Quantify their deficiencies. If you find the same thing done wrong over and over, councel them on the topic. Maybe they are doing it how they thought it was supposed to be done, maybe not.
If the list is large and diverse, have a sit down with them. List the issues you have in a calm and collected way, and the number of times you found those issues. See how they react. It might be they are having issues at home that are carrying over into their thoughts at work. It could be that they think they are doing better than they are, and need a reality check. In the end if you want people to respect you, respect them. Hold them accountable for their failures and encourage them when they succeed. You are part of their development and success for this industry and for your business. I'm sure many here on this list would disagree... Yeah well, that's just like, their opinion, man. I wouldn't want to work with them or for them anyway :) On Jul 22, 2017 5:23 PM, "Matt Hoppes" <mattli...@rivervalleyinternet.net> wrote: > How do you deal with employees that seem to always be complaining about > some aspect of their job, and always have an excuse for why something was > done wrong? They think they are dedicated, claim they want to be > dedicated, but repeatedly fail to produce, create work for others, fail to > perform even the simplest of tasks properly and while, when met with, will > say they understand and are working to improve - fail to improve. > > Is this behavior fixable? Thoughts? >
