Awesome.

"I want to hear solutions to _our_ problems not solutions to theirs."

That's the key thing there. Learn from Amazon, Google and everyone 
else. But always couch the discussion in terms of *your* business. 
You might point to other companies for some validation of the 
approaches but don't use them as *the* justification.

"Because it will give us flexibility and scalability" is far too 
fuzzy.

-Rob

--- In [email protected], "Steve Jones" 
<jones.ste...@...> wrote:
>
> And I tend to sell "Value Networks", Harvard Business School to sell
> "SOA".  One thing I would caution people on when using Amazon and
> Google (and I say that as someone who knows them quite well) as
> references into older companies, sometimes you will get the 
> following conversation (a paraphrase of one I heard once)
> 
> Keen Techy Bloke: We should be changing our IT to be more like 
> Google and Amazon
> Exec: Why?
> 
> KTB: Because they use the web to make their IT more flexible and 
> scalable
> Exec: We've got a website
> 
> KTB: Yes but they really _use_ the web and it makes their IT more 
> flexible
> Exec: Isn't that because they are web companies selling web things?
> 
> KTB: Yes, but we could do it to their IT is much more flexible and
> scalable than ours
> Exec: Yes and <Oil Major> makes more profits than us so I suppose 
> you are suggesting we should get drilling
> 
> KTB: Err no
> Exec: Then why are you suggesting that the IT for a company whose
> business model is based all around the Web will be right for someone
> who makes X?
> 
> KTB: Because it will give us flexibility and scalability
> Exec: And oil would give us massive profits, we aren't <Oil Major> 
> and we aren't Google or Amazon, I want to hear solutions to _our_ 
> problems not solutions to theirs
> 
> Fortunately for me this set me up nicely to understand the mindset 
> of the Exec but it did make me realise that while people in IT 
> might look at Amazon and Google and gasp in amazement, there are 
> people out there who are much more likely to think of that 
> as "shiny stuff that doesn't apply to me".
> 
> Just a friendly warning.
> 
> Steve


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