Thanks. I know how DSO works as far as a row being fetched, a row being
deleted, and a row being inserted. And we've turned on DSO, filter, and
SQL logging when performing the troubleshooting. That's pretty much a
given.
The point is, there is ONE merge event that seems to be triggering a
Meenakshinathan ,
Maybe.
An active link that fires on Gain Focus for each attachment field
could put a flag in a hidden field so that the right attachment field
could be used in the active link on the button. The flag might even be
the FieldID keyword. But I have not tested it and I do not
Does anyone know if this is in an enhancement somewhere?
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kemes, Lisa
Sent: Friday, August 03, 2007 9:39 AM
To: arslist@ARSLIST.ORG
Subject: Re: OT: Attachement Updation - File
I am attempting to utilize GetMultipleEntries_4 to pull
information, but I am receiving an error. I am not using the .NET
framework. How do I obtain the exception message using VBScript
determine the problem?
Kevin
*
Unfortunately Gain Focus does not work with attachment fields
(buggers!!). I tried this as well.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black
Sent: Friday, August 03, 2007 8:39 AM
To:
Norm,
For every MERGE operation on the destination there is a corresponding
MODIFY operation on the source. Make sure that is not triggering another
DSO.
Regards,
Chad Whilding
Hey folks,
Hopefully this is an easy question.
I have a form. Users open the form in search, enter criteria directly into the
fields, hit search and get a bunch of results.
I want to add a Crystal Report to the report form, call it from a button on the
search form and somehow send the same
Hi,
My Windows knowledge is limited (would love to do this on a solaris
server instead :-)
Trying to install flashboard 7.01 on a Windows 2003 server.
Double-clicking the fbserver701.exe file giving this error:
A Java Runtime is required to install Flashboard
PATH is set like this:
Teresa,
It's very simple. Go to the mid-tier install directory and look for the
folder called shared. Inside is a file called login.jsp. Open it in word pad
and search for Remedy Mid Tier 6.3
It's a plain text file. Just replace those words with any title you want. I
suggest making a copy of
Hugo had it correct. He is referring to FOOBAR which is a reference
often used with perl and probably most of the older programming
languages.
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of L. J. Head
Sent: Friday,
And FUBAR is a term coined by the military for...well, ask a vet.
Rick
On 8/3/07, Shellman, David [EMAIL PROTECTED] wrote:
** Hugo had it correct. He is referring to FOOBAR which is a reference
often used with perl and probably most of the older programming languages.
Ah...well I'm familiar with FOO but I didn't know about FOOBAR...must be a
programmer jokesorry I didn't get it the first time...:)
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Shellman, David
Sent: Friday, August 03, 2007 9:39 AM
To:
From Wikipedia
Foobar is a common placeholder name also referred to as metasyntactic
variable used in computer programming or computer related
documentation.
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of L. J. Head
Entirely off of this topic...but it would be PERFORM-ACTION-FUBAR
:)
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Hugo Visser
Sent: Friday, August 03, 2007 2:31 AM
To: arslist@ARSLIST.ORG
Subject: Re: OT: Attachement Updation - File
In general you can 'force' a java version by setting the PATH and JAVA_HOME
variavles in a shell script just before execcuting the target binary. (this
typically works fine unless the app has configuration paramters of it own,
e.g. from a config file or does registry lookups)
so you could create
Classification: UNCLASSIFIED
Caveats: NONE
Typically, this is done with an Open Window (Report) active link, and
you can pass the search criteria to the Qualification line for the
report.
Note: Often when I try this method, the report generation will produce
an error, Error occurred while
Thanks for all posters for giving the valuable inputs.
One more question on this.
I am trying the implementation of Dave's and Lisa' suggestion
I have created one button called Add, after click that button i set
an run process command action PERFORM-ACTION-ADD-ATTACHMENT
As per remedy, if we
At times, Wikipedia suffers from obfuscatory prolix where style is
concerned.
On 8/3/07, Shellman, David [EMAIL PROTECTED] wrote:
** From Wikipedia
Foobar is a common placeholder name also referred to as metasyntactic
variable used in computer programming or computer related documentation.
Stephen,
That's very clever, thanks for sharing :) Maybe BMC should put some kind of
PERFORM-ACTION-FOOBAR to do this in a DB independent way.
Hugo
On 8/2/07, Heider, Stephen [EMAIL PROTECTED] wrote:
** Hugo,
Your post got me thinking: How can you determine if the file contents have
Hello Listers,
Does anyone know how to force Devplus to use a particular java version?
I have to maintain 2 versions of the JRE on my laptop due to Devplus using
1.4.2 and another application (Netcool) needing the latest version (1.6) so
now I need a way to force them each to use the versions
Just a thought, but instead of attaching the files directly to the request
you are on, what if it was a child form, with a Submit-Only, single field,
attachment pool?
This way, to upload a new attachment, a new child record has to be created,
and you know who when did it. This would also keep
I agree. I would like to see this built in to ARS - obtaining the
checksum is very simple in a compiled language such as C or .Net. This
info should also be available on a display only form/field (eg. before
it gets pushed back to the server).
Along with checksums, the file size should be
It was just the flashboard server I tried to install.
However, the flashboard server install using the Java Runtime
Enviroment settings in registry, and this was not correct. Changing
this fixed the issue.
(running on IIS and tomcat)
--
Jarl
On 8/3/07, patrick zandi [EMAIL PROTECTED] wrote:
Ah, misunderstand the topic. Tought about several servers sharing one database.
-
Jarl
On 7/30/07, Axton [EMAIL PROTECTED] wrote:
With the 7.x server, if the installer detects a utf8 oracle instance,
it allows you to select the languages you want to install.
Axton
On 7/30/07, Jarl Grøneng
Joshua Kitchen, Kforce [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] |
937-416-3456
Dear Fellow ARSList Members.
I have been working with several individuals for the WPAFB ITSM 7 Upgrade
Project in Dayton, OH, and thank you to those who have reached out to me.
However, I now have another
We had a corrupt active link with a bad pointer, that seems to have not been
copied properly from the old database. When we tried to open the form, Remedy
crashed when it tried to load that active link- usually but not always.
BMC Remedy Support sent us a debug server which we substituted for
Jarl,
ENV: Windows 2003 SP2
IIS ? APACHE?
TOMCAT ?
JAVA_HOME C:\Program Files\Java\jre1.5.0_12
my path is the following
C:\oracle\product\10.2.0\client_1\bin;c:\program files\microsoft visual
studio
Shawn,
There is a free utility available on ARS Wiki that will assist in
setting up and populating an Attachments form like you describe -
ARS_CreateAttachmentsForm. http://arswiki.org/projects/dotnetutil
Stephen
From: Action Request System discussion
Thanks for the response.
The problem is that I don't know what the qualification is. The users may use
the advanced search bar, or type directly into the fields. Is there some way to
pull the qualification used to get the current results?
Thanks again
Les Ganton
Classification: UNCLASSIFIED
When I had to do something like this, here's what I did. I'm sure there
are better ways. I created an Advanced Search form that could do a
key word search across all ticket types, so I was searching one form
from another.
Put a hidden character field on the form. For each field that's not
I use something like this:
datetimevar convdate;
convdate :=(DateAdd
(s,({CHG_INFRASTRUCTURE_CHANGE.SCHEDULED_START_DATE}),datetime(1970,01,01)));
convdate := dateadd (h, [EMAIL PROTECTED], convdate);
convdate;
I'd have a formula for timezone depending on what timezone the reported
needed to
Wikipedia.com also has a definition for most things.
And that list does include fubar too. But I will not repeat the
definition in polite company. :) So reader beware if you go looking
for it.
Maybe Kinetic Data can have a survey to find out if people think more
of FooBar or Fubar when they think
Thanks, Ben, but unless I'm misreading it, that seems to be a formula
for converting date/time fields, not date fields. I tried it and the
Date field value of 2454306, which in Remedy is converted to 7/24/2007,
is converted in Crystal to 1/29/1970.
I then thought maybe the date field integer
:)that's why I was thinking that FooBar was a programming joke...hehehe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black
Sent: Friday, August 03, 2007 12:29 PM
To: arslist@ARSLIST.ORG
Subject: Re: OT:
According to the docs:
1950 - Error loading menu.
Character menu expansion failed in the symbols library; the menu did
not load. This is often caused by a lack of space in the Windows
resource heap when loading large menus.
Even though Windows doesn't report a low resource warning.. is this
Hi Wayne,
I must thank you for this. I didn't think of that - for general use.
However, Devplus launches from within the Remedy admin tool. I think I know
how to workaround it though. What I'll try is to use the 1.4.2 as the
general jre on my machine (i.e. set the system variable to point to
Is there is a way to flush a MidTier cache directly from the web server, not
from Remedy Config Tool?
Have a need to flush one of our MidTier caches but sine they are behind a
VIP I cannot get there.
Thank you
___
Happy Friday!
I have a view (household) of an Oracle table in SQL Server 2005 and created
a Remedy view form of the SQL Server household view. There is a functional
index on the Oracle household table using UPPER(LAST_NAME). When I do a
search in the Remedy view form for the last name of Smith it
I'm not sure what's wrong. I created a dummy form and made one entry with
a date only field. When I ran the report using
datetimevar convdate;
convdate :=(DateAdd
(s,({BC_TEST.DATE_TIME_FIELD}),datetime(1970,01,01)));
convdate;
as the formula, it gave me 8/22/07 (the date I inputed into
This is really weird then. Because the integer value I see in Crystal
for the date 7/24/2007 is 2,454,306...much smaller than the integer
value for the same date in a date/time field.
I've opened a ticket to BMC on this. I'll let you know what I get back
from them.
Thanks again for your time
Sure, np.
Ben Cantatore
Remedy Administrator
Avon
(914) 935-2946
Wacholz, Jeanette (Jenni) [EMAIL PROTECTED]
Sent by: Action Request System discussion list(ARSList)
arslist@ARSLIST.ORG
08/03/2007 04:43 PM
Please respond to
arslist@ARSLIST.ORG
To
arslist@ARSLIST.ORG
cc
Subject
Re: DATE
Are you talking a Date Only field or a Date/Time set to only show dates?
From the help text in the Admin tool
ARS stores date and time values as follows:
* Date/Time values-As integers relative to 00:00:00 GMT, January
1, 1970. The display format and time zone offset are based
We have an opening for a full-time staff position working in the central IT
department at Emory University in Atlanta, GA. This position will primarily be
working on our ARS/ITSM 7 system and secondarily on our LANDesk system. You
can view the job posting here:
Yes, I am referring to Date Only fields. You have provided exactly the
information I've been searching for. And your formula worked perfectly,
Fred!
Thank you so much!!
Jenni Wacholz
Remedy Administration
Coventry Health Care Inc
480-445-2517
From:
I tried that but it the VIP always does the redirection and you cannot tell
it two go to a specific server
On 8/3/07, Payne, George [EMAIL PROTECTED] wrote:
**
Frank,
Tell the VIP to duck and get out of the way!
Try this: your_server_name/arsys/shared/config/config.jsp
You should
Do you know the unique IPs of the individual servers? You should be
able to use those in place of the server name
In our cluster each server still has a unique name which can be accessed
i.e.Clustered VIP = remweb
Server 1 = remweb01
Server 2 = remweb02
Fred
Hello all,
I am getting this thing on my client(and not ARERR 154 which is Malloc error
in client library).
Does the ARERR 300(Malloc failed on server) get registered in arerror.log
file?
If its supposed to be registered then i would tell you in advance that i am
not seeing it in
How much memory is available on the server; things tend to act weird
when malloc's start to fail. Malloc's are more than likely required
in the logging routine, so a failure c/would block the log write.
Axton Grams
On 8/3/07, Chintan Shah [EMAIL PROTECTED] wrote:
**
Hello all,
I am getting
i was running qualified searches through 7 client sessions on a certain
form...not sure ..but arserverd recycled at 4020M by itself and restarted.
i am sorry about my ignorance but can you please elaborate on
Malloc's are more than likely required
in the logging routine, so a failure c/would
Hello list.
It's been a while since my last post. I've been in the .NET world for a while.
I just wanted to post my ordeal in trying to get LDAP over SSL going.
I am using LDAP without SSL currently. I have been struggling for weeks trying
to get SSL going.
After much correspondence with
If you hit 4020M, you hit the limit of memory that a 32-bit process
can allocate. This indicates a serious memory leak in the
version/patch of arserverd you are running. There is a known issue
with 7.0.1, pre-patch 1, if using older clients (6.3 and earlier, i
believe) against a unicode
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