Did you arplugin log, and with loglevel ALL?
--
Jarl
On Wed, Feb 27, 2008 at 11:28 PM, William Rentfrow
[EMAIL PROTECTED] wrote:
**
New install - nothing suspicious in the logs whatsoever.
From: Action Request System discussion list(ARSList)
Wrote a C plugin some year ago using the libxml
parser(http://xmlsoft.org/). The input was the XML document, and a
xpath query(or several). Returned the value queried for in the xpath.
Today I would go for a java plugin...
-
Jarl
On Thu, Feb 28, 2008 at 6:07 PM, Hall Chad - chahal
[EMAIL
When installing approval server you need to install the samples. Seems
like a bug..
--
Jarl
On Wed, Feb 27, 2008 at 5:25 AM, Atul Vohra [EMAIL PROTECTED] wrote:
Hi All,
I was trying Approval Server in 7.1 - Used a custom form and made the
required join forms etc.
Now I was able to
Agree with the support from Javasystemsolutions and Mr Baker! Outstanding!
(did a review of XMLGateway a year ago, but due to a lot of
circumstation the customer did not want to go further...)
Regards,
Jarl
On Mon, Feb 25, 2008 at 6:04 PM, Covert, Jack [EMAIL PROTECTED] wrote:
**
Hello
From the session by Bob Poulos at last years RUG:
•Property can be empty for compatibility with single thread environments
–Escalations without a pool assignment will be owned by the first thread.
Regards,
Jarl
On Mon, Feb 25, 2008 at 7:02 PM, William Rentfrow
[EMAIL PROTECTED] wrote:
**
One
I've seen with webservices if there is an error creating a record, and
the transaction is rolled back, the nextid in arschema table is still
been updated. So you loose a requestid.
--
Jarl
On Mon, Feb 25, 2008 at 8:10 PM, Nall, Roger [EMAIL PROTECTED] wrote:
**
All,
ARS 6.3 patch 16
It was added in the 7.0 release.
But still, you can not use this as User Tool thing,
--
Jarl
On Thu, Feb 21, 2008 at 5:55 PM, Rick Cook [EMAIL PROTECTED] wrote:
** There is an API call (ARSetImpersonatedUser ) in AR System 7.1, but
that's not your version.
Rick
On Thu, Feb 21, 2008 at
Found some cd's for 4.03, 4.5, 5.0, 5.1 and 5.1.1... But no 5.0.1
Did also found ARWeb 2.0 patch 39 :-)
--
Jarl
On Feb 19, 2008 10:30 PM, Axton [EMAIL PROTECTED] wrote:
** David, any idea where I can find the 5.0.1 api's, specifically patch 11,
for aix, windows, and solaris?
tia,
Axton
You can do it the hard way and loop trough and count all the tables,
or you can query the user_tables table.
select table_name, num_rows from user_tables where tablespace_name = 'ARSYSTEM'
Regards,
Jarl
On Feb 19, 2008 11:29 AM, Toby White [EMAIL PROTECTED] wrote:
**
Hi
Does anyone know
This may work after some changes:
--
ARPLUGIN_EXPORT int ARDBCGetMultipleFields(
void *object, // IN; plug-in instance
ARCompoundSchema *schema, // IN; form containing the data
ARFieldMappingList *mapping,// OUT; list of fields
No, no need for mid-tier.. You need mid-tier for other applications to
access your web services.
--
Jarl
On Feb 19, 2008 6:30 PM, Peter Romain
[EMAIL PROTECTED] wrote:
Hi All,
A simple issue that hopefully has a simple answer!
Do I need to install Mid-Tier to consume a web service?
To
You still need the axis part, but when you install the server with
web service enabled, you got it. Its just a jar file.
--
Jarl
On Feb 19, 2008 6:56 PM, Peter Romain
[EMAIL PROTECTED] wrote:
Thanks Jarl,
Do you know what the bit about Apache Axis means?
Cheers
Peter
No, no need for
Had similar crashes, also on patch 2. An upgrade to patch 5 fix the issue.
--
Jarl
On Feb 16, 2008 10:42 AM, Jomonm [EMAIL PROTECTED] wrote:
Hi Sorrel,
Than you for your help.If you can help me on this please look at the entire
log
The complete error looks like this
Fri Feb 15 15:23:43
level
(Cache-Display-Properties: 0) We haven't raised it due to concerns about
further slowing startup time.
--
Tony Worthington
Sr. Technical Analyst
Kohl's Department Stores
[EMAIL PROTECTED]
262-703-5911
Jarl Grøneng [EMAIL PROTECTED]
Sent by: Action
Yes, working on it every day... :-)
We added -t as a startup paramenter to armontor.conf
(/bin/arserveverd -t -s )
And now the server logs what it does during start up. Most of the time
is to read the field_dispprop table. (LoadDisplayInfoList). We did
remove a lot of unused forms and
Removing unused forms and application is a manual job, and you nned to
know your installation.
--
Jarl
On Thu, Feb 14, 2008 at 5:47 PM, Joe D'Souza [EMAIL PROTECTED] wrote:
**
Jarl, Axton,
That's exactly what we see during our startup. We were also told to start
the AR Server by Remedy
If you also add the VUI table you can find forms with a large number
of views that may can be deleted.
--
Jarl
On Thu, Feb 14, 2008 at 6:37 PM, Axton [EMAIL PROTECTED] wrote:
** Maybe a start? Shows the biggest sets:
selectcount(a.rowid)
,a.SCHEMAID
,b.name
from
Ah, a bug! :-)
(It should keep your settings since its an upgrade)
--
Jarl
On Feb 13, 2008 5:04 PM, Kelly Deaver [EMAIL PROTECTED] wrote:
One note when applying the mid-tier patch. Be sure and copy your mid-tier
directory and the prefetchconfig before you apply the patch. After applying
Hi,
Is the command PERFORM-ACTION-ADD-ATTACHMENT supposed to be able run
on the server from an active link?
When running this active link, the server crash:
Set Field:
$PROCESS$ @@:PERFORM-ACTION-ADD-ATTACHMENT attach-field-id file-name
The arerror says this RPC call caused the crash: EXECAL
the add attachment action, then have the AL do a simple setfield from the
form that the attachment was added to.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Jarl Grøneng
Sent: Monday, February 11, 2008 11:58 AM
To: arslist
No,, there is no support iin AR System to recieve an array from web
service. You need to create your own soap-plugin to support this...
--
Jarl
On Feb 11, 2008 4:28 PM, Frank Caruso [EMAIL PROTECTED] wrote:
Can Remedy handle consuming a Complex web service that returns, what I
believe, is an
Yes we do, still got the CD here :-)
--
Jarl
On Jan 25, 2008 7:49 PM, Tanner, Doug [EMAIL PROTECTED] wrote:
Right on Tim, Competition is good! Remember Rem-Mail :)
Doug
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of
Turn on arplugin.log and see what the error tells you
--
Jarl
On Jan 23, 2008 7:35 AM, suman goya, [EMAIL PROTECTED] wrote:
Hi All,
I am trying to run webservice on ITSM7 but getting below error
ARERR [8939] The AR System Plug-In server is not responding.
Cannot connect to
] On Behalf Of Jarl Grøneng
Sent: Tuesday, January 15, 2008 10:29 PM
To: arslist@ARSLIST.ORG
Subject: Re: Q: Server Configuration Recommendations
Is not 24 fast and 40 list an overkill with 80-100 users?
--
Jarl
On Jan 15, 2008 3:41 PM, Craig Carter [EMAIL PROTECTED] wrote:
**
All
The easiest solution is to turn on List option (not Detail) when
listing objects.
--
Jarl
On Jan 16, 2008 6:36 PM, Wheeler, Dylan [EMAIL PROTECTED] wrote:
**
Is it possible to log the sql queries the admin tool makes when you modify a
form?
I'm having major lag issues when I try and update
Is not 24 fast and 40 list an overkill with 80-100 users?
--
Jarl
On Jan 15, 2008 3:41 PM, Craig Carter [EMAIL PROTECTED] wrote:
**
All,
We're running into some performance problems recently. I upgraded the
server a few days ago (operating system, database, CPUs, memory, queues,
etc,
Here is a couple of solutions:
-%
We also use Mid-Tier 6.3. We had the following requirements for
direct access URLs:
1 - Display in only the Results pane if searching by EID
2 - Display in Split Window mode if searched by any other method
I ended up modifying our
SQL logs does not always tell you the truth. Instead the API logs are
better, they can tell you how long an operation takes. RRRLogs is a
very good tools for examine perfromance, and it do show you the API
transaction time. (but also a lot of other nice stuff)
Example:
You create a record, the
Does the XML schema states that the elements can be null?
--
Jarl
On Dec 19, 2007 9:50 AM, Misi Mladoniczky [EMAIL PROTECTED] wrote:
Hi,
When a NULL-value is returned from the AR System Web Service, the .net
developer gets the following error. The problematic XML-tag is the empty
tag
It should not be necessary to change the datatype. Strings will always
be ok to send NULL values, not other datatypes as a NULL value is not
valid.
Do you specify minOccurs for the elemets?
--
Jarl
On Dec 19, 2007 11:11 AM, Misi Mladoniczky [EMAIL PROTECTED] wrote:
Hi Jarl,
Yes it does. We
Still the database need to keep up all the work regardless of which
thread doing the work.
--
Jarl
On Dec 19, 2007 10:59 PM, Robert Halstead [EMAIL PROTECTED] wrote:
** Ahh, I see. I was wrong then thinking that the admin queue was the only
one that had database access. So, then let me ask
It takes some time to understand the logic behind the overview
console, but when thats done its quite cool stuff you can do with it.
We created our own overview: reading from Change, Task, homwgrown
Helpdesk, and two other applications.
If you want to add fields, be sure that the fields are
Intresting answers from BMC:
http://developer.bmc.com/jiveProd/thread.jspa?threadID=8144tstart=0
I'm reading the answer from David as the application developers does
not know the difference between a byte and a character
--
Jarl
Try this:
$PROCESS$ @@:C:\Program Files\AR System\Admin\GetServerVersion.exe $SERVER$
--
Jarl
On Dec 11, 2007 8:59 PM, Giguere, Michel [EMAIL PROTECTED] wrote:
Hi,
I need some help running a process and then setting the value it has
found in a field through an escalation.
I am trying to
Did something similar some years ago...
Create a form that contains form name and the field ids that you want
to audit. Add a tablefield to your form you want to audit. Use the run
process command Application-Copy-Field-Value, to store your audit
value in a temporary field. Then chech these
Hi
Here is a couple of soltions you may look into...
- create a ardbc plugin, accesssing the soap service
- create a data visialization module
None of thses are done in a hurry, so calculte spend a some hours to
create this...
If your on Oracle, you may also look into using PL/SQL and
Yes, I also saw that the patch was not on the ftp-site earlier today
-
Jarl
On Nov 28, 2007 4:19 PM, Barber, Dave [EMAIL PROTECTED] wrote:
**
Strange ... it definitely wasn't there a few hours back.
From: Action Request System discussion
Hi,
This was an email message from Chad Hall some months ago, this explain
email engine performance very well:
=
There are several things you can do to speed up emails. We have tuned
ours so that it can send between 300-500 per minute. We reach those
Rick,
Running 7.1, CMDB 2.1 and Asset 7.02 on my laptop, Windows XP Pro.
And Oracle XE.
--
Jarl
On Nov 11, 2007 3:46 AM, Rick Cook [EMAIL PROTECTED] wrote:
**
I know it isn't officially supported, but I have installed Remedy servers on
XP Pro before. Is there a reason ARS 7.1.0 or ITSM 7
There is no Solaris 5.10, you probably mean SunOS 5.10, or Solaris 10 :-)
--
Jarl
On Nov 10, 2007 7:55 PM, Joe D'Souza [EMAIL PROTECTED] wrote:
**
What version of Solaris are you on? It cant be 10g, that's Oracles current
running version.. did you mean Solaris 5.10?
What exactly is the
Done this partly, but would be great to create a set of common active
links regardless of application/form to do data validation, etc.
One of the benefits will be as John metion, you can have several
versions of your workflow running.
But still you need a form to attach your filters to.
--
Jarl
Pat,
He has been busy drinking beer with me in Vancouver :-)
--
Jarl
On Nov 8, 2007 5:26 PM, patrick zandi [EMAIL PROTECTED] wrote:
**
Geoff,
he have not seen you in a while...
What I did was a little sneeky, but it works..
Create an account that only hase access to the form it is
I tougth the offical answer was: As designed
--
Jarl
On Nov 8, 2007 7:42 PM, patrick zandi [EMAIL PROTECTED] wrote:
**
I suppose the official answer is in the manual, Chapter 3 Page 57 -
Configuring incoming mailbox security.
On 11/8/07, Hugo Visser [EMAIL PROTECTED] wrote:
While
crash the server).
Thanks,
Axton Grams
On Oct 31, 2007 11:19 AM, Jarl Grøneng [EMAIL PROTECTED] wrote:
Yes, running 7.01 and patch 5 on solaris. Since it fixed a couple of
bugs (both crash the server) it will soon be installed on prodution.
--
Jarl
On 10/31/07, Ferreira
Be sure you have turned off aduit trail on the ctm:people form.
Default it does audit trail.
--
Jarl
On Nov 7, 2007 4:06 PM, William Rentfrow [EMAIL PROTECTED] wrote:
**
We are pushing about 800,000 records into the CTM:People form. This is an
initial data load - updates will be smaller.
New stuff (field objects) that will only be accessible on web
client, yes they move towards web...
--
Jarl
On 11/8/07, Rod Harris [EMAIL PROTECTED] wrote:
**
Hi Brian,
Without going into too much detail from memory the emphasis will be in two
main areas.
Improved developer
Christopher,
Not all defects are listed in the patch release. Got this answer from
support when asking for a defect:
Please note that not all fixes are documented in the readme.
--
Jarl
On Nov 6, 2007 8:27 PM, strauss [EMAIL PROTECTED] wrote:
I don't see any of those defects listed as fixed
Seems I'm the only one that think the support has been better since
they moved support to India. I also think most of the european does
not see any language barries, since both does not have the same first
language. But it also seems that BMC support has got better tools to
retreive information
Instead of creating records in the HPD:HelpDesk form, look at the
HPD:HelpDesk_CreateInterface form. This will handle all your issues
you encounter.
--
Jarl
On 11/1/07, Mo Korda [EMAIL PROTECTED] wrote:
**
I've upgraded ARSystemServer from 6.3 to 7.0.1 and HelpDesk 6.0 to Service
Desk.
I
Actually there is no Administrator tool in 7.5 release, its named
Developer Studio.And yes, its based on Eclipse.
And you can create your $NULL\$ button to use with your Run If qualification :-)
--
Jarl
On 11/1/07, Rick Cook [EMAIL PROTECTED] wrote:
**
Just thought I would shoot a quick
installed.
thanks
Maureen
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Jarl Grøneng
Sent: 02 November 2007 15:52
To: arslist@ARSLIST.ORG
Subject: Re: Service Desk, C-API and Automated Assignment Error
Instead
Maybe be admin tool needed a total rewrite? :-)
I'm quite sure you gonna love it
--
Jarl
On 11/2/07, Kaiser Norm E CIV USAF 96 CS/SCCE [EMAIL PROTECTED] wrote:
Making a graphical IDE that generates code on-the-fly is no easy thing.
I know--I've done it. To reinvent the Remedy Admin tool
again Jarl, AR Developer Studio or just Developer Studio?
On 11/2/07, Jarl Grøneng [EMAIL PROTECTED] wrote:
Actually there is no Administrator tool in 7.5 release, its named
Developer Studio.And yes, its based on Eclipse.
And you can create your $NULL\$ button to use
buzz about conducting a pre
release beta test by distributing the software to existing users?
Joe D'Souza
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Jarl Grøneng
Sent: Friday, November 02, 2007 6:26 PM
To: arslist
Yes, running 7.01 and patch 5 on solaris. Since it fixed a couple of
bugs (both crash the server) it will soon be installed on prodution.
--
Jarl
On 10/31/07, Ferreira, Frans F [EMAIL PROTECTED] wrote:
**
Hi everybody
Has any body out there applied this patch and what is the outcome?
?
--
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)
Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap Pick two.
On 10/22/07, Jarl Grøneng [EMAIL PROTECTED] wrote:
Defect SW00275269 is logged
Not sure if this helps...
From AR System Log Analyzer (arwklga) User Guide version 2.15:
Q. Some of the longest running SQL statements are reported as running
longer than the enclosing API call or for a length of time that is
just absurd. Why?
A. As of AR System 5.1, the COMMIT TRANSACTION
Hi,
Got a couple of days before the conference, anyone have some tip to
spend these days in Vancouver... Like; What not to miss in
Vancouver...
Thanks,
Jarl
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Hi,
You mean operations like server events and statistics?
More from AR System Log Analyzer (arwklga) User Guide version 2.15:
2.15 26-SEP-2006 - Allow for 'OK' SQL log entry (new to ARS 7.0)
--
Jarl
On 10/24/07, Misi Mladoniczky [EMAIL PROTECTED] wrote:
Hi Jarl,
This is why I think
) [mailto:[EMAIL
PROTECTED] On Behalf Of Jarl Grøneng
Sent: Wednesday, October 24, 2007 10:41 AM
To: arslist@ARSLIST.ORG
Subject: Re: Termination of SQL-calls in logfiles
Not sure if this helps...
From AR System Log Analyzer (arwklga) User Guide version 2.15:
Q. Some of the longest
?
Thanks,
Chad Hall
(501) 342-2650
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Jarl Grøneng
Sent: Wednesday, October 24, 2007 10:41 AM
To: arslist@ARSLIST.ORG
Subject: Re: Termination of SQL-calls in logfiles
Not sure
is equally scenic. That's
probably a full-day trip.
You could take a ferry over to Victoria, which is a very beautiful city, but
in a very different way than Vancouver.
Hotel web sites probably could give more ideas.
Rick
On 10/24/07, Jarl Grøneng [EMAIL PROTECTED] wrote:
Hi
78% saying they'r going. 78% out of what?
Also arriving saturday nigth...
--
Jarl
On 10/24/07, arslist [EMAIL PROTECTED] wrote:
**
I am told the Aquarium there is also very good (I believe it is in Stanley
Park).
Has everyone gone to (not using odd browsers) www.wwrug.org to say they are
Try setting the server in development mode.
Regards,
Jarl
On 10/24/07, Runar Helle [EMAIL PROTECTED] wrote:
**
Hi,
I'm trying to set up a new AR server with ITSM7 applications. Everything
works fine untill I try to install Incident Management . The exe-file starts
up OK, but hangs
discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Jarl Grøneng
Sent: Sunday, October 21, 2007 2:41 AM
To: arslist@ARSLIST.ORG
Subject: Re: Application-Query-Delete-Entry and server crash...
I see... This is the command...
$PROCESS$ @@:Application-Query-Delete-Entry TMS:Flow
) [mailto:[EMAIL
PROTECTED] On Behalf Of Jarl Grøneng
Sent: Sunday, October 21, 2007 1:41 AM
To: arslist@ARSLIST.ORG
Subject: Re: Application-Query-Delete-Entry and server crash...
I see... This is the command...
$PROCESS$ @@:Application-Query-Delete-Entry TMS:Flow
'RootRequestInstanceID
can see the exact syntax.
Dylan
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Jarl Grøneng
Sent: Saturday, October 20, 2007 10:06 PM
To: arslist@ARSLIST.ORG
Subject: Re: Application-Query-Delete-Entry and server
Turn on sql and api logs and then start the ar server again...
--
Jarl
On 10/21/07, ZHANG, ERIC L [EMAIL PROTECTED] wrote:
**
ARS 7.0.01
Solaris 9
Oracle 10gR2 (on another Solaris 9 server)
We cannot bring back arsystem server after UNIX admin have applied a UNIX
patch on the
Hi,
We see that the server crash when running this active link:
INT:CHGTMS:CRQ:ChangeSequence_OneLevelUp_ReBuildFlow
This does a Set Field with a $PROCESS\$ Application-Query-Delete-Entry.
If we change the active link to do a Run Process
@@:Application-Query-Delete-Entry, this shows up in
-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Jarl Grøneng
Sent: Wednesday, June 06, 2007 1:08 PM
To: arslist@ARSLIST.ORG
Subject: Re: Administrator performance slow -RESOLVED
We still see that the admin tool is increadible slow when
saving
Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Jarl Grøneng
Sent: Saturday, October 20, 2007 3:22 PM
To: arslist@ARSLIST.ORG
Subject: Application-Query-Delete-Entry and server crash...
Hi,
We see that the server crash when running this active link
If your on ITSM 7 you find it easier to submit into the form:
HPD:IncidentInterface_Create. This will handle all the issues you
encounter.
--
Jarl
On 10/17/07, Ben Cantatore [EMAIL PROTECTED] wrote:
**
We have a vendor that does an automated task. Through an API we'd like them
to submit a
..
Turn on plugin logging, and see if there is any answer in that file.
--
Jarl
On 10/18/07, Nall, Roger [EMAIL PROTECTED] wrote:
All,
Well now that the new web server has been set up 'correctly' I am still
getting this error. Does anyone have any ideas what maybe wrong?
Thanks,
Roger A.
You can find the Javadc here:
http://arswiki.org/dist/ars/docs/ARS/7.0.01/
Or you can unpack the ardoc70.jar file if you want the dokcumentation locally.
Take a look at the JavaDriver program for examples, it was installed
together with your remedy server.
--
Jarl
On 10/16/07, Luca Bacco
Be sure to turn off the default audit trail on the CTM:People form.
Why do you need the staging form?
-
Jarl
On 10/15/07, William Rentfrow [EMAIL PROTECTED] wrote:
**
On my current project we will have to import about 1,000,000 CTM:People
records every week (give or take). These will be
dir as that of
.NET API's as well)
Appajee
From: Action Request System discussion list(ARSList) on behalf of Jarl Grøneng
Sent: Fri 10/12/2007 7:01 AM
To: arslist@ARSLIST.ORG
Subject: Re: .NET api and related files
Hi,
I now, but that was not my
to read data from an ARS server you do not need .NET api.
Use ARODBC to read data from an ARS server.
Best regards,
Daniel Condrea
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:[EMAIL
PROTECTED] On Behalf Of Jarl Grøneng
Sent: Friday, October 12
you don't
gain much.
Hugo
on 10/10/07, Jarl Grøneng [EMAIL PROTECTED] wrote:
I also see if you have several plugins, all loads the initialize()
method when the first plugin are accessed.
I really dont like this method doing it, seems like there is a need
for several plugin-servers
...(by design I guess)...
Hugo
On 10/8/07, Jarl Grøneng [EMAIL PROTECTED] wrote:
Why is there no DEBUG loglevel in the Java plugin api?
This is whats accesible:
PLUGIN_LOG_LEVEL_WARNING
PLUGIN_LOG_LEVEL_INFO
PLUGIN_LOG_LEVEL_FATAL
PLUGIN_LOG_LEVEL_ERROR
I really hope this is because
I also see if you have several plugins, all loads the initialize()
method when the first plugin are accessed.
I really dont like this method doing it, seems like there is a need
for several plugin-servers.
--
Jarl
On 10/4/07, Jarl Grøneng [EMAIL PROTECTED] wrote:
Hi,
Found this documentation
Why is there no DEBUG loglevel in the Java plugin api?
This is whats accesible:
PLUGIN_LOG_LEVEL_WARNING
PLUGIN_LOG_LEVEL_INFO
PLUGIN_LOG_LEVEL_FATAL
PLUGIN_LOG_LEVEL_ERROR
I really hope this is because someone forgotten to implement it...
--
Jarl
http://developer.bmc.com/jiveProd/bsdnDownload.jspa?categoryID=516externalID=2080attachID=389817
--
Jarl
On 10/7/07, L. J. Head [EMAIL PROTECTED] wrote:
Looking to see if there is something like this available but can't find
anything...anyone on the list better able to navigate the site?
, random, asynchronous intialization events.
... just a theory...
...also curious about the mid-tier pure-java question, since it has such a
dramatic impact on architecture.
Dan
- Original Message -
From:JarlGrøneng
Newsgroups
indicate.)
--
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)
Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap Pick two.
On 10/4/07, Jarl Grøneng [EMAIL PROTECTED] wrote:
Hugo,
The documentation of the java plugin
/07, Jarl Grøneng [EMAIL PROTECTED] wrote:
I have no proble understand how the plugin-server handle these
funstion. But it seems that there is a difference in how a C and Java
plugin behave.
TAnd the plugin documentation states this:
initialize(ARPluginContext context
From patch 4 readme:
SW00271016
The length of the Group List field (Field ID 104) on the User form was
incorrectly shortened during an upgrade. This field now retains
length 4000 when it has been set.
--
Jarl
On 10/2/07, Rick Cook [EMAIL PROTECTED] wrote:
**
Patch 4 of 7.0.1 increases that
From the documentaion, the function:
public void initialize(ARPluginContext context) throws ARException {}
should be loaded when the pluginserver start.
An initialization routine called once at startup load time for each
plugin that is loaded. The plugin can do all its initialization and
setup in
ARPluginInitialization is only called when the plug-in
server is started.
Axton
On 10/3/07, Jarl Grøneng [EMAIL PROTECTED] wrote:
From the documentaion, the function:
public void initialize(ARPluginContext context) throws ARException {}
should be loaded when the pluginserver start.
An initialization
Hi,
When saving a vendor form after adding fields (from the plugin) I got
this error:
Field limit definition is invalid (ARERR 129).
However, if creating the fields using std admin functinality and map
the field to the plugin in Database properties of the field, the error
does not occour.
This
BMC.CORE:BMC_ComputerSystem: PrimaryCapability = Router
BMC.CORE:BMC_ComputerSystem: PrimaryCapability = Switch
--
Jarl
On 10/1/07, Covert, Jack [EMAIL PROTECTED] wrote:
**
Hi guys. For those of you using CMDB 2, what classes are you using to store
your network hardware (switches,
Yes, has seen the same. Was an issue with a firewall dropping connections.
--
Jarl
On 9/26/07, Tony Worthington [EMAIL PROTECTED] wrote:
**
All -
Has anyone experienced the issue of the User Tool taking an extremely long
time to perform any action after sitting idle for a few minutes?
It can still be an network issue.
Download tcpdump and see what network traffic the user tool is doing
in the freeze period.
--
Jarl
On 9/26/07, Tony Worthington [EMAIL PROTECTED] wrote:
**
Nope.. as mentioned in one of my previous posts... :-)
We have no remote clients here, everything is
Using Google mail, own account just for ARSList :-)
The drawback is the search capbility. Its not good at all
--
Jarl
On 9/25/07, John Sundberg [EMAIL PROTECTED] wrote:
**
I have been reading the list for years with just my email tool. I have
filters etc... so it is not too bad.
John,
Can your XML Gateway on a scheduled basis(cron) query external data
sources(using ie: JDBC and AD(LDAP)), and import them into AR forms?
If you can choose where to run XML gateway, would you prefered
installing it on a Solaris or a Windows platform?
Thanks,
Jarl
On 9/22/07, John Baker
ARS 7.1 probably ask for Java because of the Java plugin server.
7.01 also ask for Java directory if you choose to install the web
service support.
--
Jarl
On 9/21/07, Dwayne Martin [EMAIL PROTECTED] wrote:
Hello everyone,
We are upgrading from ARS 7.0.1 to 7.1 (Red-Hat Linux server, Oracle
Hi,
Trying to use the Java api to retrieve the fieldid, but does not get it.
I have the formname and the fieldname (not fieldlabel).
Anyone?
Regards,
Jarl
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I think this is the application dispatcher. Used by approval server,
and also SLA. I think also the Reconciliation Engine using this
--
Jarl
On 9/20/07, Aaron Keller [EMAIL PROTECTED] wrote:
**
pop quiz - what is the arsvcdsp process? RPC 390609
-drake
SunCom is the wireless company
But still you have the issue that armonitor does not monitor the DSO process.
--
Jarl
On 9/20/07, Frank Caruso [EMAIL PROTECTED] wrote:
** Look inside your armonitor.conf file and it should give you the syntax to
use to start DSO
On 9/20/07, Aaron Keller [EMAIL PROTECTED] wrote:
**
;
}
}
}
}
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:[EMAIL
PROTECTED] On Behalf Of Jarl Grøneng
Sent: Thursday, September 20, 2007 11:15 AM
To: arslist@ARSLIST.ORG
Subject: GetFieldid with 7.1 Java API
Hi,
Trying to use the Java api to retrieve
Hi,
I have beed using log4j with my java code the last versions.
Start the logger like this:
private static Logger theLog = Logger.getLogger(no.steria.ars.Update);
However, with 7.1 java api I also get logging from
com.bmc.arsys.api.Config,
org.apache.commons.configuration.ConfigurationUtils,
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