Re: Converting date formats in set fields action

2013-05-10 Thread Paul Blasquez
Rick, Since you're stuck with a flatfile anyway, would it be an option for you to process that file into a Remedy-friendly format first using a scripting language such as perl? I've found it's much easier to deal with heavy text validation/manipulation by sending it outside of Remedy then

Re: [EXTERNAL] Re: WWRUG13: Your top 10 presentation requests

2013-04-25 Thread Paul Blasquez
I would be interested in a presentation on how to successfully deploy RemedyOnDemand as a geographically resilient PAAS supporting custom workflow or a BMC presentation on their plans in this direction. -Paul On Apr 25, 2013 5:39 PM, laurent matheo lm...@me.com wrote: ** Julien (the other

Re: UTC Time

2013-01-29 Thread Paul Blasquez
thought utc was Keflavik ? Sent from my iPhone On Jan 24, 2013, at 16:17, Paul Blasquez pblasq...@gmail.com wrote: ** Thanks for replying, Doug! Yes, this is essentially what we have done, but we are currently researching whether UTC is a valid value for the field, as it does not appear

Re: UTC Time

2013-01-24 Thread Paul Blasquez
Hi everyone, thanks for replying. My issue isn't with the server side of things, I'm fully comfortable setting up UTC there. I think Joe saw the point best - we want to control the user timezone and set it to be UTC as well. As to why, the reason is that we have multiple locations in multiple

Re: UTC Time

2013-01-24 Thread Paul Blasquez
discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Paul Blasquez *Sent:* Thursday, January 24, 2013 1:09 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: UTC Time ** ** ** Hi everyone, thanks for replying. My issue isn't with the server side of things, I'm

UTC Time

2013-01-23 Thread Paul Blasquez
that the clients will automatically transition to BST if we set their preference to GMT, as there is no DST on/off toggle. Any experience in this matter is appreciated! Thanks, Paul Blasquez ___ UNSUBSCRIBE or access

Re: Opening a new HTML window.

2012-08-11 Thread Paul Blasquez
Hello Jose, For simplicity's sake, you can simply launch a display form containing only a view field, mapped On Open with the source HTML field in the Open Window step of an AL. All you have to do is make sure to use body onload=window.print(); is part of the HTML. This should cause the print

Re: Prompt a message if multiple rows are selected on a table field.

2012-03-16 Thread Paul Blasquez
Raj, If your intent is simply to restrict multiple selection on that table, you can just go into the table properties and set the Single Selection Only flag. Regards, Paul Blasquez On Mar 16, 2012 1:14 PM, Raj ravi6...@gmail.com wrote: Hello All, I would like to prompt a message if multiple

Senior Remedy Administrator needed in SAN JOSE, CA

2012-02-09 Thread Paul Blasquez
to hear from you soon! Regards, Paul Blasquez Manager, Network OSS Systems Equinix, Inc. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are

SMS and Text-toSpeech

2011-11-15 Thread Paul Blasquez
simply accept lists of numbers and text to deliver as SMS or text-to-speech. Any information or experience in this matter is welcome. Thanks! -Paul Blasquez ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org

Strange time display issues, possible DST bug?

2011-11-03 Thread Paul Blasquez
information out there looking for all time variables and comparing them on each laptop and everything is identical so far. Any information is much appreciated! Thanks, Paul Blasquez ___ UNSUBSCRIBE or access ARSlist

Re: Strange time display issues, possible DST bug?

2011-11-03 Thread Paul Blasquez
, Paul Blasquez pblasq...@gmail.com wrote: Hello All, We have a very strange issue on our custom 7.1 patch 22 server and I wanted to reach out to see if anyone else is encountering this or if they have any insight. The issue is that a random sample of Windows 7 users is seeing timestamps

Re: Strange time display issues, possible DST bug?

2011-11-03 Thread Paul Blasquez
: arslist@ARSLIST.ORG] On Behalf Of Paul Blasquez Sent: Thursday, November 03, 2011 2:08 PM To: arslist@ARSLIST.ORG Subject: Re: Strange time display issues, possible DST bug? ** Correction, we have a 7.1 patch 7 server. Clarification: The 1 hour discrepancy appears when displaying date/time

Re: Strange time display issues, possible DST bug?

2011-11-03 Thread Paul Blasquez
Message- From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of Paul Blasquez Sent: Thursday, November 03, 2011 3:40 PM To: arslist@ARSLIST.ORG Subject: Re: Strange time display issues, possible DST bug? ** Thanks for your replies, Axton and Fred

Full Time Remedy Developer Position

2010-04-20 Thread Paul Blasquez
Available in San Jose, CA. Please use our career portal to apply: http://equinix.hodesiq.com/job_detail.asp?JobID=1903385 Paul Blasquez Senior Network Engineer/Remedy Developer | ___ UNSUBSCRIBE

Re: Major 6.3 Migration Project [Resolved]

2009-09-23 Thread Paul Blasquez
-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. On Thu, Sep 17, 2009 at 7:05 PM, Paul Blasquez pblasq...@equinix.com wrote

Major 6.3 Migration Project

2009-09-17 Thread Paul Blasquez
I would fall back on if there were no more clever/sophisticated way to upgrade. Again, ANY input at all would be GREAT, as of course this project is on a tight timeline. THANK YOU to anyone who responds! Paul Blasquez Senior Network Engineer/Remedy Developer

Auto-copy Button

2009-04-08 Thread Paul Blasquez
and ctrl-c. I have set up the spellcheck function before using the example in the documentation, so I'm not completely lost, I just need a list of the correct selections. Any help is appreciated! Thank you, Paul Blasquez Senior Network Engineer/Remedy Developer | Equinix, Inc

Midtier Time Zone Issues

2008-11-18 Thread Paul Blasquez
6.3 patch 22 Solaris 9 Oracle 9R2 Mid Tier Version7.1.00 Build 200708221849 Web Server Information Apache Tomcat/5.5.17 Operating System Name SunOS Java Version1.5.0_11 Any help is appreciated! Paul Blasquez Senior Network Engineer/Remedy Developer

Resolved (kind of): Midtier Time Zone Issues

2008-11-18 Thread Paul Blasquez
(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Paul Blasquez Sent: Tuesday, November 18, 2008 8:49 PM To: arslist@ARSLIST.ORG Subject: Midtier Time Zone Issues Hello, I've gone through the archives and I cannot find a situation quite like mine so I'm opening a new thread. The issue I am having

Re: Using Military Time

2008-10-24 Thread Paul Blasquez
Request System discussion list(ARSList) on behalf of Paul Blasquez Sent: Wed 10/22/2008 10:05 AM To: arslist@ARSLIST.ORG Subject: Re: Using Military Time ** Mike, I was hoping for something more restricted to the server itself, but that did work, thank you. Now I get to tell an entire

Re: Using Military Time

2008-10-21 Thread Paul Blasquez
Mike, I was hoping for something more restricted to the server itself, but that did work, thank you. Now I get to tell an entire department that they will have to modify every single windows workstation in order to use military time, should be fun. :) -Paul

Using Military Time

2008-10-20 Thread Paul Blasquez
gotten 24-hour time working on a solaris environment? Paul Blasquez Senior Network Engineer/Remedy Developer | Desk - 408.360.5220 | Cell - 408.627.5714 ___ UNSUBSCRIBE or access ARSlist Archives

Re: Run Process more than 255 characters

2008-08-12 Thread Paul Blasquez
be a necessary part of the perl wrapper that LJ suggested. Regards, Paul Blasquez Equinix, Inc. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Guillermo Alfredo Torres Barron Sent: Monday, August 11, 2008 4:14 PM

Midtier Issues Turn Into Gross BMC Incompetence

2008-06-02 Thread Paul Blasquez
importing back your workflow and data. Please give me your points of view on this situation because I am trying to not write a scathing email or make a hostile phone call right now. Paul Blasquez Senior Network Engineer/Remedy Developer | Desk - 408.360.5220 | Cell - 408.627.5714

Re: Midtier Issues Turn Into Gross BMC Incompetence

2008-06-02 Thread Paul Blasquez
-Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Paul Blasquez Sent: Monday, June 02, 2008 12:37 PM To: arslist@ARSLIST.ORG Subject: Midtier Issues Turn Into Gross

Re: Midtier Issues Turn Into Gross BMC Incompetence

2008-06-02 Thread Paul Blasquez
-Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Paul Blasquez Sent: Monday, June 02, 2008 12:37 PM To: arslist@ARSLIST.ORG Subject: Midtier Issues Turn Into Gross BMC Incompetence Hello, I'm a little upset here, as I have

Re: Midtier Issues Turn Into Gross BMC Incompetence

2008-06-02 Thread Paul Blasquez
. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Paul Blasquez Sent: Monday, June 02, 2008 1:37 PM To: arslist@ARSLIST.ORG Subject: Midtier Issues Turn Into Gross BMC Incompetence Hello, I'm a little upset here, as I have

Re: Midtier Issues Turn Into Gross BMC Incompetence

2008-06-02 Thread Paul Blasquez
. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Paul Blasquez Sent: Monday, June 02, 2008 3:38 PM To: arslist@ARSLIST.ORG Subject: Re: Midtier Issues Turn Into Gross BMC Incompetence Thank you for the suggestions, unfortunately

Active Link After Submit Instead of Filter

2008-04-23 Thread Paul Blasquez
this but I don't like that from a performance standpoint. Any input is appreciated, thanks! Paul Blasquez Senior Network Engineer/Remedy Developer | Desk - 408.360.5220 | Cell - 408.627.5714 ___ UNSUBSCRIBE

Re: Active Link After Submit Instead of Filter

2008-04-23 Thread Paul Blasquez
Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Paul Blasquez Sent: Wednesday, April 23, 2008 2:32 PM To: arslist@ARSLIST.ORG Subject: Active Link After Submit Instead of Filter Hello, I have a custom 6.3 Remedy implementation which is used

Re: Active Link After Submit Instead of Filter

2008-04-23 Thread Paul Blasquez
, performance wise it wouldn't be that bad, if you have too many records in that table you could always index the fields used for lookup on your escalation to mitigate. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Paul Blasquez

Re: Active Link After Submit Instead of Filter

2008-04-23 Thread Paul Blasquez
the data was gathered from or for. Can you instead create an escalation that could fire once an hour, or even less often, that would load the data from your external source into a table on your database? Just an idea that I didn't see stated. Brian On Wed, Apr 23, 2008 at 3:37 PM, Paul Blasquez

ARS6.3 Setting search-menu populated character field with an escalation

2007-10-09 Thread Paul Blasquez
menu. Thank you, Paul Blasquez ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are

Re: Custom Request ID/GUID

2007-09-19 Thread Paul Blasquez
will be using it to retrieve either through user searches on that table or perhaps through workflow. Cheers Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Paul Blasquez Sent: Tuesday, September 18, 2007 7:45 PM To: arslist

Custom Request ID/GUID

2007-09-18 Thread Paul Blasquez
this? Is there simply a format/pattern applied to the request id field? Or is it a bit more involved? I can't seem to find anything about it in the Basic/Advanced guides nor in the ARS archives. ___ Paul Blasquez Remedy Developer/Senior Network Engineer Equinix, Inc

Re: Introduction and EXTERNAL() operator question - RESOLVED

2007-09-17 Thread Paul Blasquez
is weaker than you lead us to believe ( Just kidding ) HTH -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap Pick two. On 9/14/07, Paul Blasquez [EMAIL PROTECTED] wrote

Introduction and EXTERNAL() operator question

2007-09-14 Thread Paul Blasquez
. Again, I know this will probably be something really basic, so I thank you for your time. ___ Paul Blasquez Remedy Developer/Senior Network Engineer Equinix, Inc. ___ UNSUBSCRIBE or access ARSlist

AR 6.3 How to Populate a Table with a SQL Query?

2007-09-07 Thread Paul Blasquez
rows of data? I can't seem to work out a solution using menus/forms/active links. Thank you! ___ Paul Blasquez [EMAIL PROTECTED] ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org

Re: AR 6.3 How to Populate a Table with a SQL Query?

2007-09-07 Thread Paul Blasquez
] On Behalf Of Paul Blasquez Sent: Friday, September 07, 2007 12:16 PM To: arslist@ARSLIST.ORG Subject: AR 6.3 How to Populate a Table with a SQL Query? Hello, I have a 'Customer Data' page on my main form in which there is one read/write character field named 'Company Name+', and several read-only

Re: AR 6.3 How to Populate a Table with a SQL Query?

2007-09-07 Thread Paul Blasquez
-348-2565 sf49fanv AIM IM RogerNall Yahoo IM -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Paul Blasquez Sent: Friday, September 07, 2007 3:08 PM To: arslist@ARSLIST.ORG Subject: Re: AR 6.3 How to Populate a Table

Re: AR 6.3 How to Populate a Table with a SQL Query?

2007-09-07 Thread Paul Blasquez
Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Paul Blasquez Sent: Friday, September 07, 2007 2:28 PM To: arslist@ARSLIST.ORG Subject: Re: AR 6.3 How to Populate a Table with a SQL Query? Unfortunately, neither of these solutions creates a column that is a suitable key