SWAP is not going to help us I think.. As we using SSD HDD, who is better..
load average: 0.05, 0.14, 0.10
Any good idea? I appriciate all help :)
2011/10/9 Ugo Bellavance u...@lubik.ca
Le 2011-10-08 07:03, Jean BROW a écrit :
root@*:~# vmstat 10 10
procs
On 2011-10-13 08:50, Jean BROW wrote:
SWAP is not going to help us I think.. As we using SSD HDD, who is better..
I think your server is probably oversized for the load it has to deal
with, so I'd check on the network side. Any congestion? Collisions?
Something is weird with the vmstat
On Fri, Oct 7, 2011 at 9:58 PM, Jean BROW everyday...@gmail.com wrote:
We running OTRS on a dedicated server with a lot of RAM, CUP and disk space.
We have high wolume of new tickets and around 15 POP 3 accounts.
The OTRS system running very slow now. Anyone that could help us with any
tips
DNS and name resolution on the host is working fine ?
-
OTRS mailing list: otrs - Webpage: http://otrs.org/
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was exactly what the TO is experiencing: Extremely slow operation of
OTRS on an apparently mostly idle server.
If this could be the reason, the TO should try the following commands (provided
he's on an Unixoid OS, such as Linux or Mac OS X - don't know about the related
commands in Windows
Le 2011-10-08 07:03, Jean BROW a écrit :
root@*:~# vmstat 10 10
procs ---memory-- ---swap-- -io -system--
cpu
r b swpd free buff cache si sobibo in cs us sy
id wa
0 0 0 461752 0 000 0 300 0
and around 15 POP 3 accounts.
The OTRS system running very slow now. Anyone that could help us with any
tips or point us to any good forum article?
Perhaps some more information would help. How much ram, CPU, operating
system, number of agents and tickets. It could perhaps allow people to give
better
Le 2011-10-07 18:43, Jean BROW a écrit :
CPU: 1,650 MHz
RAM: 2,048 MB
Storage: 10 GB SSD
OS: Apache/2.2.9 (Debian) mod_perl/2.0.4 Perl/v5.10.0.
5 agents.
Please send the output of vmstat 10 10
-
OTRS mailing list: otrs -
Of Laurent Minost
Sent: Tuesday, June 10, 2008 2:58 AM
To: User questions and discussions about OTRS.org
Subject: [otrs] OTRS is slow
Hi,
We are using OTRS 2.2.5 with a MySQL Backend with 4GB of RAM and Xeon
3.06 GHz CPU.
Linux Distribution is the latest CentOS 5.1 with kernel
2.6.18-53.1.21.el5 #1 SMP
: [otrs] OTRS is slow
Hi Brett,
First, thanks for your answer.
We're already using mod_perl (mod_perl-2.0.2-6.3.el5) and I prefer not
imagine what it could be without it as I found OTRS slow with mod_perl
enabled :)
BR,
Laurent
Brett Davis a écrit :
Hi Laurent,
On Mon, Jun 2, 2008 at 5:55 PM
.
--
/Sune
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Laurent Minost
Sent: 16. juni 2008 10:34
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] OTRS is slow
Hi Lars,
Thanks for your reply, it's good to have experience from
Guten Tag Lars Jørgensen,
am Donnerstag, 12. Juni 2008 um 14:42 schrieben Sie:
LJ Hi Laurent,
LJ You state that response times of 1 to 2 seconds for a page load are by far
too slow.
LJ We are running three OTRS installations here, one of them on
LJ quite powerful hardware, and I see the same
Laurent Minost wrote:
Hi,
We are using OTRS 2.2.5 with a MySQL Backend with 4GB of RAM and Xeon
3.06 GHz CPU.
Linux Distribution is the latest CentOS 5.1 with kernel
2.6.18-53.1.21.el5 #1 SMP.
OTRS is running on Apache httpd-2.2.3-11.el5_1.centos.3 with
mod_perl-2.0.2-6.3.el5 and
PROTECTED] On Behalf Of Laurent Minost
Sent: Tuesday, June 10, 2008 2:58 AM
To: User questions and discussions about OTRS.org
Subject: [otrs] OTRS is slow
Hi,
We are using OTRS 2.2.5 with a MySQL Backend with 4GB of RAM and Xeon
3.06 GHz CPU.
Linux Distribution is the latest CentOS 5.1 with kernel
Hi Brett,
First, thanks for your answer.
We're already using mod_perl (mod_perl-2.0.2-6.3.el5) and I prefer not
imagine what it could be without it as I found OTRS slow with mod_perl
enabled :)
BR,
Laurent
Brett Davis a écrit :
Hi Laurent,
On Mon, Jun 2, 2008 at 5:55 PM, Lars Jørgensen
and discussions about OTRS.org
Subject: Re: [otrs] OTRS is slow
Hi Brett,
First, thanks for your answer.
We're already using mod_perl (mod_perl-2.0.2-6.3.el5) and I prefer not
imagine what it could be without it as I found OTRS slow with mod_perl
enabled :)
BR,
Laurent
Brett Davis a écrit
Hi,
We are using OTRS 2.2.5 with a MySQL Backend with 4GB of RAM and Xeon
3.06 GHz CPU.
Linux Distribution is the latest CentOS 5.1 with kernel
2.6.18-53.1.21.el5 #1 SMP.
OTRS is running on Apache httpd-2.2.3-11.el5_1.centos.3 with
mod_perl-2.0.2-6.3.el5 and perl-5.8.8-10.el5_0.2 and is
pri pri wrote:
hi all
i have been using OTRS on windows small business server 2003 for 4
months now.
i am using version 2.2.1 and wanted to know if the system gets very
slow
if there are more than 3000 tickets in my system. i have had frequent
SPAM attacks and ended
slow
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of pri pri
Sent: Friday, October 19, 2007 10:07 AM
To: User questions and discussions about OTRS.org
Subject: RE: [otrs] OTRS very slow
hi
thanks for your reply.
i did not know windows platform was the problem here.
unfortunately OTRS
Hi,
I would be interested and curious in seeing this not slow OTRS and see
which time responses you have when displaying queue view, customer_user
link and overall Agent Administration panels ... etc :)
Which hardware do you have ? Which backend are you using please ?
By the way, about pri
We have an install with 100.000 tickets and it's not slow. It is not
running on Windows (Linux+mysql), so don't know about windows installs...
Richard
pri pri wrote:
hi all
i have been using OTRS on windows small business server 2003 for 4
months now.
i am using version 2.2.1 and wanted to
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of pri
pri
Sent: Friday, October 19, 2007 10:07 AM
To: User questions and discussions about OTRS.org
Subject: RE: [otrs] OTRS very slow
hi
thanks for your reply.
i did not know windows platform was the problem here.
unfortunately OTRS
: [EMAIL PROTECTED]
To: otrs@otrs.org
Subject: Re: [otrs] OTRS very slow
Hi,
I would be interested and curious in seeing this not slow OTRS and see
which time responses you have when displaying queue view, customer_user
link and overall Agent Administration panels ... etc :)
Which hardware
questions and discussions about OTRS.org
Subject: RE: [otrs] OTRS very slow
hi
thanks for your reply.
i did not know windows platform was the problem here.
unfortunately OTRS is all set up and running here now.
is there any way to improve the performance?
will an upgrade to the latest version
hi all
i have been using OTRS on windows small business server 2003 for 4 months now.
i am using version 2.2.1 and wanted to know if the system gets very slow if
there are more than 3000 tickets in my system. i have had frequent SPAM attacks
and ended up with 16- 20 thousand e-mails in my
way to improve the performance?
will an upgrade to the latest version help?
thank you
swatha
Date: Fri, 19 Oct 2007 15:41:33 +0200
From: [EMAIL PROTECTED]
To: otrs@otrs.org
Subject: Re: [otrs] OTRS very slow
Hi,
I would be interested and curious in seeing this not slow OTRS
hi all
i have loads of e-mails in my system and my system has become really slow. i
am running OTRS on windows server 2003. i would like to know how i can clear
the database by deleting all the closed tickets. i want to know if this will
help increase the system speed?
thank you
pri pri wrote:
hi all
i have loads of e-mails in my system and my system has become really
slow. i am running OTRS on windows server 2003. i would like to know how
i can clear the database by deleting all the closed tickets. i want to
know if this will help increase the system speed
+0530, pri pri a écrit :
hi all
i have loads of e-mails in my system and my system has become really slow. i
am running OTRS on windows server 2003. i would like to know how i can clear
the database by deleting all the closed tickets. i want to know if this will
help increase the system
Laurent Minost wrote:
DB backend were never the problem in all my cases and always though
that Perl is the culpit.
PHP/MySQL seems to me solutions easily faster than Perl one for Web
applications...
I really doubt that the language is the problem. Perl is a very
mature and fast language
Hi Nils,
It would be too much work to rewrite it to PHP.
But that's only an observation from myself, all tests I did to see where
was the problem
of this regular slow impression in OTRS leads me to the code, after
eliminating Web Server performance/tuning, DB backend ... OK Perl itself
Laurent Minost wrote:
OK Perl itself (as a language) is not the culpit but maybe the way
it is coded here can be improved ? Or maybe is it mod_perl ?
mod_perl in itself is not slow and certainly faster than running OTRS
as CGI.
I tried a few weeks ago to rewrite some simple parts of the
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