Alan,

YOu are combining the tasks of backup and synchronization.  there is a
setting in the file menu to initiate a device backup.  also, when
upgrading, end users should do a backup to iCloud and then an itunes
backup.  The end user needs to force quit all apps and reset network
settings so no apps are using the device's antennas.

Kelly



On 6/8/14, Victor Gouveia <victor.gouv...@rogers.com> wrote:
> Hi Alan,
>
> There’s a feature under the device menu to transfer purchases from the
> device to iTunes, so this will take care of the apps thing.
>
> In terms of the Ringtones, this should come over when purchases are
> transferred.
>
> In terms of the data, you can back it up to the iCloud, at which point, you
> an retrieve it using the cloud back up service.
>
> If I’m incorrect, someone can please correct me.
>
>
> Victor Gouveia
> Vice-President
> Training Coordinator
> VIP Tech
> Tel: 1-888-640-6661
> Fax: 1-888-640-6669
> Home: victor.gouv...@rogers.com
> Work: viptrain...@rogers.com
> Limiting Disabilities with Limitless Possibilities
>
> From: Alan Paganelli
> Sent: Sunday, June 08, 2014 5:34 PM
> To: viphone@googlegroups.com
> Subject: Re: iTunes Syncing Advice Sought
>
> Each device you sync with iTunes is treated separately even though all the
> apps are in the same folder in iTunes.  So, if you have both an iPhone and
> an iPad, iTunes keeps track of which are which.
>
> Regards,
>
> Alan
>
> I told my psychiatrist that everyone hates me. He said I was being
> ridiculous - everyone
> hasn't met me yet.
>
> Please click on:
>
> HTTP://WWW.home.earthlink.net/~alanandsuzanne/
> There, you'll find free files of my arrangements and performances played on
> the Yamaha Tyros 1 keyboard.  The albums in Technics  format formerly on my
> website are still available upon request.  Thanks for listening!
>
>   ----- Original Message -----
>   From: Alan Lemly
>   To: viphone@googlegroups.com
>   Sent: Sunday, June 08, 2014 1:45 PM
>   Subject: iTunes Syncing Advice Sought
>
>   A few months ago when convincing a friend to use iTunes to backup and
> upgrade her iPhone 5 to iOS 7, she got burned when her phone had to be
> totally wiped and re-activated before the upgrade would complete. Also,
> since all the apps she had were obtained using her phone which had never
> been synced to her computer using iTunes, she lost all her apps and related
> data.
>
>
>
>   I've since learned that backing up your phone to your computer with iTunes
> only backs up the apps which have been synced to the computer with iTunes.
>
>
>
>   I am now attempting to get totally familiar with iTunes and syncing so
> that I have no further surprises in the future. The first question I need
> help with is how to proceed when the phone being synced has much on it that
> the computer does not and the computer also has items on it that the phone
> does not. Specifically, the phone has all the apps and related data and the
> computer's iTunes has several custom ringtones not on the phone. How does
> one perform a sync without losing one of the differing data sources? I'm
> assuming the sync will prompt you to pick which device controls the sync the
> first time it's done, i.e., which device's data survives and controls the
> sync. What I want is the ability to keep all the data from both devices the
> first time the sync is completed.
>
>
>
>   Does anyone have any recommendations on how to do this? Thanks in advance
> for any assistance.
>
>
>
>   Alan Lemly
>
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