You should also read some of the HBS and other business school paper on why actually that horizontal process effort wasn't actually useful after all....


On 07/10/06, Keith Harrison-Broninski <[EMAIL PROTECTED]> wrote:

I had resolved not to say any more on this thread. But I have to
respond to this.

This description of the "reality of the business" is what enlightened
management consultants have been trying to change since the late 1980s -
trying to move business people from a perspective based on functional
silos (Finance, Manufacturing, Sales, Servicing etc) to a more useful
perspective based on processes. And a process architecture is not a
value "stream" or "chain" - what Martyn Ould calls the 5-bite kebab. It
is a network of objects and interactions.

Now I really will shut up!

--

All the best
Keith

http://keith.harrison-broninski.info

Steve Jones wrote:

> services are directly the reality of the business, it has "Finance",
> "Manufacturing", "Sales" even "Servicing" which are all business
> services that co-operate to deliver the business goals.


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