Reg. AI support for Server Groups

2013-03-14 Thread NeoPhoenix
Hi, As we all know that AIE is being replaced by a more powerful tool called AI. What is the dependency of AI over server grouping? What I mean to say is does Server grouping affects the behaviour of AI? Regards, Neo

AI and Server Grouping

2013-03-14 Thread Neo Phoenix
Hi, Does anyone know How AI is affected by Server grouping? Regards, Neo ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: AI and Server Grouping

2013-03-14 Thread Rishi R
Hi Neo, The AI wasn’t supported on server group till 7.6.04. It’s now supported on server group with 8.x I believe. Cheers Rishi On Thu, Mar 14, 2013 at 8:36 AM, Neo Phoenix adarsh.hedon...@gmail.comwrote: Hi, Does anyone know How AI is affected by Server grouping? Regards, Neo

Re: AI and Server Grouping

2013-03-14 Thread Carl Wilson
Hi, AI can be controlled through the Server Group Ranking form as any other Admin operation can be. Only one server is active at a time. Kind Regards, Carl Wilson http://www.missingpiecessoftware.com/ -Original Message- From: Action Request System discussion list(ARSList)

Re: AI and Server Grouping

2013-03-14 Thread Raman Arora
Yes, AI is supported in Server group environment in 8.x onwards. -Raman On Thu, Mar 14, 2013 at 6:03 PM, Carl Wilson carlbwil...@gmail.com wrote: Hi, AI can be controlled through the Server Group Ranking form as any other Admin operation can be. Only one server is active at a time. Kind

cmdb asset status change computer systems

2013-03-14 Thread patrick zandi
managers being managers: can we change the status of the CI classes in the cmdb. Has anyone does this? any gotcha's? just asking.. if you have and the issues you found. Thanks. Classes currently are ordered, received, being assembled, deployed, in repair, down, end of life, transferred, delete,

Re: cmdb asset status change computer systems

2013-03-14 Thread Rick Cook
Sure, you can! You can also tug on Superman's cape and pee into the wind. All are very bad ideas, however. You CAN change the verbiage in the values without much issue, but the values themselves are set up with linear, not custom DB IDs. I suppose if you wanted to live on the edge, you change

Re: cmdb asset status change computer systems

2013-03-14 Thread patrick zandi
Well : I know the managers answer :: because I can I love your answer by the way ! LOL.. On Thu, Mar 14, 2013 at 11:15 AM, Rick Cook remedyr...@gmail.com wrote: ** Sure, you can! You can also tug on Superman's cape and pee into the wind. All are very bad ideas, however. You CAN change

Re: cmdb asset status change computer systems

2013-03-14 Thread Tauf Chowdhury
A couple of the values are used by workflow such as Ordered, Received, Deployed, In Inventory, and Delete. The others may but I am not sure. Ordered and Received are used by both Purchasing and Receiving console. If you change the values, it may screw up a bunch of these systems. I am 99% sure

Re: cmdb asset status change computer systems

2013-03-14 Thread Thad Esser
I was just reading some of the online documentation for CMDB 8.x yesterday, and there have been some structural changes to the CMDB, where they have moved many of the asset attributes from being tracked on the CMDB forms over to being tracked in an AST:Attributes form. One of those attributes was

Re: SSO / AREA LDAP question

2013-03-14 Thread Yogesh Ketkar
Hello David, As it was explained to me and through reading the SSO integration white paper capturing the user ID should be all that is needed to get the user logged in at that point. I think there is some confusion here. For SSO to work in general with Midtier, there has to be some work done

Re: cmdb asset status change computer systems

2013-03-14 Thread Yogesh Ketkar
Even AssetID has vanished from BMC_CORE_BMC_BASEELEMENT in 8.x. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Thad Esser Sent: Thursday, March 14, 2013 9:04 PM To: arslist@ARSLIST.ORG Subject: Re: cmdb asset status change computer systems **

Re: SSO / AREA LDAP question

2013-03-14 Thread Lotz, David
Yes, we have the plugin and we can get sso to function. The issue is that we get random lockouts for the users when they are coming in through the mid-tier. It doesn't happen to everyone at the same time. There have been times where it does not affect a given user for several days. Then they

OT: World Kidney Day, drink some water to help clean out your kidneys

2013-03-14 Thread Richter, Howard (CEI - Atlanta)
Just a note to all: As one who received a new Kidney about a year ago, this is a day to think about your kidney health. Remember that as of 2011, one in 10 American adults, more than 20 million, have some level of kidney disease. Out of that only about 4 million know about it. Also the average

Re: Dev Studio Error getting list of Active Link objects

2013-03-14 Thread Rick Westbrock
I do have to say however that when I could not get an ARX file to import using the 7.6.04 SP2 Data Import tool I was advised by BMC Support to use the 8.0 Data Import tool instead and it resolved the problem. We never did figure out why an ARX exported from a server at the same code level threw

Re: cmdb asset status change computer systems

2013-03-14 Thread Brock, Anne
Documentation on fields that were moved in 8.0: https://docs.bmc.com/docs/display/public/itsm80/Updates+to+CI+lifecycle+data+attributes From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Yogesh Ketkar Sent: Thursday, March 14, 2013 10:18 AM To:

Re: [EXTERNAL] OT: World Kidney Day, drink some water to help clean out your kidneys

2013-03-14 Thread Stroud, Natalie K
And not only does drinking water help clean out your kidneys, but it gives your kidneys the fluids they need to cleanse your system so your liver doesn't have to. When your liver doesn't have to do the work of your kidneys, it can devote more energy to (among other things) burning FAT! Given

Re: SSO / AREA LDAP question

2013-03-14 Thread Roney Samuel Varghese.
The Bmc OOTB SSO Plugin is very easy to break since it only depends on http header authentication. It has nothing to do with LDAP or AD. the scenario changes if you use the basic SSO with site minder or an external authentication plugin with a hub. The best way you can start troubleshooting

Re: CMDB RE Identification Rules

2013-03-14 Thread Roney Samuel Varghese.
Nope no need for any additional workflows you can use the identification rules to weed out duplicates. Regards, Roney Samuel Varghese. Sent from my iPhone On Mar 14, 2013, at 3:16 PM, Kathy Morris kathymorris...@aol.com wrote: ** Hello everyone, We are running RE jobs and getting

Re: CMDB RE Identification Rules

2013-03-14 Thread Kathy Morris
I am not sure what else I can modify the identification rules to. I am using the out of box rules and it is not working. Which criteria should I add to the rules? Thanks From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Roney Samuel Varghese.

Re: Reg. AI support for Server Groups

2013-03-14 Thread Roney Samuel Varghese.
I am not sure who you are NEO but it shouldn't matter for basic transformations since Atrium Integrator uses the same Remedy API as the client or AO or another integration point. Regards, Roney Samuel Varghese. Sent from my iPhone On Mar 14, 2013, at 3:27 AM, NeoPhoenix

OT: Email distribution services

2013-03-14 Thread Joe Castleman
Howdy, I flagged this as off-topic since it really isn't a Remedy question per se, though it does involve a Remedy system. We need to send different kinds of notifications from ARS to various distribution lists. We would rather not build up these lists within ARS (mainly because many of the

Re: OT: Email distribution services

2013-03-14 Thread David Ferguson
Take a look at mailgun.net and their concept of mailing lists. It's an enterprise quality service, affordable, and easy to setup/use. thanks, David On Thu, Mar 14, 2013 at 5:23 PM, Joe Castleman joe.castle...@gmail.comwrote: ** Howdy, I flagged this as off-topic since it really isn't a

Re: CMDB RE Identification Rules

2013-03-14 Thread Peter Romain
Which classes of CI’s are failing? If the recon identification is finding duplicates can you see any data for these duplicates that distinguish them? If so, use that data in the rules. IMHO the otb identification rules are not so good so you might consider using your own based on the

Re: Email distribution services

2013-03-14 Thread Cecil, Ken
We set up distribution lists on our corporate email system then just set Remedy to email the notification to the smtp address of the distribution list. Example: dl-sap-ugrent-issue-not...@company.commailto:dl-sap-ugrent-issue-not...@company.com The members of the dl for our notifications are

Re: CMDB RE Identification Rules

2013-03-14 Thread Tauf Chowdhury
To Peter's point, first make sure you are not getting duplicates from ADDM by checking within the ADDM data set. Sometimes, something like network adapter change can cause ADDM to think a machine is new and creates a new record for it but to you, it looks like a dupe. Sent from my iPhone On Mar

Re: OT: Email distribution services

2013-03-14 Thread Steve Kallestad
I've been down that rabbit hole and the potential problems are an enormous headache. The problem with using a commercial service to handle your mailing list is that you're very dependent on not only their infrastructure, but their reputation as well. All it takes is one of their *other*