No wonder so many Americans are overweight. We anthropomorphize way too many
food brands.
Along the same lines as this is something I heard on the Radio many years ago.
Geechy Guy was being interviewed about a trip he took to Hawaii. He told a
story about how he went to visit the statue of C
New thread as I couldn't get the reply to work from the web.
I have seen a couple of different caught exception issues with both
Servlet Exec and now with Tomcat. The normal one that clears with a user
cache flush, seems to happen if users access the mid-tier before the
pre-fetch cache finishes b
It starting to sound like it's time for a little cooling off period.
The rant is getting out of hand and taking on a personal aspect.
Dave
-
[EMAIL PROTECTED]
(Wireless)
- Original Message -
From: Action Request System discussion list(ARSList)
To: arslist@ARSLIST
Sometimes posts get hung up when posting through the web interface.
Dave
-
[EMAIL PROTECTED]
(Wireless)
- Original Message -
From: Action Request System discussion list(ARSList)
To: arslist@ARSLIST.ORG
Sent: Fri Apr 25 17:09:05 2008
Subject: Posting on arlist
**
I got this reply :)
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Cordova, Fred
Sent: Friday, April 25, 2008 3:09 PM
To: arslist@ARSLIST.ORG
Subject: Posting on arlist
**
I tried to post a reply and I do not see it on the web link. Do I
Good thing for all of us that Dan is on a job Down Under; he'll be
steamin' while we're sleepin' :)
Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing & IT Center
http://itsm.unt.edu/
> -Original Message-
> From: Action Request System disc
Okay, this is probably a little cheesy, but in light of the today's Rant, I
thought maybe some of us could use a little levity. Some of us may even
knead it.
SAD NEWS...
Please join me in remembering a great icon of the entertainment community.
The Pillsbury Doughboy died yesterday of a
I tried to post a reply and I do not see it on the web link. Do I need
additional permissions or am I doing something incorrectly?
Fred
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
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What's happenin' with this list??
De: Action Request System discussion list(ARSList) em nome de Eric Cleereman
(IT)
Enviada: sex 25/4/2008 18:05
Para: arslist@ARSLIST.ORG
Assunto: Re: Rant - New posts on ARSList - Rant
**
Hi Richard,
In most cases, it seems
Hi Richard,
In most cases, it seems someone's tried their resources prior to posting
to this list. In some cases, it seems pretty obvious they're going to
the list prior to trying reading a manual, Googling, or basically doing
any research at all. That's fine too, and I don't think they should
I try not to get involved in these debates but I just have to comment now.
And not just because of what Richard states.
I agree with some of what everyone has said. I believe that the spirit of
the list is to help others as much as we can. I believe that also it makes
a good read because other p
An unpopular opinionbut just consider this.
I believe that the reason people post questions to this list is for
help. I tend
to believe that they've tried their resources and not had any luck. I'm
pretty
sure that they've most likely googled, read, etc. and still came up
empty
Scott,
I just opened a ticket with BMC Support today on this exact same error.
However, we are getting it a different way by going through Change
Management, so it probably has a different cause.
We are on Patch 6 of the Mid Tier, which are you on when encountering
this?
Shawn Pierson
-Orig
David,
I'm not hiding anything.
When a post is made by a unknown person, it just seems like they are hiding
something. For all I know, the person asking the ARSList a question could be
BMC tech support from India, wouldn't that be a hoot. ARSList is supporting BMC
tech support, who in turn sup
Re: "Please use a Human name, even if it's a cover name. Mark Twain is way
better than REmeDy Zodiac. WHAT ARE YOU HIDING?"
So, [EMAIL PROTECTED] ... who are you really? How do we know you aren't one of
at least 111 OTHER people using "Frank Ginny" over at that most legitimate of
email distrib
What's funny is I just found the 6.3 version (ARSList FAQ and
Netiquette- 2006-04-01.pdf) of her FAQ posting in one of my folders on
this PC
Fred
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Gidd
Sent: Friday, April
That's a good observation, Bill. Let me clarify and correct myself in
response. We are a family, but one that wants to be inclusive of new
members, either active or passive ones. My instructions, if you want to
call them that, weren't designed to be rules that we plan to enforce as an
entry exam
Rick & Others:
Time for cheese with all this whine !
I want to defend Claire's original response the posted question.
While her post may have been a wee-bit terse I did not see it as
inflammatory and she went as
far as placing an OT prefix on the subject line. While it may be easy to
slip in
Here are some tips that I use to appear much smarter than I really am...
1.
If your question is of the form "Has anyone ever heard of
company, product, protocol, standard, etc. called ABC?", start with
Google at www.google.com.
2.
If your question is of the form "Does
Rick,
I've probably been a member of this list for nearly as long as you. However,
you have taken a much more dedicated approach to helping others, and I applaud
you for that. I'm willing to bet though that there are quite a few people like
me (probably the majority) on the list - lurkers who
On windows boxes I have had the best result with a command of
cmd /c
so in your case
cmd /c C:"\\arimportcmd" -m -d -u "Demo" -p "" -l
c:\BP.log
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Feulner, Liz
Sent: Friday, April 25,
While we're on the subject, you know what burns my but?
A grass fire between 2 1/2 and 3 foot high.
I understand we can all be overworked and stressed. Which in turn leads
us to be short with responses. Some times it's better to back away from
the keyboard and not go with the initial response
Thanks for all the replies. Norm's fix did the trick, but I would assume
that Rick's fix probably would have worked also. I would make a WAG that if
the users forms history were corrupted for this form then it would have a
hard time returning the results list. After all, there was only ONE USER who
Thank you for your input, I figured it was a bug, but wanted to check with
someone other than official channels, I did open a ticket through support,
but we all know how well that usually goes, I found that if I did it without
the mapping, and imported an ARX file instead, it worked fine, so I'm go
Great. Thanks for the ideas.
Scott Parrish
IT Prophets, LLC
(770) 653-5203
www.itprophets.com
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE
Sent: Friday, April 25, 2008 12:37 PM
To: arslist
If you look at the form that the link is trying to open, does it contain a
field 1020 in any of its views, and if so, does the user in question have
permission to that field?
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sco
Good idea Rick. Didn't even think to go there.
Scott Parrish
IT Prophets, LLC
(770) 653-5203
www.itprophets.com
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
Sent: Friday, April 25, 2008 12:32 PM
To: arslist@ARSLIST.ORG
Subjec
I had a site that experienced issue that sounds very familiar just
recently. By your description and the description of the error, it
sounds like it's related to the pick-list that appears when a user
attempts to populate a field by pulling from a support form. In the
situation I encountered, it
Now may be a good time to re-post our guidelines..mfl
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
Sent: Friday, April 25, 2008 12:26 PM
To: arslist@ARSLIST.ORG
Subject: Re: Rant - New posts on ARSList - Rant
** I've been
Scott, my first guess would be that this users' forms history has gotten
corrupted. Have you cleared the user's forms history at the user
preferences level?
Rick
On Fri, Apr 25, 2008 at 9:25 AM, Scott Parrish <[EMAIL PROTECTED]>
wrote:
> I have a single user getting the following error on the M
Well said Kaiser. I've been posting to this list for about 8 years, and
believe me, when I started, I asked some pretty wild and basic questions
that I probably could have found the answer for myself, but didn't even know
where to begin looking! Heck, there are days where I still do! The people
I've been around longer than most here, and I, too, have seen a decline in
netiquette here since I first joined the list 10 years ago. Part of it is
the maturing (or the reverse) of the use of the internet. Part of it is
that more and more of the listers cut their computing teeth on less formal
I
I have a single user getting the following error on the Mid-Tier:
Caught exception :'t.LoadResultsList' is null or not an object
The user is following a link to a specific approval request to approve. A
different user ID on the same machine following the same link does not get
this error message.
I *mostly* agree with this post except for stuff about the sarcasm.
I've noticed the sarcasm towards innocent (and clearly *new* posters)
has increased markedly on this list. This list was always the hallmark
of friendliness, professionalism, and helpfulness--especially towards
newbies. We've be
Message from New ARList Poster Goofus-
Help!! I'm stuck on SOMETHING wrong within my AR system.
I haven't done anything MYSELF to find out what the problem is, nor have I read
ANY freakin manuals... oh ya, by the way I haven't searched the ARSList either
to see if a existing issue exists.
W
If you are going with ITSM, yes, there are documents available to you
through support on which to install when, in what order, etc.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of AR_User
Sent: Friday, April 25, 2008 3:53 AM
T
We monitor Remedy using Cacti and Intermapper softare. Depending on how you
want to monitor the app, if you need the inside's such the amount of users
logged into remedy with what license or how many filters have executed and
so forth you would want to run BMC's snmp agent that came with the AR Sy
I ran into the same thing. I don't have the details at my fingertips,
but I eventually got the mid-tier-installed tomcat instance to host
mid-tier, crystal reports server, and remedy knowledge management all at
once on my development web server (Win2K3 Ent x86). I know I had to
install mid-tier a
We actually had this working with BO XI without the shared file space. We just
had to define the /arreports context root correctly in Tomcat which we did by
coping the arsys.xml file and editing it.
I say "had" because that was on a sandbox development server that we just took
down. We'll be
Thanks. My Tomcat default page is accessible. I'm in the process of
installing the midtier with the ARWebReportViewer in the BOXI server. We'll
see if this will make it easier for me. I appreciate your feedback.
William Rentfrow wrote:
>
> There's a LOT of stuff to do to get this to work.
>
>
Thanks for your feedback Christopher. I'm actually in the process of setting
another instance of the midtier in the BO XI server.
Now, I'm having a conflict with Tomcat. BO XI installed a tomcat under
C:\Program Files\Business Objects\Tomcat55. With the Remedy Midtier, I will
be using Tomcat for
I had stopped and started the email engine to get email flowing again.
But I did not stop the engine prior to adding the new mailboxes.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of John Atherly
Sent: Friday, April 25, 2008 1
I am able to use arimport tool to load the saved .arm file and
successfully import the data into the table. However, when I use
arimportcmd to import the data thru an escalation, nothing happens. I
don't get an error, the log file is empty and no data is imported.
The escalation run process c
Have you stopped and started the email engine?
John Atherly
American Power Conversion
[EMAIL PROTECTED]
401-789-5735 Ext. 2120
1-800-788-2208 Ext. 2120
"Brittain, Mark"
http://www.bmc.com/
Select Support
Select Product Documentation
Select Supported Product A-Z List
Select the Letter R (From All Products (sorted by current name))
There you will find links with support for -
BMC Remedy AR System Server
BMC Remedy Service Desk Application (Incident & Problem
Good Morning and TGIF,
Yesterday I added a second incoming and outgoing mailbox in the AR
System Email Mailbox form. After I saved, email stopped flowing from the
1st Mailbox and did not start flowing from the 2nd. I waited the 30
minutes for the system to update, and the email still did not flow.
In that case all you need to do is add the field to your form. You will
then need to add a series of filters to check on the values of the
fields you are auditing to see if they have changed. By the way suing
this approach the action for the Diary field would be a Set fields not a
Push Fields. You
Classification: UNCLASSIFIED
Caveats: NONE
I would be on the same form probably hidden from "regular" users.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Nall, Roger
Sent: Friday, April 25, 2008 8:52 AM
To: arslist@ARSL
Alicea,
Where would this Diary field reside? On the same form as the fields you
are changing? On another form?
Roger A. Nall
Manager, OSSNMS Remedy
T-Mobile, USA
Desk: 813-348-2556
Cell: 973-652-6723
FAX: 813-348-2565
sf49fanv AIM IM
RogerNall Yahoo IM
-Original Message-
From: Act
So it sounds like you have the server *up*...now you just need to
configure and deploy the ITSM applications, correct?
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of AR_User
Sent: Friday, April 25, 2008 4:53 AM
To: arslist@ARS
We were on Patch 2 of the CMDB. We did not do the full upgrade to patch 4 of
the cmdb ... we updated the CI Viewer to patch 4 and that resolved the issue.
Sean
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of J.T. Shyman
Sent: Thursday, April 24, 2008
Dear List,
I am trying to work thru the Approval Server manual. I joined my main form to
the Detail and Signature forms. Then I went to /bin and ran
“./arjoinfix.”
I got:
Authentication failed (ARERR 623)
Press to exit the program
We have an Application Service Password in the Server Conne
You can just use the Remedy SNMP Agent. I guess you would need to supply the
MIB file that is also included to the monitoring team so they can import it
in their tool.
You can re-run the AR System installer to install the SNMP agent if you have
not done so in the first place. Please refer to the "I
On Fri, Apr 25, 2008 at 8:59 AM, Rajagopal, Ramya <
[EMAIL PROTECTED]> wrote:
> **
>
> Hello all,
>
> We have a requirement for SNMP to monitor BMC AR system.
>
> In this case, do we need to install any SNMP related software (what is that
> supporting software) or using "BMC Remedy SNMP Agent" suf
Hi LJ,
First of all Thank you very much for replying me and providing me important
tips.
I m really needy one and this thing (Updating Server) I m facing this first
time. I worked on ITSM and ARS bt dont have any experience of making up the
server.
So I've Oracle as the DB and Windows Server 200
Hi Sandra,
Try setting the Target Location to 'to-file:'
Then, on the Report Information tab:
Destination -> 'to-file: '
Operation -> 'Run'
The could be hard coded or set to the value of a
field that you build in some way. In my app users specify the file path on
a field on the form driving the
This is a bug. Simple as that. The message is from glib (nice or what?).
No code (programme) should EVER perform a free on freed memory and that is
what glib has detected. Use and older version or go to Windows and run it
on Windows. Make a support ticket with BMC to get it fixed. One would ha
Hello all,
We have a requirement for SNMP to monitor BMC AR system.
In this case, do we need to install any SNMP related software (what is
that supporting software) or using "BMC Remedy SNMP Agent" suffice?
Kindly help.
Thanks & Best Regards,
Ramya
**
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