So if I upgrade the firmware, the IP address and other settings will not
change on the APPO from what it is currently?

I am downloading the upgrade now.

Thank you for your help,
Gloria

----- Original Message ----- 
From: "sB Tech Support" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Sunday, August 17, 2003 12:47 PM
Subject: RE: [smartBridges] APPO problems


The setting will be remained after firmware upgrade.

Alex
sB Tech Support




-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Gloria Vester
Sent: Monday, August 18, 2003 1:18 AM
To: '[EMAIL PROTECTED]'
Subject: Re: [smartBridges] APPO problems

Thanks - I guess you're right, what have I got to lose?  If it works, it
might eliminate one tower climb, if not, we are going to have to climb
anyway.  One question, though.  When you do a firmware upgrade, does
everything go back to factory default?  If so, then we have to climb
anyway
because the IP will go back to a 192.x.x.x subnet which I can't talk to
because my backhaul is on my public IP block, so if an APPO goes back to
factory default, we have to tower climb to reset the IP.

The flakiness does seem to happen if you change ANYTHING.   It seems if
we
change a channel or any other configuration, they lose their minds and
have
to be power cycled.  I am beginning to seriously doubt the decision to
go
with all smartBridges.

Thanks for your help,
Gloria

----- Original Message ----- 
From: "Blazen Wireless" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Sunday, August 17, 2003 12:09 PM
Subject: Re: [smartBridges] APPO problems


> FYI the latest firmware is 1.4j.8
>
> 1.5 is even old
>
> ----- Original Message ----- 
> From: "Gloria Vester" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Sunday, August 17, 2003 9:59 AM
> Subject: Re: [smartBridges] APPO problems
>
>
> The NEMA box is at the top of the tower, unfortunately.  We didn't
want to
> run either CAT-5 or LMR400 that far - over 130', so we put everything
up
on
> the tower.
> The APPOs are on the same post with each antenna, not more than a few
inches
> apart.
> No amps.
> Firmware version 1.4j.6.  Afraid to upgrade firmware after all the
horror
> stories I have read on different lists about 1.5 having serious
problems.
> What I don't understand is that everything worked beautifully for
almost 2
> weeks, now everything has gone to shit.
>
> Thanks for your help,
> Gloria
>
> ----- Original Message ----- 
> From: "Blazen Wireless" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Sunday, August 17, 2003 11:52 AM
> Subject: Re: [smartBridges] APPO problems
>
>
> > Gloria,
> >
> > 1. Where is the Nema box at the top or bottom of the tower?
> > 2. If at the bottom should be no need to climb thats what I do I put
all
> > equipment at the base of the tower (If running amps) that way all
you do
> is
> > run your LMR 400 up to the ant with the amp thats it. That way you
can
> power
> > cycle a lot easier!
> >
> > 3. I assume you are not using any amps and have the APPOs as close
as
> > possible to the ANT's if so then I understand.
> >
> > 4. Are these NEW APPO's with the old firmware or what firmware do
they
> have?
> > I would make sure you have the latest firmware that might help.
> >
> > 5 As far as flakey I to agree there have been some weird things
about
the
> > units in the past few months other then the heat issues.
> >
> >
> > ----- Original Message ----- 
> > From: "Gloria Vester" <[EMAIL PROTECTED]>
> > To: <[EMAIL PROTECTED]>
> > Sent: Sunday, August 17, 2003 8:30 AM
> > Subject: [smartBridges] APPO problems
> >
> >
> > We just put up our first system about three weeks ago.  Four APPOs
on
the
> > water tower with Pac Wireless 90 degree sectors, channels separated
by
> > enough distance as to not interfere.  Everything came up and worked
> > beautifully for almost two weeks.  Now we have had to climb the
water
> tower
> > and reset one or more of the APPOs twice in the last week.  Last
night
one
> > APPO completely locked up, I couldn't access it from either side.
One
was
> > receiving, but not transmitting, and the other two were transmitting
and
> > receiving, but would not associate.  Climbed the water tower and
> re-powered
> > all of them and everything came back up and worked fine for a few
hours.
> > Now one of them is receiving but not transmitting again.  I have
tried
the
> > "reset" from simpleMonitor, which I don't think does a damn thing
and it
> > still doesn't work.  Now I have to call out one of my techs, on a
Sunday,
> > and pay him overtime to go climb the water tower just to reset an
APPO.
> > What is up with these damn flaky units?  We bought all smartBridges
based
> on
> > recommendations from other WISPs, and they worked great for about
two
> weeks,
> > now they seem to just flake out whenever they feel like it.  All of
the
> > units are properly connected, grounded, and water proofed.  Our NEMA
box
> > that contains our switch, UPS, and power supplies is air
conditioned.
> Does
> > anyone have any ideas?  Fortunately we only have one working
customer
(was
> > working until yesterday), but we have two more installs in progress
that
> we
> > can't get to associate, and about a dozen people on a waiting list
to be
> > installed and I am afraid to even try and hook them up until this
system
> is
> > stable.  Is there anyway to reset these things without a tower
climb?
Any
> > idea what would be making them lock up, stop transmitting, or stop
> > associating?
> >
> > Thanks for any help,
> > Gloria Vester
> > www.vsswireless.net
> >
> >
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