Re: Fed-Up With IBM Support!

2009-11-02 Thread Dave Yarris
/2009 11:32 AM Subject: Fed-Up With IBM Support! Sent by: The IBM z/VM Operating System IBMVM@LISTSERV.UARK.EDU VENT You know what, I recall a day when IBMLINK ran on 3270 terminals and when you entered search criteria on a problem you'd ONLY get VALID responses for your OS and problem

Re: Fed-Up With IBM Support!

2009-10-30 Thread Edward M Martin
From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On Behalf Of Howard Rifkind Sent: Thursday, October 29, 2009 6:24 PM To: IBMVM@LISTSERV.UARK.EDU Subject: Re: Fed-Up With IBM Support! I too just use the phone and try my best to explain the issue to a person who only thinks

Re: Fed-Up With IBM Support!

2009-10-29 Thread Schuh, Richard
, October 28, 2009 4:55 PM To: IBMVM@LISTSERV.UARK.EDU Subject: Re: Fed-Up With IBM Support! There is no http://www.ibm.com/ibmbmlink. If you mean http://www.ibm.com/= ibmlink, that is the URL that IBMLink recommends you use. What were you using for IBMLink 2000= ? Alan Ackerman Alan (dot

Re: Fed-Up With IBM Support!

2009-10-29 Thread MacIntyre, Cory
: Wednesday, October 28, 2009 4:55 PM To: IBMVM@LISTSERV.UARK.EDU Subject: Re: Fed-Up With IBM Support! There is no http://www.ibm.com/ibmbmlink. If you mean http://www.ibm.com/= ibmlink, that is the URL that IBMLink recommends you use. What were you using for IBMLink 2000= ? Alan Ackerman Alan

Re: Fed-Up With IBM Support!

2009-10-29 Thread Schuh, Richard
That worked. Thanks. Regards, Richard Schuh -Original Message- From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On Behalf Of MacIntyre, Cory Sent: Thursday, October 29, 2009 11:19 AM To: IBMVM@LISTSERV.UARK.EDU Subject: Re: Fed-Up With IBM Support! Try

Re: Fed-Up With IBM Support!

2009-10-29 Thread Ward, Mike S
Try: http://www.ibm.com/ibmlink -Original Message- From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On Behalf Of Schuh, Richard Sent: Thursday, October 29, 2009 11:10 AM To: IBMVM@LISTSERV.UARK.EDU Subject: Re: Fed-Up With IBM Support! Neither of those URLs works

Re: Fed-Up With IBM Support!

2009-10-29 Thread Frank M. Ramaekers
, Texas 76710 -Original Message- From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On Behalf Of Schuh, Richard Sent: Thursday, October 29, 2009 11:10 AM To: IBMVM@LISTSERV.UARK.EDU Subject: Re: Fed-Up With IBM Support! Neither of those URLs works for me. I

Re: Fed-Up With IBM Support!

2009-10-29 Thread Howard Rifkind
and describes the issue as it was recorded just tell them that isn't what you called in about. I surrender! --- On Tue, 10/27/09, Michael Coffin michaelcof...@mccci.com wrote: From: Michael Coffin michaelcof...@mccci.com Subject: Fed-Up With IBM Support! To: IBMVM@LISTSERV.UARK.EDU Date: Tuesday, October

Re: Fed-Up With IBM Support!

2009-10-28 Thread Alan Ackerman
There is no http://www.ibm.com/ibmbmlink. If you mean http://www.ibm.com/ ibmlink, that is the URL that IBMLink recommends you use. What were you using for IBMLink 2000 ? Alan Ackerman Alan (dot) Ackerman (at) Bank of America (dot) com

Fed-Up With IBM Support!

2009-10-27 Thread Michael Coffin
VENT You know what, I recall a day when IBMLINK ran on 3270 terminals and when you entered search criteria on a problem you'd ONLY get VALID responses for your OS and problem (not 3,000,000 keyword hits 99.99% of them having NOTHING to do with your OS or your problem!). I recall a day

Re: Fed-Up With IBM Support!

2009-10-27 Thread Brian Nielsen
My apologies in advance, but all I can think of is: Other than that, Mrs. Lincoln, how did you like the play? Brian Nielsen On Tue, 27 Oct 2009 11:31:43 -0400, Michael Coffin michaelcof...@mccci.com wrote: VENT You know what, I recall a day when IBMLINK ran on 3270 terminals and whe n

Re: Fed-Up With IBM Support!

2009-10-27 Thread Huegel, Thomas
: Re: Fed-Up With IBM Support! My apologies in advance, but all I can think of is: Other than that, Mrs. Lincoln, how did you like the play? Brian Nielsen On Tue, 27 Oct 2009 11:31:43 -0400, Michael Coffin michaelcof...@mccci.com wrote: VENT You know what, I recall a day when IBMLINK ran

Re: Fed-Up With IBM Support!

2009-10-27 Thread MacIntyre, Cory
@LISTSERV.UARK.EDU Subject: Re: Fed-Up With IBM Support! I always just use the phone. Most of the time you get someone that speaks pretty good English. -Original Message- From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On Behalf Of Brian Nielsen Sent: Tuesday, October 27, 2009

Re: Fed-Up With IBM Support!

2009-10-27 Thread Michael Coffin
Thanks Brian, I NEEDED that! : -Mike -Original Message- From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On Behalf Of Brian Nielsen Sent: Tuesday, October 27, 2009 1:32 PM To: IBMVM@LISTSERV.UARK.EDU Subject: Re: Fed-Up With IBM Support! My apologies in advance

Re: Fed-Up With IBM Support!

2009-10-27 Thread Paul Raulerson
Coffin [mailto:michaelcof...@mccci.com] Sent: Tuesday, October 27, 2009 10:31 AM To: IBMVM@LISTSERV.UARK.EDU Subject: Fed-Up With IBM Support! VENT You know what, I recall a day when IBMLINK ran on 3270 terminals and when you entered search criteria on a problem you'd ONLY get VALID responses

Re: Fed-Up With IBM Support!

2009-10-27 Thread Frank M. Ramaekers
To: IBMVM@LISTSERV.UARK.EDU Subject: Fed-Up With IBM Support! VENT You know what, I recall a day when IBMLINK ran on 3270 terminals and when you entered search criteria on a problem you'd ONLY get VALID responses for your OS and problem (not 3,000,000 keyword hits 99.99% of them

Re: Fed-Up With IBM Support!

2009-10-27 Thread Patrick Carroll
-Up With IBM Support! VENT You know what, I recall a day when IBMLINK ran on 3270 terminals and when you entered search criteria on a problem you'd ONLY get VALID responses for your OS and problem (not 3,000,000 keyword hits 99.99% of them having NOTHING to do with your OS or your

Re: Fed-Up With IBM Support!

2009-10-27 Thread Alan Altmark
On Tuesday, 10/27/2009 at 11:32 EDT, Michael Coffin michaelcof...@mccci.com wrote: For crying out loud IBM, can't you have a SINGLE sign-on for a customer to be able to access ALL of the services/entitlements that they've paid for? Why do I need an IBMLINK id/pw, an IBM (presumably

Re: Fed-Up With IBM Support!

2009-10-27 Thread Mark Pace
On Tue, Oct 27, 2009 at 11:31 AM, Michael Coffin michaelcof...@mccci.comwrote: VENT snip For crying out loud IBM, can't you have a SINGLE sign-on for a customer to be able to access ALL of the services/entitlements that they've paid for? Why do I need an IBMLINK id/pw, an IBM

Re: Fed-Up With IBM Support!

2009-10-27 Thread Schuh, Richard
easier. All the things you said ... Regards, Richard Schuh From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On Behalf Of Michael Coffin Sent: Tuesday, October 27, 2009 8:32 AM To: IBMVM@LISTSERV.UARK.EDU Subject: Fed-Up With IBM Support

Re: Fed-Up With IBM Support!

2009-10-27 Thread P S
On Tue, Oct 27, 2009 at 2:20 PM, Schuh, Richard rsc...@visa.com wrote: I wish you would let us know what you really think. Yes, the web interface is surprisingly difficult to use for a company that is at the forefront of technology. Single login would be nice. Ease of navigation could be

Re: Fed-Up With IBM Support!

2009-10-27 Thread Michael Coffin
2:24 PM To: IBMVM@LISTSERV.UARK.EDU Subject: Re: Fed-Up With IBM Support! I have never had a problem opening up a problem on http://www.ibm.com/ibmbmlink, it has the old (3270 based) ServiceLink menu with: Automatic https://www-304.ibm.com/ibmlink/ast/ast.wss?lc=encc=US Status Tracking (AST

Re: Fed-Up With IBM Support!

2009-10-27 Thread John Hanley
Subject ARK.EDU Fed-Up With IBM Support! 10/27/2009 11:31