TCF,
"The connection closed unexpectedly" means that the server closed the
connection when the viewer wasn't expecting it to - why that happened will
normally be logged at the server.
Regards,
--
Wez @ RealVNC Ltd
> -Original Message-
> From: vnc-list-ad...@realvnc.com [mailto:vnc-list
> Are you absolutely, positively sure that no one is using Remote
Desktop (RDP) or Fast User Switching (FUS)?
Yes, positive. Not only is each PC in a lockable cabinet (or similar
space), but there are no monitors or keyboards/mouse on site. Therefore
it's impossible for anyone to use them locally
Are you absolutely, positively sure that no one is using Remote Desktop
(RDP) or Fast User Switching (FUS)?
Also, are you sure the server is running as "Local System Account"
(Properties->Log On for the service)?
I am assuming when this happens that there is no one there do do remote
diagnostics
OK, I now have some error messages to dissect:
Firstly, it logs that I've tried to access the PC, saying
Connections: accepted: (IP address)
Then, three seconds later (after I've entered the password), it then
rejects me and spits out the following code:
Connecti
Thanks for your thoughts Tim - I will investigate some of the things you
suggested. However, each system was built at the same time through the
same supplier, and each system contains an identical build structure
(including patches). All parts, from NIC to routers, cables and UPSs are
identical, an
And I'm sure our list subscribers are grateful for your assistance. :)
Cheers!
Wez @ RealVNC Ltd.
> you are correct, sir! I have no affiliation with RealVNC
> other than being a
> user of their software and hang out in these fora trying to
> help provide the
> "community support." :-)
>
January 26, 2006 9:37 AM
To: 'John Aldrich'; 'Joe'
Cc: 'RealVNC List (E-mail)'
Subject: RE: "The connection closed unexpectedly"
Joe,
It would have been helpful to know what error messages VNC Server was
logging before you re-installed it. The install process
t; Sent: Thursday, January 26, 2006 7:34 AM
> To: James Weatherall; [EMAIL PROTECTED]
> Subject: RE: "The connection closed unexpectedly"
>
>
> Hi James and John,
>
> Just reading a note that you wrote to Ben. I had the same
> problem the other
> day with
/Phoneline couldn't handle the load and dropped the signal.
John
-Original Message-
From: Joe [mailto:[EMAIL PROTECTED]
Sent: Thursday, January 26, 2006 7:34 AM
To: James Weatherall; [EMAIL PROTECTED]
Subject: RE: "The connection closed unexpectedly"
Hi James and John,
Jus
Ben napisal(a):
> I am the only "User" for these remote PCs, and this situation only
> happens after I have been logged on (in VNC) and re-booted the PC.
> I normally wait a couple of minutes for the PC to completely restart
> before logging back in through VNC again, and although the usual
> pass
at which things started
failing!
Cheers,
Wez @ RealVNC Ltd.
> -Original Message-
> From: Ben [mailto:[EMAIL PROTECTED]
> Sent: 26 January 2006 11:01
> To: 'James Weatherall'
> Cc: vnc-list@realvnc.com
> Subject: RE: "The connection closed unexpect
Hi Wes
> Are you using Fast User Switching or Remote Desktop on the
> problem computer? That could cause the error that you're
> seeing, which would go away when you reboot.
No, I'm not using either of these things at all. All of my computers are
only accessed remotely through VNC (ie, there's
Ben,
One other thing - is the computer in question configured for power-saving
(standby mode, monitor power-off, etc)?
Regards,
Wez @ RealVNC Ltd.
> -Original Message-
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of Ben
> Sent: 26 January 2006 01:57
> To: vnc-list@
Ben,
Are you using Fast User Switching or Remote Desktop on the problem computer?
That could cause the error that you're seeing, which would go away when you
reboot.
Regards,
Wez @ RealVNC Ltd.
> -Original Message-
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of Be
MessageSounds like you are right. Oh well.
Regards, Harold
- Original Message -
From: Ben
To: 'Harold Fuchs'
Cc: vnc-list@realvnc.com
Sent: Thursday, January 26, 2006 8:34 AM
Subject: RE: "The connection closed unexpectedly"
I don't think it's
I don't think it's a timing issue, as 90% of the time I can log in
within 20-30 seconds of a reboot.
In fact, If I try to VNC into the PC at the same time that its
re-booting, it will wait patiently until the connection appears, and
then allow a log in.
Ben
Could this be a timing issue?
al Message-----
>From: B. Scott Smith [mailto:[EMAIL PROTECTED]
>Sent: Thursday, 26 January 2006 12:45 PM
>To: Ben
>Cc: vnc-list@realvnc.com
>Subject: Re: "The connection closed unexpectedly"
>
>
>No, that shouldn't cause
All I can suggest at this point is looking to see if any errors are in
the Event Viewer that may offer clues,
and make sure you are running the latest version (4.1.1)...
Ben wrote:
>>Well, that is strange then. I assume you are running it as a service,
>>and not in User mode, right?
>>
>>
>
> Well, that is strange then. I assume you are running it as a service,
> and not in User mode, right?
Yes, running it as a service at both ends.
> Once you receive the error, are you still able to enter a
> password each time, or does it stop accepting connections altogether?
I can continue
stem
(currently 6 PCs have suffered from this condition in the last few
days).
Ben
-Original Message-
From: B. Scott Smith [mailto:[EMAIL PROTECTED]
Sent: Thursday, 26 January 2006 12:45 PM
To: Ben
Cc: vnc-list@realvnc.com
Subject: Re: "The connection closed unexpectedly"
No, th
m this condition in the last few
days).
Ben
-Original Message-
From: B. Scott Smith [mailto:[EMAIL PROTECTED]
Sent: Thursday, 26 January 2006 12:45 PM
To: Ben
Cc: vnc-list@realvnc.com
Subject: Re: "The connection closed unexpectedly"
No, that shouldn't cause any problem, then.
al Message-
From: B. Scott Smith [mailto:[EMAIL PROTECTED]
Sent: Thursday, 26 January 2006 12:35 PM
To: Ben
Cc: vnc-list@realvnc.com
Subject: Re: "The connection closed unexpectedly"
Unfortunately, VNC stops working as soon as they use it.
If you switch it off, VNC will work agai
--Original Message-
> From: B. Scott Smith [mailto:[EMAIL PROTECTED]
> Sent: Thursday, 26 January 2006 12:35 PM
> To: Ben
> Cc: vnc-list@realvnc.com
> Subject: Re: "The connection closed unexpectedly"
>
> Unfortunately, VNC stops working as soon a
h does appear to have
>'Fast User Switching' selected.
>Should this be switched off?
>
>Ben
>
>
>
>
>>-Original Message-
>>From: B. Scott Smith [mailto:[EMAIL PROTECTED]
>>Sent: Thursday, 26 January 2006 12:22 PM
>>To: Ben
>&g
> Cc: vnc-list@realvnc.com
> Subject: Re: "The connection closed unexpectedly"
>
>
> Are they using Fast User Switching?
>
> Ben wrote:
>
> >Hi all
> >
> >I'm having some problems logging into several remote
> systems. Each PC
> >
Are they using Fast User Switching?
Ben wrote:
Hi all
I'm having some problems logging into several remote systems. Each PC is
running Windows XP (home 5.1), and the Windows Firewall has been
configured to accept connections through port 5900 for VNC. The router
has also been set to port forwa
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