Re: [mailop] Forms vs email abuse reporting

2022-01-19 Thread Michael Rathbun via mailop
On Wed, 19 Jan 2022 22:01:49 -0600, Scott Mutter via mailop wrote: >Further from that, I'm not really sure if that's the type of abuse contact >the OP was referring to in this thread. At various times over the past 26 years I have been responsible for the various kinds of activities one needs

Re: [mailop] Forms vs email abuse reporting

2022-01-19 Thread Scott Mutter via mailop
I didn't really mean to go all out, anti-AT or anything. I was just merely using them as an example because when they block an IP address the bounce back message says to contact them directly at an email address. If instead of the email address this pointed to a form on their website, I think

Re: [mailop] Forms vs email abuse reporting

2022-01-19 Thread Michael Rathbun via mailop
On Wed, 19 Jan 2022 15:55:40 -0600, Scott Mutter via mailop wrote: >(AT is just an example here, but serves to better illustrate how a form >could be useful in this situation) Based on their corporate behaviour in recent experience, I would assert that AT is not a useful case, comparable to the

Re: [mailop] Forms vs email abuse reporting

2022-01-19 Thread Scott Mutter via mailop
It depends on what context you are referring to. Are you talking about abuse contact as a means to dispute abuse complaints? In that case, I'd say a form is better. An example is AT When AT blocks our server, the bounce back message tells us to send an email to abuse_...@abuse-att.net. I'm

Re: [mailop] Forms vs email abuse reporting

2022-01-19 Thread Jarland Donnell via mailop
Some may see that as a good thing. It's the old Office Space scene where one thing happens and the guy has multiple bosses come by and tell him the same thing all day long. When I worked at a big cloud I'd catch a spammer and terminate them, then I'd have to talk to 16 different people over

Re: [mailop] Forms vs email abuse reporting

2022-01-19 Thread John Levine via mailop
It appears that Grant Taylor via mailop said: >-=-=-=-=-=- >-=-=-=-=-=- > >On 1/19/22 2:54 AM, Alessandro Vesely via mailop wrote: >> I guess it is difficult to process, but I fail to understand how >> forms can ease that task, > >I think it comes down to unstructured vs structured data. Forms

Re: [mailop] Forms vs email abuse reporting

2022-01-19 Thread Grant Taylor via mailop
On 1/19/22 2:54 AM, Alessandro Vesely via mailop wrote: I guess it is difficult to process, but I fail to understand how forms can ease that task, I think it comes down to unstructured vs structured data. Forms can have fields for each pertinent piece of information thus applying structure

[mailop] Forms vs email abuse reporting

2022-01-19 Thread Alessandro Vesely via mailop
On Wed 19/Jan/2022 01:40:41 +0100 Jarland Donnell via mailop wrote: Most companies seem to be using abuse forms to make up for it and to some degree I get it, forms require intentional input where as people dumping fail2ban logs (and similar) at abuse@ emails renders them so terribly difficult