Regarding the marketing, ive been in mostly maya based studios for the last
4 years and softimage based before that what really struck me though was
the Maya guys (and some Max guys) were all talking about Modo, how it was
such a fast modeller / uv tool etc. Not a single one of them had even
considered softimage, they knew of it, just nothing about what it did.

Maya and Max would come out with fanfare every release, write-ups, new
features videos etc. softimage just got a basic change list. fxguide is a
good example, even the "death of softimage" article got half a page, yet
"the future of Naiad" got multiple posts and pages. bifrost / naiad
received more fanfare than ICE did, for arguably a much less capable
product.

if existing customers of your own group of products don't know what your
selling. your really dropping the ball.





On Wed, Mar 26, 2014 at 10:01 AM, Maurice Patel
<maurice.pa...@autodesk.com>wrote:

> Hi Francisco. I am waiting an internal reply on this one. I do not know
> why your reseller cannot sell you Softimage or is saying this.
> Maurice
>
> Maurice Patel
> Autodesk : Tél:  514 954-7134
>
> From: softimage-boun...@listproc.autodesk.com [mailto:
> softimage-boun...@listproc.autodesk.com] On Behalf Of Francisco Criado
> Sent: Tuesday, March 25, 2014 6:57 PM
> To: softimage@listproc.autodesk.com
> Subject: Re: An Open Letter to Carl Bass
>
> Hi Maurice, for the third time now ...(seems you are too much worried with
> the discusion and not with the replies :) ) i would like to purchase a
> couple of licenses of Softimage, and your offices from Argentina don´t know
> what Softimage is, and they say that Autodesk doesn´t sell this product.
> Can you give me a hand with this?
>
> Thanks in advance,
> F.
>
> (a simple latino from third world, nothing fancy here)
>
> 2014-03-25 19:45 GMT-03:00 Maurice Patel <maurice.pa...@autodesk.com
> <mailto:maurice.pa...@autodesk.com>>:
> Hi Rob,
> We moved people off of other teams to work on Skyline too. And we did not
> say anything to those users either - resources get moved around regularly
> in organizations from project to project This is one of the reasons why we
> try to avoid getting into discussions about how many engineers are working
> on X, Y or Z - especially as that can always be subjective in terms of
> output sometimes a small team can be more productive than a big team and
> vice versa. When we moved all the Montreal engineers off of Softimage and
> moved development to Singapore we did talk about it.
> maurice
>
>
> Maurice Patel
> Autodesk : Tél:  514 954-7134
>
> -----Original Message-----
> From: softimage-boun...@listproc.autodesk.com<mailto:
> softimage-boun...@listproc.autodesk.com> [mailto:
> softimage-boun...@listproc.autodesk.com<mailto:
> softimage-boun...@listproc.autodesk.com>] On Behalf Of Rob Chapman
> Sent: Tuesday, March 25, 2014 5:51 PM
> To: softimage@listproc.autodesk.com<mailto:softimage@listproc.autodesk.com
> >
> Subject: Re: An Open Letter to Carl Bass
> Hi Maurice
>
> yes sorry, my previous mail the 'you' was much more directed at Autodesk
> the entity than you personally, I hope you understand.  and yes it was
> mashed, but I hope to elaborate.
>
> Now that 'you' (Autodesk) are making it is very clear that those great
> engineers that were moved onto other projects were one part of the reason
> for purchase, the other was Softimage the product. but at the time , whilst
> assuring us the existing customers of Softimage the product was going to be
> ok eg 'the future is bright' etc I do feel that the Softimage user base at
> that time were never informed properly of the true extent of the engineer
> stripping until long afterwards .
>
> this is perhaps one of those lingering disagreeable tastes as is feels
> like your obligation was fulfilled with minimum effort whereas back then
> there was not a sense of EOL as we were assured the product was going to be
> ok. as long as it was sold as a plugin. or a suite. or not all...
>
> so to clarify. with some actual history because yes I am not entirely sure
> of the facts here and others may be more clued :) but at what point were
> the Softimage customers informed that the entire engineering team had been
> moved to a new application? was this only, as you say in Autodesk's
> statement of intent? as this, in my opinion, was never truly communicated
> and somewhat hidden to the user base until much later on.
>
>

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