After a bad experience with Dell several years ago I will never do
business with them again. My Inspiron laptop failed while under warranty.
They had me ship it back to them, after which they claimed the motherboard
showed evidence of a coffee spill, not covered under warranty. I knew there
was no
Al Anger wrote:
>
>> Dell replaced two of mine. The machines in question are old as HELL, old
>> news, move on.
>>
> Hardware wise, yes. Punitive damages; finical fines and a spanking from
> the public?
>
> So what else is new thinks my cynical vision.
> We will see said a blind m
> Dell replaced two of mine. The machines in question are old as HELL, old
> news, move on.
>
Hardware wise, yes. Punitive damages; finical fines and a spanking from
the public?
So what else is new thinks my cynical vision.
We will see said a blind man.
al
On Thu, Jul 01, 2010 at 11:45:57AM -0300, Thane Sherrington wrote:
> At 06:07 PM 30/06/2010, CW wrote:
> >http://www.computerworld.com/s/article/9178671/Update_Dell_knew_thousands_of_PCs_were_faulty_court_papers_say
> >
> >So, the suit alleges deceptive practices, etc.
> >
> >I'm wondering how bad
Here! Here!
This I agree with. I have worked many troubles that took, sometimes,
weeks to resolve. Stuff does happen.
The vision of continuing to sell/market "known" shoddy product is very
telling to me. (And, I did use a Dell Optiplex for years before I was
laid off.) Sadly, commercial bui
At 12:14 PM 01/07/2010, tmse...@rlrnews.com wrote:
I don't think the warranty thing is what hurts them. I think the
claim that they knew it was an issue and told sales and tech staff
to blame other things or downplay the problem as deceptive business
practices can have serious reaction.
Yeah,
From: Harry McGregor
Sender: hardware-boun...@hardwaregroup.com
Date: Thu, 01 Jul 2010 07:57:02
To:
Reply-To: hardware@hardwaregroup.com
Subject: Re: [H] How bad will this get for Dell?
On 7/1/10 7:45 AM, Thane Sherrington wrote:
> At 06:07 PM 30/06/2010, CW wrote:
>> http://www.compu
At 11:57 AM 01/07/2010, Harry McGregor wrote:
Dell made a point of sending out extra systems to areas hardest hit, and
there was an internal push to inspect systems.
Of course if you missed the 3 year warranty, you were out of luck.
IBM dealt with it better, IMHO, but I am biased (work for IBM
On 7/1/10 7:45 AM, Thane Sherrington wrote:
> At 06:07 PM 30/06/2010, CW wrote:
>> http://www.computerworld.com/s/article/9178671/Update_Dell_knew_thousands_of_PCs_were_faulty_court_papers_say
>>
>>
>> So, the suit alleges deceptive practices, etc.
>>
>> I'm wondering how bad this works out or if t
At 06:07 PM 30/06/2010, CW wrote:
http://www.computerworld.com/s/article/9178671/Update_Dell_knew_thousands_of_PCs_were_faulty_court_papers_say
So, the suit alleges deceptive practices, etc.
I'm wondering how bad this works out or if this turns into a major
class action.
Probably won't be go
OK.
Like this different from similar practices of Intel, HP, Compac, AMD,
Motorola, Micron, GateWay, IBM, etc?
Some bad stuff got out of the factory?
If Dell has gross amounts of spare parts (their expense), small noise.
If Dell has NO amount of spare parts (or plan), very big noise.
This one
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