Re: [AFMUG] UPS

2016-02-03 Thread Paul Stewart
I've used alpha for cable TV networks (pole mounted UPS) and they worked pretty good ... used their rack mount gear in small server deployments and they didn't last well at all .. YMMV -Original Message- From: Af [mailto:af-boun...@afmug.com] On Behalf Of Peter Kranz Sent: Tuesday,

Re: [AFMUG] Looks like more companies want to be WISPs

2016-02-03 Thread Mike Hammett
Maybe they know something about the new 3550 band that we don't know? :-) - Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP - Original Message - From: "Jason McKemie" To: af@afmug.com Sent:

Re: [AFMUG] DMCA Time Management Fee

2016-02-03 Thread Mike Hammett
If you're not doing one public per customer, do this: http://wiki.mikrotik.com/wiki/Manual:IP/Firewall/NAT#Carrier-Grade_NAT_.28CGNAT.29_or_NAT444 - Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP - Original Message - From:

Re: [AFMUG] weird problem

2016-02-03 Thread Mathew Howard
Yes, I'm pretty sure that's the correct method... plus then you get to go back and cuss some more the next time it rains. On Wed, Feb 3, 2016 at 1:04 PM, Chuck McCown wrote: > When the sleeve pops off, you just use vinyl tape to keep it on. Lots of > tape. > > *From:* That One

Re: [AFMUG] Mimosa B11

2016-02-03 Thread Tyson @ Internet Communications Inc (ICI)
Waiting for six full links I got a call and was told they have pushed the date back again. EOM? Tyson Burris, President Internet Communications Inc. 739 Commerce Dr. Franklin, IN 46131 317-738-0320 Daytime # 317-412-1540 Cell/Direct # Online: www.surfici.net Forgive the brevity,

Re: [AFMUG] Physical asset inventory

2016-02-03 Thread Eric Kuhnke
I used to buy tamper evident stickers at great cost - the good quality ones are not cheap, even in bulk... http://www.polylabel.com/security-labels/ such as that type, or the ones that break into tiny pieces if you try to peel them off. It became much easier to use an engraver to etch a

Re: [AFMUG] Physical asset inventory

2016-02-03 Thread Tushar Patel
Chuck, We did that way in the beginning, too many typo errors in the Mac addresses. Specially if use the same MAC address for radius authentication. We bought those USB scanner not very expensive. It acts like a keyboard, it is lot quicker, It is used by all office staff that deal with MAC

Re: [AFMUG] Mimosa POE Injector

2016-02-03 Thread Josh Baird
We power them with Netonix. But, you could probably power them with a GigE-POE-APC as well. On Wed, Feb 3, 2016 at 4:35 PM, Matt wrote: > Looking at replacing some backhauls with Mimosa B5c units. What is > everyone using for rack mount and DIN mount POE

Re: [AFMUG] Mimosa POE Injector

2016-02-03 Thread Mathew Howard
They'll work with just about any 48v injector. I would use Chuck's GigE-POE-APC, that can work for both DIN or rackmount and you get surge suppression. On Wed, Feb 3, 2016 at 3:59 PM, Josh Baird wrote: > We power them with Netonix. But, you could probably power them with a

[AFMUG] Mimosa B11

2016-02-03 Thread Mathew Howard
Are these things shipping yet, and is anyone here using them?

Re: [AFMUG] Mimosa B11

2016-02-03 Thread Josh Baird
.. but, there are people using them (beta testers, etc). Looking forward to hearing their experience. On Wed, Feb 3, 2016 at 3:45 PM, Josh Luthman wrote: > Few months. Q2 is what I heard yesterday from someone at Mimosa. > > > Josh Luthman > Office: 937-552-2340 >

Re: [AFMUG] weird problem

2016-02-03 Thread Chuck McCown
Yep, I would never use them above 6 GHz if possible. Return loss goes to hell. From: Jaime Solorza Sent: Wednesday, February 03, 2016 1:33 PM To: Animal Farm Subject: Re: [AFMUG] weird problem I was taught to avoid N connectors above 6 GHz...SMA up to 18GHz .. On Feb 3, 2016 11:38 AM,

[AFMUG] Mimosa POE Injector

2016-02-03 Thread Matt
Looking at replacing some backhauls with Mimosa B5c units. What is everyone using for rack mount and DIN mount POE injectors? I imagine it has to be something 802.3at?

Re: [AFMUG] Physical asset inventory

2016-02-03 Thread Eric Kuhnke
At a certain point things don't get engraved or tracked individually as they're inside a larger device. For example the linecards in a Cisco 7604 might not have asset tags or engravings on them because it'll become immediately obvious in openNMS if a linecard disappears from the network. Router

Re: [AFMUG] Looks like more companies want to be WISPs

2016-02-03 Thread Mathew Howard
I've never heard of anyone using 3.5ghz in the US, but I think it is a pretty common band in other parts of the world... and there certainly is gear out there (Cambium even makes PMP450 for that band). On Wed, Feb 3, 2016 at 2:04 PM, Ken Hohhof wrote: > I thought there was

Re: [AFMUG] Mimosa B11

2016-02-03 Thread Josh Luthman
Few months. Q2 is what I heard yesterday from someone at Mimosa. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Wed, Feb 3, 2016 at 3:30 PM, Mathew Howard wrote: > Are these things shipping yet, and is anyone here using

Re: [AFMUG] Physical asset inventory

2016-02-03 Thread Paul Stewart
We use non removal stickers on all equipment and track it via bar code scanning into an internally developed application. This is primarily desktops/corporate servers/notebooks more than anything else. Public servers and network gear do not have this yet as they are operated by a different

Re: [AFMUG] Physical asset inventory

2016-02-03 Thread Eric Kuhnke
Everything I care about has an IP address in management RFC1918 blocks and is monitored in OpenNMS - if somebody steals a piece of a POP, we'll know about it... $15 cordless engraver is used to etch names on some key equipment.

Re: [AFMUG] weird problem

2016-02-03 Thread Jaime Solorza
I was taught to avoid N connectors above 6 GHz...SMA up to 18GHz .. On Feb 3, 2016 11:38 AM, "Ken Hohhof" wrote: > How tight is “fully tight”? > > I was taught hand tightened or equivalent, rather than put a wrench on it > and crank it until it bottoms out. Is that wrong? SMA

Re: [AFMUG] Physical asset inventory

2016-02-03 Thread Chuck McCown
I am wondering how useful the bar code is. I am planning to manually enter the serial numbers and lots of other data for each item, entering the serial number via scanner seems like it may be more hassle than it is worth. From: Paul Stewart Sent: Wednesday, February 03, 2016 2:16 PM To:

[AFMUG] Service in FL

2016-02-03 Thread David
Anyone, Have service in Bocarton. Thanks Dave --

Re: [AFMUG] Mimosa B11

2016-02-03 Thread Mathew Howard
hmm... I probably don't want to put one up before Q2 anyway... I suppose I should start working on getting it licensed fairly soon. On Wed, Feb 3, 2016 at 3:26 PM, Tyson @ Internet Communications Inc (ICI) < t...@franklinisp.net> wrote: > Waiting for six full links > > I got a call and was told

Re: [AFMUG] DMCA Time Management Fee

2016-02-03 Thread Jeremy
We do one public NAT per AP. It has worked well so far. I turned in a justification to move everyone to publics and they denied it and gave me another /24 instead. On Wed, Feb 3, 2016 at 8:09 AM, Chuck McCown wrote: > Hmmm, I think I will start sending out scary extortion

Re: [AFMUG] Looks like more companies want to be WISPs

2016-02-03 Thread Rick Harnish
There were 2795 3.65 NN licenses issued for an average of 52 licenses per state/territory. Below is the breakdown of licenses per state. AK - 20 DC - 11 IN - 73 MN - 55 NJ - 15 PR - 32 VI - 5 AL - 31 DE - 5 KS - 63 MO - 88 NM - 38 RI - 11 VT - 9 AR - 27 FL – 108

Re: [AFMUG] Budgeting and purchasing management software

2016-02-03 Thread Keefe John
quickbooks does that. On 2/3/2016 8:55 AM, Steve Utick wrote: Anyone using any kind of software package for managing company budget, purchasing, etc? Looking for budget management, purchase order and requisition with approvals, receiving, etc. Thanks! Steve Utick V.P. of Operations

Re: [AFMUG] DMCA Time Management Fee

2016-02-03 Thread Chuck McCown
Hmmm, I think I will start sending out scary extortion emails because of DCMA violations. Might make a few bucks. (Dumb Consumers Money Application). I will let them off the hook for $20 and give them a full release From: Eric Kuhnke Sent: Tuesday, February 02, 2016 5:42 PM To:

[AFMUG] Budgeting and purchasing management software

2016-02-03 Thread Steve Utick
Anyone using any kind of software package for managing company budget, purchasing, etc? Looking for budget management, purchase order and requisition with approvals, receiving, etc. Thanks! Steve Utick V.P. of Operations Montana Internet Corporation

Re: [AFMUG] OT Leather Gloves

2016-02-03 Thread Chuck McCown
Thanks for all the feedback about gloves from everyone, we will be chasing down all the links this morning. From: Josh Reynolds Sent: Tuesday, February 02, 2016 8:04 PM To: af@afmug.com Subject: Re: [AFMUG] OT Leather Gloves What feels like a lifetime ago when I repaired komatsu stamping

Re: [AFMUG] who is using towercoverage.com?

2016-02-03 Thread That One Guy /sarcasm
wow, the pricing is a whole lot more realistic than it used to be, still expensive if you wanted to plot every antenna, but omni will get you the gist of it. hopefully their support is better than a repetitive canned response now On Wed, Feb 3, 2016 at 5:27 PM, Josh Luthman

Re: [AFMUG] who is using towercoverage.com?

2016-02-03 Thread Josh Luthman
$25/mo is not much. I strongly recommend signing up for it simply for the EUS form. If you get ONE customer out of the purchase, you made money. Any more than that is gravy. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Wed, Feb 3, 2016 at

Re: [AFMUG] Mimosa POE Injector

2016-02-03 Thread Rob Genovesi
+1 for Netonix switches, we use these at most of our POPs. Rob Genovesi • Coastside.Net • Owner 650-712-5900 • 525B Obispo Rd • Half Moon Bay CA On Wed, Feb 3, 2016 at 3:45 PM, Faisal Imtiaz wrote: > Best suggestion would be to use a netonix switch 12-250 works very

Re: [AFMUG] Mimosa POE Injector

2016-02-03 Thread Jerry Head
We power ours with an Edgeswitch. On 2/3/2016 3:59 PM, Josh Baird wrote: We power them with Netonix. But, you could probably power them with a GigE-POE-APC as well. On Wed, Feb 3, 2016 at 4:35 PM, Matt > wrote: Looking

Re: [AFMUG] who is using towercoverage.com?

2016-02-03 Thread That One Guy /sarcasm
good luck with that. The only response youll get is The results you get will only be as valid is the information you put into it On Wed, Feb 3, 2016 at 5:23 PM, Tim Reichhart < timreichh...@hometowncable.net> wrote: > Who on this list is using towercoverage.com? I want to know how accurate > it

Re: [AFMUG] who is using towercoverage.com?

2016-02-03 Thread Kurt Fankhauser
I have used it for over a year and love it, the biggest benefit is it gives me a way to historically keep track of people that want service, even if I can't service them, I can always go on the map and see where the potential customers that want service are and I can build to them. I don't even

Re: [AFMUG] who is using towercoverage.com?

2016-02-03 Thread Josh Luthman
So much this, too. It puts a lead into Powercode so I can see where interest Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Feb 3, 2016 7:14 PM, "Kurt Fankhauser" wrote: > I have used it for over a year and love it,

Re: [AFMUG] who is using towercoverage.com?

2016-02-03 Thread Sean Heskett
Good data in = good data out! I went thru our network and plotted all our APs. I then went thru and validated already installed clients to see if the signal matched the model's prediction. If it was more than +\- 3db then I went and changed the model to match the real world. It is now very

Re: [AFMUG] who is using towercoverage.com?

2016-02-03 Thread That One Guy /sarcasm
that was the problem, no amount of manipulation would get the los numbers anywhere near right, the answer was copy and pasted from them every single time. On Wed, Feb 3, 2016 at 6:19 PM, Josh Luthman wrote: > So much this, too. It puts a lead into Powercode so I

Re: [AFMUG] Mimosa POE Injector

2016-02-03 Thread Faisal Imtiaz
Best suggestion would be to use a netonix switch 12-250 works very well. Faisal Imtiaz Snappy Internet & Telecom 7266 SW 48 Street Miami, FL 33155 Tel: 305 663 5518 x 232 Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net - Original Message - > From: "Matt"

Re: [AFMUG] who is using towercoverage.com?

2016-02-03 Thread Josh Luthman
No public input, no. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Feb 3, 2016 8:53 PM, "Mike Hammett" wrote: > Lead qualification and generation. > > > > - > Mike Hammett > Intelligent Computing Solutions

Re: [AFMUG] Mimosa B11

2016-02-03 Thread Rory Conaway
We have one of the links up and it’s been solid. I haven’t touched it since it went in a couple months ago. Rory From: Af [mailto:af-boun...@afmug.com] On Behalf Of Mathew Howard Sent: Wednesday, February 03, 2016 3:08 PM To: af Subject: Re: [AFMUG] Mimosa B11 hmm... I probably

Re: [AFMUG] Mimosa B11

2016-02-03 Thread Josh Baird
Rory - can you give any details on distance/throughput/latency? On Wed, Feb 3, 2016 at 7:57 PM, Rory Conaway wrote: > We have one of the links up and it’s been solid. I haven’t touched it > since it went in a couple months ago. > > > > Rory > > > > *From:* Af

[AFMUG] Mikrotik ARP Table Zeros?

2016-02-03 Thread Sterling Jacobson
I've never seen this, but a router I am using is filling up it's ARP table with Zeros on available IP's. As shown in the picture. This is a very simple routeros setup with one ether1 interface bridged with a few EoIP tunnels Obviously somewhere in the network I'm doing something quite wrong

Re: [AFMUG] who is using towercoverage.com?

2016-02-03 Thread Mike Hammett
That's what WISP billing systems have become, all-in-one. - Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP - Original Message - From: "Ken Hohhof" To: af@afmug.com Sent: Wednesday, February 3, 2016 8:46:49

Re: [AFMUG] who is using towercoverage.com?

2016-02-03 Thread Dennis Burgess
Thanks for all of the kind comments and suggestions. The pricing is the same as since its inception, we have a dedicated staff to answer questions as well as take phone calls if you need assistance. Feel free to call or e-mail. Dennis Burgess, CTO, Link Technologies, Inc.

[AFMUG] Ericsson's 'Gigabit LTE' Will Benefit Current Smartphone Users Too | Light Reading

2016-02-03 Thread Jaime Solorza
http://www.lightreading.com/mobile/4g-lte/ericssons-gigabit-lte-will-benefit-current-smartphone-users-too/d/d-id/720860?f_src=lightreading_editorspicks_rss_latest

Re: [AFMUG] Mimosa B11

2016-02-03 Thread Matt
> We have one of the links up and it’s been solid. I haven’t touched it since > it went in a couple months ago. What is distance, channel size, dish size, latency and throughput? > > > > From: Af [mailto:af-boun...@afmug.com] On Behalf Of Mathew Howard > Sent: Wednesday, February 03, 2016 3:08

Re: [AFMUG] who is using towercoverage.com?

2016-02-03 Thread Mike Hammett
Your billing system doesn't do that for you? - Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP - Original Message - From: "Josh Luthman" To: af@afmug.com Sent: Wednesday, February 3, 2016 5:27:51

Re: [AFMUG] who is using towercoverage.com?

2016-02-03 Thread Mike Hammett
Oh... - Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP - Original Message - From: "Josh Luthman" To: af@afmug.com Sent: Wednesday, February 3, 2016 8:09:38 PM Subject: Re: [AFMUG] who is using

Re: [AFMUG] Mikrotik ARP Table Zeros?

2016-02-03 Thread Josh Luthman
No picture Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Feb 3, 2016 9:31 PM, "Sterling Jacobson" wrote: > I've never seen this, but a router I am using is filling up it's ARP table > with Zeros on available IP's. > > As

Re: [AFMUG] who is using towercoverage.com?

2016-02-03 Thread That One Guy /sarcasm
Ill be damned. I could have sworn the pricing used to be 25 per site per month I even went to the wayback machine to verify i was wrong On Wed, Feb 3, 2016 at 8:51 PM, Dennis Burgess wrote: > Thanks for all of the kind comments and suggestions. The pricing is the

Re: [AFMUG] who is using towercoverage.com?

2016-02-03 Thread CBB - Jay Fuller
suggestion - take our antenna plots directly from pokeycode, i mean powercode, and automatically populate all our towers in towercoverage... :) - Original Message - From: Dennis Burgess To: af@afmug.com Sent: Wednesday, February 03, 2016 8:51 PM Subject: Re: [AFMUG] who is

[AFMUG] Call center pricing

2016-02-03 Thread That One Guy /sarcasm
what kind of dough gets paid for call centers capable of answering our industries phones? -- If you only see yourself as part of the team but you don't see your team as part of yourself you have already failed as part of the team.

Re: [AFMUG] who is using towercoverage.com?

2016-02-03 Thread Josh Luthman
What exactly? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Feb 3, 2016 8:44 PM, "Mike Hammett" wrote: > Your billing system doesn't do that for you? > > > > - > Mike Hammett > Intelligent Computing Solutions

Re: [AFMUG] who is using towercoverage.com?

2016-02-03 Thread Mike Hammett
Lead qualification and generation. - Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP - Original Message - From: "Josh Luthman" To: af@afmug.com Sent: Wednesday, February 3, 2016 7:46:24 PM

Re: [AFMUG] who is using towercoverage.com?

2016-02-03 Thread Ken Hohhof
Normally lead generation and prospective customer qualification would be part of a CRM or Salesforce Automation system, not a Billing system. It sounds like you are using the term Billing System to describe an all-in-one business automation system that does everything from soup to nuts. Like a

Re: [AFMUG] Mikrotik ARP Table Zeros?

2016-02-03 Thread Faisal Imtiaz
What version of ROS ? I saw something similar on another router a couple of days back. It was someone else's router, not sure how they fixed it. MT forums suggest to upgrade to 6.34 for the fix.. YMMV. Faisal Imtiaz Snappy Internet & Telecom 7266 SW 48 Street Miami, FL 33155 Tel: 305 663

Re: [AFMUG] Budgeting and purchasing management software

2016-02-03 Thread Rory Conaway
We use Peachtree as our full accounting package which includes all that. Rory Conaway • Triad Wireless • CEO 4226 S. 37th Street • Phoenix • AZ 85040 602-426-0542 r...@triadwireless.net www.triadwireless.net “The ultimate measure of a man is not where he stands in moments of comfort or

Re: [AFMUG] Mimosa POE Injector

2016-02-03 Thread Sean Heskett
the mimosa is one of the most flexible devices when it comes to power. here's a link to all the power options: http://help.mimosa.co/backhaul-faq-voltage-input-specifications -Sean On Wednesday, February 3, 2016, Matt wrote: > Looking at replacing some backhauls

Re: [AFMUG] who is using towercoverage.com?

2016-02-03 Thread Jeremy
This. So much this. Powercode already has the azimuths, downtilt, gps coordinates, and everything. That should really be the next step is pulling this info for integration. I have had an active account for like a year and have never used it. I just don't have the time to add it all. On Wed,

Re: [AFMUG] Call center pricing

2016-02-03 Thread Josh Reynolds
24/7 support, billing, l1 troubleshooting, sales info, call screening, and basically a room full of employees for the cost of half of a decent one. We were using YGTC and were pretty happy with them. On Feb 3, 2016 10:11 PM, "That One Guy /sarcasm" wrote: > so for 1k

Re: [AFMUG] Call center pricing

2016-02-03 Thread Josh Reynolds
That's pricey, who was that? On Feb 3, 2016 10:08 PM, "Jeremy" wrote: > $2.00 per customer per month. > > On Wed, Feb 3, 2016 at 8:28 PM, That One Guy /sarcasm < > thatoneguyst...@gmail.com> wrote: > >> what kind of dough gets paid for call centers capable of answering

Re: [AFMUG] Mikrotik ARP Table Zeros?

2016-02-03 Thread Sterling Jacobson
It was already on 6.34 But I had one bridge up the chain that was running STP instead of RSTP. Not sure if that had anything to do with it, my setup is kinda weird at this point. I've got the devices attached to a switch stack and two CCRs attached to two different ports on the stack

Re: [AFMUG] Call center pricing

2016-02-03 Thread Josh Reynolds
http://www.ygtc.com Call center tech support for the WISP / Cable / Telco industry. Located out of Washington state I believe. On Feb 3, 2016 10:55 PM, "Jeremy" wrote: > What is YGTC? > > On Wed, Feb 3, 2016 at 9:44 PM, Josh Reynolds > wrote: > >>

Re: [AFMUG] who is using towercoverage.com?

2016-02-03 Thread Josh Luthman
Oh you don't have to. But I accept cash check and all major cards. :) Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Feb 4, 2016 12:00 AM, "Jeremy" wrote: > Seriously?? Thanks Josh. Now I know what I am doing

Re: [AFMUG] Call center pricing

2016-02-03 Thread Josh Luthman
I've certainly noticed this. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Feb 4, 2016 12:39 AM, "Ken Hohhof" wrote: > I would imagine they can do a better job than most of us at certain > things, like help with various

Re: [AFMUG] Call center pricing

2016-02-03 Thread Jeremy
$2.00 per customer per month. On Wed, Feb 3, 2016 at 8:28 PM, That One Guy /sarcasm < thatoneguyst...@gmail.com> wrote: > what kind of dough gets paid for call centers capable of answering our > industries phones? > > > -- > If you only see yourself as part of the team but you don't see your

Re: [AFMUG] who is using towercoverage.com?

2016-02-03 Thread Josh Luthman
Uh you can dude. Been a while since they enabled that. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Feb 3, 2016 11:07 PM, "Jeremy" wrote: > This. So much this. Powercode already has the azimuths, downtilt, gps >

Re: [AFMUG] Call center pricing

2016-02-03 Thread Ken Hohhof
I’m trying to imagine having the phones covered 24/7 for awhile and then taking it away after the night owls and lonely hearts get used to being able to call in the middle of the night. Call center support must be a one-way street, you can’t go back. Because customers can accept being treated

[AFMUG] Who is using towercoverage.com?

2016-02-03 Thread CBB - Jay Fuller
Hmmm.news to me Sent from my Verizon 4G LTE Smartphone - Reply message - From: "Josh Luthman" To: Subject: [AFMUG] who is using towercoverage.com? Date: Wed, Feb 3, 2016 10:22 PM Uh you can dude.  Been a while since they enabled that.

Re: [AFMUG] Who is using towercoverage.com?

2016-02-03 Thread Josh Luthman
It says it when you log in to towercoverage.com Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Feb 4, 2016 12:19 AM, "CBB - Jay Fuller" wrote: > > Hmmm.news to me > > Sent from my Verizon 4G LTE Smartphone > >

Re: [AFMUG] Call center pricing

2016-02-03 Thread Josh Luthman
Honestly Win10 is pretty decent. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Feb 4, 2016 12:47 AM, "Jeremy" wrote: > Windows 10? I should try that some time. Same goes for Windows 8. Man, > I need a call center. >

Re: [AFMUG] Call center pricing

2016-02-03 Thread Jeremy
Windows 10? I should try that some time. Same goes for Windows 8. Man, I need a call center. On Wed, Feb 3, 2016 at 10:39 PM, Ken Hohhof wrote: > I would imagine they can do a better job than most of us at certain > things, like help with various computers, phones, tablets,

Re: [AFMUG] Call center pricing

2016-02-03 Thread That One Guy /sarcasm
so for 1k customers youd be looking at 24k per year? whats a 2 dollar service get you? basic tier 1 tech support (powercycle and a ticket)? basic billing stuff, take payments under specific circumstance, and a ticket? Presales info? On Wed, Feb 3, 2016 at 10:08 PM, Jeremy

Re: [AFMUG] Call center pricing

2016-02-03 Thread Jeremy
Yep, $24K a year. They will do some basic sales, but you have to realize that these are tech support guys...they aren't really salesmen. They are willing to answer some questions, and will schedule an install when someone calls in and says "I want to be installed on X day"...but when the

Re: [AFMUG] Call center pricing

2016-02-03 Thread Jeremy
That is the price of Server Plus. On Wed, Feb 3, 2016 at 9:45 PM, Josh Reynolds wrote: > That's pricey, who was that? > On Feb 3, 2016 10:08 PM, "Jeremy" wrote: > >> $2.00 per customer per month. >> >> On Wed, Feb 3, 2016 at 8:28 PM, That One Guy

Re: [AFMUG] Call center pricing

2016-02-03 Thread Jeremy
What is YGTC? On Wed, Feb 3, 2016 at 9:44 PM, Josh Reynolds wrote: > 24/7 support, billing, l1 troubleshooting, sales info, call screening, and > basically a room full of employees for the cost of half of a decent one. > > We were using YGTC and were pretty happy with

Re: [AFMUG] who is using towercoverage.com?

2016-02-03 Thread Jeremy
Seriously?? Thanks Josh. Now I know what I am doing tomorrow. On Wed, Feb 3, 2016 at 9:22 PM, Josh Luthman wrote: > Uh you can dude. Been a while since they enabled that. > > Josh Luthman > Office: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337

Re: [AFMUG] Call center pricing

2016-02-03 Thread Josh Reynolds
Why would you want to answer the phone at 2am? Some people work swing shifts or just odd hours. On Feb 3, 2016 11:16 PM, "Ken Hohhof" wrote: > I’m trying to imagine having the phones covered 24/7 for awhile and then > taking it away after the night owls and lonely hearts get

Re: [AFMUG] Call center pricing

2016-02-03 Thread That One Guy /sarcasm
interesting, i anticipated lower level tech, more sales. sounds even better with actual tech support On Wed, Feb 3, 2016 at 11:16 PM, Ken Hohhof wrote: > I’m trying to imagine having the phones covered 24/7 for awhile and then > taking it away after the night owls and lonely

Re: [AFMUG] Call center pricing

2016-02-03 Thread Ken Hohhof
I do love the people who try to leave a voice message at night or on a weekend about paying their bill to buy themselves some time, and get all flustered when someone actually answers the phone. From: Josh Reynolds Sent: Wednesday, February 03, 2016 11:17 PM To: af@afmug.com Subject: Re:

Re: [AFMUG] Call center pricing

2016-02-03 Thread Ken Hohhof
I would imagine they can do a better job than most of us at certain things, like help with various computers, phones, tablets, routers, apps, email problems, etc. I am still not good with Windows 10 support, and I am lost if someone has a Belkin or ASUS or TP-Link router. The call center

[AFMUG] Physical asset inventory

2016-02-03 Thread Chuck McCown
Anyone use barcodes? How exhaustive and anal do some of you get when maintaining your asset records?

[AFMUG] Bad FO connector causing low speeds?

2016-02-03 Thread Gino Villarini
Got a situation with a Gpon deployment We are having throughput issues at one customer behind 3 plc splitters. We test after 2 splitters, all is good (900/900 mbps) after the 3rd splitter we can get our upload above 100-120 mbps… Would a bad splice or fusion cause this behavior?

Re: [AFMUG] DMCA Time Management Fee

2016-02-03 Thread Chuck McCown
On purpose... From: Bill Prince Sent: Wednesday, February 03, 2016 10:16 AM To: af@afmug.com Subject: Re: [AFMUG] DMCA Time Management Fee Dyslexic acronym. DMCA (Dumb Money Customer Application?)... bp On 2/3/2016 7:09 AM, Chuck McCown wrote: Hmmm, I think

Re: [AFMUG] Bad FO connector causing low speeds?

2016-02-03 Thread Chuck McCown
Do you have an optical power meter? Or does the equipment you use have an optical received signal level parameter you can monitor? Any alarms or bad stats? I am sure a bad splice or splitter can cause problems like this but we have other numbers to help us prove it in the Calix equipment.

Re: [AFMUG] Physical asset inventory

2016-02-03 Thread Brian Sullivan
From what I read the RFID reader doesn't have a very large range. Apparently the tagged items must be 'passed through' the truck's tailgate opening to be read. And it requires two readers installed in the bed of the truck. Would be nice if someone else did the consumer R+D for us. :-) On

Re: [AFMUG] Looks like more companies want to be WISPs

2016-02-03 Thread Philip Rankin
Please forgive me for hijacking the thread!! But, the additional bandwidth is not available at 3.65 or 3.5Ghz yet is it??? Nothing beyond the 3.65 - 3.70Ghz as has been for quite sometime?? On Wed, Feb 3, 2016 at 2:22 AM, Gino Villarini wrote: > 50 mhz block its 3.65

Re: [AFMUG] Physical asset inventory

2016-02-03 Thread Josh Reynolds
https://www.cooking-hacks.com/rfid-125-khz-shield-for-raspberry-pi On Wed, Feb 3, 2016 at 1:28 PM, Brian Sullivan wrote: > From what I read the RFID reader doesn't have a very large range. Apparently > the tagged items must be 'passed through' the truck's tailgate

Re: [AFMUG] Physical asset inventory

2016-02-03 Thread Josh Reynolds
This one might work well in the shop as a whole: http://thinkifyit.com/transportationrail/tr-301-aar/ On Wed, Feb 3, 2016 at 1:28 PM, Brian Sullivan wrote: > From what I read the RFID reader doesn't have a very large range. Apparently > the tagged items must be 'passed

Re: [AFMUG] Physical asset inventory

2016-02-03 Thread Cassidy B. Larson
Wonder how hard it’d be to incorporate the RFID reader, a GPS sensor and a GPRS/3G antenna to upload inventory/GPS location live. Then I don’t need to pay TrackYourTruck anymore, right? :) > On Feb 3, 2016, at 12:41 PM, Josh Reynolds wrote: > >

Re: [AFMUG] Physical asset inventory

2016-02-03 Thread Cameron Crum
So who programs what tag is attached to what items? Seem like data entry somewhere in the chain. On Wed, Feb 3, 2016 at 1:45 PM, Josh Reynolds wrote: > This one might work well in the shop as a whole: > http://thinkifyit.com/transportationrail/tr-301-aar/ > > On Wed, Feb

Re: [AFMUG] DMCA Time Management Fee

2016-02-03 Thread Bill Prince
OK. I'm stupid... bp On 2/3/2016 9:20 AM, Chuck McCown wrote: On purpose... *From:* Bill Prince *Sent:* Wednesday, February 03, 2016 10:16 AM *To:* af@afmug.com *Subject:* Re: [AFMUG] DMCA Time Management Fee

Re: [AFMUG] Physical asset inventory

2016-02-03 Thread Cameron Crum
Wispmon handles this in our inventory module. You can use a barcode scanner to input data. On Wed, Feb 3, 2016 at 12:07 PM, Chuck McCown wrote: > Anyone use barcodes? How exhaustive and anal do some of you get when > maintaining your asset records? >

Re: [AFMUG] Physical asset inventory

2016-02-03 Thread That One Guy /sarcasm
I want this On Wed, Feb 3, 2016 at 12:57 PM, Cameron Crum wrote: > Wispmon handles this in our inventory module. You can use a barcode > scanner to input data. > > On Wed, Feb 3, 2016 at 12:07 PM, Chuck McCown wrote: > >> Anyone use barcodes? How

Re: [AFMUG] weird problem

2016-02-03 Thread That One Guy /sarcasm
tighten it til the sleeve pops off, cuss, put a new end on and tighten it just a little less. There is probably a torque rating On Wed, Feb 3, 2016 at 12:41 PM, Chuck McCown wrote: > Compressing the rubber gasket. > > *From:* Ken Hohhof > *Sent:* Wednesday,

Re: [AFMUG] Physical asset inventory

2016-02-03 Thread Josh Reynolds
F that. Anything adding labor to our team is room for human error as well as additional and additive labor cost. Slap an RFID tag on the gear and never manually enter numbers or locations again. On Feb 3, 2016 1:00 PM, "That One Guy /sarcasm" wrote: > I want this > >

Re: [AFMUG] weird problem

2016-02-03 Thread Chuck McCown
When the sleeve pops off, you just use vinyl tape to keep it on. Lots of tape. From: That One Guy /sarcasm Sent: Wednesday, February 03, 2016 12:03 PM To: af@afmug.com Subject: Re: [AFMUG] weird problem tighten it til the sleeve pops off, cuss, put a new end on and tighten it just a little

Re: [AFMUG] Looks like more companies want to be WISPs

2016-02-03 Thread Steve D
I couldn't tell you actually. We have ours hanging outside of FCC jurisdiction. That'd be kind of an important distinction though I suppose. -Steve D On Wed, Feb 3, 2016 at 10:53 AM, Mathew Howard wrote: > Interesting, apparently the guy I talked to from Huawei didn't

Re: [AFMUG] Physical asset inventory

2016-02-03 Thread That One Guy /sarcasm
I meant ford tool link. Employee RFID name badges let you know which bastard lost the equipment too On Wed, Feb 3, 2016 at 1:04 PM, Josh Reynolds wrote: > F that. Anything adding labor to our team is room for human error as well > as additional and additive labor cost. > >

Re: [AFMUG] Physical asset inventory

2016-02-03 Thread Josh Reynolds
Oh, hellz yeah :) On Wed, Feb 3, 2016 at 1:14 PM, That One Guy /sarcasm wrote: > I meant ford tool link. Employee RFID name badges let you know which bastard > lost the equipment too > > On Wed, Feb 3, 2016 at 1:04 PM, Josh Reynolds wrote: >> >>

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