RE: [otrs] Creating new tickets and merging tickets

2003-08-26 Thread Paul
L PROTECTED] > Sent: Thursday, August 21, 2003 1:55 AM > To: [EMAIL PROTECTED] > Subject: Re: [otrs] Creating new tickets and merging tickets > > > Hi Mike, > > > Sorry for the late answer...I only got around to answer this. > > Actually the subject is a bit confusi

Re: [otrs] Creating new tickets and merging tickets

2003-08-20 Thread gilles . massen
3:22 Please respond to otrs To: [EMAIL PROTECTED] cc: Subject: Re: [otrs] Creating new tickets and merging tickets Gentlemen: I would also be very interested in the ticket merge functionality. If you could point me to your modules I would greatly

RE: [otrs] Creating new tickets and merging tickets

2003-07-29 Thread Paul Rhein
So am I . ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

RE: [otrs] Creating new tickets and merging tickets

2003-07-29 Thread Karim Jamal
ation and would appreciate any help getting the ball rolling. Best wishes, Paul -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Sent: Friday, June 27, 2003 1:56 AM To: [EMAIL PROTECTED] Cc: [EMAIL PROTECTED] Subject: Re: [otrs] Creating new tick

Re: [otrs] Creating new tickets and merging tickets

2003-07-29 Thread Mike Witkowski
EMAIL PROTECTED] Subject: Re: [otrs] Creating new tickets and merging tickets Hi Brian, I've finished a quick'n'dirty implementation of that function. Although I doubt that this would be a starting point for actual OTRS code, it works (with some sideeffects due to my lack of unde

RE: [otrs] Creating new tickets and merging tickets

2003-07-29 Thread Covert, Jake
, July 29, 2003 7:50 AM To: [EMAIL PROTECTED] Cc: [EMAIL PROTECTED] Subject: RE: [otrs] Creating new tickets and merging tickets Hi Gilles, I'd be very interested in seeing the changes you've made. I'm about to embark on adding the same features to our installation and would appr

RE: [otrs] Creating new tickets and merging tickets

2003-07-29 Thread Paul
:[EMAIL PROTECTED] On > Behalf Of > Sent: Friday, June 27, 2003 1:56 AM > To: [EMAIL PROTECTED] > Cc: [EMAIL PROTECTED] > Subject: Re: [otrs] Creating new tickets and merging tickets > > > Hi Brian, > > I've finished a quick'n'dirty implementa

Re: [otrs] Creating new tickets and merging tickets

2003-07-10 Thread gilles . massen
TED]> Sent by: [EMAIL PROTECTED] 10/07/2003 09:50 Please respond to otrs To: [EMAIL PROTECTED] cc: Subject: Re: [otrs] Creating new tickets and merging tickets Hi Gilles, I am intrested in this feature Thanks Hartmut On Friday 27 June 2003 07:56,

Re: [otrs] Creating new tickets and merging tickets

2003-07-10 Thread Hartmut Manz
lt;[EMAIL PROTECTED]> > Sent by: [EMAIL PROTECTED] > 06/27/2003 01:29 > Please respond to otrs > > > To: [EMAIL PROTECTED] > cc: > Subject:Re: [otrs] Creating new tickets and merging tickets > > > > -- Original Message -

RE: [otrs] Creating new tickets and merging tickets

2003-06-27 Thread Paul
I'd certainly be interested. > -Original Message- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On > Behalf Of [EMAIL PROTECTED] > Sent: Friday, June 27, 2003 1:56 AM > To: [EMAIL PROTECTED] > Cc: [EMAIL PROTECTED] > Subject: Re: [otrs] Creating new t

Re: [otrs] Creating new tickets and merging tickets

2003-06-26 Thread gilles . massen
g tel: (+352) 424409 fax: (+352) 422473 "Brian" <[EMAIL PROTECTED]> Sent by: [EMAIL PROTECTED] 06/27/2003 01:29 Please respond to otrs To: [EMAIL PROTECTED] cc: Subject: Re: [otrs] Creating new tickets and merging tickets -- Origi

Re: [otrs] Creating new tickets and merging tickets

2003-06-26 Thread Brian
-- Original Message --- From: Martin Edenhofer <[EMAIL PROTECTED]> To: [EMAIL PROTECTED] Sent: Sat, 12 Apr 2003 14:02:14 +0200 Subject: Re: [otrs] Creating new tickets and merging tickets > Hi Paul, > > On Wed, Apr 09, 2003 at 02:37:30AM -0400, Paul wrote: &g

RE: [otrs] Creating new tickets and merging tickets

2003-04-06 Thread Paul
Paul > Sent: Monday, February 17, 2003 1:10 AM > To: [EMAIL PROTECTED] > Subject: RE: [otrs] Creating new tickets and merging tickets > > > Hi Martin, > > > > I do have two questions though. > > > > > > Is it possible to create a new ticket and send an e

RE: [otrs] Creating new tickets and merging tickets

2003-03-01 Thread Paul
Message- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On > Behalf Of Paul > Sent: Monday, February 17, 2003 1:10 AM > To: [EMAIL PROTECTED] > Subject: RE: [otrs] Creating new tickets and merging tickets > > > Hi Martin, > > I think you want an "aut

RE: [otrs] Creating new tickets and merging tickets

2003-02-16 Thread Paul
Hi Martin, > > I do have two questions though. > > > > Is it possible to create a new ticket and send an e-mail to a user > > without them e-mailing or submitting a ticket first in such > a way that > > when they reply it will be added to that newly created > ticket? I don't > > see this fun

Re: [otrs] Creating new tickets and merging tickets

2003-02-16 Thread Martin Edenhofer
Hi Paul, On Sun, Feb 16, 2003 at 05:11:55PM -0500, Paul wrote: > I've recently installed OTRS and absolutely have fallen in love with it. It > took a bit of time getting it to work across two su_exec domains, but it's > finally operating and handling a good deal of our e-mail traffic. Fine! ;-)