Whoops, forgot to reply-all; a previous message: I assume we're also talking here about something simple like email all unverified accounts again, and including something about Fennec in that email? (Do we have a record of what kind of device they started verification from?)
For single device users we could also pop up a reminder in the browser about Fennec (and eventually ios) --- Then given the discussion I was curious what the verification email actually looked like: Almost there [email protected], you're one click away from verifying your Firefox Account. Verify <https://accounts.firefox.com/v1/verify_email?uid=> This is an automated email; if you received it in error, no action is required. For more information, please visit Mozilla Support <https://support.mozilla.org>And then when you verify you get this page: Account verified Success Your account is ready! (with a big green checkmark that didn't copy) So it seems like there's some low-hanging fruit in just adjusting the email and the confirmation page, and a chance to do some easy A/B testing around it. On Sun, Jun 28, 2015 at 12:37 PM, Ryan Feeley <[email protected]> wrote: > Hi all, > > Dan McKinley’s talk this week about the successful use of reminder emails > at Etsy struck a chord with me. > > If the metrics are right, there are a lot of accounts left unverified, and > far more users who are not adding a second device. > > I think this is a low-effort high-impact way for us to increase both > adoption (verified accounts) and engagement (proper use of sync). We could > send emails to unverified accounts, and also to infrequent emails to > single-device users (i.e. “Have another Firefox to sync yet?”) > > Beyond reminder emails, I’ll be exploring some ways to make it easier to > add other devices, like pairing devices by using the camera in Fennec to > shoot a QR code on the web. Something like: > https://www.dropbox.com/s/c458gy9jumhdt8r/qr-code.png?dl=0 > > Thoughts? > > Ryan Feeley > UX, Cloud Services > Mozilla UX > IRC: rfeeley > _______________________________________________ > Sync-dev mailing list > [email protected] > https://mail.mozilla.org/listinfo/sync-dev > -- Ian Bicking | Firefox Engineering Manager
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