Maybe the HD was manufactured after the date of the computer. You might get
a clue by tracking System Profiler info on model and serial number and
checking things from there. Or maybe you can expose a physical label with
info on the HD itself.
Timothy Luoma [EMAIL PROTECTED] wrote:
Except
On Sep 2, 2004, at 11:41, G-Books wrote:
Message-Id: [EMAIL PROTECTED]
From: Timothy Luoma [EMAIL PROTECTED]
Subject: Applecare - impressed and not impressed
Date: Thu, 2 Sep 2004 02:06:06 -0400
Several times this form letter refers to my 'iBook' (which was really a
Powerbook).
TjL
Hello Tim,
I
On Sep 5, 2004, at 6:34 PM, RK Rossi wrote:
It is very possible that iBook and Powerbook are grouped together too.
They are not - the iBook Apple Care is much cheaper than PowerBook.
They sell in different boxes.
see. http://www.apple.com/support/products/
Jan
--
G-Books is sponsored by
As an Apple Certified Technician I can assure you that if you sent that
machine to my shop I wouldn't have looked at that printout for more
than a
second and then I would have gone about my merry way troubleshooting
it with
*real* utilities. Not lightweight consumer stuff like Techtool. Real
On 9/4/04 4:38 PM, Timothy Luoma [EMAIL PROTECTED] Spew into the
Cybertrough:
I'm not sure what they replaced. All I know is that they sent it back
with my Crucial RAM in a baggie and a note saying that my hard drive
problems were caused by 3rd party RAM because all of the problems
stopped
.. Original Message ...
On Thu, 02 Sep 2004 14:33:41 -0400 [EMAIL PROTECTED]
[EMAIL PROTECTED] wrote:
But if the diagnostic test doesn't show up any problem the fun begins
The problem with that theory here is that TechTools reported a problem with
the HD (which I printed out and sent
On 9/3/04 7:00 AM, Timothy Luoma [EMAIL PROTECTED] Spew into the
Cybertrough:
The problem with that theory here is that TechTools reported a problem with
the HD (which I printed out and sent along) plus Finder/cp showed problems
on some files which I put in one folder on the Desktop called
Kyle Hansen on 9/3/04 1:27 PM wrote:
As an Apple Certified Technician I can assure you that if you sent that
machine to my shop I wouldn't have looked at that printout for more than a
second and then I would have gone about my merry way troubleshooting it with
*real* utilities. Not
As an Apple Certified Technician I can assure you that if you sent that
machine to my shop I wouldn't have looked at that printout for more than a
second and then I would have gone about my merry way troubleshooting it with
*real* utilities. Not lightweight consumer stuff like Techtool. Real
As an Apple Certified Technician I can assure you that if you sent that
machine to my shop I wouldn't have looked at that printout for more than a
second and then I would have gone about my merry way troubleshooting it with
*real* utilities. Not lightweight consumer stuff like Techtool.
As an Apple Certified Technician I can assure you that if you sent that
machine to my shop I wouldn't have looked at that printout for more than a
second and then I would have gone about my merry way
troubleshooting it with
*real* utilities. Not lightweight consumer stuff like Techtool.
From: Tom and Lisa P [EMAIL PROTECTED]
Reply-To: G-Books [EMAIL PROTECTED]
Date: Fri, 3 Sep 2004 15:41:19 -0400
To: G-Books [EMAIL PROTECTED]
Subject: Re: Applecare - impressed and not impressed
As an Apple Certified Technician I can assure you that if you sent that
machine to my
On 9/3/04 12:02 PM, Mark Kippert [EMAIL PROTECTED] Spew into the
Cybertrough:
Kyle Hansen on 9/3/04 1:27 PM wrote:
As an Apple Certified Technician I can assure you that if you sent that
machine to my shop I wouldn't have looked at that printout for more than a
second and then I would have
On 9/3/04 2:55 PM, Tom and Lisa P [EMAIL PROTECTED] Spew into the
Cybertrough:
I use Apple's internal Service Diagnostics Software and a couple of
Hardware Board testers and hard drive testing stations. The only retail
Utilities I use are Diskwarrior and Hard Disk Speedtools.
Apple has a
On Sep 3, 2004, at 3:24 PM, Kyle Hansen wrote:
They are really well organized. Better than any PC company and
I have many Certs on the PC side as well.
That's odd, because I usually find Tums to be far more useful on the PC
side...
--
Bruce Johnson
This is the sig who says 'Ni!'
--
G-Books is
On 9/3/04 3:30 PM, Bruce Johnson [EMAIL PROTECTED] Spew into
the Cybertrough:
On Sep 3, 2004, at 3:24 PM, Kyle Hansen wrote:
They are really well organized. Better than any PC company and
I have many Certs on the PC side as well.
That's odd, because I usually find Tums to be far more
As I think I've shared, I started having problems with my hard drive a
few weeks ago (about 2 I think).
Errors appeared in the system log about an UNDEFINED problem in disk0s3
that coincided with the system lockups that I was having.
TechTools reported Error -4 with the disk... no errors for
On Thu, Sep 2, 2004 at 2:06 am -0400, Timothy Luoma wrote:
Here's the unimpressive part. The Powerbook came back with a note
saying We diagnosed the problem as 3rd party hardware [a 512mb RAM
chip from Crucial.com which I've had since early June]. Your iBook
passed all tests after removing
If you send any computer back to Apple for any work, it should go back just
as you got it RAM wise to avoid that issue with them.
Tom
I think placing the blame on the RAM chip sounds like a bunch of hooey
to me. The RAM has been in there for months and I've never had a
problem with Crucial
.. Original Message ...
On Thu, 02 Sep 2004 10:05:43 -0500 Thomas Ethen [EMAIL PROTECTED]
wrote:
If you send any computer back to Apple for any work, it should go back just
as you got it RAM wise to avoid that issue with them.
yeah I actually forgot that it was in there, otherwise I
On 9/2/04 11:05 AM, Thomas Ethen [EMAIL PROTECTED] wrote:
If you send any computer back to Apple for any work, it should go back just
as you got it RAM wise to avoid that issue with them.
Tom
I think placing the blame on the RAM chip sounds like a bunch of hooey
to me. The RAM has been
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