Andy Lubel wrote:
Options +execCGI is under the tag?
Yes, my httpd.conf ends thusly:
Alias /otrs-web/ "/opt/otrs/var/httpd/htdocs/"
ScriptAlias /otrs/ "/opt/otrs/bin/cgi-bin/
AllowOverride None
Options +ExecCGI -Includes
Order allow,deny
Allow from all
AllowOverri
Andy Lubel wrote:
im no installation expert quite yet but i think that you need mod_perl along with mod_cgi
in order to use the "fast" option. other than that it looks like the modules
you have will support. your config file has the +execCGI outside of a directory as well,
i believe that doe
Andy Lubel wrote:
Do you load the mod_perl and mod_cgi module?
Here is my httpd.conf file:
http://wcconline.com/httpd.txt
save the VirtualHost sections that I removed (to protect the innocent)
Thanks.
--
Gallery Robinson Web Services
http://web.galleryrobinson.com/
_
Nils Breunese (Lemonbit Internet) wrote:
Hershel Robinson wrote:
Before I do that, I would like to at least have a more simple version
running. As it is, CGI is not running.
any other ideas?
Maybe the key is Options +ExecCGI?
Tried it in .htaccess in the OTRS /bin/cgi-bin/ dir and then I
Nils Breunese (Lemonbit Internet) wrote:
Hershel Robinson wrote:
Could this be a problem with step 6? Webserver configuration? I don't
think so but I don't know. All I actually did was add these 2 lines:
Alias /otrs-web/ "/opt/otrs/var/httpd/htdocs/"
Alias /otrs/ &q
I guess the OTRS rpm isn't really going to work on your CPanel box
without a lot of tweaking and moving files etc. Maybe you're better off
doing an install from the source tarball following the instructions.
Yeah, it's more work. Or try a non-CPanel box.
I am trying to install from a tarball.
I guess the OTRS rpm isn't really going to work on your CPanel box
without a lot of tweaking and moving files etc. Maybe you're better off
doing an install from the source tarball following the instructions.
Yeah, it's more work. Or try a non-CPanel box.
OK, thank you very much for your assist
This looks pretty weird. RPM says apache 2.0.51 is installed, but when
you ask for its status you get some sort of HTML answer from an apache
1.3.33 server... Fedora Core 2 comes with apache2 by default and I guess
that the OTRS RPM expects to find apache2 as well. However, it looks
like your s
This looks pretty weird. RPM says apache 2.0.51 is installed, but when
you ask for its status you get some sort of HTML answer from an apache
1.3.33 server... Fedora Core 2 comes with apache2 by default and I guess
that the OTRS RPM expects to find apache2 as well. However, it looks
like your s
This seems very strange. What does 'service httpd status' say? Maybe you
have some sort of strange custom httpd setup that OTRS doesn't detect.
What does 'rpm -q httpd' say?
Hey, brother, now we're getting somewhere. Please excuse the length of
this dump, but check this out:
>> First I used rpm -e to remove the package, then I tried this:
>> [snip]
>> [EMAIL PROTECTED] [/]# ls o*
>> otrs-2.0.4-01.i386.rpm
>>
>> opt:
>> ./ ../ otrs/
>
> This seems strange to me. I'd think that after doing rpm -e otrs
> /opt/otrs would be gone. But I might be wrong.
>
>> [EMAIL PROT
>> #cat /etc/*-release
Fedora Core release 2 (Tettnang)
Fedora Core release 2 (Tettnang)
Looks like Fedora Core 2 to me. :o)
It does? How did you know that? You Linux guys are so technical. :)
Not exactly. If you take a look at http://otrs.org/download/ you'll see
that there are seven downl
Nils, thank you for responding.
Linux host.mzshosting.com 2.6.8-022stab078.1-enterprise #1 SMP Thu May
11 13:51:08 MSD 2006 i686 athlon i386 GNU/Linux
That's the answer to what kernel the machine runs, not what OS it is.
I thought it was something like that. :)
You might want to cat /etc/
I am attempting to install OTRS on a Linux VPS (virtual private server).
I have SSH access to the server.
I downloaded otrs-2.0.4-01.i386.rpm and installed it and it worked.
Well, it claimed to have worked. Unfortunately the URL that it provided
me to continue the installation failed--it doesn
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