I had resolved not to say any more on this thread. But I have to
respond to this.
This description of the "reality of the business" is what enlightened
management consultants have been trying to change since the late 1980s -
trying to move business people from a perspective based on functional
silos (Finance, Manufacturing, Sales, Servicing etc) to a more useful
perspective based on processes. And a process architecture is not a
value "stream" or "chain" - what Martyn Ould calls the 5-bite kebab. It
is a network of objects and interactions.
Now I really will shut up!
--
All the best
Keith
http://keith.harrison-broninski.info
Steve Jones wrote:
> services are directly the reality of the business, it has "Finance",
> "Manufacturing", "Sales" even "Servicing" which are all business
> services that co-operate to deliver the business goals.
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You should also read some of the HBS and other business school paper on why actually that horizontal process effort wasn't actually useful after all....
On 07/10/06,
Keith Harrison-Broninski <[EMAIL PROTECTED]> wrote:
