Re: [IxDA Discuss] Ratio of designers to developers

2008-01-23 Thread Adrian Howard
On 23 Jan 2008, at 01:19, Todd Zaki Warfel wrote: > > On Jan 22, 2008, at 5:07 PM, Andrei Herasimchuk wrote: > >> My experience tells me that the best ratio regardless is somewhere >> around 1 designer for every 4 to 6 engineers. > > BTW, I can only speak as an outie on this one, but I'd agree wi

Re: [IxDA Discuss] Why do crappy interfaces sell?

2008-01-23 Thread Adrian Howard
On 22 Jan 2008, at 12:07, Bruno Figueiredo wrote: > Anyway, I think that the main problem is the general lack of knowledge > on how good an interface can be. I'm not talking about ROI, athough > that's a very strong (and also difficult to proove) argument. I'm > talking about the lack of frustrat

Re: [IxDA Discuss] Why do crappy interfaces sell?

2008-01-23 Thread Adrian Howard
On 22 Jan 2008, at 19:23, Bruno Figueiredo wrote: [snip] > My question is: why do people keep buying products with crappy > interfaces? I > guess that since most products ship with poor interfaces, people > have very > low expectations. But these kind of products have been around for > what?

[IxDA Discuss] Master's thesis: Mobile phone GUI model

2008-01-23 Thread squall
I'm currently starting a master's thesis work on a experimental GUI model for mobile phones, and thought I should ask here for some pointers since there are obviously a lot of knowledge available. The plan is (very roughly) this: 1. Decide what programming language to use 2. Make a first prototy

Re: [IxDA Discuss] ATM machines

2008-01-23 Thread Lucy Buykx
I was reminded of this thread last night when I took some money out of a Barclays atm. They have the alignment of buttons and actions sorted. They put a block arrow to each of the buttons even if there is no associated action. That means you can be sure what position it is you want to hit. With r

Re: [IxDA Discuss] Why do crappy interfaces sell?

2008-01-23 Thread ttupper_UDO
The situation described here is not one where consumers have a choice. That is, the company involved isn't presenting the new design to consumers and allowing them to vote with their feet. Instead, they have noted that the old design is selling, so they don't see the ROI they could realize fro

Re: [IxDA Discuss] Why do crappy interfaces sell?

2008-01-23 Thread Bruno Figueiredo
Having read the Jared Spool article Susie pointed out, I think that it's now clearer to me. The development stages he outlines there make perfect sense and explain a lot about the maturity of markets and why on the initial stages of exploring a market niche products are so ill conceived. . . . .

Re: [IxDA Discuss] Why do crappy interfaces sell?

2008-01-23 Thread Chauncey Wilson
Something that I've noticed across usability and design discussion groups is that those of us who design and evaluate products often have a difficult time agreeing on what a "great user interface" really is. In fact, as a field, we are excellent at critiqueing products and providing bad examples, b

Re: [IxDA Discuss] Why do crappy interfaces sell?

2008-01-23 Thread Susie Robson
This is why World Usability Day was started a few years ago. It is a way to try to educate the public that they don't have to settle for difficult to use products, that there is a large group of people that can help make things easier. World Usability Day is growing each year so I can only hope we

Re: [IxDA Discuss] Why do crappy interfaces sell?

2008-01-23 Thread Benjamin Ho
Here's my 2-cents: Fact of the matter is, crappy UI's DO NOT SELL. If you don't give the user/client a choice, they won't know any better and just take it as it is. Down the line, they'll be figuring ways to reduce overhead not knowing that a crappy UI may increase productivity time, thus overhe

Re: [IxDA Discuss] Master's thesis: Mobile phone GUI model

2008-01-23 Thread Barbara Ballard
On 1/23/08, squall <[EMAIL PROTECTED]> wrote: > I'm currently starting a master's thesis work on a experimental GUI model for > mobile phones, > > What programming language would be most convenient? The GUI is supposed to > offer icon based navigation (very traditional mobile style like SE or > Sym

[IxDA Discuss] new features

2008-01-23 Thread Mark Schraad
If your are introducing a new feature on a consumer web site, does it always need to be overtly called out? Particularly if it a catch up feature (your competition already has something similar). I am wondering if there is benefit in letting the user discover a cool feature (any behaviorists out

Re: [IxDA Discuss] new features

2008-01-23 Thread W Evans
Mark - I would say that if it's a potentially disruptive new feature - then call it out in some way - if it's a catch up feature - let it soft-launch because as you intimate - it draws attention to the fact that you are a latecomer and playing catch-up... This actually just happened to me last nigh

Re: [IxDA Discuss] Why do crappy interfaces sell?

2008-01-23 Thread Luis de la Orden Morais
"This is why World Usability Day was started a few years ago." With all due respect Sue, I cannot see how WUD is trying to reach the public with the World Usability Day when from the start the name of the event is not consistently localised to a country's language. You know, the always Coca-Cola/

Re: [IxDA Discuss] new features

2008-01-23 Thread W Evans
Another example of horrid User Experience leading to digruntled customers - Apple (believe it or not), announce that iTunes via Wifi would be available to all iPhone customers in select Starbucks. This was pretty cool and I got amped to try it out. I went into a starbucks and there was a song from

Re: [IxDA Discuss] new features

2008-01-23 Thread Ari Feldman
it depends on the nature of your product. i think it's especially important for products that are either mission critical and/or where financial transactions are involved. for example: we're constantly deploying enhancements to our product every 2 weeks with changes that touch UI to behind the sce

Re: [IxDA Discuss] Why do crappy interfaces sell?

2008-01-23 Thread Stew Dean
On 22/01/2008, Todd Zaki Warfel <[EMAIL PROTECTED]> wrote: > > 6. Buyer isn't the user. How many people here in large-mid sized > companies? Go ahead, raise your hands. Okay, how many of you get to > pick the platform and applications you use? Oh, right. I think the term is 'Golf course purchases

Re: [IxDA Discuss] new features

2008-01-23 Thread Gloria Petron
The downside to this approach is that you basically turn your customers into an extension of your QA team. If something's not working, they'll be inconvenienced regardless, but their complaints are far less likely to be publicized. (We've had to use this approach where I work as well, and it has it

[IxDA Discuss] [JOB] - Interaction Designer -Amsterdam, the Netherlands -TomTom - Full Time

2008-01-23 Thread Ingrid Halters
COMPANY: TomTom URL: www.tomtom.com JOB LOCATION: Amsterdam, the Netherlands JOB TITLE: Interaction Designer JOB DURATION: Permanent, full time JOB DESCRIPTION: TomTom is actively recruiting for talented Interaction Designers. TomTom is one of Europe's fastest growing, most successful an

Re: [IxDA Discuss] Master's thesis: Mobile phone GUI model

2008-01-23 Thread squall
Barbara Ballard wrote: > > You are going to test on an actual device? If possible, you should - > interaction will be different when people have the device in their > hands as opposed to on a computer. Also, are you making any changes or > assumptions regarding the input mechanisms? > Yes, cur

Re: [IxDA Discuss] Why do crappy interfaces sell?

2008-01-23 Thread Scott McDaniel
I hope I don't come off as the cynical sandwich in the picnic basket, but I believe it sometimes happens to keep power in the hands of the developers/software company - they remain the gatekeeper of knowledge about their product and its interface. Just sometimes. Scott -- sing while you may _

Re: [IxDA Discuss] Master's thesis: Mobile phone GUI model

2008-01-23 Thread Nick Quagliara
You might want to check out the book Mobile Interaction Design. As far as personas go, all I can say is it depends. Who are your users? What is the context. Start there. You have to understand who your users are before you can start creating personas. I know there is an extensive thread on

Re: [IxDA Discuss] new features

2008-01-23 Thread Julie Palmer
Another reason to soft launch, at least initially, it is to see how your systems perform, to gather feedback from users who discover the new feature (if you have a tool for that) and to give yourself an opportunity to roll back to the previous version of the product quietly if unexpected problems

[IxDA Discuss] Good Rant on lack of Good GUI Design Software

2008-01-23 Thread Jim Jeffers
Just thought I'd share: http://www.jasonsantamaria.com/archive/2008/01/23/mucking_up_the_fireworks.php Jason Santa Maria posted an excellent rant on his blog about the lack of a solid design application for creating GUIs. Most of us jump through hoops to accomplish our designs in traditional

[IxDA Discuss] CfP: EuroiTV2008 - Short Papers/Posters/Demos/Doctoral Consortium - February 29th, 2008

2008-01-23 Thread Obrist, Marianna
= 6th European Interactive TV Conference EuroITV 2008 Changing Television Environments July 3rd to 4th 2008 in Salzburg, Austria http://www.EuroITV2008.org = Supported

Re: [IxDA Discuss] Defining UCD (and other things)

2008-01-23 Thread andrew_hinton
>Jeff White asked: " >How can you even know if ACD is any different than UCD if you're >saying UCD is not defined?" Personally, Jeff, when I take a UCD approach, I completely ignore anything related to activity and focus exclusively on the state of the user's soul. Otherwise I might accidenta

[IxDA Discuss] [JOB] - Senior Interaction Designer - Seattle, Wa - Zumobi - Full Time

2008-01-23 Thread Shannon Carter
COMPANY: Zumobi URL: www.zumobi.com JOB LOCATION: Seattle, Wa JOB TITLE: Senior Interaction Designer JOB DURATION: Permanent, full time JOB DESCRIPTION: For as long as you can remember, you've had an innate talent for how things look & feel, yet you also have an excellent sense for the w

Re: [IxDA Discuss] Why do crappy interfaces sell?

2008-01-23 Thread Susie Robson
Luis, Interesting. Has this been brought to anyone's attention that can make the necessary changes? I would have thought, though I could be mistaken, that each local UPA chapter had some control in how they publicize this, call it, or create a URL for it. I can check with the founder/organizer abo

Re: [IxDA Discuss] Defining UCD (and other things)

2008-01-23 Thread Nikolas Laufer-Edel
Robert I would love to join the basecamp team. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=24685 *Come to IxDA Interaction08 | Savannah* Februar

Re: [IxDA Discuss] Good Rant on lack of Good GUI Design Software

2008-01-23 Thread Andrei Herasimchuk
On Jan 23, 2008, at 9:22 AM, Jim Jeffers wrote: > Jason Santa Maria posted an excellent rant on his blog about the lack > of a solid design application for creating GUIs. Most of us jump > through hoops to accomplish our designs in traditional art programs > such as Photoshop or Illustrator. Do

Re: [IxDA Discuss] Defining UCD (and other things)

2008-01-23 Thread Robert Hoekman, Jr.
> Robert I would love to join the basecamp team. Actually, it looks like we're moving the project over to IxDA's Basecamp account, so David or Liz will need to add you. -r- *Come to IxDA Interaction08 | Savannah* February 8-10, 200

Re: [IxDA Discuss] Good Rant on lack of Good GUI Design Software

2008-01-23 Thread dave malouf
I'm a current user of Expression Blend and I think it is REALLY close ... about 60% of the way there. that missing 40% is painful. I have had good contacts with that team and I think that if we give them to 3.5 or 4.0 they might get it right. What I see wrong with their current direction is that t

Re: [IxDA Discuss] Good Rant on lack of Good GUI Design Software

2008-01-23 Thread W Evans
I hear you Dave -- A while back we talked a bit about this - and I was using Expression for some design/interaction prototyping - but you you are right - from a designer's perspective it was still very very painful (caveat - I haven't used it since September). The usability and flow was just not t

[IxDA Discuss] Want feedback: Interface Elements

2008-01-23 Thread Russell Wilson
I have used the following categories to identify all of the elements in a given user interface ³snapshot². This is a static (not dynamic or interactive) tool that has served well, and I would love feedback. Specifically, can you think of any possible user interface elements that would not fit int

[IxDA Discuss] Should web apps maintain state when moving between tabs

2008-01-23 Thread Connor, Adam
I feel like the answer to this should be pretty cut-and-dry, but I can't help but second guess myself. I'm working on a web app with a tabbed interface (what else is new). Under each tab is a workflow that carries the user through a few screens in order to reach a result. Consider the following

Re: [IxDA Discuss] Should web apps maintain state when moving between tabs

2008-01-23 Thread Troy Gardner
Keep state. Tabs, accordians should only begin again if. Explicitly cleared. Think of the metaphor of a file cabinet that tabs are based on. IF you move something around, does it change? If you need to return to the beginning of a workflow there should be something like a home button and a confirm

Re: [IxDA Discuss] Should web apps maintain state when moving between tabs

2008-01-23 Thread Allen Smith
It may be somewhat context specific (i.e., what this is actually used for), but in the general case you outlined I would retain statefulness. Regards, Al Sent from my iPhone On Jan 23, 2008, at 12:38 PM, "Connor, Adam" <[EMAIL PROTECTED]> wrote: > I feel like the answer to this should be p

Re: [IxDA Discuss] Should web apps maintain state when moving between tabs

2008-01-23 Thread Shep McKee
It depends. ;) This is an issue I constantly run into as web apps become more complex. The same interaction patterns are being used for 2 different purposes: (1) pure navigation or (2) as a card stack / tabbed dialog / (whatever you want to call it). In the end - it really depends on context

Re: [IxDA Discuss] Should web apps maintain state when moving between tabs

2008-01-23 Thread W Evans
A more abstract question is this - Why are essentially two independant wizard like form operations happening inside of tabs to begin with? Is that the right metaphor to separate out different categories, types of interactions, workflows What does the tab metaphor mean in the context of the ap

Re: [IxDA Discuss] Good Rant on lack of Good GUI Design Software

2008-01-23 Thread Russell Wilson
Adobe is doing the same thing, but in the other direction with Flex/AIR and Thermo. Because Adobe has a MUCH better undrestanding of the designer, I would be prone to align with their efforts. That is, I would rather work with their products as they come up to speed on understanding the developer

Re: [IxDA Discuss] Should web apps maintain state when moving between tabs

2008-01-23 Thread Jared M. Spool
On Jan 23, 2008, at 3:38 PM, Connor, Adam wrote: > Consider the following, I have two tabs Tab A and Tab B. Under Tab > A is > Process A and under Tab B is Process B. If a user begins Process A, > and > at any point clicks on Tab B (for any reason) when the user returns to > Tab A, should th

Re: [IxDA Discuss] Should web apps maintain state when moving between tabs

2008-01-23 Thread Adam Connor
Hmm, you guys have given me some things to think about. Perhaps "tabs" is an inappropriate metaphor to use here due to what it implies. Maybe simple navigation "buttons/links" would be better. To add a bit more detail to the problem I am working on, and because I'm a geek and fanboy I'll give

Re: [IxDA Discuss] Should web apps maintain state when moving between tabs

2008-01-23 Thread Darren Ellis
If the user has to progress through a flow to reach the result, then letting them jump a step or two ahead seems confusing ... but I don't know the full context. Is it critical the user completes the interaction on each tab? There's always the simple "continue" button, or "skip this step". Depends

Re: [IxDA Discuss] Good Rant on lack of Good GUI Design Software

2008-01-23 Thread David Malouf
The Thermo stuff is definitely interesting, but thinks like a graphic designer, not like an interactive designer. Expression in their tutorials anyway is thinking similarly. Basic assumption that is false that both are making is that I'm going to make a finalized high fidelity graphic UI as a flat

Re: [IxDA Discuss] Good Rant on lack of Good GUI Design Software

2008-01-23 Thread Mark Schraad
nice... On Jan 23, 2008, at 7:56 PM, David Malouf wrote: > but they are a developer (wolf) in sheep's > clothing *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.

Re: [IxDA Discuss] Good Rant on lack of Good GUI Design Software

2008-01-23 Thread Andrei Herasimchuk
On Jan 23, 2008, at 4:56 PM, David Malouf wrote: > What is the core element that most (sorry Andrei) IxD's work with? > Wireframes > What we want more than anything is a way to sketch, not to draw, > interactions as easily as we can wireframe. I'm not sure why you are apologizing to me. 8^)

Re: [IxDA Discuss] Good Rant on lack of Good GUI Design Software

2008-01-23 Thread Matthew Nish-Lapidus
On Jan 23, 2008 7:56 PM, David Malouf <[EMAIL PROTECTED]> wrote: > The Thermo stuff is definitely interesting, but thinks like a graphic > designer, not like an interactive designer. Expression in their tutorials > anyway is thinking similarly. i've always done my wireframes and prototypes with htm

Re: [IxDA Discuss] new features

2008-01-23 Thread Jared M. Spool
On Jan 23, 2008, at 10:15 AM, Mark Schraad wrote: > If your are introducing a new feature on a consumer web site, does > it always need to be overtly called out? Particularly if it a catch > up feature (your competition already has something similar). I am > wondering if there is benefit in

Re: [IxDA Discuss] Should web apps maintain state when moving between tabs

2008-01-23 Thread Jared M. Spool
On Jan 23, 2008, at 7:23 PM, Adam Connor wrote: > So, getting back to my question, if after drilling down within > "Comics" > I click on "Artwork" so I can see something there and then go back to > "Comics" should I still see my drilled down results. Half an hour creating a working paper proto

Re: [IxDA Discuss] Good Rant on lack of Good GUI Design Software

2008-01-23 Thread David Malouf
HI Matt, I would NEVER want to use Expression (except Web Designer) if I was doing a web site. This is for Silverlight and WPF solutions only. If you ain't doing one of those, don't bother. But that being said, one of my issues with the method below is that it assume that standard HTML controls a

[IxDA Discuss] JOB: Sr. Interaction Designer OR Sr. Visual Designer, Mountain View, CA, Sliced Bread Design

2008-01-23 Thread Julie Stanford
Two full-time design opportunities at Sliced Bread! Sliced Bread Design is looking for two full time employees: . Senior Interaction Designer . Senior Visual Designer More info below on the company and both positions... About Sliced Bread Design "Talk to everyone who works for Sli