On Fri, 2010-10-08 at 08:19 -1000, Alexandre Chapellon wrote: > > This is not correct. Barracuda offer a 24 hour phone service when you > > can speak to a real person should you have an issue. Getting delisted is > > simple but ongoing offenders can simply forget it. > Cool! Calling some indian call center to get an idea of why one single > IP is listed.... What a great tool! Err, it's *not* an Indian call centre. They have a support office in India, but the majority of calls are handled in the USA and UK - and they operate around the clock 'following the sun'. The only time India would handle a call is if (a) something went very wrong (b) you were located in India seeking service in India.
Barracuda are *very* good at reputation lists - one of the best for all their other failings. They can easily tell you the extent of your spamming and support it with evidence. If you've got listed at Barracuda *YOU HAVE SENT SPAM* so quit bleating. > > Barracuda was listing more than 8000 of my IPs. Thoose IP was listed > years ago and never unlisted. Port 25 was blocked for months for this > subnets and Barracuda explicitly refused to do bulk removal ... > because it was too much wrok for them... We had to hire someone to > manually delist filling their form (with captcha). Now manual > delisting is over for weeks and *none* of the delisted IPs has been > listed again... > Yes am a bit angry against barracuda issue handling :). Don't spam then. Simple. I think you've mistaken me for someone that gives a damn.
