City of Dallas tries to treat all persons as "customers" including public citizens, builders, architects, and contractors. We even have to take mandatory customer service training classes which is a great help for all of us.
I agree with Ed. If you have a problem with me, then I encourage you to speak to my supervisors or even to city council members to voice your complaints. I think I've learned most of my knowledge from listening to the many patient sprinkler contractors in the area who were willing to take the time to explain things to me. However, if I'm doing a good job, then please also voice your appreciation. Scold me and praise me like a dog...and I'll happily do my best to do what's right. rick matsuda, city of dallas -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Ed Vining Sent: Wednesday, August 01, 2007 10:46 AM To: [email protected] Subject: Re: Telling an AHJ "No" ? Travis, the AHJ may have been at the top of the food chain for the FD, but not at the top of the code authority. He gets his authority from someone higher up, City council, county supervisors, or whatever. I once had a deputy state fire marshal tell me we had to sprinkler a noncombustible stairway, when the code said we didn't. He was adamant. I told him I would do it because the client had to get along with the project, but that I would take it up with his superiors. Several weeks afterward he called me with apologies, saying he had been wrong. In another case an AHJ said we had to treat a medical office building as a hospital. This time we had time, so I went unofficially to his leaders, suggesting that he needed a bit of training, both on the code and customer relations. We won. George is right. Stand up and fight, even if it has to be after the fact. [EMAIL PROTECTED] Ed Vining 4819 John Muir Rd Martinez CA 94553 925-228-8792 _______________________________________________ Sprinklerforum mailing list [email protected] http://lists.firesprinkler.org/mailman/listinfo/sprinklerforum To Unsubscribe, send an email to:[EMAIL PROTECTED] (Put the word unsubscribe in the subject field)
