Re: Users typing Group names in drop-down lists

2007-04-03 Thread Siti Hawa Bee SHAIK FARID
To: arslist@ARSLIST.ORG Subject: Users typing Group names in drop-down lists How can I prevent the users from typing in drop-down lists? I have users who are typing in the Group name in the Group drop-down lists in both HD and CHG tickets. I have some tickets that have gone into limbo

Re: Users typing Group names in drop-down lists

2007-04-03 Thread Vyom Labs - ITSM Support
Hi Nick, Please specify the version you are using. As I am using AR System 7.0,and in that, user cannot type anything in Dropdown List. And, if you are using Outer box HD Application, then the Group Name is not the drop down list. It is actually a character field, attached with a menu. And,

Re: Users typing Group names in drop-down lists

2007-04-03 Thread Kaiser Norm E CIV USAF 96 CG/SCWOE
names in drop-down lists How can I prevent the users from typing in drop-down lists? I have users who are typing in the Group name in the Group drop-down lists in both HD and CHG tickets. I have some tickets that have gone into limbo because the group doesn't really exist (different capitol

Re: Users typing Group names in drop-down lists

2007-04-03 Thread ARSList
typing Group names in drop-down lists Version? On 4/2/07, ARSList [EMAIL PROTECTED] wrote: ** How can I prevent the users from typing in drop-down lists? I have users who are typing in the Group name in the Group drop-down lists in both HD and CHG tickets. I have some tickets

Re: Users typing Group names in drop-down lists

2007-04-03 Thread ARSList
Sent: Monday, April 02, 2007 11:37 PM To: arslist@ARSLIST.ORG Subject: Re: Users typing Group names in drop-down lists Hi Nick, Go to the form- select the field- go to the properties- ensure display type is Drop-Down List instead of Edit. Good luck

Re: Users typing Group names in drop-down lists

2007-04-03 Thread Leonard Neely
ARSList [EMAIL PROTECTED] Sent by: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG 04/03/2007 08:00 AM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: Users typing Group names in drop-down lists Sorry about that. ARS 6.3 Patch 20, ITSM 6.0 Mid

Re: Users typing Group names in drop-down lists

2007-04-03 Thread Lawson, Dave
, April 03, 2007 10:03 AM To: arslist@ARSLIST.ORG Subject: Re: Users typing Group names in drop-down lists ** I thought it should be something simple. It always is, after you know. :-) Thank you! Nick Havin' Fun in Sacramento From

Re: Users typing Group names in drop-down lists

2007-04-03 Thread ARSList
System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Lawson, Dave Sent: Tuesday, April 03, 2007 12:27 PM To: arslist@ARSLIST.ORG Subject: Re: Users typing Group names in drop-down lists If you have a character field with an attached with an attached menu and you change it from Edit

Re: Users typing Group names in drop-down lists

2007-04-03 Thread Shellman, David
Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of ARSList Sent: Tuesday, April 03, 2007 4:51 PM To: arslist@ARSLIST.ORG Subject: Re: Users typing Group names in drop-down lists ** Dave wrote -- If the user wants to remove the contents from that field because he

Re: Users typing Group names in drop-down lists

2007-04-03 Thread Axton
Win2003 ORACLE 9i -- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *ARSList *Sent:* Tuesday, April 03, 2007 10:03 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: Users typing Group names in drop-down lists ** I thought

Users typing Group names in drop-down lists

2007-04-02 Thread ARSList
How can I prevent the users from typing in drop-down lists? I have users who are typing in the Group name in the Group drop-down lists in both HD and CHG tickets. I have some tickets that have gone into limbo because the group doesn't really exist (different capitol letters, and some other

Re: Users typing Group names in drop-down lists

2007-04-02 Thread Axton
Version? On 4/2/07, ARSList [EMAIL PROTECTED] wrote: ** How can I prevent the users from typing in drop-down lists? I have users who are typing in the Group name in the Group drop-down lists in both HD and CHG tickets. I have some tickets that have gone into limbo because the group