Re: Escalation does not push vendor form data to regular form

2010-11-02 Thread Mahesh
As Joe suggested below, you should be able to create a "Display Only" field directly on the LDAP Vendor Form. Thanks Mahesh On Tue, Nov 2, 2010 at 10:41 PM, Mahendra Mahalkar < mahendra.mahal...@gmail.com> wrote: > ** > This will require a db-link sort of the thing which I will have to create >

Re: Escalation does not push vendor form data to regular form

2010-11-02 Thread Mahendra Mahalkar
This will require a db-link sort of the thing which I will have to create to pull the data from the ldap external data source to arsystem db server in another tablespace other than arsystem and then I can go for the view form to make it available for transaction. Again database to database transact

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Re: [AKO Warning - Message fails DKIM verification] you there

2010-11-02 Thread Luttmann, Michael W CTR USA NETCOM/9TH SC A 7TH SC
Wow, I should get me some of this! (Just kidding. I did NOT go to the link.) :^) Mike Luttmann Fort Carson NEC -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Troy Sasso Sent: Tuesday, November 02, 2010 1:05 AM To: ars

Re: Escalation does not push vendor form data to regular form (UNCLASSIFIED)

2010-11-02 Thread Jason Miller
We have some LDAP vendor forms on our 7.5 server where the date/time fields show relevant data and we are able to query on them. Jason On Tue, Nov 2, 2010 at 12:07 PM, Michaud, Christopher W Mr CTR US USA MEDCOM USAMITC wrote: > Classification: UNCLASSIFIED > Caveats: NONE > > Mahendra, > > Yo

Re: Escalation does not push vendor form data to regular form

2010-11-02 Thread John Atherly
I running 7.5 and current working on just about the samething where my vendor form is populated by employee data and I have an escalation that does a set field to modify the vendor form that kicks off the filter to move it to a workbook form to then allow the other filters run modification of t

Re: Escalation does not push vendor form data to regular form

2010-11-02 Thread Joe Martin D'Souza
Why do you want to create an LDAP attribute to add a new field? Doesn’t a view form build from the LDAP plugin allow you to create a display only field for ARS transactional purposes? Joe From: Mahendra Mahalkar Sent: Tuesday, November 02, 2010 2:16 PM Newsgroups: public.remedy.arsystem.gener

Re: SRM 2.1 upgrade to SRM 7.6 trouble/issue/fail

2010-11-02 Thread remedy lee
Thanks Larry! That did the trick. the 7.6 patch 1 SRM install went through with warnings. But it did install. Now I have the fun of finding out what broke and how to fix it from my SRM 2.1 setup. Fun fun... Thanks again! On Nov 1, 4:47 pm, Larry Barnes wrote: > I was having similar errors wh

Re: Escalation does not push vendor form data to regular form (UNCLASSIFIED)

2010-11-02 Thread Michaud, Christopher W Mr CTR US USA MEDCOM USAMITC
Classification: UNCLASSIFIED Caveats: NONE Mahendra, You could use a SQL view for the LDAP connection and then use AIE to import. This also solves the known issue with not being able to use date fields when querying your vendor form. Christopher Michaud -Original Message- From: Act

Change Mgmt documentation

2010-11-02 Thread Martinez, Marcelo A
I'm going through the BMC site looking for change management documentation but I cannot find anything related to "best practices" on how it is intended to use certain fields in the application. Specifically "Change Type". i.e.: Change, Asset Configuration, Asset Management, Asset Maintenance an

Re: Change Web Alias

2010-11-02 Thread Shellman, David
David, Dug into my older 7.01 documentation. In the Forms and Application Objects document there is following about Web Alias: This field is not supported in version 6.3 and later versions of the mid tier. The field was used in earlier versions for administrators who wanted to create and deploy

Re: Change Web Alias

2010-11-02 Thread Shellman, David
Sorry I was wrong that's not where to edit the Web Alias. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Shellman, David Sent: Tuesday, November 02, 2010 2:23 PM To: arslist@ARSLIST.ORG Subject: Re: Change Web Alias

Re: Change Web Alias

2010-11-02 Thread Shellman, David
David, If I remember correctly, the Web Alias is/was in the View properties of the form. Go to Manage Views and then Properties. Look under Aliases and Labels. At least that's how to get there using the Admin tool. Dave From: Action Request System discussion

Re: Escalation does not push vendor form data to regular form

2010-11-02 Thread Mahendra Mahalkar
Set field action is like a "modify" action on vendor which is not allowed as vendor point to Ldap where user doesn't have access to create or modify. *Regards,* *Mahendra Mahalkar* On Tue, Nov 2, 2010 at 4:16 PM, John Atherly wrote: > > Set the Escalation to do a set filed on the vendor for

Re: Change Web Alias

2010-11-02 Thread Boylan, David
Thanks. This is a very old form back when we did have to use web alias. I'll try modding the def file and re-import it. I was wondering if this could be changed using either Dev Studio or a 7.0 Admin tool. Doesn't seem to be there. Dave

Re: Change Web Alias

2010-11-02 Thread Jason Miller
No but it can still cause problems in some cases. We have a lot of older forms that were imported into a fresh 7.5 server. Since the the forms never went through an actual upgrade the alias' and old unsupported web views were never removed. Jason On Tue, Nov 2, 2010 at 10:10 AM, Joe Martin D'So

Re: Change Web Alias

2010-11-02 Thread Joe Martin D'Souza
Is that really used by the new mid-tier anymore? Joe From: Andrew Fremont Sent: Tuesday, November 02, 2010 12:59 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: Change Web Alias ** You could change the web alias from the def file. I did that by first export

Re: Change Web Alias

2010-11-02 Thread Andrew Fremont
You could change the web alias from the def file. I did that by first export the form, change the web alias, then re-import the form back. AF On Tue, Nov 2, 2010 at 8:22 AM, Joe Martin D'Souza wrote: > ** > Web Alias are a thing of the past. As you have pointed out, forms needed > a web alias i

Re: SRM 2.1 upgrade to SRM 7.6 trouble/issue/fail

2010-11-02 Thread Joe Martin D'Souza
The form does not exist on server are the errors that might be something to watch for. Violation or unique indexes errors are normal. It just means the installer is trying to insert a row of data that already exists either from a previous install or an install of another product that needs the s

Re: Escalation does not push vendor form data to regular form

2010-11-02 Thread Joe Martin D'Souza
Mahendra, You are right.. AIE is not an option. I wasn’t thinking correctly. John’s suggestion seems pretty good. There should be no reason why that should not work. Joe From: John Atherly Sent: Tuesday, November 02, 2010 8:16 AM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST

Re: Change Web Alias

2010-11-02 Thread Joe Martin D'Souza
Web Alias are a thing of the past. As you have pointed out, forms needed a web alias in the past. If I recollect right, that feature has been dropped since ARS & MT 6.3. Joe From: Boylan, David Sent: Tuesday, November 02, 2010 10:08 AM Newsgroups: public.remedy.arsystem.general To: arslist@ARS

Change Web Alias

2010-11-02 Thread Boylan, David
I have a form that I need to change the Web Alias to avoid a conflict. This is an old form that needed a web alias at the time. I'm now running 7.5 and can't see where to mod this? The online Help doesn't help. Dave ___ U

Re: Can't open attachment field in display-only form SOLVED

2010-11-02 Thread Martin, Dwayne - martinrd
Thanks, Joe and John. The PERFORM -ACTION-OPEN-ATTACHMENT works. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Joe Martin D'Souza Sent: Monday, November 01, 2010 6:04 PM To: arslist@ARSLIST.ORG Subject: Re: Can't open attachment field in display-on

Re: Escalation does not push vendor form data to regular form

2010-11-02 Thread John Atherly
Set the Escalation to do a set filed on the vendor form.Create a filter to do the push field action on modify _ John Atherly | APC by Schneider Electric | Information, Process & Organization (IPO) |