Re: [otrs] Errors in system log

ute-garonne.gouv.fr> Datum: 10-06-16 00:23 (GMT+01:00) Aan: "User questions and discussions about OTRS." <otrs@otrs.org> Onderwerp: [otrs] Errors in system log Hi, For a few days, I have two errors in system logs. the first DBD::mysql::st execute failed: Lost connection to MyS

[otrs] Errors in system log

*Hi, For a few days, I have two errors in system logs.* *the first* /DBD::mysql::st execute failed: Lost connection to MySQL server during query at /opt/otrs/Kernel/System/DB.pm line 559. ERROR: OTRS-UnlockTickets-10 Perl: 5.8.8 OS: linux Time: Thu Jun 9 06:15:15 2016 Message: Lost

Re: [otrs] Errors while upgrading OTRS from 2.4.7 to 3.0.1

Hi, You did not only update OTRS, but you probably upgraded MySQL from 5.0 or 5.1 to 5.5 as well. What this does, is usually change the default table type to InnoDB. It now tries to add references between tables using the legacy MyISAM and the newer InnoDB types; this will generate this error.

[otrs] Errors while upgrading OTRS from 2.4.7 to 3.0.1

Hi, We are trying to upgrade OTRS 2.4.7 to 3.0.1 and getting the follwoing errors when we are running : DBUpdate-to-3.0.mysql.sql Command :- ALTER TABLE ticket_flag ADD CONSTRAINT FK_ticket_flag_ticket_id_id FOREIGN KEY (ticket_id) REFERENCES ticket (id); Error :- Can't create table

[otrs] Errors during ArticleStorageSwitch

Hi list, I've been trying out different options on our test-install of otrs (currently 3.1.1.). One thing I wanted to try, was to use the filesystem for articlestorage. I guess it works ok, but doing the actual switch with the current content of the DB seems to be giving me some troubles.

[otrs] Errors when user is logging

Hi, I am getting error when users are logging: [Error][Kernel::Output::HTML::LayoutAJAX::JSONQuote][212] Need Data! Everything looks working fine, but i can't understand what this error means. Versions: otrs-2.4.9, itsm-2.1.1, perl-5.12.2, apache-2.2.16, mysql-5.0.5.1, gentoo linux Thank You

Re: [otrs] Errors when installling ITSMChangeManagement-2.1.1

Hi, My perl is perl-5.12.2. So, this bug is not on Perl 5.10.0 or lower only.. On Thu, Nov 18, 2010 at 1:59 PM, Michiel Beijen michiel.bei...@otrs.comwrote: Hi Marius, There's an issue when installing OTRS ITSM: http://bugs.otrs.org/show_bug.cgi?id=6161 You can find an altered package for

Re: [otrs] Errors when installling ITSMChangeManagement-2.1.1

Hi Marius, There's an issue when installing OTRS ITSM: http://bugs.otrs.org/show_bug.cgi?id=6161 You can find an altered package for the Change Management installer in the bug report, plus a package called 'parent' which you'll need when installing on Perl 5.10.0 or lower. HTH, Mike. On Wed,

Re: [otrs] Errors when installling ITSMChangeManagement-2.1.1

Michiel Beijen wrote : There's an issue when installing OTRS ITSM: http://bugs.otrs.org/show_bug.cgi?id=6161 You can find an altered package for the Change Management installer in the bug report, plus a package called 'parent' which you'll need when installing on Perl 5.10.0 or lower. Hi

Re: [otrs] Errors when installling ITSMChangeManagement-2.1.1

Marius Vaitiekunas wrote : I am getting next error messages when i try to install ITSMChangeManagement-2.1.1. GeneralCatalog 2.1.1 and ITSMCore 2.1.1 are already installed. I use otrs 2.4.9 with mod_perl and apache on gentoo linux. Database is mysql. [...] Hi Marius, are you getting also

Re: [otrs] Errors when installling ITSMChangeManagement-2.1.1

After apache restart i installed ITSM packages succesfully. Could this incident couse any problem in a future? At the moment everything looks OK. This is not a first time, when i am installing otrs. I have never seen similar errors before. On Wed, Nov 17, 2010 at 10:11 AM, Alexander Halle

[otrs] Errors when installling ITSMChangeManagement-2.1.1

Hello, I am getting next error messages when i try to install ITSMChangeManagement-2.1.1. GeneralCatalog 2.1.1 and ITSMCore 2.1.1 are already installed. I use otrs 2.4.9 with mod_perl and apache on gentoo linux. Database is mysql. Any help? Thank You. Wed Nov 17 09:45:31 2010 error OTRS-CGI-10

Re: [otrs] Errors using Oracle database

Hi Jeff, Please look into the configuration of your date format. If you add these lines to your otrs/Kernel/Config.pm you'd probably be good: $ENV{ORACLE_HOME} = 'd:/ora10g'; $ENV{NLS_DATE_FORMAT} = '-MM-DD HH24:MI:SS'; $ENV{NLS_LANG} = american_america.al32utf8; ((enjoy))

[otrs] Errors using Oracle database

We are trying to implement OTRS using an Oracle 10g database. We're using IIS and Perl Activestate in our environment. I'm encountering several errors with the install. I've created several agents and cannot authenticate. I receive an error message stating that the account doesn't exist or is

[otrs] Errors since added new pending auto state

Hi fellow OTRS users and devs, Since we added a new pending auto state called pending auto open we get allot of errors in our log as below. Does any of you have an idea what is causing this and what a possible solution could be? Thanks in advance. [Tue Mar 23 14:10:50

[otrs] Errors on upgrade from 2.2.6 to 2.4.3

Hi everyone. I'm trying to upgrade from version 2.2.6 to the new version in a test environment. No errors are returned from the otrs.checkModules.pl script. I went through the UPGRADING instructions for 2.3 version and after for the 2.4 version. The 2.4 version perl script returned the

[otrs] Errors after package install

Has anyone encountered these errors after installing a package? System configuration: OTRS 2.4.2 - running mod-perl 2, .set permissions run , all modules accounted after running ./otrs.CheckModules Cent OS 5.2 Apache 2 SQL Server 2005 - (Network packets set to 20 megs) This is what is

[otrs] errors installing 2.4.1 via YaST

Hello, I am using YaST to install 2.4.1 on opensuse and I am running into dependency failures. I have these repositories enabled: Main Repository (Sources) Main Update Repository openSUSE BuildService - KDE:Community Main Repository (OSS) openSUSE 10.3 DVD 10.3 With everything fully updated,

[otrs] Errors using 2.3.2

So I upgraded to 2.3.2 today and now in my syslog I'm getting the following... Sep 8 16:33:58 linux1 OTRS-CGI-10[27122]: [Error][Kernel::System::Cache::Get][Line:137]: Need Type! Sep 8 16:33:58 linux1 OTRS-CGI-10[27122]: [Error][Kernel::System::Cache::Set][Line:105]: Need Type! Anyone

[otrs] Errors in send email

If I'm create ticket and type email address by hand (phone ticket), and try to write email from otrs I always get error message: Can't send to: [EMAIL PROTECTED] Enable debug for more info! How could it be repared? ___ OTRS mailing list: otrs - Webpage:

Re: [otrs] Errors

Hi Patrick, Thanks for answering. I increased the 'max_allowed_packet' value. Does anybody knows something about the other error? $HOME/bin/PostMasterPOP3.pl /dev/null ERROR: OTRS-PM3-41 Perl: 5.8.8 OS: linux Time:

[otrs] Errors

Hello, I've got this error messages: $HOME/bin/PostMasterPOP3.pl /dev/null ERROR: OTRS-PM3-41 Perl: 5.8.8 OS: linux Time: Mon Apr 7 17:20:03 2008 Message: Need User or UserID! Traceback (4215): Module:

Re: [otrs] Errors

Patrick Mäusebach wrote: DBD::mysql::db do failed: Got a packet bigger than 'max_allowed_packet' bytes at /opt/otrs/Kernel/System/DB.pm line 387. ERROR: OTRS-PM3-41 Perl: 5.8.8 OS: linux Time: Mon Apr 7 15:10:03 2008 Message: Got a packet bigger than 'max_allowed_packet' bytes, SQL: 'INSERT

Re: [otrs] Errors

Thanks for answering. I increased the 'max_allowed_packet' value. Does anybody knows something about the other error? $HOME/bin/PostMasterPOP3.pl /dev/null ERROR: OTRS-PM3-41 Perl: 5.8.8 OS: linux Time: Mon Apr 7

[otrs] Errors when sending/replying to tickets

Hi , I have searched the mail list , as well as googled it provusely yet there are no clear indication as to what the solution is : We have been getting this error , at various intervals when trying to reply to tickets : [Mon Oct 23 10:11:10

[otrs] Errors from CRON jobs about DB.pm...

This is one of the many errors that our install of OTRS is generating right now. Initially, this type of error hasn't occurred for past few months that OTRS has been installed. For the last couple of weeks, it has been generating the messages like the ones pasted below each time a CRON job runs.

[otrs] Errors on PostMasterPOP3.pl

Gents, After browsing the entire archive, i still get no answer to the following error: Use of uninitialized value in numeric eq (==) at /usr/share/perl5/Net/POP3.pm line 310, PRODUCT line 4. No messages ([EMAIL PROTECTED]@localhost) Use of uninitialized value in numeric eq (==) at

[otrs] Errors

Fri Jul 1 12:00:27 2005 error OTRS-CGI-10 Need Template! getting this in system logs and ERROR: OTRS-CGI-10 Perl: 5.8.6 OS: freebsd Time: Fri Jul 1 12:12:13 2005 Traceback (88832): Module: Kernel::Output::HTML::Generic::BlockTemplatePreferences (v1.147.2.1) Line: 205