Re: Gadu Gadu protocol is not downloading Buddies list from server

2018-01-22 Thread Eion Robb
Hi Lilia, Are you able to let us know what version of Pidgin/libpurple you're using by copying the first line from the text box in the Help->About screen, eg "Pidgin 2.12.0 (libpurple 2.12.0)" Older versions of Pidgin had a manual refresh for the buddy list which you need to run via (from the

Re: Status not showing with Slack

2018-03-07 Thread Eion Robb
ou! > > Does this support OTR? > -- > *From:* Eion Robb <e...@robbmob.com> > *Sent:* Tuesday, March 6, 2018 11:24 PM > *To:* Matthew E. Wetmore > *Cc:* support@pidgin.im > *Subject:* Re: Status not showing with Slack > > Hi Matt, > > You c

Re: Status not showing with Slack

2018-03-06 Thread Eion Robb
Hi Matt, You could try the Slack plugin which probably does presence a lot better than XMPP/IRC gateways :) https://developer.pidgin.im/wiki/ThirdPartyPlugins#AdditionalProtocols Cheers, Eion On 2 March 2018 at 07:03, Matthew E. Wetmore wrote: > *Pidgin 2.10.12*

Re: Configuration Error: Cannot logged into Pidgin

2018-03-06 Thread Eion Robb
Hi Manimaran, You might need to get in touch with the sipe plugin people on their forum at http://sipe.sourceforge.net/ as I don't believe they monitor this mailing list. Cheers, Eion On 28 February 2018 at 16:37, IT - Manimaran Ambalavanan < manima...@gaincity.com> wrote: > Hello Sir/ Madam,

Re: multiple computer using pidgin not working

2018-03-06 Thread Eion Robb
Hi Christopher, Can you explain more about the problem? Are you getting an error, if so, what error? If not, can you get a debug log from Help->Debug Window when you reconnect to the account that's having trouble? Cheers, Eion On 2 March 2018 at 13:36, Christopher Volkmann

Re: Problem during a sending a message

2018-03-06 Thread Eion Robb
Hi Michael, Try setting the "Local Alias" field in Accounts->Manage Accounts->{Your XMPP Account}->Modify... Cheers, Eion On 4 March 2018 at 02:14, Pas Denom wrote: > Each time when i send a message with Pidgin to someone i seen that : > > > >

Re: Send a message from command prompt

2018-03-08 Thread Eion Robb
You can use purple-remote to make Pidgin send messages, see `man purple-remote` on the syntax Cheers, Eion On 9 March 2018 at 02:59, muhammed masood wrote: > Hi > > I would like to know how to send a message from command prompt to pidgin > the protocol being used is

Re: Enhancement Request

2018-04-12 Thread Eion Robb
There's a screenshot plugin on the plugins page at https://developer.pidgin.im/wiki/ThirdPartyPlugins On 13 April 2018 at 00:48, Hemantha Vasudevachar < hemantha.vasudevac...@oracle.com> wrote: > Hi Team, > > > > I have an enhancement request. Please add an option to send screenshot > instantly

Re: TOR/Privacy (SOCKS5) or SOCKS5

2018-04-12 Thread Eion Robb
The main difference between the two settings is that "TOR/Privacy (SOCKS5)" will send DNS requests over the proxy (preventing leaking of private metadata), whereas "SOCKS5" will not. On 13 April 2018 at 09:05, wrote: > Hello, > > What's the difference between "TOR/Privacy

Re: Help

2018-03-25 Thread Eion Robb
Hi there, Depending on what distro/operating system you use, yes. We could probably give a more specific answer if you could let us know what OS/distro you're using :) Cheers, Eion On 25 March 2018 at 17:06, newagenda2010 wrote: > Hi! > > Can you please tell me if

Re: xmpp: URLs in Windows?

2018-10-16 Thread Eion Robb
t; specify this option, which makes me think it rejected it entirely. > *--help* doesn’t show *--protocol*. I’m on 2.13.0. > > > > *From:* Eion Robb [mailto:e...@robbmob.com] > *Sent:* Tuesday, October 16, 2018 5:14 PM > *To:* Phil Smith III > *Cc:* Pidgin Support List

Re: Linked transcripts

2018-10-18 Thread Eion Robb
Hi Peter, This sounds like an issue with the Olark servers, since that !transcript shortcut isn't part of Pidgin. You might want to get in touch with Olark support about this instead. As we're just a group of volunteers who help with issues with Pidgin, we have no control over any server that

Re: Log in issues

2018-10-18 Thread Eion Robb
Hi Kinga, Normally "not authorized" means a bad username or password, but from the sounds of it this Olark thing needs you to be signed in on their website first. We don't have any control over how Olark works, since we're just volunteers who just provide support for issues with the Pidgin

Re: xmpp: URLs in Windows?

2018-10-16 Thread Eion Robb
The windows installer .exe has an option to register handlers with XMPP, AIM and something else. The manual way to do it used to be through: Control Panel->Default Programs->Associate a file type or protocol with a program -> Choose default applications by protocol but it looks like they've

Re: xmpp: URLs in Windows?

2018-10-23 Thread Eion Robb
otocol 'xmpp' using delimiter ';'.* > > *(09:47:05) GLib: g_hash_table_lookup: assertion `hash_table != NULL' > failed* > > > > (the *x...@gmail.com * was a Gmail ID of mine, and it was > valid) > > > > *From:* Phil Smith III [mailto:li...@akphs.com] > *Sent:* T

Re: xmpp: URLs in Windows?

2018-10-23 Thread Eion Robb
l, and Skype). Is the protocol wrong? > > > > *From:* Eion Robb [mailto:e...@robbmob.com] > *Sent:* Tuesday, October 23, 2018 3:06 PM > *To:* Phil Smith III > *Cc:* Pidgin Support List > *Subject:* Re: xmpp: URLs in Windows? > > > > What was the ful

Re: Bug

2018-10-26 Thread Eion Robb
Hi there, If your ICQ account is not in that dropdown list then the account isn't enabled and/or isn't connected. Try looking in Accounts->Manage accounts, to make sure that the ICQ account is enabled. Also, check at the bottom of the buddy list for any connection errors. Cheers, Eion On

Re: 403 registration failed

2018-11-13 Thread Eion Robb
Hi there, A 403 error normally means the XMPP server is denying or rejecting something, eg it could be a duplicate login id or something like that. If you open the debug log through Help->Debug Window as you try to register the account, it could provide more information from the server about

Re: "Remote host closed connection" error

2018-10-04 Thread Eion Robb
Hi Quinn, You might want to keep the debug log open (from the buddy list, Help->Debug Window) while it happens to see if there's a bit more info for the error. On the surface though, it sounds like the XMPP server is disconnecting you, rather than anything you're doing in the client. Cheers,

Re: python, dbus to change multiple accounts status

2018-10-07 Thread Eion Robb
Hi Claudio, Your question is a bit more of a devel question than a support one, so cc'ing in the devel list. You might find it easier to use the 'savedstatus' API, so that you're not having to fluff around with presences and status.

Re: Buddy showing up as "not authorized"

2018-09-02 Thread Eion Robb
Hi Quinn, This normally means you are "not authorised" to see the other persons presence information (online/away/offline etc) and that you should be re-requesting the authorisation (not him). Depending on the XMPP server that you're connecting to, you might need to remove the buddy and re-add

Re: Pidgin purple bug

2018-11-18 Thread Eion Robb
Hi Aleksandra, Probably best to continue with the issue you posted on the Facebook plugin site at https://github.com/dequis/purple-facebook/issues/447 Cheers, Eion On Mon, 19 Nov 2018 at 06:37, Aleksandra M. wrote: > Hi, > > I tried to find my answer in FAQ and forums, but all the queries

Re: Plugin OTR does not work

2018-12-27 Thread Eion Robb
Hi Marc, Which mobile client is that that you're using? Is cringeguy your XMPP JID or is it your friend's who's trying to talk to you? >From what I can see, it looks like Pidgin is starting an OTR converstaion, which you're then trying to continue on a mobile device that either doesn't support

Re: App won't connect

2018-12-31 Thread Eion Robb
Hi Julia-Grace, What kind of account are you trying to connect to? (XMPP, IRC, ICQ, Hangouts, etc)? Cheers, Eion On Tue, 1 Jan 2019 at 10:19, Julia-Grace Sanders < jsand...@skagitpublishing.com> wrote: > Hello, > > > My Pidgin won't connect when I launch the app. I've included a screen shot >

Re: XMPP to 8x8 servers

2019-01-17 Thread Eion Robb
Looking at that old support email https://pidgin.im/pipermail/support/2015-July/028968.html it looks like the XMPP Domain is uc.8x8.com - not sure what you'd need to use for username or password though, but you could try whatever details you use to login to their system. Cheers, Eion On Fri, 18

Re: Pidgin Opens and Closes right away Windows 10

2019-01-14 Thread Eion Robb
any more time on this – I have to get to work so will deal > with this when I have nothing to do (which is rare). I have informed my > management that I am off of Pidgin. > > > > Thanks… > > > > GC > > > > *From:* Eion Robb [mailto:e...@robbmob.com]

Re: XMPP to 8x8 servers

2019-01-17 Thread Eion Robb
that are included with Pidgin. > > > Eric > > > Eric Pierce > Director of IT > *Doxa E Solutions, LLC dba Promont Insurance Advisors* > 1 E. Wacker Drive, Suite 1920 > Chicago, IL 60601 > (312) 262-3370 > epie...@promontadvisors.com > http://www.promontadvisors.com &

Re: XMPP to 8x8 servers

2019-01-17 Thread Eion Robb
-3370 > epie...@promontadvisors.com > http://www.promontadvisors.com > -- > *From:* Eion Robb > *Sent:* Thursday, January 17, 2019 4:00 PM > *To:* Eric Pierce > *Cc:* support > *Subject:* Re: XMPP to 8x8 servers > > If you could try get a debug log (from the Bud

Re: ICQ Official announcement

2018-12-20 Thread Eion Robb
Hi Eugene, We were in touch with the ICQ developers in November about their new protocol and they were organising some documentation for us about it. The last email we've had is from near the start of Nov though, so I've reached back out to them to see if they've got anything available for us

Re: ICQ Official announcement

2018-12-23 Thread Eion Robb
ene Grosbein wrote: > On 23.12.2018 03:10, Eion Robb wrote: > > > Hi again, > > > > I've been working on a new ICQ protocol replacement at > https://github.com/EionRobb/icyque > > Currently it can just login and send/receive IM's, but work is ongoing > t

Re: ICQ Official announcement

2018-12-22 Thread Eion Robb
Hi again, I've been working on a new ICQ protocol replacement at https://github.com/EionRobb/icyque Currently it can just login and send/receive IM's, but work is ongoing to try to support other features. Cheers, Eion On Fri, 21 Dec 2018 at 11:52, Eion Robb wrote: > Hi Eugene, > >

Re: Pidgin issue

2018-11-20 Thread Eion Robb
Hi Rob, Google has settings around blocking logging in to accounts from unknown IP addresses at https://myaccount.google.com/security#activity You could also try using the Hangouts plugin instead that has a different authentication method that doesn't provide username and password every time you

Re: Pidgin Account Won't Connect

2018-11-19 Thread Eion Robb
Hi there, When you try to connect to the account what error message do you get (at the bottom of the buddy list)? If there isn't any connection error, then try getting a debug log as you disconnect and reconnect to the account. From the buddy list, Help->Debug Window. Then attach it as a

Re: Pidgin oddity

2018-11-25 Thread Eion Robb
Hi Phil, Have you tried using the Message Notification plugin that ships with Pidgin? (Tools->Plugins->Message Notification) It has the option to 'flash window' and 'remove when conversation window gains focus' which for me on Win10 keeps the taskbar displaying with a yellow/orange background.

Re: Not able to connect pidgin after window 10 update

2018-11-25 Thread Eion Robb
Hi Nagarjuna, Unfortunately the AIM servers were shut down at the end of last year: https://help.aol.com/articles/aim-discontinued To keep using Pidgin, you'll need to switch to a different protocol/server either with one of the built-in protocols or a third party protocol from

Re: History Conversation

2019-01-04 Thread Eion Robb
Hi Eduardo, The closest thing to what you're after is the History plugin, which shows the previous conversation with a buddy when you open an IM window with them. You can activate it from the Tools->Plugins menu. Cheers, Eion On Sat, 5 Jan 2019 at 02:23, Eduardo Leme wrote: > Hello, support

Re: Pidgin Opens and Closes right away Windows 10

2019-01-13 Thread Eion Robb
Hi Gene, Could you check in Task Manager that Pidgin is or isn't running? If it's not running, it could be crashing when it opens. Just to double check, can you follow the instructions at https://developer.pidgin.im/wiki/TipsForBugReports#ObtainingaDebugLog to get a debug log, and attach it

Re: Ticket#762858/Pidgin issue again (Ticket#750118)

2018-09-12 Thread Eion Robb
To follow on from what Wade said, Are you able to provide screenshots of what you mean by the "login screen"? There's an "accounts" screen that has login details, as well as a password prompt if the "save password" checkbox isn't ticket in the account setup. What protocol (XMPP/ICQ/IRC/etc) is

Re: Pidgin Logs - Adium

2018-09-12 Thread Eion Robb
Hi Vamsi, You can use Pidgin on OSX through various means (Fink, Macports, etc) if you want to keep using Pidgin. In terms of migrating your logs to Adium, you'll need to ask Adium that :) Cheers, Eion On Thu, 13 Sep 2018 at 04:53, Vamsi Gudimetla wrote: > Hi Pidgin support, > > I am a heavy

Re: ICQ accounts not working with pidgin 2.13.0

2019-04-03 Thread Eion Robb
Hi Bob, You've accidentally sent an email to the security@ mailing list which is only to report security issues. I've CC'd the support@ mailing list which is the one you meant to have emailed :) The answer to your question is on the Pidgin FAQ:

Re: Status: still having problems

2019-04-04 Thread Eion Robb
Hi Angel, Glad to hear that the online buddies issue is resolved for you :) The plugin doesn't yet support file transfers nor inserting inline images. Cheers, Eion On Fri, 5 Apr 2019 at 10:23, Angel wrote: > Hi Eion, > > I am able to connect to ICQ and chat with friends through Pidgin. I can

Re: Unable to connect to BOS server: Connection refused.

2019-03-29 Thread Eion Robb
Hi there, You probably got a message from the ICQ servers near the end of last year that said they were shutting down the old service and that you'd need to move to their new one? There's a new plugin that connects to the new protocol and replaces the existing one in Pidgin:

Re: Unable to connect to BOS server: Connection refused.

2019-03-29 Thread Eion Robb
(please include support@ in any replies) To switch to the new protocol you'll need to edit the account and change from ICQ to ICQ (WIM). If you're still seeing the BOS error, then you're using the old protocol still Cheers, On Sat, 30 Mar 2019 at 12:14, Angel wrote: > Hi Elon, > > I did get

Re: cannot open ic1 in pidgin

2019-03-29 Thread Eion Robb
p till earlier todday. It started > off working > normally then suddenly it closed and when I re opned it this the what I am > getting > > Joe > Jabber works > ICQ does not > > [image: Inline image] > Regards > Joe > > On Friday, March 29, 2019, 2:09:19 PM P

Re: THANKS

2019-03-30 Thread Eion Robb
Hi again, You're more than welcome to switch to whichever messenger program you want to use, however if you want to keep using Pidgin you can download the IcyQue plugin from https://github.com/EionRobb/icyque Cheers, Eion On Sat, 30 Mar 2019 at 15:35, JOE MADDEN wrote: > Sir, thank you the

Re: Hide New IM Conversations

2019-03-17 Thread Eion Robb
Hi David, Some other things to check: * In Tools->Plugins->Message Notification->Configure Plugin do you have it set up so that 'present conversation window' or 'raise conversation window' are ticked? This would overrite any setting in the preferences? * If you set your status to 'Away' or

Re: Pidgin on iphone

2019-03-14 Thread Eion Robb
Hi there, There's a few plugins on the https://developer.pidgin.im/wiki/ThirdPartyPlugins wiki page that let you send messages from a phone via Pidgin, eg WebPidginZ, pidgin-juice and sapphire Cheers, Eion On Fri, 15 Mar 2019 at 05:14, wrote: > Hi , this is a great software , is there any way

Re: Urgent - SSL Connection Failed

2019-03-18 Thread Eion Robb
Hi Deepshikha, Oracle users need to contact their Tech Support people. We as Pidgin developers can't do anything about your server. Regards, Eion On Mon, 18 Mar 2019 at 18:08, Deepshikha Goel wrote: > Hi All > > I need urgent help in pidgin, not able to connect. > > getting error : SSL

Re: having a problem with otr

2019-03-19 Thread Eion Robb
Hi there, After downloading and installing the OTR plugin, did you enable it through the Tools->Plugins->Off-The-Record Messaging? You'll need to tick the checkbox next to the name to enable the plugin. "Not Authorized" can mean a few different things, but the main cause is when the other

Re: Google G Suite chat support?

2019-03-07 Thread Eion Robb
Hi Peter, This page in the FAQ might apply to you https://developer.pidgin.im/wiki/Protocol%20Specific%20Questions#HowdoIconfigurePidgintoconnecttoGoogleTalkformydomainhostedonGoogleApps I did notice that your ftllabscorp.com domain didn't have any DNS records set up for XMPP though. You might

Re: Unable to connect to Hangouts via Pidgin

2019-03-11 Thread Eion Robb
Hi Anis, "Not Authorized" means an incorrect password. You'll either need to set up an app-specific password if you're using two-factor authentication, allow insecure apps if you're not using two-factor auth, or switch to the Hangouts plugin which has a different login mechanism. Links to the

Re: Unable to connect to Hangouts via Pidgin

2019-03-11 Thread Eion Robb
Pidgin with XMPP, still having the same > issue…. > > > > *Anis Ali Khan* > > Technicien Informatique | IT Technician > > Dynacom > > 1270, Dagenais Blvd., Ouest > > Laval, Quebec > > CANADA H7L 5E3 > > > > *From:* Eion Robb [mailto:e...@robb

Re: Pidgin IM: Saving my Chatroom configuration?

2019-03-20 Thread Eion Robb
Hi Steven, There's more info about where all your config settings are in the Pidgin FAQ: https://developer.pidgin.im/wiki/Using%20Pidgin#Wherearemysettingsanddataincludinglogssaved Cheers, Eion On Thu, 21 Mar 2019 at 07:59, Steven Bock wrote: > Hello, > > How do I save my current Pidgin

Re: Sudden odd message trying to sign on - corrected msg for length

2019-01-23 Thread Eion Robb
Hi there, If you're using ICQ, then you'll need to provide your numeric UIN (123456789) instead of your email address. Just be warned that the old ICQ protocol could stop working at any moment (other 3rd party ICQ clients were shut out at the end of last year), and that a new ICQ plugin is in

Re: IM+ on Android not working

2019-04-10 Thread Eion Robb
As was pointed out to you on IRC, we cannot support Oracle users. We have nothing to do with Oracle, and you need to contact your Tech Support rather than contacting Pidgin to talk about a non-Pidgin client like IM+. What were you even thinking?? On Wed, 10 Apr 2019 at 18:17, Zulaikha S wrote:

Re: Linux 32-bit IcyQue

2019-04-15 Thread Eion Robb
Hi Stan, Not quite sure why you're using wine for Pidgin when it's on Linux? It's fairly straightforward to compile the plugin. What distro are you using? Cheers, Eion On Tue, 16 Apr 2019 at 12:37, wrote: > Hello, Eion. > > Are you planning to develop a 32-bit IcyQue for all of us Linux

Re: Linux 32-bit IcyQue

2019-04-15 Thread Eion Robb
with Grim's help? :D) Cheers, Eion On Tue, 16 Apr 2019 at 15:05, wrote: > Thank for the quick reply, Eion. > > I'm currently using Linux MX-17 -- but it's 32-bit. I've found only a > 64-bit IcyQue. > > > > On 04/15/2019 10:48 PM, Eion Robb wrote: > > Hi Stan, > >

Re: Internal server error on trac login

2019-05-27 Thread Eion Robb
Hi Luiz, I've just managed to login to trac without any server issues. Are you able to directly email me your login username/email and I'll try look it up in the admin system? It could be that the account is blocked/locked for some reason. Cheers, Eion On Tue, 28 May 2019 at 10:07, Luiz

Re: question about the nickname

2019-05-27 Thread Eion Robb
Hi Steffen, If you right-click on a buddy and choose 'Get Info' does the alias for that user update? In the XMPP server, is the nickname of the ldap user set to update the alias in the xmpp roster? The sender is configured in the client through the 'Local Alias' setting in Pidgin, through

Re: Always sowing Available(online) though i logged off from Pidgin

2019-05-28 Thread Eion Robb
Unfortunately we can't help with any Oracle issues. You'll need to get in touch with your oracle tech support. Cheers, Eion On Wed, 29 May 2019 at 16:24, Veeresh Juluru wrote: > Hi, > > I am facing a weird issue with pidgin where my status is always showing > "Available" to others though i

Re: SLACK ACCOUNTS

2019-06-06 Thread Eion Robb
Hi Ric, You can find links to plugins for Slack and other protocols at https://developer.pidgin.im/wiki/ThirdPartyPlugins#AdditionalProtocols Cheers, Eion On Fri, 7 Jun 2019 at 05:42, wrote: > Hello All > > Does Pidgin support Slack Accounts. If so, is there simple guide anywhere? > > Ric >

Re: IRIX Port

2019-06-12 Thread Eion Robb
available on IRIX. > I’ve only used gnutls, I haven’t tried with libnss. Attached is the full > config.log > > > > Regards, > > Wes > > > > *From: *Eion Robb > *Date: *Wednesday, June 12, 2019 at 5:26 PM > *To: *Wes Fisher > *Cc: *Pidgin Support List >

Re: Reconnecting

2019-06-20 Thread Eion Robb
Hi Phil, There's an updated intermediate cert for the Hangouts plugin, that the Google servers will sometimes send. You can download it from source on https://bitbucket.org/EionRobb/purple-hangouts/src/default/ or download the latest version of the .exe installer (assuming you're on windows)

Re: Reconnecting

2019-06-21 Thread Eion Robb
use 2FA on Skype, but I should. I don’t use it enough/care about > it enough to have done so. (I used to use it more, then they destroyed the > UI, and now it’s usually easier to use something else.) > > > > I will tinker. Installing latest Hangouts plugin seems easiest. > &g

Re: Certificate for jabber.calyx.....org could not be validated

2019-06-10 Thread Eion Robb
Hi George, This isn't really a Pidgin security issue, so cc'ing in the support@ maililng list. As per the message in the popup, the certificate on the server has expired. You'll need to get in touch with the admins for that server and get them to renew the certificate on their server. Also,

Re: Pidgin - installing over LAN

2019-05-14 Thread Eion Robb
Hi there, https://developer.pidgin.im/wiki/PidginCommunity#WhyWontYouRemoveMyMailingListPosts should answer your question Cheers, Eion On Wed, 15 May 2019 at 14:39, Kumar Jadhav wrote: > > Hi guys > > User email hk...@live.com.au belongs to me. I have no longer access to > this email and

Re: Reconnecting

2019-06-25 Thread Eion Robb
10AA0] > > Am I in the wrong cave? > > > > *From:* Eion Robb [mailto:e...@robbmob.com] > *Sent:* Thursday, June 20, 2019 4:54 PM > *To:* Phil Smith III > *Cc:* Pidgin Support List > *Subject:* Re: Reconnecting > > > > Hi Phil, > > > > There's an

Re: naming convention

2019-08-26 Thread Eion Robb
e Delivery Manager@Home Operations* > > > > *mary.kie...@ttec.com * | +1.303.397.8807 *t* > > > > > > *ttec.com* <http://www.ttec.com/> > > *Lead every day. Do the right thing. Reach for amazing.* > > *Seek first to understand. Act as one. Live lif

Re: naming convention

2019-08-26 Thread Eion Robb
Hi Mary, Not really sure what you mean by this? Where are you needing to enter your name? Is it when you're creating a new account in Pidgin, or at some other time? Cheers, Eion On Tue, 27 Aug 2019 at 04:51, Kielek, Mary wrote: > Hello > > > > How do we input our name so it only needs to

Re: Using ShortKeys with Pidgin

2019-08-28 Thread Eion Robb
Hi Myrna, That's a very very old version of Pidgin, and you should upgrade to 2.13 as there's been a lot of fixes (including security fixes) since 2.11. Unfortunately we can't help with your ShortKey macros, you'll need to reach out to the ShortKey support peoples instead. Cheers, Eion On Thu,

Re: Unicode emojis shown as tofu

2019-08-28 Thread Eion Robb
Hi Alex, The plugins might not load due to a bad version of libjson-glib that I built. It was built in such a way that it won't work on newer versions of gtk/glib. I've got a rebuilt json-glib dll that works with newer GTKs that you're welcome to try and see if it works. I'll send through the

Re: Unicode emojis shown as tofu

2019-08-28 Thread Eion Robb
th a stomach ache and being told to > manually remove my own appendix. > > Using the themes is hardly a solution since I doubt they have all of the > unicode emojis that people use. That said, can you suggest one that is > reasonable extensive? > > Thank you, > Alex. >

Re: Data Removal Request

2019-08-04 Thread Eion Robb
Hi Michael, Unfortunately that's not something we can do. https://developer.pidgin.im/wiki/PidginCommunity#WhyWontYouRemoveMyMailingListPosts Cheers, Eion On Mon, 5 Aug 2019 at 11:28, wrote: > I hereby withdraw my consent for you to collect, process or store any > personal data related to,

Re: Buddy Issue

2019-09-29 Thread Eion Robb
Hi Kerry, You'll be seeing all the other menu options greyed out if you're not connected to any accounts. Have you added any accounts to Pidgin? If so, in the Accounts->Modify Accounts screen, is the 'Enabled' column ticked? If so, at the bottom of the buddy list, is the green Available

Re: Aliases "blist"

2019-09-27 Thread Eion Robb
Hi there, On what protocol (eg, XMPP, IRC, Hangouts, Yahoo etc) are you not seeing the server-side aliases come through? Cheers, Eion On Fri, 27 Sep 2019 at 20:01, Ксубунтий Линухов wrote: > Hello. >My question is, how do I set up "blist" to automatically update the > aliases of

Re: Aliases "blist"

2019-09-29 Thread Eion Robb
Hi again, There's a few different aliases that are stored in Pidgin. The main one is whichever alias is set when you edit the alias in Pidgin (aka the local alias). Pidgin will fall-back to use the alias in the roster (aka the server alias), but only if there's no local alias. The workaround

Re: Pidgin does not validate correctly certificate chain

2019-07-09 Thread Eion Robb
Hi Luiz, (looping in devel and security mailing lists) Apologies for there not being any follow-up to your ticket. We are just a bunch of volunteers who work on Pidgin in our spare time, so promptness isn't always guaranteed. To help with your ticket, do you have an example server that we can

Re: Profile photo?

2020-01-31 Thread Eion Robb
Hi Robert We've just shifted to a new website so some links might still be broken. If you could let us know which pages have broken links that would be great For the profile photo, the area at the bottom of the buddy list should be one that you've set through pidgin by clicking on that icon.

Re: trying to control font size...

2020-02-19 Thread Eion Robb
Hi there, You might want to try looking at the Pidgin GTK+ Theme Control plugin in Tools->Plugins. It'll let you set the style of text in the history (upper) panel, as well as in the entry (lower) panel. From what you've mentioned, it sounds like you're adjusting the font size of what you're

Re: Pidgin, Facebook chat plugin, and sending to a messenger "group"

2019-12-31 Thread Eion Robb
Hi Noudess, You can start a group chat by right clicking on a buddy and choosing "Initiate Chat". The Facebook prpl is a little different to the others that you'll need to pick the other two people from a popup first before you can start chatting with them. After that, you can invite more people

Re: Weirdness pasting email addresses

2020-01-07 Thread Eion Robb
Hi Phil, How many characters would the 33 email message have been? >From memory, there's something in Pidgin that says "if the message is more than X characters, then send the message as plaintext instead of HTML" so as to not eat up lots of ram or somethingarather Cheers, Eion On Wed, 8 Jan

Re: Getting repeated HTTP 400 errors from Hangouts

2020-03-10 Thread Eion Robb
Really need to see the debug log to be able to comment, especially if there's any NSS messages On Mon, 9 Mar 2020 at 22:34, wrote: > Since yesterday, I'm getting kicked off of Hangouts with HTTP 400 errors. > Sometimes reconnect works and I stay connected for a bit, other times it > fails to

Re: When user away

2020-04-08 Thread Eion Robb
Hi Robert, It sounds like it's the other person you're talking to who has an auto-responder, and not something you're doing. Unfortunately there's not much you can do there other than ask them to turn it off Cheers, Eion On Thu, 9 Apr 2020, 10:46 Robert Boyl, wrote: > Friends! > > Dont

Re: Audio/video calls

2020-04-03 Thread Eion Robb
Hi there, There's a couple of things you can try to improve chances of the voice/video call working: 1. Add in a stun server to Tools->Preferences->Network->Stun Server. If your server doesn't provide one, then you can try stun.ekiga.net or try google for other public stun servers - a stun

Re: Pidgin invoked via hyperlink

2020-03-27 Thread Eion Robb
Hi Robert, It sounds like you're after purple-remote ( http://manpages.ubuntu.com/manpages/trusty/man1/purple-remote.1.html) which handles URI parsing and passing off to Pidgin. Different distros will include it as part of libpurple, Pidgin, or a separate package. Cheers, Eion On Sat, 28 Mar

Re: Pidgin invoked via hyperlink

2020-03-27 Thread Eion Robb
It's built into the pidgin.exe to handle uris, unlike in Linux which needs a seperate tool to send dbus commands to do the same On Sat, 28 Mar 2020, 16:55 , wrote: > On 2020-03-27 9:29 PM, Eion Robb wrote: > > Hi Robert, > > > > It sounds like you're after pur

Re: password rest

2020-04-28 Thread Eion Robb
Hi there, We don't operate any servers that have passwords. Pidgin is just a 3rd party client for whatever service you connect to. Please get in touch with the help desk for the service provider you use instead. Cheers, Eion On Wed, 29 Apr 2020 at 15:27, Sanchez Gonzalez, Juan Francisco <

Re: Is it possible to hide user presence messages in a group XMPP chat?

2020-03-21 Thread Eion Robb
Hi there, There's a "Join/Part Hiding" plugin in Tools->Plugins that will do that Cheers, Eion On Sun, 22 Mar 2020, 08:01 Ilya Pirogov, wrote: > Text notifications appear in group XMPP chat when a user enters or exits > the chat. Can I hide these messages in Pidgin? > >

Re: Migrating configuration across systems

2020-05-07 Thread Eion Robb
Hi Robert, The .purple directory holds everything about your account that you would need. Since it's possible for Pidgin to load config from a different folder with command line options, maybe double check what folder is being used by Pidgin by first opening up the debug log (Help->Debug Window)

Re: Skype login not working -- the dreaded Magic T-Value

2020-08-24 Thread Eion Robb
Hi Phil, The issue to follow for this is https://github.com/EionRobb/skype4pidgin/issues/656 There's a dll with a fix buried near the bottom of the comments, but the gist is that using the 'Use alternative login method' setting is always preferred, since it's less unreliable (although not

Re: Skype login not working -- the dreaded Magic T-Value

2020-08-24 Thread Eion Robb
ame back and it's logged > in. So perhaps this was just Google burping. > > -Original Message- > From: Phil Smith III [mailto:phs...@gmail.com] > Sent: Monday, August 24, 2020 6:04 PM > To: 'Eion Robb' > Cc: 'Pidgin Support List' > Subject: RE: Skype login not wor

Re: Recent error.

2020-05-31 Thread Eion Robb
Hi Glenn, As per https://github.com/dequis/purple-facebook/issues/486#issuecomment-636427990 try increasing the "Buddy list sync interval" number :) Cheers, Eion On Mon, 1 Jun 2020 at 05:22, Glenn Burkins wrote: > Greetings! > > I've been using Pidgin for some time now and recently started

Re: XMPP group chat colors

2020-06-01 Thread Eion Robb
Hi Adam, Colours for usernames in chats are hard-coded in Pidgin and won't be picked up from the server: https://bitbucket.org/pidgin/main/src/release-2.x.y/pidgin/gtknickcolors.h - for the first 24 colours and https://bitbucket.org/pidgin/main/src/release-2.x.y/pidgin/gtkconv.c#lines-10294 - for

Re: Stopping entering/leaving messages

2020-07-29 Thread Eion Robb
Hi Robert, Have you tried the "Join/Part Hiding" plugin in Tools->Plugins? Cheers, Eion On Wed, 29 Jul 2020, 23:03 Robert Moskowitz, wrote: > Speaking about newbie questions... > > I am on the IETF108 jabbers. All week long. > > Like right now, a...@jabber.ietf.org > > Problem is there are

Re: Problem with Ubuntu 20.04

2020-08-03 Thread Eion Robb
3, Todd wrote: > Hi, > I really appreciate your response. > The handshake error is as follows: > > (08:07:05) *nss:* Handshake failed (-12279) > > The entire log is attached; hopefully it is helpful. > Thanks > > > > On 8/1/20 10:32 PM, Eion Robb wrote

Re: Problem with Ubuntu 20.04

2020-08-01 Thread Eion Robb
Hi Todd, There can be a few causes of "SSL Handshake Failed", the specific error number will reveal which cause is happening in this case. If you open the debug log (from the buddy list, Help->Debug Window) then try to reconnect to the account, you should get a "SSL Handshake Failed" error with

Re: blocking a request

2020-07-09 Thread Eion Robb
Hi Steve, Which protocol are you seeing this with (XMPP, Skype, IRC, something else)? Depending on the protocol, there could either be a bug that it's not listening to the 'deny' request (I know that the Steam plugin has this issue at the moment), or that it's not looking at the block list.

Re: Question

2020-10-22 Thread Eion Robb
Hi Justin, >From the buddy list, if you open Tools->Privacy, you can adjust the privacy settings for each of your accounts, including the list of users who you've blocked. Once you find someone, you can click on them, then click the Remove button from the bottom of the window Cheers, Eion On

Re: Hangouts ssl error

2020-10-29 Thread Eion Robb
about the bug at https://bugzilla.mozilla.org/show_bug.cgi?id=1672703 Cheers, Eion On Fri, 30 Oct 2020 at 10:42, Rodney D. Myers wrote: > That worked, once I found the plugin and enabled it > > Thank you > > On 10/29/20 5:35 PM, Eion Robb wrote: > > There was a bug introduc

Re: Hangouts ssl error

2020-10-29 Thread Eion Robb
There was a bug introduced in the most recent version of libnss that prevents it talking to most servers with SSL. It's fixed in an unreleased version of nss As a workaround (assuming this is the problem you're getting) you can limit the max version of TLS in the Tools->Plugins->NSS Preferences

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