Yea, this seems to be a common practice in the software industry. What they all should really say is that they help you convert. I am going through this with ECi at the moment. We paid several thousand for them to convert our database. What it really was was a half hearted gesture at putting the DB into an excel spreadsheet that they spent zero time checking for sanity. They expect us to do all that.
It seems that most software companies expect their customers to have a whole team of people doing what seems to be the software companies job. Not saying Sonar fits the description, just that that seems to be the rule not the exception. On Mon, Oct 16, 2017 at 5:24 PM Sterling Jacobson <sterl...@avative.net> wrote: > Taking forever to migrate from Platypus to Sonar. > > I was told conversion was free, but they didn't tell me I had to do all my > own conversion from Plat to Sonar, so in my mind that's not free. > > I paid Spender Lambert to move some initial data to their format, but I've > been on a hold with Sonar since last month. > > Super excited to get going with a 'modern' billing system, but so far the > process has been a total snoozer. > > >
