Re: Run process command fails

2015-10-26 Thread Blairing
Sorry for joining late in this, but hey, it's a Windows 2003 server. Of course it will still run nicely as long as no one touches it, even though both BMC and Microsoft will wave the "really really unsupported" flag if you call :-). Start by asking "Clippy" to show you all the non-log files

RKM 7.5, Right Answers, FTE files?

2014-10-29 Thread Blairing
Hi, We have been asked to rejuvenate Remedy Knowledge Management 7.5 (standalone server, with Hummingbird 6.1) with Right Answers Knowledge Packs for content. Does anyone have an original, unmodified, provided by either RA or BMC, version of the file rkm_RAcots_build.fte And/or

Re: ENGAGE 2014 Commentary

2014-10-16 Thread Blairing
(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Blairing Sent: Wednesday, October 15, 2014 12:29 PM To: arslist@ARSLIST.ORG Subject: Re: ENGAGE 2014 Commentary Yes, it WAS. Sat in the front row... With a box lunch... Just behind the audience mic, and I didn't want to munch my salad

Re: ENGAGE 2014 Commentary

2014-10-16 Thread Blairing
Notes from the closing keynote, again my running notes, no editing. Marketing VP Paul Appleby introduces futurist Tony Seba. Tony will speak about Disruption Tony addresses the fact the disruption happens quickly. The car replaced the horse in New York (except for one in each of the picture)

Re: ENGAGE 2014 Commentary

2014-10-16 Thread Blairing
As a further example of disruptive technologies, I purchased Tony Seba's book, Clean Disruption of Energy and Transportation, while seated in the audience. He signed my IPad with a marker, and I have already finished reading it... Well... Maybe a little exaggeration there Doug -- Doug

Re: ENGAGE 2014 Commentary

2014-10-15 Thread Blairing
I love it. Hawaiian shirts in Florida is serious. Today is intense. No morning keynote, right into sessions at 8:00 AM, with the SmartIT launch in 3 hours. Be sure to watch! For what it's worth, I've seen some material which amounts to a preview of the launch, and it will be worth getting your

Re: ENGAGE 2014 Commentary

2014-10-15 Thread Blairing
Of Blairing Sent: Wednesday, October 15, 2014 9:01 AM To: arslist@ARSLIST.ORG Subject: Re: ENGAGE 2014 Commentary I love it. Hawaiian shirts in Florida is serious. Today is intense. No morning keynote, right into sessions at 8:00 AM, with the SmartIT launch in 3 hours. Be sure to watch

Re: ENGAGE 2014 Commentary

2014-10-14 Thread Blairing
The BMC Engae 2014 wifi network works from the Keynote room. 65+ mb download, 18+ mb download. That's better than my house :-) Industry analysts, innovation award finalists, seating in front of the room. Were sitting in the back to se can heckle if necessary. Every chair has a little BNC

Re: ENGAGE 2014 Commentary

2014-10-14 Thread Blairing
From the opening Keynote. Just my notes, no editing allowed! From the Keynote opening BMC Engage 2014 Introduction film by Steven Hawking, Opening remarks by Paul Appleby, BMC exec VP Worldwide sales and marketing, referencing Hawking and Steve Jobs, and introducing a whole new BMC. Bob

Re: ENGAGE 2014 Commentary

2014-10-14 Thread Blairing
...@mac.com wrote: If you have s session in Southern Hemisphere III, bring a sweater. It's freezing in here. Sent from my iPhone On Oct 14, 2014, at 10:34, Blairing d...@blairing.com wrote: From the opening Keynote. Just my notes, no editing allowed! From the Keynote opening BMC Engage

Re: BMC:Engage is only 2.5 weeks away!

2014-09-26 Thread Blairing
Hi LISTERS! For a while I have been noodling over what I might say to convince those of still you on the fence about attending BMC ENGAGE 2014 in a couple of weeks, and it seems that all the high points have been covered. Certainly the agenda will be a little different than we have experienced

Re: Escalation qualification : DSO

2014-09-09 Thread Blairing
Hi... Thought I would throw a similar idea into the mix: use a control table to hold one of the parameters in the query. You have form A with millions of rows (that's a lac, right?), and you want to archive the oldest of these. In another table, form B, create one row with a date field.

Re: ENGAGE

2014-08-06 Thread Blairing
For the record, I'll be Engaging. And as usual, charming, witty, dapper and most of all modest. See you at Engage! Doug -- Doug Blair +1 224-558-5462 Sent from my iPad Air Auto-corrected typos, misspellings and non-sequiturs are gratefully attributed to Steve Jobs :-) On Aug 5, 2014, at

Re: EXTERNAL: RUG UserWorld WWRUG Engage where were they when?

2014-08-01 Thread Blairing
Hi, Sorry this has gone on without my involvement, been working, which I should know better than to do on a Friday! I happen to be looking at a black 3 ring binder (binder: antique device for holding quantities of paper liftable by a single human) (Paper: 13th century BC replacement for

Re: Web Service Insert error

2014-03-15 Thread Blairing
Rick, I have run into something similar recently on a 7.5 system. Take a look at the WSDL file and find a line for the Short Description field. If you auto-generated the file on the target server at some point (while building the web service you push to) you will probably find all the core

Re: Remedy AR Server and LDAP

2014-02-28 Thread Blairing
Chris, The LDAP authentication runs as a C-plugin, at least up through 7.6.x, so the error messages will be found in the arplugin.log file, assuming you have enabled it. What you get back from LDAP depends on the LDAP implementation. Sometimes it is a plain text message such as bad password

Re: Last PowerPoint from WWRUG13

2013-10-09 Thread Blairing
Howard, I'm the author of that last PowerPoint in the WWRUG13 closing session, so I can tell you what was there. The addresses you seek are people we believe will be involved in running and planning the BMC User Event in October 2014 in Orlando. We encourage you to let them know what you

ARSLIST LIVE PANEL NOW

2013-10-03 Thread Blairing
At the WWRUG13 conference, the ARSLIST LIVE panel is just starting, with five MVP's, Doug Mueller, Dan Bloom and many other familiar names in the room. Would you like to ask a question of the group? Post it here or email d...@wwrug.com NOW. Doug -- Doug Blair +1 224-558-5462 Sent from my

ARSLIST LIve panel

2013-10-03 Thread Blairing
Q: Can you use the ARSLIST for a newbie question that seems dumb? A: Absolutely. You'll usually get many answers, and occasionally a link to detailed knowledge, especially from seasoned professionals. Doug -- Doug Blair +1 224-558-5462 Sent from my new iPad Auto-corrected typos, misspellings

ARSLIST Live panel

2013-10-03 Thread Blairing
I'm in the audience, typing as fast as I can! Comment: there is a tendency to ask a lot of questions instead of reading the manuals. That's acceptable, but don't be surprised if a bunch if people refer you to the manuals. Doug -- Doug Blair +1 224-558-5462 Sent from my new iPad

ARSLIST LIVE panel

2013-10-03 Thread Blairing
Question for Doug Mueller What's the difference between the atrium CMDB and the CLM CMDB? A: they're the same. One is configuration, one is operational. They are not separate CMDB's, all the data is stored in the same Atrium CMDB. The CLM data is like a special skin on the underlying CMDB,

ARSLIST LIVe panel

2013-10-03 Thread Blairing
Q: how do you get Twinkie stains out of your jacket? (General amusement followed) Doug -- Doug Blair +1 224-558-5462 Sent from my new iPad Auto-corrected typos, misspellings and non-sequiturs are gratefully attributed to Steve Jobs :-)

ARSLIST LIVE Panel

2013-10-03 Thread Blairing
Q: can you comment on the differences between BMC communities and the ARSLIST? Bloom: depth of long term expertise and fast response are best found on ARSLIST. ARSLIST is email based which gets around web page blockers in some locations. ARSLIST is also independent from BMC. Mueller: ARSLIST

ARSLIST LIVE panel

2013-10-03 Thread Blairing
Q: CMDB asset life cycle status field has been moved. Where? Asked and answered in another session :-), LJ long wing started to answer, doug mueller prempted response, Clair Sanford responded and again Mueller states: the asset management product added product life cycle data to the

ARSLIST LIVE PANEL

2013-10-03 Thread Blairing
The panelists on stage are Dan Bloom, Doug Mueller, LJ LongWing, Joe D'Souza and DAVID EASTER! Doug -- Doug Blair +1 224-558-5462 Sent from my new iPad Auto-corrected typos, misspellings and non-sequiturs are gratefully attributed to Steve Jobs :-)

ARSLIST LIVE PANEL

2013-10-03 Thread Blairing
Comment: how to get David Easter to go to BMC conference next year - tell his kids that it is next to Disney World and mention they haven't had a vacation recently Doug -- Doug Blair +1 224-558-5462 Sent from my new iPad Auto-corrected typos, misspellings and non-sequiturs are gratefully

ARSLIST PANEL LIVE

2013-10-03 Thread Blairing
Is there an advantage to reading the ARSLIST as opposed to digester sites like nabble? A: response is faster, you can respond directly rather than wait for the digest What is the difference between digest and regular options when you subscribe to the ARSLIST? A: digest sends one summary mail

ARSLIST LIVE PANEL

2013-10-03 Thread Blairing
Can customer/partner developers develop their own code in the base layer? Mueller: technically possible but BMC recommends NO. Base layer is intended for BMC only. There is a feature on the IDEAS list for hierarchical overlays - go vote on BMC communities. Doug -- Doug Blair +1 224-558-5462

ARSLIST LIVE PANEL

2013-10-03 Thread Blairing
In granular overlays, do I have to overlay the view if all I want to do is change the position of one field? Mueller: you still have to overlay the view because the field is on the view, but only the field layout data is changed. Dev studio handles the underlying layers for you. You use add

ARSLIST LIVE PANEL

2013-10-03 Thread Blairing
On BMC communities site there are unsupported plugins for Dev studio. What are the chances that theses utilities will be incorporated into the main product? Some of them may be if they are on the Dev studio long term list of features. Some of them eventually will be included. Most of the

ARSLIST LIVE PANEL

2013-10-03 Thread Blairing
Question about Kerberos type of authentication for Mac users? Mueller: AR System supports chaining and modifiable orders for different authentication methods such as atrium SSO, AD chains etc Doug -- Doug Blair +1 224-558-5462 Sent from my new iPad Auto-corrected typos, misspellings and

ARSLIST LIVE PANEL

2013-10-03 Thread Blairing
Hi... The ARSLIST LIVE panel at WWRUG13 has ended - we only had an hour as the awards ceremony ran a little longer than expected - and I didn't see your question until now. But now that is has been posted, I'll bet we get a traditional answer on the ARSLIST! Doug -- Doug Blair +1

WWRUG13 and more

2013-10-03 Thread Blairing
Folks, just a minute here between sessions to fill you in on on another big announcement that was almost lost in a flurry of Twinkie tossing at WWRUG13. We have heard that BMC will sponsor a larger scale user event at the Swan and Dolphin Resort starting October 13, 2014. The details are still

Re: WWRUG13

2013-10-01 Thread Blairing
Claire et al, Sorry, I should have mentioned this sooner. The truth is that I have actually been in fascinating breakout sessions since this morning, and this is the first time I have slowed down a little! Let me put on my reporter hat. The big news from BMC is that the next BMC User Event