So, if we're back on track, here is the thing. The first time I came across having to generate those logs, it didn't work. Trying to merge logs lead me into another issue of not being able to even see any logs being created. I searched everywhere for information on doing this but wasn't able to find anything which lead me to finding a solution.
See; Subject: [sipx-users] Caller ID issue Date: Tue, 11 May 2010 20:40:05 -0500) The last post on that topic was from yourself Dale, telling me to turn up logging to debug levels which I am pretty sure I had posted to have tried without success. So, I needed to get past the merging problem so that I could then generate logs to actually start seeing anything at all. > Actually, the *entire* suite of diagnostic tools that Avaya people use for > commercial customers is included in the open-source distribution: sipx- > snapshot, merge-logs, sipviewer, sipx-response-correlator, etc. Some I think some people are only asking if it would be possible to integrate some of those things into the system itself, so that there aren't so many steps involved in trouble shooting. The other poster has a valid point, when a system goes down, you don't always think about generating logs as much as you NEED to get the darn thing back up and running. That is the priority. > If you know of any way that one might build an "expert system" that could > do this diagnosis directly at the request of the administrator, rather than I am willing to bet if users mulled it around in a positive way that some good ideas could be generated and perhaps even turned into solutions that would help the overall product. Just need to let people voice their thoughts, not everyone is a full time sipx expert guru that does only that for a living. Mike
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