On 24 October 2011 18:32, Vijay Anand <vi...@vijayanand.name> wrote: > Their twitter id is handled by some gorilla, i am assuming. Their only > response > was that they "sensed" i didnt have a good customer experience.
On 24 October 2011 23:13, Mahesh Murthy <mahesh.mur...@gmail.com> wrote: > (BTW, it's not like I have a fairy godmother at Airtel - one firm I'm > associated with, > Pinstorm, front-ends their online reputation management and social media > marketing. So they have a pretty deep funnel into their customer service > folks. So Vijay, the "gorilla" who sensed your plight works at Pinstorm. Mahesh, you might get them to do something about that standard "sense" feedback that @airtel_presence sends out. It's annoying. Ram -- Ramakrishnan Sundaram | r.sunda...@gmail.com | +91 860 501 5851 --