Dear Vaishnavi, Thank you for your response. I am more than happy to share the screen recording with you, as I agree it provides essential context regarding the current user experience issues on the IRCTC website.
However, because the recording was captured in a personal setting where my face is visible, I would appreciate it if you could review it privately before it is shared further. Could you please send me a message on WhatsApp at +91 99909 55800? I can then share the recording with you directly there for your professional review. Warm regards, UDIT Pandey 📱 Phone & WhatsApp: +91 99909 55800 📧 Email: [email protected] 📸 Instagram: udit.pandey123 🙏 Wishing you and your loved ones safety, peace, and strength. 🕊 Let us speak no evil, see no evil, and hear no evil. Warm regards, Udit Pandey 📱 Phone & WhatsApp: +91 99909 55800 📧 Email: [email protected] 📸 Instagram: udit.pandey123 🙏 Wishing you and your loved ones safety, peace, and strength. 🕊 Let us speak no evil, see no evil, and hear no evil. On Sat, Jun 13, 2026 at 9:38 AM Vaishnavi Jayakumar (Inclusive India) < [email protected]> wrote: > Udit, > > Please could you share the screen recording to > [email protected] - this is very valuable for sighted people > to realise what the UX issues are practically. > > > On Sat, 13 Jun 2026 at 02:44, UDIT Pandey <[email protected]> wrote: > >> Dear Vaishnavi and all, >> >> In addition to the issues I previously noted, I have recorded a live >> screen share to demonstrate these accessibility errors in real time. >> >> >> Best regards, >> >> UDIT Pandey >> >> >> On Sat, 13 Jun 2026 at 02:18, UDIT Pandey <[email protected]> wrote: >> >>> Dear Vaishnavi and all, >>> >>> I would like to share a structured compilation of critical accessibility >>> defects identified on the IRCTC website, captured directly from the >>> browser's accessibility tree. While some issues may be intermittent, these >>> have been persistent in my experience. Furthermore, account creation has >>> become nearly impossible for most users, potentially due to underlying >>> infrastructure issues. These errors create significant complications and >>> prevent existing users from logging in. >>> >>> 1. Focus Defect on Login Mechanism >>> >>> - Issue: The "Login" option is omitted from the page's focus order. >>> Users navigating via the Tab key or screen reader shortcuts cannot discover >>> or trigger the Login dialog. >>> - Impact: This is a critical blocker; assistive technology users >>> cannot access their accounts. >>> - Required Fix: Ensure the Login element uses a native <button> or >>> includes role="button" and tabindex="0" with clear accessible text. >>> >>> 2. Date Picker Widget Overlap & Lack of Input Choice >>> >>> - Issue: Typing a valid date manually into the journey date field >>> leaves the visual calendar popup open indefinitely. There is no independent >>> mechanism to bypass this mouse-driven calendar. >>> - Impact: This creates keyboard traps and interferes with subsequent >>> form processing, such as selecting "All Classes". >>> - Required Fix: Automatically close the overlay once a valid date >>> format is entered, and implement native combobox selectors or an explicit >>> aria-expanded toggle for the interactive grid. >>> >>> 3. Broken Semantics on Holiday and Service Shortcuts >>> >>> - Issue: Essential service links (Trains, Buses, Flights, Holidays) >>> are rendered as empty entities or generic static strings in the >>> accessibility tree. There are also "ghost" links present near the "From" >>> station selector. >>> - Impact: Screen reader users hear "List item, blank," making these >>> service gateways unusable. >>> - Required Fix: Apply explicit text nodes or clear aria-label fields >>> (e.g., aria-label="Book Bus Tickets") across all category lists and remove >>> dead structural markup. >>> >>> Best regards, >>> >>> UDIT Pandey >>> >>> >> >> -- >> Warm regards, >> Udit Pandey >> >> 📱 Phone & WhatsApp: +91 99909 55800 >> 📧 Email: [email protected] >> 📸 Instagram: udit.pandey123 >> >> 🙏 Wishing you and your loved ones safety, peace, and strength. >> 🕊 Let us speak no evil, see no evil, and hear no evil. >> >> >> -- >> Disclaimer: >> 1. Contents of the mails, factual, or otherwise, reflect the thinking of >> the person sending the mail and AI in no way relates itself to its veracity; >> >> 2. AI cannot be held liable for any commission/omission based on the >> mails sent through this mailing list.. >> >> >> Search for old postings at: >> http://www.mail-archive.com/[email protected]/ >> --- >> You received this message because you are subscribed to the Google Groups >> "AccessIndia" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To view this discussion visit >> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAJZg8fcXSEioyksrJXPpv0ouDWQZWWNnfKC06VAKOCySmaAghA%40mail.gmail.com >> <https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAJZg8fcXSEioyksrJXPpv0ouDWQZWWNnfKC06VAKOCySmaAghA%40mail.gmail.com?utm_medium=email&utm_source=footer> >> . >> > -- > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of > the person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > > Search for old postings at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "AccessIndia" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion visit > https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAN7%2BzvpUgVEP2T_Ry7%3DXHc3dheS1mkP1N2w3AXx55jM5xHOjkg%40mail.gmail.com > <https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAN7%2BzvpUgVEP2T_Ry7%3DXHc3dheS1mkP1N2w3AXx55jM5xHOjkg%40mail.gmail.com?utm_medium=email&utm_source=footer> > . > -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAJZg8ff--spUq3EbSO3X9U2w22gO_XFxfXG7a2OZJBAoLpS1Vg%40mail.gmail.com.
