  It hasn't yet resulted in any full-blown conversions, but the
message is beginning to get across.

> And once they get the
> message, they will tell their grandchildren.

Indeed.  Up until now, conventional wisdom has suggested that having a
PC means running Windows.  With more visibility to those not already
acquainted with FLOSS and more positive association, I think we will see
a snowball effect.

JT
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[ubuntu-uk] Awareness-Raising Campaign Idea (was Ubuntu CNR deal)

2007-02-12 Thread James Tait
Hi all,

> We have to ask ourselves why we use Linux over other OS's and
> why ubuntu over other distro's. I think you will find many different
> answers.

I don't mean to hijack this thread, but this has hit upon something
that's been bubbling up in my brain and I think it's appropriate to
share it with the rest of the list.

I have a vision of an awareness-raising advertising campaign based
around why we choose to use FLOSS and possibly why we chose Ubuntu in
particular.  You know how sometimes someone will ask you why you do
something, you give a long-winded explanation, qualify it with an
example... then sum it up with something like "It's a bloke thing."?  I
thought something like that would make for a catchy tag line and I came
up with a few:

  "It's a standards thing."
  "It's an openness thing."
  "It's a freedom thing."
  "It's a security thing."
  "It's a stability thing."
  "It's a community thing."

I think the latter is especially relevant to Ubuntu.  I've had a think
about the content of some of them too.  The biggest problem I have is
actually making them happen -- I can't draw for toffee, so I doubt I'd
be able to storyboard them very well.  I might be able to explain the
ideas to someone who could though.

What do people think about this kind of campaign?  They could take the
form of short TV clips, possibly comic strips.  We could have other
campaign-related material like bumper stickers and leaflets with the tag
lines on.  I'd be more than happy to discuss my ideas if people are
willing to help develop them.

Cheers,

JT
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Re: [ubuntu-uk] Aptitude dependency hell

2007-02-07 Thread James Tait
Hi Tony,

Tony Arnold wrote:
> The packages it said were broken almost all of the installed ones!
> 
> Something very wrong here or I'm missing something.
> 
> Looks to me like I need to re-install.

You can, if you wish, run aptitude interactively:

$ sudo aptitude

This will allow you to find the broken packages (press 'B' to move to
the next broken package), view their dependencies (hit 'Enter' to view
the package details and dependencies are listed there) and progressively
fix the broken dependencies.  When there are no longer any broken
packages, press 'G' to apply any changes and you'll be given a
confirmation screen, where you should press 'G' again to continue, or
'Q' to step back.  '?' will give you a help menu listing the various
keyboard commands.

I've had to do this a couple of times after upgrades that I messed up
and it's effective, although whether it's better than just re-installing
is debatable.  You don't lose your custom configuration and don't risk
nuking your precious data, but it can be time consuming.

JT
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Re: [ubuntu-uk] EDM179: Response From Alan Johnson, Secretary of State for Education and Skills

2007-01-02 Thread James Tait
Martin Fitzpatrick wrote:
> I wouldn't be overly suprised that you're getting some kind of canned
> response to your initial contact. 

Without doubt.  Several members have had the same response now.

> Take this "standard reply" as an invitation to take the conversation
> further.  Reiterate any points in your original contact that have not
> been answered (and politely highlight that they were not) and add any
> further questions that come from what you did get.

Exactly what I intend to do.  Now the channels have been opened, I
intend to use them.

> This should - hopefully -  lead to an individual reply (of whatever
> quality). Perhaps more importantly it will mean the argument (and you,
> us, etc.) appears intelligent. Even if we can't have immediate effect
> we shouldn't underestimate the value of good PR!
> 
> Perhaps post the list for some collab drafting?

There is an item on the next UK Team meeting agenda to discuss this very
topic.  I want to ensure we present a unified argument and come across
as an organised, coherent group, not just a bunch of idealistic hippies
with no co-ordination.  That said, if anyone who is not able to make the
meeting (#ubuntu-uk on irc.freenode.net, Tuesday 9th January at 21:30)
would like to offer their thoughts to the list, please do.

JT
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