[otrs] Internal Error

-- > > Message: 1 > Date: Wed, 20 Jun 2012 09:09:29 +0200 > From: Johannes Homuth > Subject: Re: [otrs] Customer Panel : Internal Server Error 500 > To: otrs@otrs.org > Message-ID: <4fe17729.9030...@sourcepark.de> > Content-Type: text/plain; charset=&

[otrs] Customer Panel : Internal Server Error 500

Hi, I am getting this error, when log-on to customer portal Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, root@localhost and inform them of the time the error occurred, and any

Re: [otrs] otrs Digest, Vol 45, Issue 18

stall package, because package ImportExport v3.1.1 is required! Currently i m using OTRS 3.1.6. Help please... Thanks, SMPM On Tue, Jun 12, 2012 at 9:15 PM, sm pm wrote: > Hi Carlos Gallego, > > Thanks for ur input on bulk data upload.. > > Regards, > SMPM > > > On Wed,

Re: [otrs] otrs Digest, Vol 45, Issue 18

t; OTRS mailing list: otrs - Webpage: http://otrs.org/ > > Archive: http://lists.otrs.org/pipermail/otrs > > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > > -- next part -- > An HTML attachment was scrubbed... > URL: < > http://lists.ot

[otrs] Bulk Customer Data upload in to OTRS Postgres DB

Hi ALL, I would like to upload more than 500 customer data in to postgres db of OTRS. I was tried with copy and pg_upload that have not been successful. Any help? SMPM On Mon, Jun 11, 2012 at 5:30 PM, wrote: > Send otrs mailing list submissions to >otrs@otrs.org > > To subscribe or u

Re: [otrs] SLA Stop and Restart implementation on OTRS 3.1

Hi ALL, I am using OTRS 3.1. I am looking for SLA stop and Restart for individual ticket. Is it possible from UI level? Any thoughts? Thanks, Subha On Thu, Jun 7, 2012 at 1:59 AM, wrote: > Send otrs mailing list submissions to >otrs@otrs.org > > To subscribe or unsubscribe via the Wor

Re: [otrs] Adding CC list in the customer portal

Hi ALL, I would like to add CC mail list in the customer portal like Agent Email ticket. Any suggestion ... Thanks, Subha On Wed, Jun 6, 2012 at 1:47 PM, wrote: > Send otrs mailing list submissions to >otrs@otrs.org > > To subscribe or unsubscribe via the World Wide Web, visit >

[otrs] Link between Queue and Service

Hi ALL, I am looking for Service filtration based on Queue selection in Customer Panel. Customer is associated with groups. Services are linked to Customers and Queues again mapped to Groups. So i am not able to filter the Service based on Queue. For Eg: If i select queue from Customer panel,