Udit,

Please could you share the screen recording to [email protected]
- this is very valuable for sighted people to realise what the UX issues
are practically.


On Sat, 13 Jun 2026 at 02:44, UDIT Pandey <[email protected]> wrote:

> Dear Vaishnavi and all,
>
> In addition to the issues I previously noted, I have recorded a live
> screen share to demonstrate these accessibility errors in real time.
>
>
> Best regards,
>
> UDIT Pandey
>
>
> On Sat, 13 Jun 2026 at 02:18, UDIT Pandey <[email protected]> wrote:
>
>> Dear Vaishnavi and all,
>>
>> I would like to share a structured compilation of critical accessibility
>> defects identified on the IRCTC website, captured directly from the
>> browser's accessibility tree. While some issues may be intermittent, these
>> have been persistent in my experience. Furthermore, account creation has
>> become nearly impossible for most users, potentially due to underlying
>> infrastructure issues. These errors create significant complications and
>> prevent existing users from logging in.
>>
>> 1.  Focus Defect on Login Mechanism
>>
>>   - Issue: The "Login" option is omitted from the page's focus order.
>> Users navigating via the Tab key or screen reader shortcuts cannot discover
>> or trigger the Login dialog.
>>   - Impact: This is a critical blocker; assistive technology users cannot
>> access their accounts.
>>   - Required Fix: Ensure the Login element uses a native <button> or
>> includes role="button" and tabindex="0" with clear accessible text.
>>
>> 2.  Date Picker Widget Overlap & Lack of Input Choice
>>
>>   - Issue: Typing a valid date manually into the journey date field
>> leaves the visual calendar popup open indefinitely. There is no independent
>> mechanism to bypass this mouse-driven calendar.
>>   - Impact: This creates keyboard traps and interferes with subsequent
>> form processing, such as selecting "All Classes".
>>   - Required Fix: Automatically close the overlay once a valid date
>> format is entered, and implement native combobox selectors or an explicit
>> aria-expanded toggle for the interactive grid.
>>
>> 3.  Broken Semantics on Holiday and Service Shortcuts
>>
>>   - Issue: Essential service links (Trains, Buses, Flights, Holidays) are
>> rendered as empty entities or generic static strings in the accessibility
>> tree. There are also "ghost" links present near the "From" station selector.
>>   - Impact: Screen reader users hear "List item, blank," making these
>> service gateways unusable.
>>   - Required Fix: Apply explicit text nodes or clear aria-label fields
>> (e.g., aria-label="Book Bus Tickets") across all category lists and remove
>> dead structural markup.
>>
>> Best regards,
>>
>> UDIT Pandey
>>
>>
>
> --
> Warm regards,
> Udit Pandey
>
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