the main
reason I still use the User Tool.
-Rick
___
Rick Westbrock
QMX Support Services
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of laurent matheo
Sent: Friday, March 01, 2013 9:09 AM
To: arslist
rock QMX Support Services From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of laurent matheo Sent: Friday, March 01, 2013 9:09 AM To: arslist@ARSLIST.ORG Subject: Re: ARS 8.x and User Tool ** Hi :) There is no user tool anymore bundled in 8.
Hi :)
Yes I did, worked without problem.
The windows server was sp1
Mobilis in Mobile.
Le 28 févr. 2013 à 19:24, Manjari Shrestha manjari.rem...@gmail.com a écrit :
**
Hello,
I am trying to install 8.1 on Windows 2008 R2 server and I get error
InstallAnywhere has stpped working. Has
Does the installer begin and fails after some screen or just at startup?
Le 28 févr. 2013 à 19:48, Rajendra Shrestha manjari.rem...@gmail.com a écrit :
Thank you.. Mine is the same sp.
Manjari Shrestha
301-529-9120
On Feb 28, 2013, at 1:28 PM, laurent matheo lm...@me.com wrote:
Hi
**
ITSM 8.0 and 8.1 work ok with Tomcat 7, even with native libraries :)For 7.6.04 there was an issue with Tomcat 7 and httponly:It's solved in latest hotfix for mid-tier 7.6.04 sp3:https://communities.bmc.com/communities/message/257182#257182On 21 Feb, 2013,at 11:49 AM, Yogesh Ketkar
. 2013/2/21 laurent matheo lm...@me.com: ** Hi :) Thanks a lot, both of you :) Yep indeed it's a query from overview console on hpd:help desk.Laurent ;)On 21 Feb, 2013,at 06:25 AM, vaibhav wadekar wadekar.vaib...@gmail.com wrote: ** Yes it's looks like non admin user performing some
**
Hi List ^_^I have a little question, when I log "SQL" with ARS it happens that some very long SQL queries (like nearly 4k) are "truncated" and finish by "...", for example (I just post the begin and the end of it):///SELECT COUNT(*) FROM T2120 WHERE T2120.C23009 =
to. If it is admin user, you might see short version of SQL.To get complete SQL statement, you can set the parameter Rahul suggested in ar.cfgRegards/VaibhavOn Wednesday, February 20, 2013, laurent matheo wrote:**Hi List ^_^I have a little question, when I log "SQL" with ARS it happens that
**
Hi,We also had some problems with FTS on 7.6.04 sp2 and on Windows environment.At a time, search wasn't working anymore (for example in MFS) and you had a plugin error (can't remember the arerror).I left the project before BMC support found a solution but I gave the admins a script that killed
**
Yep, and I have quite some troubles to make it work / install it properly (BMC Chat 8), hence the query to the experts there ;)On 04 Feb, 2013,at 08:34 PM, Jamie jamie.bo...@transamerica.com wrote:BMC aquired my-service late last year and are re-marketing it as their chat solution with the help
**
Hi list ^_^I was playing with BMC Chat on a Windows server 2012 / sql server 2012, ITSM 8 Patch 002 VM and I'm experiencing some difficulties so I was wondering if anyone had the same problems?I downloaded all files today BMC Chat 8.0.00 from "bmc remedy it service management - BMC Remedy IT
**
Thanks Ravi!On 03 Feb, 2013,at 01:59 PM, "Munukutla,Ravishankar" ravishankar_munuku...@bmc.com wrote:Re-send without the attachment. https://communities.bmc.com/communities/docs/DOC-22528Regards,RaviFrom: Munukutla,Ravishankar Sent: 03 February 2013 18:27To: arslist@ARSLIST.ORGCc: Muthu,
attached to RKM, but this file isn't in BMC chat installation zip.I had to force a template manually in "ardata.html" to display somehow the end result.Laurent.On 03 Feb, 2013,at 05:13 PM, "laurent matheo" lm...@me.com wrote:Hi list ^_^I was playing with BMC Chat on a Windo
Hi :)
I also had the dummy.host.com, we solved it forcing the right the
domain-name in ar.cfg.
I searched a bit on Google but didn't find where it could come from.
It was also on 7.6.04.
Le 24 janv. 2013 à 15:29, Grooms, Frederick W frederick.w.gro...@xo.com a
écrit :
Back on 7.1 I had the
st(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of laurent matheo Sent: Tuesday, January 29, 2013 5:29 PM To: arslist@ARSLIST.ORG Subject: Re: Error loading the Server Information form data Hi :) I also had the "dummy.host.com", we solved it forcing the right the "domain-name&quo
**
Don't ask a Frenchman for ideas, he'll always come with something weird ;)What about:- stop ars server,- stop TC,- delete contents /midtier/cache, tmp and work folders from TC,- empty IE browser cache,- start ARS,- start TC,- test and rant against the Frenchman,On 29 Jan, 2013,at 09:49 PM,
**
Hi Vikram :)Ok cool :)As for the mapping error I don't know we didn't have much those kind of errors actually. I know that mapping can be re-freshed from time to time (should be "cache check interval" in DSO tab in Server Information).We had some issues when server B wasn't available, it
**
Hi :)I'm testing ITSM 8 Patch 001 for a while now with Windows Server 2012 (and SQL Server 2012 btw), so far it's working quite ok, nothing blocked me.The problems I have / had so far:- IE 10 just freezes (didn't have the time to look at time, strongly suspect the way IE10 embeddes flash now),-
**
Hi :)Are the unique index violation errors on the User form or rather on the "People Permission Group" form?.If it's indeed user form, what did you use as the "match" part of the distributed mapping for User form on server A, "match by request ID" or a "matching qualification"?Because if you've
**
Hi :)I never tried 7.6.04 with sql server 2012, but I did a 8.0 with 2012 and it went ok.On 23 Jan, 2013,at 08:20 PM, Matthew Perrault matthew.perra...@genmills.com wrote:Question for the List: Is anyone out there running ITSM 7.6.04 on MS SQL server 2012? We are trying to decide on sql 2008
**
Hi :)I just tried on a VM, it's ITSM 8+, pre load took around 13 minutes to complete (just after installation).I wonder if that's the kind of timing that is "normal" or not?The main difference compared to 7.6.04 (last time I checked) is that you can use the VM in the meantime, before it was
**
Actually documentation on 8.0 is way more clear than the one on 7.6.04:https://docs.bmc.com/docs/display/public/ars8000/BMC+Remedy+Mid+Tier+recommendationsTheoretically it'll create a cache based on statistics from real users use (for 2 days in the doc wiki, at a time BMC support told us 1
**
Hi :)We used DSO for a project for several reasons:1°) customers didn't have a DBA and had its production using DB2 and BO using Oracle (don't ask...),2°) there was a tool from IBM (replication center) but as customer didn't have any DBA...,3°) they wanted to retain 2 years of data on
I have a suggestion, don't do it :)
We did it for a customer where end users had a console where they could upload
csv files to import cis and relations into CMDB and also modify existing assets
(status, put it into inventory, stuff like that).
It had a very big impact on performances since we
**
I agree.Perhaps they could use the doc wiki to do a summary, but cross modules, not just only ARS in ars page, just CMDB in cmdb page (and so on).A common page to all modules, pretty much a summary with an array and links, nothing fancy but just something like that so you could see in a glance
**
Indeed.It happened a couple of times where I just gave up and downloaded everything again :)I don't know which sp it was, but I think the ARS and cmdb or ITSM weren't released exactly at the same time so I was "out of sync".Le 09 jan 2013 à 21:48, Joe D'Souza jdso...@shyle.net a écrit :The
: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of laurent matheo Sent: Wednesday, January 09, 2013 4:39 PM To: arslist@ARSLIST.ORG Subject: Rép : Re: RANT: Downloading Patches for AR System and related / dependant applications...Nope actually I just made
**
Did you check my previous email?Hi Claire :)I just tried on 7.6.04 sp2.Indeed if you choose "Asset admin" as "group" it won't stay, when I choose "Asset Admin" as "Role" (I got both on my list) then it staid.I tried on the panel "Impacted
ooked like there wasn't a reply yet. (I blame Apple)JasonOn Wed, Jan 9, 2013 at 3:54 PM, laurent matheo lm...@me.com wrote:**Did you check my previous email?Hi Claire :)I just tried on 7.6.04 sp2.Indeed if you choose "Asset admin" as "group" it won't st
on Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of laurent matheo Sent: Wednesday, January 09, 2013 4:00 PM To: arslist@ARSLIST.ORG Subject: Rép : Re: RANT: Downloading Patches for AR System and related / dependent applications...Indeed.It happened a couple of times wh
**
Ah cool, missed that :)Thanks.Le 10 jan 2013 à 01:59, "Easter, David" david_eas...@bmc.com a écrit :FYI, the “old PDF” compatibility is still available until the new SPAC utility can be enhanced to provide the same information as the
**
Hi Claire :)I just tried on 7.6.04 sp2.Indeed if you choose "Asset admin" as "group" it won't stay, when I choose "Asset Admin" as "Role" (I got both on my list) then it staid.I tried on the panel "Impacted Areas".Laurent.Le 08 jan 2013 à 23:37, "Sanford, Claire"
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Hi :)First message on ARSLIST ^_^ (wt)... Time to grow up? I remember when I spoke about that with LJ at WWRUG12 that community was for kids and ARSLIST for grownups :)But well... Kids like to hang with grown ups from time to time so bear with me ;)So, as Sylvain told we worked a bit on
tier2: myvalueT2 }, function(json){ var i=0; var my_mval=new Array(); //traversing the json answer $.each(json,function(key,value){//Creating the menumy_mval.push({l:key,v:value});i++; }); //Creating the ARS menu now :) new ARMenu(0,"_lma:test_charmenu",{nov
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