In SRM - Possibility to manage the display of service subcategories.

2011-05-27 Thread Kailashnath A J
Dear Folks, I would like know the possibilities of organizing the Service Subcategories view of the SRS:ServiceRequestConsole. Below is the service subcategories (as per OOTB) in a three column view, and here I would like to know the possibility to change the categorization of thi

Re: Form View Issue

2011-05-27 Thread uday kiran
Hi Scott, It was set to "Fill" I changed it to "XY". but still its same Thanks On Fri, May 27, 2011 at 8:09 PM, Scott Parrish wrote: > For the View in question, is the Layout Property set to "Fill" or "XY"? If it > is set to "Fill" try changing it to "XY". > > Scott Parrish > IT Prophets > >

Re: BMC:Analytics Training?

2011-05-27 Thread JD Hood
It is rather frustrating to pay the prices they ask for a three-hour, WBT power-point presentation that basically skims the docs. I'd rather have an instructor-led course, presuming the instructor is actually knowledgeable. Someone with a brain to pick between sessions. JDH On Fri, May 27, 2011

remedy itsm integration with hp Operations Manager (OMI)

2011-05-27 Thread patchsk
Trying to get feedback from anyone who has done integration between remedy and HP Operations Manager product and how did it go? what is the integration mechanism used ? We are talking to HP on this and they are suggesting to buy a partner product called "AppLink" and we are thinking if we can do th

Re: JOB POSTING - BMC Remedy ITSM Tools Specialist - FTE - Plano, TX

2011-05-27 Thread Joe Qian
Hi Nathan, Are you just considering local candidates for this position or people outside your area as well? Thanks. Best Regards, Joe Qian On Wed, 25 May 2011 23:46:55 -0500, Nathan Aker wrote: >JOB POSTING - FTE Position in Plano,TX > >**Please no 3rd party vendor solicitations** > >Titl

Re: Business Object Infoview session timeout

2011-05-27 Thread Nathan Aker
We had the same issues with BOXI. Resolved it with the following. Read the below config changes and reference the two links below. This resolved our timeout issues which were heavily impacting our report development resources. Nate. Navigate to the deployed application where the web.xml fi

Re: Business Object Infoview session timeout

2011-05-27 Thread patrick zandi
not that I have an immediate answer... wodering Enviorment: boxi 3 SP2? Versions... Windows 2003/2008 just wondering... On Fri, May 27, 2011 at 11:02 AM, Mr. Tee wrote: > Hi, > > We have a problem with the Business Object Infoview were the session > time out after approx. 30 minutes. > > This

Re: filter consuming an external webservice is not sending namespace

2011-05-27 Thread patchsk
Sorry forgot to mention about the environment. We are on ars7.6.03 On May 27, 10:03 am, patchsk wrote: > Anyone seen this issue where a remedy filter consuming a webservice is > not sending the namespaces in the xml sent to external system. > It is sending like  summary instead of > abstractdesc.

filter consuming an external webservice is not sending namespace

2011-05-27 Thread patchsk
Anyone seen this issue where a remedy filter consuming a webservice is not sending the namespaces in the xml sent to external system. It is sending like summary instead of abstractdesc. I tried with soapUI and it is sending correctly with the namespace included. Any ideas on alternatives? Writing

Business Object Infoview session timeout

2011-05-27 Thread Mr. Tee
Hi, We have a problem with the Business Object Infoview were the session time out after approx. 30 minutes. This happens both when we are working actively - and when we are idle/inactive. Can anyone help with a setting so that this only happens when we are inactive - so we are not disconnected w

Re: DSO Delete

2011-05-27 Thread patchsk
Distribute delete may not work in this scenario. However you can make a dso update on the master record with a particular field set to a flag, say: fld1= deletefromsecond. You can write a filter on the second server like: RunIF:$USER$ = "DSO" AND 'fld1' = "deletefromsecondserver" Action: Applicati

Re: BMC:Analytics Training?

2011-05-27 Thread Tommy Morris
I knew the "partners" wouldn't fail where BMC has had to given up. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Matt Reinfeldt Sent: Friday, May 27, 2011 8:40 AM To: arslist@ARSLIST.ORG Subject: Re: BMC:Analytics Training? ** Tommy, If

Re: BMC:Analytics Training?

2011-05-27 Thread Matt Reinfeldt
Tommy, If you check Column's website, you'll see that we (yes, that's where I've been working the last couple-three years!) do, indeed, still offer BMC and other training. http://www.columnit.com/column-services/column-training/education.html :-) Enjoy, Matt R. From: Actio

Re: Form View Issue

2011-05-27 Thread Scott Parrish
For the View in question, is the Layout Property set to "Fill" or "XY"? If it is set to "Fill" try changing it to "XY". Scott Parrish IT Prophets -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of uday kiran Sent: Friday, Ma

Re: Form View Issue

2011-05-27 Thread uday kiran
Yes i Cleared The Cache but still the issue is same. Thanks On Fri, May 27, 2011 at 7:54 PM, Martinez, Marcelo A wrote: > Clear the cache in mid tier > > > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of uday kiran

DSO Delete

2011-05-27 Thread Frank Caruso
ARS 6.3 Solaris/Oracle We are passing records between ARS servers. The records are transferred using Independent Copy. The records only go one way. The receiving server stores the sending servers EntryID (field ID 1) in a separate field which the master server uses during updates. The master serve

Re: ARERR 303 in Filter (Advanced) "Set Fields" action

2011-05-27 Thread LJ LongWing
Certainly a defect that you should open with BMC -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Mikhail Kovrizhnykh Sent: Thursday, May 26, 2011 11:54 PM To: arslist@ARSLIST.ORG Subject: Re: ARERR 303 in Filter (Advance

Re: Form View Issue

2011-05-27 Thread Martinez, Marcelo A
Clear the cache in mid tier -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of uday kiran Sent: Friday, May 27, 2011 9:23 AM To: arslist@ARSLIST.ORG Subject: Re: Form View Issue Yes Shane Exactly thanks On Fri, May 27, 2

Re: Form View Issue

2011-05-27 Thread uday kiran
Yes Shane Exactly thanks On Fri, May 27, 2011 at 7:51 PM, Shane Buchholz wrote: > Just to clarify... > > You are going to Layout and selecting Show Actual View Size and then > modifying the size by using the modifiable black lines at the edges of your > form? > > Thanks, > > Shane Buchholz >

Re: Form View Issue

2011-05-27 Thread Shane Buchholz
Just to clarify... You are going to Layout and selecting Show Actual View Size and then modifying the size by using the modifiable black lines at the edges of your form? Thanks, Shane Buchholz Systems Analyst II - Remedy I.S. Business Operations Samaritan Health Services -Original Message-

Re: Form View Issue

2011-05-27 Thread uday kiran
Hi Thank you I did the same but still i am getting spaces. Thanks On Fri, May 27, 2011 at 7:43 PM, Andrew C Goodall wrote: > Check the "Actual Size" of the view in Dev studio - adjust actual size > as needed - look for black line and black corner box that you can drag > in with cursor to adjust

Re: Form View Issue

2011-05-27 Thread Andrew C Goodall
Check the "Actual Size" of the view in Dev studio - adjust actual size as needed - look for black line and black corner box that you can drag in with cursor to adjust actual size. Regards, Andrew Goodall Software Engineer 2 | Development Services | jcpenney . www.jcp.com | -Original Mess

Form View Issue

2011-05-27 Thread uday kiran
Hi , In 7.6 we created a Form and a View for it , we customized the view , but when we open the view in Midtier , It showing some extra space at the bottom What can be the issue .. Thanks, Anil ___ UNSUBSCRIBE or access

Re: BMC:Analytics Training?

2011-05-27 Thread Jason Miller
I think Column has a facility in NY were they do training. We recently went through Column for training but basically they resold us BMC education and we ended up at BMC's office in San Jose (I prefer training by BMC anyway). A few years ago we arrange a local training course in San Diego through

Re: BMC:Analytics Training?

2011-05-27 Thread Pierson, Shawn
I've also noticed that they have shifted a LOT of the few classes they offer to their online classes, which I am not a huge fan of. For BMC Analytics, you're probably better off just learning how Business Objects works and getting some report writing classes in BOXI. I work closely with the re

Re: BMC:Analytics Training?

2011-05-27 Thread Tommy Morris
BMC used to offer a lot more class options than they do now. I haven't noticed if any of the partners (Rapid Technologies, Column, etc..) are still allowed to offer training. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Drew Shuller Sent: Frida

Re: BMC:Analytics Training?

2011-05-27 Thread Drew Shuller
Patrick, thanks for the link! JD, it is strange. I'm fairly certain that BMC has gutted their training department. There are plenty of classes in the catalog, but they're not offerring much. Maybe it's always been that way, I don't know. Anyone, please correct me if I'm wrong. Drew JTF-Bravo __

Free graphical Midtier/AR System/Dashboards memory/CPU profiling tool

2011-05-27 Thread John Baker
Dear Listers, Earlier this year, we provided a video on monitoring Midtier and AR System using jconsole. The jconsole tool uses JMX and is primarily for monitoring your Midtier, AR System Java plugin server, Dashboards, etc. We've produced a new video that demonstrates how to profile memory usag