Advance screen user can manage it. it is very difficult for first time
user. they should introduce basic html in their website.
On 6/13/2026 2:39 AM, UDIT Pandey wrote:
Dear Vaishnavi and all,
In addition to the issues I previously noted, I have recorded a live
screen share to demonstrate these accessibility errors in real time.
Best regards,
UDIT Pandey
On Sat, 13 Jun 2026 at 02:18, UDIT Pandey <[email protected]> wrote:
Dear Vaishnavi and all,
I would like to share a structured compilation of critical
accessibility defects identified on the IRCTC website, captured
directly from the browser's accessibility tree. While some issues
may be intermittent, these have been persistent in my experience.
Furthermore, account creation has become nearly impossible for
most users, potentially due to underlying infrastructure issues.
These errors create significant complications and prevent existing
users from logging in.
1. Focus Defect on Login Mechanism
- Issue: The "Login" option is omitted from the page's focus
order. Users navigating via the Tab key or screen reader shortcuts
cannot discover or trigger the Login dialog.
- Impact: This is a critical blocker; assistive technology users
cannot access their accounts.
- Required Fix: Ensure the Login element uses a native <button>
or includes role="button" and tabindex="0" with clear accessible text.
2. Date Picker Widget Overlap & Lack of Input Choice
- Issue: Typing a valid date manually into the journey date
field leaves the visual calendar popup open indefinitely. There is
no independent mechanism to bypass this mouse-driven calendar.
- Impact: This creates keyboard traps and interferes with
subsequent form processing, such as selecting "All Classes".
- Required Fix: Automatically close the overlay once a valid
date format is entered, and implement native combobox selectors or
an explicit aria-expanded toggle for the interactive grid.
3. Broken Semantics on Holiday and Service Shortcuts
- Issue: Essential service links (Trains, Buses, Flights,
Holidays) are rendered as empty entities or generic static strings
in the accessibility tree. There are also "ghost" links present
near the "From" station selector.
- Impact: Screen reader users hear "List item, blank," making
these service gateways unusable.
- Required Fix: Apply explicit text nodes or clear aria-label
fields (e.g., aria-label="Book Bus Tickets") across all category
lists and remove dead structural markup.
Best regards,
UDIT Pandey
--
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