shopzseries

2010-04-12 Thread Gentry, Stephen
I'm sorry to post this to the list but I am getting no satisfaction from the normal support phone numbers when I contact shopzseries with log on problem. I keep getting past off to another person. The last person I was in contact with told me to call the support number I started with. So

Re: shopzseries

2010-04-12 Thread Charles Grady
If you just need an RUS... Why not IBM.COM/IBMLINK and just order the zVM RSU there?. stephen.gen...@lafayettelife.com 04/12/10 08:25AM I'm sorry to post this to the list but I am getting no satisfaction from the normal support phone numbers when I contact shopzseries with log on problem. I

Re: shopzseries

2010-04-12 Thread Alan Altmark
On Monday, 04/12/2010 at 08:25 EDT, Gentry, Stephen stephen.gen...@lafayettelife.com wrote: I?m sorry to post this to the list but I am getting no satisfaction from the normal support phone numbers when I contact shopzseries with log on problem. I keep getting past off to another person

Re: shopzseries

2010-04-12 Thread Gentry, Stephen
What should I look for? ServiceLink? If so, it is not displayed on the web page. -Original Message- From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On Behalf Of Charles Grady Sent: Monday, April 12, 2010 8:49 AM To: IBMVM@LISTSERV.UARK.EDU Subject: Re: shopzseries

Re: shopzseries

2010-04-12 Thread Bill Munson
://www.linkedin.com/in/BillMunson Gentry, Stephen stephen.gen...@lafayettelife.com Sent by: The IBM z/VM Operating System IBMVM@LISTSERV.UARK.EDU 04/12/2010 09:47 AM Please respond to The IBM z/VM Operating System IBMVM@LISTSERV.UARK.EDU To IBMVM@LISTSERV.UARK.EDU cc Subject Re: shopzseries

Re: shopzseries

2010-04-12 Thread Gentry, Stephen
Munson Sent: Monday, April 12, 2010 9:52 AM To: IBMVM@LISTSERV.UARK.EDU Subject: Re: shopzseries www.ibm.com/ibmlink brings you to the sign in screen for ServiceLink good luck Bill Munson Sr. z/VM Systems Programmer Brown Brothers Harriman CO. 525 Washington Blvd. Jersey City, NJ 07310 201-418

Re: shopzseries

2010-04-12 Thread Bill Munson
@LISTSERV.UARK.EDU cc Subject Re: shopzseries When I go to that screen and log in, I get a screen whose title is: Purchase/upgrade tools. There is nothing on the screen that mentions ServiceLink, nor in the drop down lists. -Original Message- From: The IBM z/VM Operating System [mailto:ib

Re: shopzseries

2010-04-12 Thread Peter . Webb
...@listserv.uark.edu] On Behalf Of Gentry, Stephen Sent: April 12, 2010 09:57 To: IBMVM@LISTSERV.UARK.EDU Subject: Re: shopzseries When I go to that screen and log in, I get a screen whose title is: Purchase/upgrade tools. There is nothing on the screen that mentions ServiceLink, nor in the drop down lists

Re: shopzseries

2010-04-12 Thread Gentry, Stephen
...@ttc.ca Sent: Monday, April 12, 2010 10:10 AM To: IBMVM@LISTSERV.UARK.EDU Subject: Re: shopzseries You could try this link: https://www-304.ibm.com/usrsrvc/account/userservices/jsp/login.jsp?persi stPage=truepage=/ibmlink/servicelink/servicelinkPage.jsp%3Flc%3Den%26cc %3DCAPD-REFERER=noneerror

Re: shopzseries

2010-04-12 Thread Peter . Webb
Sent: April 12, 2010 10:17 To: IBMVM@LISTSERV.UARK.EDU Subject: Re: shopzseries When I go to that screen and log in, I get a screen whose title is: Purchase/upgrade tools. There is nothing on the screen that mentions ServiceLink, nor in the drop down lists. -Original Message- From: The IBM z

Re: shopzseries

2010-04-12 Thread Frank M. Ramaekers
Subject: Re: shopzseries When I go to that screen and log in, I get a screen whose title is: Purchase/upgrade tools. There is nothing on the screen that mentions ServiceLink, nor in the drop down lists. -Original Message- From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu

Re: shopzseries

2010-04-12 Thread Gentry, Stephen
: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On Behalf Of Alan Altmark Sent: Monday, April 12, 2010 9:11 AM To: IBMVM@LISTSERV.UARK.EDU Subject: Re: shopzseries On Monday, 04/12/2010 at 08:25 EDT, Gentry, Stephen stephen.gen...@lafayettelife.com wrote: I?m sorry to post

Re: shopzseries

2010-04-12 Thread Gentry, Stephen
Of peter.w...@ttc.ca Sent: Monday, April 12, 2010 10:25 AM To: IBMVM@LISTSERV.UARK.EDU Subject: Re: shopzseries Hi Steve, I've attached a screen shot of what I see, that probably won't make it to the list. Perhaps your employer has not purchased a ServiceLink subscription? Peter -Original Message

Re: shopzseries

2010-04-12 Thread Gentry, Stephen
. Ramaekers Sent: Monday, April 12, 2010 10:27 AM To: IBMVM@LISTSERV.UARK.EDU Subject: Re: shopzseries Have you tried (as others have mentioned) IBMLink? http://www.ibm.com/ibmlink Frank M. Ramaekers Jr. -Original Message- From: The IBM z/VM Operating System [mailto:ib

Re: shopzseries

2010-04-12 Thread RPN01
. -Original Message- From: The IBM z/VM Operating System [mailto:ib...@listserv.uark.edu] On Behalf Of Frank M. Ramaekers Sent: Monday, April 12, 2010 10:27 AM To: IBMVM@LISTSERV.UARK.EDU Subject: Re: shopzseries Have you tried (as others have mentioned) IBMLink? http://www.ibm.com/ibmlink

Re: shopzseries

2010-04-12 Thread Gentry, Stephen
What prompted the phone call to support: I tried to log on to Shopzseries and got an error. Basically, logon rejected, go register. I know I'm registered because I've used Shopzseries within the past 3 months to check on some service. So, I accused myself of poor typing skills and tried again

Re: shopzseries

2010-04-12 Thread Mike Walter
alone, not my employer's. Gentry, Stephen stephen.gen...@lafayettelife.com Sent by: The IBM z/VM Operating System IBMVM@LISTSERV.UARK.EDU 04/12/2010 09:29 AM Please respond to The IBM z/VM Operating System IBMVM@LISTSERV.UARK.EDU To IBMVM@LISTSERV.UARK.EDU cc Subject Re: shopzseries I

Re: shopzseries

2010-04-12 Thread Edward M Martin
Hello Stephen Gentry, IBMLINK is a purchase item for a specific name. Your manager will have to give you the sign on name and password. ShopZSeries should be using your email address and whatever password you made when registered. I would suggest bring up your IE Browser, delete all

Kudos to Shopzseries

2009-02-12 Thread Brian Nielsen
I just ordered the lastest z/VM RSU from Shopzseries. I went in with the expectation of having to do battle once again and was pleasantly surprise d at how easy it was with the new layout! So, kudos and hats off on making this process so much easier since the last time I used it. Brian

Re: ordering z/vm via shopzseries

2007-09-11 Thread Jim Elliott [EMAIL PROTECTED]
Lionel: I just experienced shopzseries for the first time. To say it was interesting is an understatement. If a user has a problem or question related to their ShopzSeries experience, they should use the contact information on the Customer service page to get support. I used it to order z/vm

ordering z/vm via shopzseries

2007-09-10 Thread Lionel B. Dyck
I just experienced shopzseries for the first time. To say it was interesting is an understatement. I used it to order z/vm 5.3 and found I was able to select it on DVD but then when it asked for media options it only allowed 2 which were both tape. Is there a way to order the base z/VM

Re: Ordering z/VM 5.3.0 through ShopzSeries?

2007-06-29 Thread Shimon Lebowitz
Hi, I got a call yesterday from the IBM/Israel guy in charge of SzS verifying that this is in fact true, I *will* be getting 5.3 even though my order said it was for 5.2 . Shimon Has anyone else been able to place an order for z/VM 5.3.0 on ShopzSeries since the first order date

Re: Ordering z/VM 5.3.0 through ShopzSeries?

2007-06-20 Thread Mike Walter
I have not yet received confirmation from an IBMLink PMR related to ShopzSeries not displaying z/VM 5.3.0 for ordering, but... ShopzSeries is *now* displaying z/VM 5.3.0 as orderable, and has accepted the first of my two orders (the second is in progress now). Mike Walter Hewitt Associates

Re: Ordering z/VM 5.3.0 through ShopzSeries?

2007-06-19 Thread Shimon Lebowitz
Has anyone else been able to place an order for z/VM 5.3.0 on ShopzSeries since the first order date; published in the z/VM Announcement Letter as Friday June 15, 2007? As I understood the announcement, anyone ordering z/VM (regardless of the release mentioned in the order) will get 5.3

Ordering z/VM 5.3.0 through ShopzSeries?

2007-06-18 Thread Mike Walter
Has anyone else been able to place an order for z/VM 5.3.0 on ShopzSeries since the first order date; published in the z/VM Announcement Letter as Friday June 15, 2007? I tried last Friday June 15 but only z/VM 5.2.0 showed up. This has happened on ShopzSeries with previous first day VM order

Re: Ordering z/VM 5.3.0 through ShopzSeries?

2007-06-18 Thread Stracka, James (GTI)
: The IBM z/VM Operating System [mailto:[EMAIL PROTECTED] On Behalf Of Mike Walter Sent: Monday, June 18, 2007 3:34 PM To: IBMVM@LISTSERV.UARK.EDU Subject: Ordering z/VM 5.3.0 through ShopzSeries? Has anyone else been able to place an order for z/VM

Re: Ordering z/VM 5.3.0 through ShopzSeries?

2007-06-18 Thread David Boyes
Given the recent problems with various bits of the IBMlink back end, you may be seeing just lack of time. Lame, but if they're scurrying around trying to get things fixed, that might offer some excuse. Personally I find that pretty lame. If a product is announced as ready to be ordered on a

Re: Ordering z/VM 5.3.0 through ShopzSeries?

2007-06-18 Thread Rich Smrcina
There's been ALOT of traffic on ibm-main about the IBMLink web interface problems and the demise of the 3270 interface. It appears that the 3270 interface was resurrected since there were so many problems... Stracka, James (GTI) wrote: Has anyone been able to order PTFs for CMS today? I

Re: Ordering z/VM 5.3.0 through ShopzSeries?

2007-06-18 Thread Mike Walter
@LISTSERV.UARK.EDU cc Subject Re: Ordering z/VM 5.3.0 through ShopzSeries? Has anyone been able to order PTFs for CMS today? I tried last Friday and again today. They sit in RECEIVED status. I tried calling 1-800-543-3912 and was told they were in shipped status and I should close all me IE

Re: Ordering z/VM 5.3.0 through ShopzSeries?

2007-06-18 Thread Mike Walter
And IBMLINK reps replied pretty to a PMR opened on SHOPZSERIES. To quote the reply: The problem is definitely not you! There was a system problem that prevented z/VM 5.3 from being orderable on the announced date. The problem is actually in preproduction and affected not only ShopzSeries

Re: Ordering z/VM 5.3.0 through ShopzSeries?

2007-06-18 Thread Mike Walter
Operating System IBMVM@LISTSERV.UARK.EDU To IBMVM@LISTSERV.UARK.EDU cc Subject Re: Ordering z/VM 5.3.0 through ShopzSeries? There's been ALOT of traffic on ibm-main about the IBMLink web interface problems and the demise of the 3270 interface. It appears that the 3270 interface was resurrected