Re: Finally, in 7,5, ENUM_STYLE_QUERY is in use - perhaps Not! Some Qs ...

2010-02-01 Thread Ben Chernys
Further to this... Developer Studio does seems NOT offer this facility. I need further investigation it would seem. Though I have a suspicion that type=Query may be such that the query is executed once at server start-up time (or form save time) and should be treated as type="Custom". But

Re: Is there something akin to an "eval" function

2010-02-01 Thread Coleman, Gavin
Hi Lyle - just thinking outside the box here. You could always create a new database table (external to AR System). Create a view form of this table. Then on this form, you can store all your records here. That would prevent your $Value$ being converted into "1234" for instance. So this is the w

Need help in tab label size

2010-02-01 Thread Hema .
Hi All,   In the Change form, the tab labels are having leading and trailing spaces. For ex: Tabs Dates and Classification are of equal size. Dates tab is having leading and trailing spaces. Each tab size is the maximum of all the tabs.If I add a new tab, its going to a second row. But in HPD:He

Problem with assigned licences

2010-02-01 Thread Gianluca Nieri
Hi, I'm experiencing this problem On Ars7.1, Incident7.3 I have 3 floating ARS licences + 3 Incident floating licences. I have 2 groups, A and B: GROUP A - Floating Licences 2 (configured into Groups form) GROUP B - Floating Licences 1 (configured into Groups form) So what I aspect is that Ars

Runaway Crystal Report printing

2010-02-01 Thread Martin, Robert
Dear List, We have many Crystal Reports launched by Active Links, which in turn are launched by Remedy Button fields. Several users report that on occasion (about 1 times in 10) they will print an ordinary two-page Crystal Report from the User tool, and the printer keeps printing the same repo

Re: Can't install TOMCAT using installer

2010-02-01 Thread Brian Gillock
I'm not sure this will help your problem specifically or how common this knowledge is, but TomCat was the first product I ran into a problem with the install because the TEMP variable has spaces in it. This problem exist in several BMC products as well, so the first thing I do before starting

Re: Problem with assigned licences

2010-02-01 Thread Misi Mladoniczky
Hi, If you have a total of 3 floating licenses on your system, that would be true. If you have 10 floating licenses in your system, it would leave 7 floating licenses that all groups can share. Note that you need no modifications to "reserve" a floating license. It is enough to search, or a tabl

Re: Runaway Crystal Report printing

2010-02-01 Thread Wilhelm, Chad E
Dwayne, Does the UT have the reporting server information filled out? (Tools, Options, Advanced, and Reports section). Thank You, Chad Wilhelm Purdue University YONG 652 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Martin, Robert Sent: Mond

Re: Runaway Crystal Report printing

2010-02-01 Thread Joe D'Souza
Is that happening from any of the user clients randomly or from one particular client? If from one particular client, you might want to check the printer settings on that client if it is defaulted to multiple print outs.. Joe -Original Message- From: Action Request System discussion li

Sort by count values in flashboard

2010-02-01 Thread Clary, William M.
All; I am on AR server 7.5 patch 2 with Oracle 10g on a Linux machine and I am making some flashboards and using the "Top Group-By Number" property to see the Top 10 values. Everything is working fine except I can not "sort" by the values, so I get a chart with bars that go up then down in r

Re: Sort by count values in flashboard

2010-02-01 Thread Joe D'Souza
Bill, There is no option to the best of my knowledge to achieve that. Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of Clary, William M. Sent: Monday, February 01, 2010 9:39 AM To: arslist@ARSLIST.ORG Subject: S

SLM 7.1 and business time add Question

2010-02-01 Thread Daniel Bloom
I need to define targets based on Calendar working days rather than hours. i.e. 2 days means that end of the second business day following today (a bank's defintion of business days). I don't see where that is (obviously) possible in SLM 7.1, has anyone else had to create this? I al

Re: Sort by count values in flashboard

2010-02-01 Thread Clary, William M.
Joe; Yea that is what I found to, I was hoping someone had found a hidden option to do this. Thanks for your reply. Bill Clary "Joe D'Souza" wrote in message news:... > Bill, > > There is no option to the best of my knowledge to achieve that. > > Joe > -Original Message- > From:

Re: Runaway Crystal Report printing

2010-02-01 Thread Stroud, Natalie K
Dwayne: These users have Vista and/or Windows 7 on their computers, right? It's basically a Crystal incompatibility with certain print drivers under those 2 OSes. We work around that at our site in 2 different ways. The first is that we have created HTML-based reports via ReportLink to replac

Re: Sort by count values in flashboard

2010-02-01 Thread Joe D'Souza
Bill, I have a "DIRTY" idea, and I say dirty capitalized cause it is really that bad :-) depending on how many variables you are comparing.. Since you said something like you are trying to compare top 10 values earlier in this thread, I'm assuming that there must be more than 10 variables that you

Re: Sort by count values in flashboard

2010-02-01 Thread Clary, William M.
Joe; Yes I have done that evil :-) trick on some others that had only a few variables that I could make separate ones for. But this one has up to 120 different variables to choose from so I cannot separate them out. Thanks for the thought. Bill "Joe D'Souza" wrote in message news:... > Bil

Re: Runaway Crystal Report printing

2010-02-01 Thread Munukutla,Ravishankar
Such issues have been observed on Vista. This is a known issue with Crystal and claimed to be resolved in "Crystal Reports XI Release2 SP2". SW00328111: Printing numerous copies while printing crystal reports via Active Link using the Destination as Printer on Vista machines. If you need help i

Sharepoint 2010 integration

2010-02-01 Thread Robert Fults
Has anyone had chance to play with and integrate Remedy with SharePoint Server 2010 beta yet? It is my understanding that fixed a bug that was making the use of Remedy Web Services rather difficult (something to do with SOAP headers being overwritten in the XML). I am still messing with it ov

Re: SLM 7.1 and business time add Question

2010-02-01 Thread Brian Bishop
Hi Dan, I had a request like this many years ago with the SLA module version 5. There is no way to do this, in my opinion, without building bespoke workflow which is what I did. The trouble is it was a long time ago and I am having difficulty remembering what I did. However, I can recall that

Re: Is there something akin to an "eval" function

2010-02-01 Thread Lyle Taylor
Thanks for the suggestion, Gavin (and to the others who have made suggestions as well). However, I was hoping that there would be a really simple way to do it; I need to keep the effort involved in my current changes to a bare minimum. In the end, I think I'll just keep the notification text h

Re: Sort by count values in flashboard

2010-02-01 Thread Joe D'Souza
Bill, I'm not surprised you already exhausted that option as the next one after that is even more dirtier - tinkering with meta data and force a recache everytime the trend changes... The costs would outweigh the benefits.. And if you mess up the meta data in the process, you'll be out of luck wit

Re: SLM 7.1 and business time add Question

2010-02-01 Thread Daniel Bloom
Hi Brian, Afraid that might be the answer, I would prefer if someone would prove me wrong and tell me SLM can do it. I have the bespoke workflow already because I had to create the SLM values for before SLM was active. Not quite the same way you did. I use business time add and that gives me 8

Re: Is there something akin to an "eval" function

2010-02-01 Thread Roys, Eric D
Lyle, If you want to keep it inside Remedy... here's a rudimentary example of using dynamic workflow to accomplish similar... you could expand upon this concept to achieve what you are trying (still not as easy as EVAL but doesn't require you to wait for BMC to build it into ARS). http://comm

BSM Dashboard 7.6 on Windows 2008 64 bits

2010-02-01 Thread Wangsameteegoon, Thitiwat CTR JCS DOM
Has anyone try to install Dashboard 7.6 on Windows 2008 64 bits? Windows 2008 is not listed in the Dashboard compatibility matrix. Thanks ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rm

Tool to validate our web service?

2010-02-01 Thread Charlie Wilson
We are publishing some web services from our non-ARS system that we wish to allow ARS systems to consume. Aside from building a test application in ARS, does anyone know of a tool that will help us validate our XML schemas for ARS 6.3 and/or 7.5? Hosted/provided by BMC or other? Thanks for your

Re: Tool to validate our web service?

2010-02-01 Thread Covert, Jack
soapUI (free) Jack Covert Corporate IT Remedy Support Team Remedy Support Team Home Page http://collaborate.mckesson.com/sites/esm/remedy Remedy Q&A Sessions on Thursdays @ 10:30 AM PT Details on Remedy Support Team Home Page -Original Message- From: Action Request System discussion li

Re: Is there something akin to an "eval" function

2010-02-01 Thread Lyle Taylor
Thanks, Eric. I'll take a look at that. Lyle From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Roys, Eric D Sent: Monday, February 01, 2010 12:01 PM To: arslist@ARSLIST.ORG Subject: Re: Is there something akin to an "eval" function ** Lyle, If you

Re: Tool to validate our web service?

2010-02-01 Thread gene...@remedy-sso.com
Charlie, But this tool don't give you guarantee that ars will consume your web-service, because ARS implementing only 80% of SOAP standard. So If you want to have guarantee, You should make some simple test form in ars with one filter to consume your webservice. Cheers Konrad Single Sign On f

Re: Tool to validate our web service?

2010-02-01 Thread Joe D'Souza
Charlie, Soap Sonar is what I once used and its for free for a limited time use if its still available.. Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of Charlie Wilson Sent: Monday, February 01, 2010 3:58 PM To:

JOB: Sr. Remedy Consultant - DOD Secret Clearance - 4 month contract Colorado

2010-02-01 Thread Davin Lindner-Green
Hello ARSListers, Rapid Technologies, a Premier BMC Partner, is seeking a Senior Remedy Consultant with a DOD Secret Clearance for a 4 month contract position in Colorado. Qualified candidates should have a strong Remedy development background, as well as experience mentoring/training customers