On Sep 14, 2013 7:16 AM, "Daniel" wrote:
>
> **
>
> Hi everyone, finally managed to negotiate the small room block for a week.
>
>
>
> Now they said it was only the new rooms (double doubles, look up Tim
Horton’s to figure out what that means to me) at $250.00\night plus tax
(still a bargain relat
We are currently using
ARServer 7.6.04
DB 2008 sql server
How can I restrict or prevent to use a browser refresh on IE or Chrome it
will be presented next to URL bar.
--
View this message in context:
http://ars-action-request-system.1.n7.nabble.com/how-can-I-disable-a-browser-refreshing-a-for
Hi everyone, finally managed to negotiate the small room block for a week.
Now they said it was only the new rooms (double doubles, look up Tim
Horton's to figure out what that means to me) at $250.00\night plus tax
(still a bargain relative to the 359.00+ of current rate), but I did a test
and
Sometimes I wish there was an equivalent of the SET-RO-COLOR for disabled
fields as on forms with white background its harder to distinguish between
Disabled Fields and Read/Write Fields.
Has anyone implemented any sort of clever workaround for this in the past?
The best I have come with is put
lol
_
Kind Regards,
Carl Wilson
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Patrick Zandi
Sent: 13 September 2013 23:55
To: arslist@ARSLIST.ORG
Subject: Re: BMC Remedy Health Advisor
**
Maybe there is a health comm
Maybe there is a health committee advisor
Sent from my iPhone
On Sep 13, 2013, at 18:36, Carl Wilson wrote:
> **
> Hi Christopher,
> Yes, installed this when it first came out (as I believe it was bases on
> another partner tool - just re-vamped so was expecting good things as I had
> seen
Hi,
Something to note with Packing Lists as pointed out by Vincent Reidweg:
https://communities.bmc.com/docs/DOC-25292
Cheers
_
Kind Regards,
Carl Wilson
http://www.missingpiecessoftware.com/
From: Action Request System discussion list(ARSList)
[mailto:arslist@A
Hi Christopher,
Yes, installed this when it first came out (as I believe it was bases on
another partner tool - just re-vamped so was expecting good things as I had
seen the original version - "E-Support" [TSMI] although never officially
confirmed).
It is cumbersome to get up and running, and I
Hello All
We just ran the installer for the BMC Remedy Health Advisor and were wondering
if anyone else has installed this utility? When we installed it we got no
errors, however, when we look on the server we don't see the Health Advisor, or
any of its forms or workflow installed. Anyone care
Tauf,
The role of the Remedy Developer will be different. We have seen that over the
last 15+ years. Gone are the 4.x and below years of complete custom
applications everywhere. I'm not complaining about that. We have morphed into
process architects, ITSM administrators/architects, and what
Upgrading ARS is pretty straight forward compared to the ITSM Suite. You do
have the ability to "flatten/convert" objects to base mode. In 8.1 you can
also convert unmodified to custom. I posted about this awhile back. There are
some risks with this when patching. If you create a custom for
Hi,
My first discovery of servers shows two product categorizations:
Hardware>Processing Unit>Server, and Hardware>Server>Other. In setting
up my normalization rules, is there a benefit to going with one or the
other?
Thanks,
Rick
__
I would agree if there was an upgrade path from Help Desk 5.6 to ITSM 8.x.
There isn't and while it is probably possible I think the time and effort
to upgrade a version that old would be greater than building a new ITSM
environment, customizing as required and migrating data (or even better
start
LJ, Jason, Brian,
Understand you are recommending to convert my objects in Custom or Overlays.
But here's the challenge I have - may be my limited knowledge - pl excuse
me for that.
Read some posts where folks mentioned that they initiated the conversion
using BPCU but in some cases it didn't det
I agree. I think what is a bit extra confusing in Raj's situation is they
have a mix of Help Desk 5.6 and other custom development. While HD 5.6 is
technically BMC code at this point Raj's company pretty much owns it (maybe
not legally but in practice) and might as well consider it custom.
So wh
I will be out of the office starting 09/13/2013 and will not return until
09/23/2013.
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"
One 'problem' with it would be if they at some point in the future decide
to install a newer version of ITSM...they would then have custom objects
with the same names as 'base' objectsbut I don't know enough to know if
this is a scenario that needs to be worried about or not.
I have seen many
This caught me off guard a few weeks ago toos so you are not alone.
On Fri, Sep 13, 2013 at 8:28 AM, Campbell, Paul (Paul) wrote:
> **
>
> OK, it seems I haven’t had enough caffeine this morning, that was it, DUH!
>
>
> ** **
>
> *From:* Action Request System discussion list(ARSList) [mail
Hi There,
I thought to give my opinion on many issues raised in this discussion.
I am Canadian and worked for that last 20 years with Government of BC. They
had Remedy 4.x platform, and put me to develop some apps. That was back in
1998, and never been to courses or anything. I managed to le
Brian,
I agree with most of what you said there except for the paragraph on
On Demand solution. I don't see how that effects whether you need a
remedy developer or not. It's a managed solution that saves you
infrastructure costs such as maintaining the hardware and paying for a
DBA etc...
It doesn'
Doug put it best a few weeks back. Leave base development mode for BMC and
everything else in best practice mode. Why the need to jump between modes? 9.9
out of 10 times best practice mode will meet all your needs. The other .1 is
because BMC wants to make changes to their code in base mode.
I have been doing Remedy for 15 years and have experience upgrading 7.6.3
and 7.6.4 to 8.1. I can also act as the Project Manager, the DBA, business
Analyst, and handle documentation and training. I have made Atrium CMDB and
integrations with it my specialty, and is even a rarer skill it in the
Rem
I think you all are giving too much credit to ServiceNow, who have great
marketing and a good product, but I don't think they're anywhere near causing
all the doom and gloom some of you seem to think. There has always been
competition, as well as highs and lows in this market. It's true that R
OK, it seems I haven't had enough caffeine this morning, that was it, DUH!
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, Lj
Sent: Friday, September 13, 2013 11:24 AM
To: arslist@ARSLIST.ORG
Subject: Re: Dev Studio 8.1 packing list edit/op
So, on Dev Studio versions prior to 8.1, I could right-click on a packing and
either select "Edit" to open a packing list in edit mode to add/remove items,
or I could "Open" a packing list to see the contents, much like a working list,
etc. Now with 8.1, the "Open" action brings the packing lis
are you trying to open it from the packing list off of the root of the
tree, or out of the all objects packing list?if I open a packing list
(dbl click) from the root item, it opens like I think you are looking for.
On Fri, Sep 13, 2013 at 9:17 AM, Campbell, Paul (Paul) wrote:
> **
>
> So,
Dan,
Yes, please if you can. I only found out Monday that I could attend.
Thank you,
Sandra Hennigan
Remedy Developer
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of arslist
Sent: Friday, September 13, 2013 10:08 AM
To: arslist@ARSLIST.ORG
Subject
Lest we forget, Remedy began as a way to develop applications without
having to pay for expensive DBA talent. The cycle appears to be nearing
its completion as managed solutions like ServiceNow leverage the delivery
of applications without having to pay for expensive Remedy talent.
We have become
Maybe it's because (random numbers on the way) BMC wants half a million
dollars to setup an install with a 20% annual support contract, and
'qualified developers' want $200/hr to develop in it.
Those numbers are quasi made up...but not entirely. Don't get me wrong...I
love Remedy, I have made my
David,
Those are typically low bid jobs and sourced by recruitment companies. $50/yr
all inclusive sounds like 1099 work. Travel and salary should always be
separate. As an employee at a junior to mid-level, $50/hr plus benefits is not
that bad.
What I have seen in the government contractin
I am just very frustrated with receiving emails that want an ITSM Remedy
ITIL V3 for $50.00 all inclusive. That is just completely ridiculous. Maybe
I am just too old school. I know a company in Chicago that does nothing
except convert Remedy customers to Service Now. They have 190 employees and
th
Thanks Dan for making things easy (compelling *and cheap*) for all of us.
I believe everybody around me is all set, but I'll ask around.
You all have a great week-end,
Matt
Friday OT: "Do you know how to call a clever man in France? A tourist!"
On Fri, Sep 13, 2013 at 4:07 PM, arslist wrote:
Hello Listers,
Well, if any of you procrastinated about getting your hotel rooms at the
Fairmont you will have discovered they are gone. The hotel closed the room
block on schedule and would not give us an extension.
If you can't go because the room rate is way too high now and you are
will
Interesting conversation. I think the salary is pretty good given the area and
the fact they are looking for an Admin. This could be a great opportunity for
someone who has only been doing Remedy for a couple years.
I've interviewed and hired a number of Remedy Admin and Developers over the
y
Hello List,
We have a question about the Foreign Objects functionality of ARSmarts,
and we would like your input.
_What is the Foreign Objects functionality?
_ In the ARSmarts Show Objects window (where you browse through Forms,
Filters, ...), select a Form. Then you can browse through the
Hi,
You need to take a sample of the generated inputevent (or use the provided
samples by BMC in documentation) - it will be present in the Grid/Process
log.
It will be XML tagged as such.
The Module rules will always take in the inputevent, so you only need to
target the part of the inputevent t
Thanks Carl for your reply.
Can you please elaborate on what do you mean by sample log. If you are
referring to the grid log can you please help me in locating which part of
xml should i take from the log.
Yes we have enalbed the monitor adapter on the grid and have also configured
the rule as we
Hi,
A monitor adapter will generate an event (inputevent) that is sent to the
Rules of a Module every x (configurable) minutes - this is a pre-determined
XML with details of the event.
The Rules then evaluate the XML inputevent and based on your condition will
trigger your process.
You can grab s
Hi All,
We are tyring to monitor a jms queue in Weblogic. We have already created a
jms actor adapter and are able to post a message in the queue. We have also
successfully configured a jms monitor adapter and the grid status is running
in grid manager.
We have created a workflow in AO, with the
Hi All,
Thanks for all your suggestions.
Finally the issue was rectified by removing the "wlclient.jar" and
"wljmsclient.jar" files from AO/baocdp/webinf/lib folder and copy the
wlthint3client.jar on the same folder. Once this was done,
grid was up with the adapter disabled; once the adapter wa
Hi Misi,
Thanks a lot for the information. It gives much needed clarity on the
Overlay/Customization part during my upgrade.
I'll be doing a in-place upgrade and all my objects in 7.6.04 are in Base
Mode (Un-Modified).
So, for now i'am not converting them to Customization or Overlay for
Upgrade
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