Dear Vaishnavi and all,

In addition to the issues I previously noted, I have recorded a live screen
share to demonstrate these accessibility errors in real time.


Best regards,

UDIT Pandey


On Sat, 13 Jun 2026 at 02:18, UDIT Pandey <[email protected]> wrote:

> Dear Vaishnavi and all,
>
> I would like to share a structured compilation of critical accessibility
> defects identified on the IRCTC website, captured directly from the
> browser's accessibility tree. While some issues may be intermittent, these
> have been persistent in my experience. Furthermore, account creation has
> become nearly impossible for most users, potentially due to underlying
> infrastructure issues. These errors create significant complications and
> prevent existing users from logging in.
>
> 1.  Focus Defect on Login Mechanism
>
>   - Issue: The "Login" option is omitted from the page's focus order.
> Users navigating via the Tab key or screen reader shortcuts cannot discover
> or trigger the Login dialog.
>   - Impact: This is a critical blocker; assistive technology users cannot
> access their accounts.
>   - Required Fix: Ensure the Login element uses a native <button> or
> includes role="button" and tabindex="0" with clear accessible text.
>
> 2.  Date Picker Widget Overlap & Lack of Input Choice
>
>   - Issue: Typing a valid date manually into the journey date field leaves
> the visual calendar popup open indefinitely. There is no independent
> mechanism to bypass this mouse-driven calendar.
>   - Impact: This creates keyboard traps and interferes with subsequent
> form processing, such as selecting "All Classes".
>   - Required Fix: Automatically close the overlay once a valid date format
> is entered, and implement native combobox selectors or an explicit
> aria-expanded toggle for the interactive grid.
>
> 3.  Broken Semantics on Holiday and Service Shortcuts
>
>   - Issue: Essential service links (Trains, Buses, Flights, Holidays) are
> rendered as empty entities or generic static strings in the accessibility
> tree. There are also "ghost" links present near the "From" station selector.
>   - Impact: Screen reader users hear "List item, blank," making these
> service gateways unusable.
>   - Required Fix: Apply explicit text nodes or clear aria-label fields
> (e.g., aria-label="Book Bus Tickets") across all category lists and remove
> dead structural markup.
>
> Best regards,
>
> UDIT Pandey
>
>

-- 
Warm regards,
Udit Pandey

📱 Phone & WhatsApp: +91 99909 55800
📧 Email: [email protected]
📸 Instagram: udit.pandey123

🙏 Wishing you and your loved ones safety, peace, and strength.
🕊 Let us speak no evil, see no evil, and hear no evil.

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