Almost certainly it is alignment. It's not easy! We (IgniteNet) are also learning as we go as no one has produced mass market 60GHz products before. It's a bit of a different beast than the other bands. But, hey, no pain no gain right? :-)
We have just released a new firmware that resolved a lot of issues. We know aiming mode could use some improvements and plan to have another release soon (couple of weeks) to greatly improve that experience. The current aiming mode switches the radio into essentially analog mode - but we find that this has been lacking in showing accurately what the real world SNR will be. So the new aiming mode is based on a more sophisticated beamforming and ranging implementation and keeps the radio in digital mode - so the aiming mode results will reflect normal operating mode results. We are removing the bracket from the unit and discounting the unit accordingly. Then folks can pick which mount they want when they buy the radio based on needs, application, etc. We will add more mount options beyond the 2 we have now as well. This however will take some time to implement throughout the global channels. We are further improving performance. Now we can achieve an aggregate 1.3Gbps+ and there is probably still some runway left there. These further improvements are just software upgrades - no licenses, no keys, no BS. We have more than doubled our support staff to better assist customers in the field. This is especially important for folks that are playing with 60GHz for the first time. We are also working on a training program and more howto guides and videos. We know we are not perfect and are improving every day! We will not accept an unhappy customer so if anyone is ever unhappy with us, please reach out to me and give me a chance to make it right. @Carl, I'm happy to come help in person! We really really want to give you guys the tools to be deploying gigabit services across your networks and competing head to head with cable and fiber providers. Thanks, -Hal On Thu, Jul 21, 2016 at 3:13 PM Stefan Englhardt <s...@genias.net> wrote: > What does ignitenet say to this missing 10-15db? Alignment problem? > > > > > > *Von:* Af [mailto:af-boun...@afmug.com] *Im Auftrag von *Carl Peterson > *Gesendet:* Donnerstag, 21. Juli 2016 17:58 > > > *An:* af@afmug.com > *Betreff:* Re: [AFMUG] Metrolinq > > > > We haven't had any issues with 5GHz but the 60GHz side underwhelms. We > tried a 900' link and couldn't get the 60Ghz side to work. We were able to > move one end and get it down to 600' and have a 60GHz link at -55 but that > is 10-15db below where it should be. It's working, but at this point I > wouldn't use it for anything over 500' or so. > > > > On Thu, Jul 21, 2016 at 10:40 AM, Stefan Englhardt <s...@genias.net> wrote: > > We’ve only dfs bands in 5 GHz. Metrolinq supports only the lower band with > lower allowed power (1W EiRP). > > I’ve installed the newest FW before doing anything so I might be lucky to > avoid the biggest problems (hopefully). > > > > > > *Von:* Af [mailto:af-boun...@afmug.com] *Im Auftrag von *Faisal Imtiaz > *Gesendet:* Donnerstag, 21. Juli 2016 16:30 > *An:* af@afmug.com > *Betreff:* Re: [AFMUG] Metrolinq > > > > Interesting.. most folks have the opposite issue. > > > > FWIW, there is no dfs support on 5ghz (not sure about non-american rules). > > If you are bench testing... you need to turn down the power on 5ghz .. way > down.... > > > > Regards > > > > Faisal Imtiaz > Snappy Internet & Telecom > 7266 SW 48 Street > Miami, FL 33155 > Tel: 305 663 5518 x 232 > > Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net > > > ------------------------------ > > *From: *"Stefan Englhardt" <s...@genias.net> > *To: *af@afmug.com > *Sent: *Thursday, July 21, 2016 8:13:34 AM > *Subject: *[AFMUG] Metrolinq > > Got my first links. 60GHz work fine in lab. The 5GHz Part does strange > things. Does not initialze or does not connect. > > Syslog gives dfs or cant initialize messages. > > 60GHz is up immediately und runs stable in lab. Latency is low. Feels like > a 1G cable connection. Powered by Netonix 24V. > > Takes only 6 Watts. Good build quality. Webinterface is easy and fast. > > > > So a cheap option for fast short hops where you dont want to dig. > > > > > > > > > > > > > > > > > > -- > > Carl Peterson > > *PORT NETWORKS* > > 401 E Pratt St, Ste 2553 > > Baltimore, MD 21202 > > (410) 637-3707 >
