with
it from the URL perspective.
Joe
_
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Abhi$hek
Sent: Thursday, June 23, 2016 12:16 AM
To: arslist@ARSLIST.ORG
Subject: Re: How to customize the CSAT survey url with the custom one
including
* Action Request System discussion list(ARSList) [mailto:
arslist@ARSLIST.ORG] *On Behalf Of *Abhi$hek
*Sent:* Wednesday, June 22, 2016 4:27 AM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: How to customize the CSAT survey url with the custom one
including the Request ID?
**
Thanks for your re
] On Behalf Of Abhi$hek
Sent: Wednesday, June 22, 2016 4:27 AM
To: arslist@ARSLIST.ORG
Subject: Re: How to customize the CSAT survey url with the custom one including
the Request ID?
**
Thanks for your response.
The only requirement is to accommodate the custom URL in place of the OOB one
with request
e done.
Joe
_
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Abhi$hek
Sent: Tuesday, June 21, 2016 11:11 PM
To: arslist@ARSLIST.ORG
Subject: Re: How to customize the CSAT survey url with the custom one
including the Request ID?
e CSAT survey url with the custom one including
the Request ID?
**
Yes but still if you can suggest on it.
On 22 Jun 2016 8:40 p.m., "David Charters"
<da...@charterstechnologies.com<mailto:da...@charterstechnologies.com>> wrote:
**
Right, so change the url in the notificat
my Verizon, Samsung Galaxy smartphone
>
>
> Original message
> From: Abhi$hek <abhi.masc...@gmail.com>
> Date: 6/22/16 8:07 AM (GMT-05:00)
> To: arslist@ARSLIST.ORG
> Subject: Re: How to customize the CSAT survey url with the custom one
> including the Requ
ubject: Re: How to customize the CSAT survey url with the custom one including
the Request ID?
**
Thanks for your response.
The only requirement is to accommodate the custom URL in place of the OOB one
with request I'd as prefix.
Please provide your valuable input.
Early response will be
rator_PNPC`!
>
>
> Regards,
> Anil Kumar K
> https://www.facebook.com/RemedyRockStars/
>
> On Wed, Jun 22, 2016 at 11:15 AM, Abhi$hek <abhi.masc...@gmail.com> wrote:
>
>> **
>>
>> The requirement is to replace the CSAT survey url with the custom one
&
/RemedyRockStars/
On Wed, Jun 22, 2016 at 11:15 AM, Abhi$hek <abhi.masc...@gmail.com> wrote:
> **
>
> The requirement is to replace the CSAT survey url with the custom one
> which user should receive when incident resolved
> On 22 Jun 2016 10:28 a.m., &q
The requirement is to replace the CSAT survey url with the custom one
which user should receive when incident resolved
On 22 Jun 2016 10:28 a.m., "David Charters" <da...@charterstechnologies.com>
wrote:
> **
>
> If I understand you correctly you can just
the CSAT survey url with the custom one including
the Request ID?
**
Thanks for the response.
But the requirement is to have custom URL in the mail instead of the OOB with
the request ID.
Early response will be highly appreciated.
Cheers,
Abhi
On 22 Jun 2016 3:39 a.m., "Joe D'Souza&qu
list@ARSLIST.ORG] On Behalf Of Abhishek Anand
Sent: Tuesday, June 21, 2016 12:52 PM
To: arslist@ARSLIST.ORG
Subject: How to customize the CSAT survey url with the custom one including
the Request ID?
Hi Experts,
How to customize the Remedy CSAT survey url with the custom one including
the Request ID in 8.1
discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Abhishek Anand
Sent: Tuesday, June 21, 2016 12:52 PM
To: arslist@ARSLIST.ORG
Subject: How to customize the CSAT survey url with the custom one including
the Request ID?
Hi Experts,
How to customize the Remedy CSAT survey url
Hi Experts,
How to customize the Remedy CSAT survey url with the custom one including the
Request ID in 8.1.02 version?
We are having a requirement in which we need to replace the OOB CSAT url with
the custom one including the request id as post/pre fix.
Please could you suggest on how
Hey listers ~ can someone refresh my not-so-functional-at-the-moment
memory: I can't remember the form name that allows us to modify the
URL's embedded in notifications for surveys
AR Server: 7.1.00 Patch 002
Service Desk: 7.0.03 Patch 006
Laurie Muhlethaler
First Republic Bank
]
Sent by: Action Request System discussion list(ARSList)
arslist@ARSLIST.ORG
10/30/2008 01:51 PM
Please respond to
arslist@ARSLIST.ORG
To
arslist@ARSLIST.ORG
cc
Subject
Embedded Survey URL in notifications
**
Hey listers ~ can someone refresh my not-so-functional-at-the-moment
memory: I
The Survey URL is a data element for the Survey record in the form
SYS:Attchments. You will need to modify the URL with the correct mid-tier
and app server name so it works in your environment.
HTH,
Janie
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL
, 16 Oct 2008 06:37:42 -0700From: [EMAIL PROTECTED]: Re: Survey URLTo:
[EMAIL PROTECTED]
The Survey URL is a data element for the Survey record in the form
SYS:Attchments. You will need to modify the URL with the correct mid-tier and
app server name so it works in your environment.
HTH
The Survey URL gets sent with the Survey ID so it will be in modify mode for
that particular survey when the user opens the link. All they need to do is
fill in the Response values and/or comments and Save.
Thanks,
Janie
_
From: Action Request System discussion list(ARSList
Can someone send an example of a survey URL that is sent out from the service
request module? I want to see what form it brings up, and what values it sets
in the process before implementing SRM.
Thanks in advance.
Steve
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