Sonar is strictly per user with no contract, so if you haven't migrated
any users in yet then you pay the minimum.....which I think is
$100/month.
------ Original Message ------
From: "Matt Hoppes" <mattli...@rivervalleyinternet.net>
To: af@afmug.com
Sent: 10/17/2017 9:16:46 AM
Subject: Re: [AFMUG] Sonar
Fail.
On Oct 17, 2017, at 08:54, Lewis Bergman <lewis.berg...@gmail.com>
wrote:
Many of them start charging you regardless if you are on their system
yet. Once you sign the contract, you start paying.
On Mon, Oct 16, 2017 at 6:00 PM Nathan Anderson <nath...@fsr.com>
wrote:
I can understand this if the product in question is
purchased/licensed for a one-time upfront fee. However, if you have
a SaaS model with recurring revenues, it seems like it would be in
your best interest to help the customer move existing data over to
your product cost-free, and thus get them to be a paying customer
ASAP.
-- Nathan
--------------------------------------------------------------------------------
From: Af <af-boun...@afmug.com> on behalf of Lewis Bergman
<lewis.berg...@gmail.com>
Sent: Monday, October 16, 2017 3:36 PM
To:af@afmug.com
Subject: Re: [AFMUG] Sonar
Yea, this seems to be a common practice in the software industry.
What they all should really say is that they help you convert. I am
going through this with ECi at the moment. We paid several thousand
for them to convert our database. What it really was was a half
hearted gesture at putting the DB into an excel spreadsheet that they
spent zero time checking for sanity. They expect us to do all that.
It seems that most software companies expect their customers to have
a whole team of people doing what seems to be the software companies
job. Not saying Sonar fits the description, just that that seems to
be the rule not the exception.
On Mon, Oct 16, 2017 at 5:24 PM Sterling Jacobson
<sterl...@avative.net> wrote:
Taking forever to migrate from Platypus to Sonar.
I was told conversion was free, but they didn't tell me I had to do
all my own conversion from Plat to Sonar, so in my mind that's not
free.
I paid Spender Lambert to move some initial data to their format,
but I've been on a hold with Sonar since last month.
Super excited to get going with a 'modern' billing system, but so
far the process has been a total snoozer.
