Wow, that's a lot of interesting insight. I like the DIY for a bug in open
source vs a dead end to a bug in closed source as a really solid example. I
think that helps open source win vs closed source. Although I do believe it
is an extreme case. Does anyone have more insights to offer?

On Fri, Jan 8, 2010 at 10:23 PM, Lee Bolding <l...@leesbian.net> wrote:

>
> On 8 Jan 2010, at 15:09, Sid Bachtiar wrote:
>
> > And are you talking about your real experience or you're just
> hypothesizing?
>
> Real world, it's the structure we're setting up at the startup I'm
> currently working at. IMHO we've spent far less, and have far superior
> support and quality of product than we'd have had if we'd gone the route of
> taking on additional employees - that's less financial risk and less
> technical risk too.
>
> I kind of get the feeling that for a lot of people open source some has to
> be the solution to everything - it's not. Sometimes, being pragmatic means
> using commercial products or services. Sometimes it's worth letting somebody
> else do the expensive (both in terms of money and time) R&D and reaping the
> rewards by paying comparatively little for that work. If you're blinkered by
> open source it can lead you into all kinds of difficulties.
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