Re: [LegacyUG] Webinar problem

2014-07-05 Thread Sherry/Support
It connects to your google account on the web. It's easier to change the calendar there If you don't use the google web account, check with the phone store where you got the phone for help with using the phone Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Jul 5, 2014 at 12

Re: [LegacyUG] Webinar problem

2014-07-05 Thread Sherry/Support
to your google calendar. I don't know if the support people are familiar with google calendar to that extent. You might gat the Help for google calendar before you call. Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Jul 5, 2014 at 1:08 PM, Jane Sarles sarlesinsi...@gmail.com wrote

Re: [LegacyUG] Search and Replace

2014-07-05 Thread Sherry/Support
in any form in the wife's surname field. Just leave it blank. Then in the Name List or Index view, select to Include married names and you'll quickly find her by her married name(s). You can also select to include the married name in report indexes and a couple of other places. Sincerely, Sherry

Re: [LegacyUG] Gender question

2014-07-04 Thread Sherry/Support
in a short answer - No. Check out the article at http://support.legacyfamilytree.com/article/AA-00549 Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Jul 4, 2014 at 11:24 AM, Stu and Priscilla Fanning sf...@yahoo.com wrote: Hi, Is there a way when adding a marriage

Re: [LegacyUG] d'Aboville Numbers

2014-07-04 Thread Sherry/Support
Submit a suggestion form, either from the Support section of the Legacy Home tab or on our website www.LegacyFamilyTree.com under Help Center. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Jul 4, 2014 at 11:13 AM, Stu and Priscilla Fanning sf...@yahoo.com wrote: http

Re: [LegacyUG] Sourcing a blank first name in SourceWriter?

2014-07-02 Thread Sherry/Support
look for that when I have other individuals with nothing at all.. Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Jul 2, 2014 at 6:45 AM, singhals singh...@erols.com wrote: All perfectly true, of course. I just find blanks easy to miss, and when I'm looking at the portion

Re: [LegacyUG] Find and Replace

2014-07-02 Thread Sherry/Support
It's on the suggestion list for the next version. Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Jul 2, 2014 at 7:54 AM, Ron Taylor doit4...@yahoo.com wrote: A search and replace in a tagged subset is needed and would be a great feature. The only way to do

Re: [LegacyUG] Birthday reminder

2014-07-02 Thread Sherry/Support
method and specify how many days in advance you want to be reminded of To-Do items, birthdays, and anniversaries. Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Jul 2, 2014 at 8:10 AM, Jo Poi jo...@hush.com wrote: I've looked through the help files but cannot find an answer

Re: [LegacyUG] Descendent Book Report (Modified Register)

2014-07-02 Thread Sherry/Support
@LegacyFamilyTree​ or send in a Problem Report Form Keep an eye on the Update section of the Legacy Home tab for notification of update availability. Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Jul 2, 2014 at 7:03 PM, George MacGillivray georg...@nbnet.nb.ca wrote: Folks: I am

Re: [LegacyUG] Sourcing a blank first name in SourceWriter?

2014-07-01 Thread Sherry/Support
of different things but I really don't recommend it. In my early days I did and now I'm sorry (easy to remove for everything but Surname) Mr and Mrs should only be used as a surname prefix Legacy will complain if you put that in a given name field Sincerely, Sherry Technical Support Legacy

Re: [LegacyUG] Pedigree screen font size

2014-06-30 Thread Sherry/Support
It's already been updated in the beta. It's ever so helpful if, when you refer to a Help topic, that you give us the name of the topic at the top as well as the number in the lower left corner. Thanks. Sincerely, Sherry Technical Support Legacy Family Tree On Sun, Jun 29, 2014 at 9:26 PM, CE

Re: [LegacyUG] Pedigree screen font size

2014-06-30 Thread Sherry/Support
noticed that there's a name in the top frame of every window? And good steps on how you get there.. With good descriptions, screen shots are rarely necessary. Sincerely, Sherry Technical Support Legacy Family Tree On Sun, Jun 29, 2014 at 11:55 PM, Jay 1FamilyTree 1familytree@gmail.com wrote

Re: [LegacyUG] Pedigree screen font size

2014-06-29 Thread Sherry/Support
been able to remove the Pedigree boxes - if they're empty, they're still there. Sincerely, Sherry Technical Support Legacy Family Tree On Sun, Jun 29, 2014 at 8:12 PM, CE WOOD wood...@msn.com wrote: I mean the pedigree boxes themselves. Well drat! This really IS a bug because most of the page

Re: [LegacyUG] Downloading updates

2014-06-28 Thread Sherry/Support
Ray, Download the final build of Legacy v7.5 from our website at www.LegacyFamilyTree.com/helpDownloadVersion7.asp. Make sure you have that build on both computers. Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Jun 28, 2014 at 8:28 AM, Ray Rhoads rhodo...@bellsouth.net wrote

Re: [LegacyUG] Pedigree screen font size

2014-06-27 Thread Sherry/Support
You can't. The Screen font settings in Options Customize apply to the whole interface. You should see the same fonts throughout. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Jun 26, 2014 at 8:30 PM, CE Wood wood...@msn.com wrote: How do I enlarge the font size

Re: [LegacyUG] Media Folder List

2014-06-27 Thread Sherry/Support
for problems created by use of this utility. http://zippersoftware.com/wp/ltools/what-is-ltools/ Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Jun 27, 2014 at 9:05 AM, Pat Hickin pph...@gmail.com wrote: I am unable to find the Ltools icon -- nor can I find Ltools in the Leg

Re: [LegacyUG] Pedigree screen font size

2014-06-27 Thread Sherry/Support
Right click on the background to add Spouse/Child and Siblings boxes. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Jun 27, 2014 at 12:42 PM, Paul Gray graypa...@outlook.com wrote: I’m wondering if there are any options (I can find but one) to display more or less data

Re: [LegacyUG] Pedigree screen font size

2014-06-27 Thread Sherry/Support
The fonts in the boxes don't respond to the Screen settings in Options Customize. This has been reported to the programmers. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Jun 27, 2014 at 2:28 PM, Mike Fry emjay...@gmail.com wrote: On 27 Jun 2014 21:59, Sherry/Support wrote

Re: [LegacyUG] Archive research help needed

2014-06-27 Thread Sherry/Support
with your desktop at home, but as busy as the list can be, general research questions like this is way off topic! Thanks for understanding Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Jun 27, 2014 at 2:56 PM, Kathy Meyer kmeyer2...@gmail.com wrote: I am going to be travelling

Re: [LegacyUG] Columns

2014-06-21 Thread Sherry/Support
. If you're referring to User ID, AFN or FSID, those are entered on the Individual's Information window. Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Jun 21, 2014 at 7:31 AM, Jim McCarthy jay...@gmail.com wrote: I have added two new columns - Personal ID and Family ID but how

Re: [LegacyUG] Back ups are in limbo

2014-06-20 Thread Sherry/Support
You must convert your Family File to the Families format then you can load it on the mobile device. You can find great help for this program on their website http://www.telgen.co.uk/families/ Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Jun 20, 2014 at 9:51 AM, Jane Sarles

Re: [LegacyUG] Ancestry, not able to connect to the image of census sheets

2014-06-19 Thread Sherry/Support
Ok, enough you two! Ron, you're correct, this is not a Legacy issue and the discussion shouldn't not continue on this list. I'm sure Ancestry has a blog for discussing issues with that website. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Jun 19, 2014 at 1:28 PM, Ron Bernier

Re: [LegacyUG] Clicking and/or right clicking is getting MORE than annoying

2014-06-04 Thread Sherry/Support
service account, upload a screen shot to a public folder and let those interested click on the picture. Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Jun 4, 2014 at 6:54 AM, Paul Gray graypa...@outlook.com wrote: Ron, Do you ever view web pages with images? I bet you do

Re: [LegacyUG] Individual Not Found

2014-06-01 Thread Sherry/Support
That's a known bug - just click through the messages and your Chronology view will format correctly Sincerely, Sherry Technical Support Legacy Family Tree On Sun, Jun 1, 2014 at 12:29 PM, Chuck Schober cgs1...@gmail.com wrote: When running the Chronological List I get the ERROR message

Re: [LegacyUG] Combining family files

2014-05-28 Thread Sherry/Support
, Sherry Technical Support Legacy Family Tree On Wed, May 28, 2014 at 7:20 AM, Ron Taylor doit4...@yahoo.com wrote: One caution. Don't use the / character in your filename. That can cause problems with the operating system. There are a few other characters that should not be used. See

Re: [LegacyUG] Tab key in v.8

2014-05-28 Thread Sherry/Support
Gene, Go to Options Customize 2.6 and make your selection. Sincerely, Sherry Technical Support Legacy Family Tree On Wed, May 28, 2014 at 7:23 PM, Gene Wheeler bridge...@gmail.com wrote: In v.7, I had the tab key set to move to the next position and highlight it. In v.8, the tab key

Re: [LegacyUG] Export Images of locations

2014-05-27 Thread Sherry/Support
the data and media files and send that. Sincerely, Sherry Technical Support Legacy Family Tree On Tue, May 27, 2014 at 7:52 PM, Jay 1FamilyTree 1familytree@gmail.comwrote: I have added images of many locations, churches, cemeteries in my Legacy File. How do I get the images to export

Re: [LegacyUG] Child Gender

2014-05-26 Thread Sherry/Support
Yes, but when you're in the Individual's Information window, you can change to Unknown (?). If you accidentally select to add male or female and realize it's the other one, you can also change it then. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, May 26, 2014 at 8:32 AM

Re: [LegacyUG] Ahnentafel report

2014-05-19 Thread Sherry/Support
Dave, why not submit a suggestion for this style of report? I don't know how easy it is for computers to generate something like this and it might be more of a wall-chart style but we can see what the programmers could do with it. Be sure to include the link to the website Sincerely, Sherry

Re: [LegacyUG] Ahnentafel report

2014-05-19 Thread Sherry/Support
g) There are ton of different Ancestor chart styles that can be created in other programs and I'm sure the programmers have looked at all of them. If you've seen something in another program and can let us know the name of the chart and the program, we can take a look at it. Sincerely, Sherry

Re: [LegacyUG] Citing source -- an easy way to clear a real mess???

2014-05-19 Thread Sherry/Support
something, I'd check the Help file, where it says Or, you can click to have Legacy automatically assign the source to every field on the Information form that is not blank. (This also includes all events in the event list.) Which is pretty clear! Sincerely, Sherry Technical Support Legacy Family Tree

Re: [LegacyUG] Migrating from The Master Genealogist (TMG)

2014-05-18 Thread Sherry/Support
Have you looked at the Relationship Report created through the Relationship Calculator? It's a direct line report between two individuals. Sincerely, Sherry Technical Support Legacy Family Tree On Sun, May 18, 2014 at 6:38 AM, Jane Sarles sarlesinsi...@gmail.com wrote: I left TMG and moved

Re: [LegacyUG] Migrating from The Master Genealogist (TMG)

2014-05-18 Thread Sherry/Support
Send in a suggestion on the Suggestion form in Legacy on the Legacy Home tab or on the website I'll add it to the list for the programmers to consider Sincerely, Sherry Technical Support Legacy Family Tree On Sun, May 18, 2014 at 6:50 AM, Jane Sarles sarlesinsi...@gmail.com wrote: Yes

Re: [LegacyUG] Child Status

2014-05-14 Thread Sherry/Support
If you want to submit suggestion forms on these ideas, Ron, I'll pass them on to the programmers (one per form please) Sincerely, Sherry Technical Support Legacy Family Tree On Wed, May 14, 2014 at 2:15 PM, Ron Taylor doit4...@yahoo.com wrote: The Child Status should really be labelled Birth

Re: [LegacyUG] Rearranging Source Citations

2014-05-13 Thread Sherry/Support
It only changes the order within an event. Do you have multiple sources for a specific event? I just tested it an the sources are moving within an event just fine for me in that buiild Sincerely, Sherry Technical Support Legacy Family Tree On Tue, May 13, 2014 at 7:22 PM, Shirley Richardson

Re: [LegacyUG] Beginners video

2014-05-12 Thread Sherry/Support
://www.legacyfamilytree.com/Videos.asp Sincerely, Sherry Technical Support Legacy Family Tree On Sun, May 11, 2014 at 8:47 PM, Carolyn carog...@gmail.com wrote: Hi Everyone, Is there some way that the free beginners video can be downloaded from the Legacy website to a computer and watched at the users

Re: [LegacyUG] Charting Warning Message

2014-05-09 Thread Sherry/Support
That just means that the Family File it was created from isn't available. Not a problem I get that message when a customer emails a chart for me to look at since I don't have his Family File. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, May 9, 2014 at 12:42 PM, Chick

Re: [LegacyUG] Descendant chart with citations??

2014-05-06 Thread Sherry/Support
, Sherry Technical Support Legacy Family Tree On Tue, May 6, 2014 at 7:37 AM, Pat Hickin pph...@gmail.com wrote: So what would I have to print in order to get citations? It seems to me there are fewer choices in Leg8 than in Leg7--my imagination? Pat On Tue, May 6, 2014 at 10:10 AM, Brian

Re: [LegacyUG] Legacy 8 starts very slow and odd windows show up

2014-04-28 Thread Sherry/Support
to live with.. Once Legacy opens, it works ok, unless you try to preview a report, in which case, just close and reopen Legacy. I wish the programmers could figure out what's going on because it really does get annoying rbg Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Apr 28

Re: [LegacyUG] Location of images in v8 - not what I expected

2014-04-22 Thread Sherry/Support
Don't forget that you can create your own sub-folders in the Documents/Legacy Family Tree/Media folder for sorting your media files! Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Apr 22, 2014 at 9:16 AM, William Boswell whbosw...@gmail.com wrote: I prefer for mine to be where

Re: [LegacyUG] Right-clicking

2014-04-22 Thread Sherry/Support
Where are you right clicking? Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Apr 22, 2014 at 9:21 AM, Randy Clark ceddaco...@gmail.com wrote: Right-clicking doesn't always bring up edit screen. Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp

Re: [LegacyUG] Right-clicking

2014-04-22 Thread Sherry/Support
, then the edit screen comes up. Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Apr 22, 2014 at 10:27 AM, Randy Clark ceddaco...@gmail.com wrote: On a name in Family View. On Tue, Apr 22, 2014 at 12:25 PM, Sherry/Support she...@legacyfamilytree.com wrote: Where are you right

Re: [LegacyUG] Right-clicking

2014-04-22 Thread Sherry/Support
. Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Apr 22, 2014 at 11:37 AM, Randy Clark ceddaco...@gmail.com wrote: Yes, it's just that if I click directly on the name nothing happens. On Tue, Apr 22, 2014 at 2:32 PM, Sherry/Support she...@legacyfamilytree.com wrote: Parents? Husb

Re: [LegacyUG] Potential Problems Report

2014-04-21 Thread Sherry/Support
Click on Print Setup and set the duplexing option in your printer properties. Or click on Page Setup and select the option in the Duplex section of the Page Setup tab I usually do both just to be sure g Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Apr 21, 2014 at 10:27 AM

Re: [LegacyUG] Problems with locating changed image filenames

2014-04-16 Thread Sherry/Support
So we can better acknowledge and track suggestions, please send them to us on the Make A Suggestion form from the Support section of the Legacy Home tab or the Make A Suggestion link under Help Center on our website (same form, please only send once) Thank you Sincerely, Sherry Technical Support

Re: [LegacyUG] Location merging

2014-04-13 Thread Sherry/Support
If there's the slightest difference between locations (other than the capitalization), such as a comma or lack of one or an extra space, Legacy won't recognize it as a duplicate. Sincerely, Sherry Technical Support Legacy Family Tree On Sun, Apr 13, 2014 at 6:21 PM, Bernd Hornung ber

Re: [LegacyUG] Search for unlinked w/o parents and/or w/o spouses

2014-04-11 Thread Sherry/Support
The Miscellaneous tab of the Search window has a search for unlinked individuals - people standing alone in the file with no parents, children or spouses. The Tree Finder finds groups and individuals that are not linked to the main file. Sincerely, Sherry Technical Support Legacy Family Tree

Re: [LegacyUG] Search for unlinked w/o parents and/or w/o spouses

2014-04-11 Thread Sherry/Support
-list, if you need one. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Apr 11, 2014 at 2:01 PM, Jay 1FamilyTree 1familytree@gmail.com wrote: Yes, I know I can find Linked (Tree Count #1) But I need to find the same search for Unlinked... If you know the SQL code I could

Re: [LegacyUG] Search for unlinked w/o parents and/or w/o spouses

2014-04-11 Thread Sherry/Support
After you create the Search List, click on Print - you can include up to 30 fields of data in the Deluxe Edition. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Apr 11, 2014 at 2:05 PM, Jay 1FamilyTree 1familytree@gmail.com wrote: I guess what I meant was to get a report

Re: [LegacyUG] Re: Private/Hidden source notes

2014-04-10 Thread Sherry/Support
Thanks for the link Gene. A lot of people will upload to a Dropbox account as well, which has a public folder. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Apr 10, 2014 at 8:56 AM, Gene Young n2...@cfl.rr.com wrote: If you must illustrate your point with an image, go

Re: [LegacyUG] Ancestor Colors on Index View

2014-04-10 Thread Sherry/Support
Only four colors apply to reports. A suggestion has previously been passed on to the programmers to include all 8 colors Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Apr 10, 2014 at 6:22 PM, Robert57P_gmail robert...@gmail.com wrote: The 8 colors (4 primary for me, 4

Re: [LegacyUG] Restoring picture links

2014-04-03 Thread Sherry/Support
Morris, The pictures are still where they were. The links in the Family File have been removed. Do you have a backup of the Family File? That's what you'd need to restore. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Apr 3, 2014 at 6:32 AM, M Sonnier oldbiloxiho...@yahoo.com

Re: [LegacyUG] Fwd: Legacy V8 - Media Hanging

2014-03-31 Thread Sherry/Support
with pictures in Legacy, The article can be access through the Tips from the Experts link in the Support section of the Legacy Home tab under the heading Pictures, Sound and Video: Multimedia Files Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Mar 31, 2014 at 1:03 AM, 2marion wimps 2wi

Re: [LegacyUG] Legacy 8

2014-03-30 Thread Sherry/Support
They should be there by default. Click on the Reset button on the main Family Group options window. Sincerely, Sherry Technical Support Legacy Family Tree On Sun, Mar 30, 2014 at 12:11 PM, Margaret Gagliardi megsge...@gmail.com wrote: Can someone tell me if it is possible to have lines

Re: [LegacyUG] Family File Information Notes

2014-03-29 Thread Sherry/Support
that source to the comments as well Note in v8, that options are available to include or not the information beyond date, name and address. Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Mar 29, 2014 at 7:53 AM, Ron Taylor doit4...@yahoo.com wrote: I thought there was a place

Re: [LegacyUG] Family File Information Notes

2014-03-29 Thread Sherry/Support
Sorry, I can't find it in the documentation I have. From a quick test I did by pasting from a doc file with a known number of characters, it looks like it's 255. Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Mar 29, 2014 at 11:24 AM, Ron Taylor doit4...@yahoo.com wrote

Re: [LegacyUG] Legacy Charting Companion

2014-03-27 Thread Sherry/Support
come from a forum specific to Charting Companion and their website is the best place to find such a forum. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Mar 27, 2014 at 5:39 AM, Barbara Thomas barb...@sheridanclose.freeserve.co.uk wrote: Yes - I will contact them but I had been

Re: [LegacyUG] To be fixed list?

2014-03-27 Thread Sherry/Support
There will be no fixed to Legacy v7.5 beyond the final build that's currently available. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Mar 27, 2014 at 7:17 AM, lio . likeitouts...@hotmail.com wrote: Hello: I've been away for awhile, and just catching up on a billion

Re: [LegacyUG] To be fixed list?

2014-03-27 Thread Sherry/Support
of the Legacy Home tab or on our website under Help Center Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Mar 27, 2014 at 7:55 AM, lio . likeitouts...@hotmail.com wrote: Hi Sherry: I know that. The feature was working properly in 7v.5. I was asking about how to check

Re: [LegacyUG] fnding ancestors

2014-03-24 Thread Sherry/Support
Legacy Family Search Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Mar 24, 2014 at 1:46 PM, L R Michael lrmichae...@charter.net wrote: What, how, where in Legacy 8 will I be able to find my ancestors in DISSEN, GERMANY Thanks lglG God bless LeeRoy Legacy User Group

Re: [LegacyUG] Update

2014-03-24 Thread Sherry/Support
On the Legacy Home tab, where it was in v7. The current build is 8.0.0.414 Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Mar 24, 2014 at 5:11 PM, mvmc...@aol.com wrote: OK, dumb question. How do I locate the update in the Deluxe Version 8? Marie Legacy User Group

Re: [LegacyUG] Issue with text copied from Onenote 2013 to Legacy

2014-03-23 Thread Sherry/Support
we receive suggestions, they're also logged for the programmers' consideration for a future version. Sincerely, Sherry Technical Support Legacy Family Tree On Sun, Mar 23, 2014 at 11:57 AM, Ward Walker wnkwal...@rogers.com wrote: Re: Hopefully the folks at Legacy can fix this. and similar

Re: [LegacyUG] Can't go for a Scroll

2014-03-23 Thread Sherry/Support
It should work - Did you click on the list itself? I scroll with my mouse wheel all the time in the various lists in Legacy Sincerely, Sherry Technical Support Legacy Family Tree On Sun, Mar 23, 2014 at 11:48 AM, J Larsen puzzler1...@sbcglobal.net wrote: When I am on the INDEX page of Legacy

Re: [LegacyUG] How to copy L8 toolbar to new computer

2014-03-23 Thread Sherry/Support
, it would be the Profile.dbm file. You can copy all the usr files from the old computer to the new computer. In v7.5, they're in the c:\Legacy folder. In v8, they're in the Documents\Legacy Family Tree\_AppData\usrs folder. Sincerely, Sherry Technical Support Legacy Family Tree On Sun, Mar 23

Re: [LegacyUG] Importing Gedcom

2014-03-21 Thread Sherry/Support
. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Mar 21, 2014 at 4:32 AM, Wes wes...@gmail.com wrote: On 20-Mar-2014 1:51 PM, Elizabeth Hatchell wrote: T ​hanks for your help but unfortunately I am still left with more than 2000 not merged. One problem is that the incoming file

Re: [LegacyUG] Maintenance - Regular

2014-03-21 Thread Sherry/Support
and then selecting that option in Options Customize 3.8 Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Mar 21, 2014 at 12:04 PM, D. Eze daphne@gmail.com wrote: I like your idea of uppercase for surnames of your direct line. I tried changing my direct line surnames

Re: [LegacyUG] Maintenance - Regular

2014-03-21 Thread Sherry/Support
It does if you select Highlight Direct Line Children - it's on the Format tab of report options. Reports don't include color either. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Mar 21, 2014 at 12:33 PM, Jay 1FamilyTree 1familytree@gmail.com wrote: When color coding

Re: [LegacyUG] Very big trouble

2014-03-19 Thread Sherry/Support
Hmm. - it should have gone to voice mail. The phone number is 425-788-0932. Is that the one you called? I'll check with the phone techs. Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Mar 19, 2014 at 1:21 PM, Jane Sarles sarlesinsi...@gmail.com wrote: I did not have

Re: [LegacyUG] Very big trouble

2014-03-19 Thread Sherry/Support
, please try again later Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Mar 19, 2014 at 2:56 PM, Jane Sarles sarlesinsi...@gmail.com wrote: Yes, that is the number. Thanks. Jane On 3/19/2014 4:45 PM, Sherry/Support wrote: Hmm. - it should have gone to voice mail. The phone

Re: [LegacyUG] Sources in Assigned Sources View not showing entire source citation

2014-03-18 Thread Sherry/Support
, Sherry Technical Support Legacy Family Tree On Tue, Mar 18, 2014 at 7:30 AM, Ardenholme Genealogy geneal...@ardenholme.co.uk wrote: Hi I am using Legacy 8.0.0.414, the latest build and have checked file maintenance/repair with no difference. I am seeing no Detail text appearing

Re: [LegacyUG] Performing a re install of legacy

2014-03-18 Thread Sherry/Support
, Sherry Technical Support Legacy Family Tree On Tue, Mar 18, 2014 at 8:50 AM, Richard Falzini rfalz...@yahoo.com wrote: Where is my legacy number? Can I find it on my program, or will I need a new number? Thank you Legacy User Group guidelines: http://www.LegacyFamilyTree.com

Re: [LegacyUG] Sources in Assigned Sources View not showing entire source citation

2014-03-18 Thread Sherry/Support
after running a File File Maintenance Check/Repair (I recommend backing up first - File Backup File), please contact supp...@legacyfamilytree.com or send in a Problem Report Form so a tech can work with you on this. Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Mar 18, 2014 at 8

Re: [LegacyUG] Recording changes of residence

2014-03-17 Thread Sherry/Support
That's fine - I was just pointing out the Emigration and Immigration for those who moved between countries. You weren't specific as to the points they were moving between. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Mar 17, 2014 at 8:42 AM, rmcgarry...@gmail.com wrote: I

Re: [LegacyUG] Recording changes of residence

2014-03-16 Thread Sherry/Support
Emigration and Immigration are default event sentences which can be used when a person moves between countries. Sincerely, Sherry Technical Support Legacy Family Tree On Sun, Mar 16, 2014 at 4:24 PM, rmcgarry...@gmail.com wrote: In watching Geoff Rasmussen's Webinar Legacy Family Tree

Re: [LegacyUG] Maintenance - Regular

2014-03-15 Thread Sherry/Support
accidentally deleted something and want to know how to get it back! I'd toss in run Potential Problems Report but with the PP Indicators now, that's not as important as it was. Otherwise the routine looks pretty good to me. Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Mar 15, 2014 at 8

Re: [LegacyUG] ISO other choices

2014-03-15 Thread Sherry/Support
How about the Individual Report on the Reports ribbon under Other Reports? Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Mar 15, 2014 at 12:01 PM, singhals singh...@erols.com wrote: I need a table or list or Watever that will allow me to see at a glance ALL the birth dates

Re: [LegacyUG] queston re: RIN numbers number of individuals

2014-03-13 Thread Sherry/Support
You can also see that information on the Legacy Home tab, which is a lot quicker to get to! You would only have more individuals than RINs if you're showing the AKAs or married names Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Mar 13, 2014 at 9:15 AM, Laird lftu

Re: [LegacyUG] Using Legacy 8 with Crossover on Mac

2014-03-12 Thread Sherry/Support
Crossover does not work with Legacy v8, sadly. It will work with v7.5 with no problem. I don't know if WINE works with Legacy v8, but I suppose not, since Crossover is just the supported version of WINE. Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Mar 12, 2014 at 8:25 AM

Re: [LegacyUG] Recording changes of residence

2014-03-11 Thread Sherry/Support
, with any notes about this residence that you want to include. Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Mar 11, 2014 at 7:43 PM, Roger Lamprey ro...@rogerlamprey.comwrote: I'm trying to get some ideas for recording changes of residence for an individual. Similarly

Re: [LegacyUG] Creating a Report by Year

2014-03-10 Thread Sherry/Support
Lavern, Under Reports Other Reports, select the Calendar List or Calendar Creator. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Mar 10, 2014 at 9:27 AM, Lavern Hall lavernh...@gmail.com wrote: Hello everyone, When I first started to compile information years ago, I

Re: [LegacyUG] Searching for 'marriage notes'

2014-03-08 Thread Sherry/Support
The only way you can see where pictures are linked is in the View Scrapbook and print a media list. You can narrow it down to marriage pictures. Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Mar 8, 2014 at 8:12 AM, Jenny M Benson ge...@cedarbank.me.ukwrote: On 08/03/2014

Re: [LegacyUG] Tablet download

2014-03-08 Thread Sherry/Support
Legacy is a Windows program and won't run on Android or iOS devices. It *will* run on the Windows Surface Pro, which has the full version of Windows on it. You need to get Families by Telgen. Their website is http://www.telgen.co.uk/families/ Sincerely, Sherry Technical Support Legacy Family

Re: [LegacyUG] update 8.0.0.414 messes up chronology report

2014-03-06 Thread Sherry/Support
It's working fine for me. Back up the Family File (File Backup File) then run File File Maintenance Check/Repair. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Mar 6, 2014 at 9:24 AM, Barb Weed bweed66...@yahoo.com wrote: Hello, has any one noticed that up date 8.0.0.414

Re: [LegacyUG] update 8.0.0.414 messes up chronology report

2014-03-06 Thread Sherry/Support
switching files. The data from the old file can hang around a couple of seconds and sometimes a delay when going to another tab. The other question would be what do you have running in the background? Could that be slowing Legacy? When was the last time you restarted your computer? Sincerely, Sherry

Re: [LegacyUG] update 8.0.0.414 messes up chronology report

2014-03-06 Thread Sherry/Support
Again, I didn't have that problem - all my media is still linked after updating this morning. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Mar 6, 2014 at 10:19 AM, Bobby Johnson b...@brmemc.net wrote: You can add one other little dinger to the 414 update and that is my

Re: [LegacyUG] Name List - Build 412

2014-03-04 Thread Sherry/Support
Even the beta testers will see a gap between builds they get. They're not really release numbers as such but build numbers indicating the different builds the programmers work on. Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Mar 4, 2014 at 6:32 AM, Ron Ferguson ronfergy

Re: [LegacyUG] Legacy Update Procedure

2014-03-04 Thread Sherry/Support
on the Options ribbon) Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Mar 4, 2014 at 1:40 PM, J.M. Jay Ingalls jay_inga...@pipeline.com wrote: It would seem more rational to me to have the Legacy Home button on the same line as File, Edit, Add, etc. I tend to not see it where

Re: [LegacyUG] Legacy Update Procedure

2014-03-04 Thread Sherry/Support
That's a question for the programmers but personally I *hate* pop-ups of any kind! They get in the way of accomplishing what I set out to do and I find them totally annoying! Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Mar 4, 2014 at 3:08 PM, Larry Lee ldlee...@gmail.com

Re: [LegacyUG] Mobile Apps for Legacy

2014-03-02 Thread Sherry/Support
Pocket Genealogist is for older Windows phones. http://www.pocketgenealogist.com/EN/Information/support_wp7.htm Families is designed to work only with Legacy. I have it on my Galaxy S4 and Kindle Fire and it works great Sincerely, Sherry Technical Support Legacy Family Tree On Sun, Mar 2

Re: [LegacyUG] Best way to rename pdf files used within Legacy?

2014-02-28 Thread Sherry/Support
Picture Center works only with graphic file formats. You need to rename the file through Windows Explorer and then relink it in Legacy. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Feb 27, 2014 at 11:34 PM, Dave Keeney dave.kee...@gmail.com wrote: Version 8 What

Re: [LegacyUG] Combining two files

2014-02-28 Thread Sherry/Support
an update) Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Feb 28, 2014 at 5:00 PM, Leon Chapman chap...@gmail.com wrote: Try the word: Merging then look for Merging Family Files - Best Practices ___ Leon Chapman chap...@gmail.com - On Fri, Feb 28, 2014 at 5:19 PM

Re: [LegacyUG] a point instead of a comma

2014-02-27 Thread Sherry/Support
Most likely it's the font you've selected to show for Data and the drop part of the comma isn't showing. Try the default fonts and see if you still see a period instead of a comma. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Feb 27, 2014 at 10:26 AM, SHTAIM sht...@gmail.com

Re: [LegacyUG] a point instead of a comma

2014-02-27 Thread Sherry/Support
of the fonts. Comic SansMS is one of them that gets cut off. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Feb 27, 2014 at 12:23 PM, Brian L. Lightfoot br...@the-lightfoots.com wrote: Curious as to why the descender portion of a comma in that particular typeface does not show

Re: [LegacyUG] a point instead of a comma

2014-02-27 Thread Sherry/Support
*Descender* - that's the word I was trying to think of rbg And ascender is the line that goes up, like on an h, right? Thanks Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Feb 27, 2014 at 2:31 PM, Don Hanson terra...@comcast.net wrote: Sherry was right that not all fonts

Re: [LegacyUG] Entering info in location field

2014-02-26 Thread Sherry/Support
with those features in Legacy and enter all sorts of things in the location field It's my understanding that the preferred format for FamilySearch is United States Take a look at the Sample file for the way Geoff, our professionally trained genealogist, does his locations Sincerely, Sherry

Re: [LegacyUG] Family files available in Legacy

2014-02-25 Thread Sherry/Support
the most recently used files. Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Feb 25, 2014 at 12:29 PM, Michele/Support mich...@legacyfamilytree.com wrote: Pat, I personally prefer to use a Windows browse box to list my files. Try this and see if you like what you see better

Re: [LegacyUG] Entering Unknown People

2014-02-24 Thread Sherry/Support
is blank it quickly catches their eye and they have a place to help update the information you're missing. If anything is entered in a field, it won't be found as Missing in the Missing Information search. Legacy is looking for an empty field. Sincerely, Sherry Technical Support Legacy Family Tree

Re: [LegacyUG] Problem viewing .pdf files

2014-02-24 Thread Sherry/Support
in Picture Center! Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Feb 24, 2014 at 6:14 AM, MikeFry emjay...@gmail.com wrote: On 24 Feb 2014 16:00, Sherry/Support wrote: Picture Center is for pictures only. PDF files and other file types do*not* show in Picture Center. As I said

Re: [LegacyUG] Photo Printing in Reports

2014-02-23 Thread Sherry/Support
Any version - you're resizing or moving the photos in your word processor, not Legacy. Sincerely, Sherry Technical Support Legacy Family Tree On Sun, Feb 23, 2014 at 2:23 PM, Lavern Hall lavernh...@gmail.com wrote: Sherry, Photos in RTF for sizing etc., Is that in v8 only? Thanks, Lavern

Re: [LegacyUG] Photo Printing in Reports

2014-02-21 Thread Sherry/Support
No, the picture location is hard-coded in and can't be changed. However... if you create a book report to RTF, in your Word Processing program, you can move the photos where ever you'd like - as well as resize them. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Feb 21, 2014

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