It also means at any point they can just close up shop leaving my data and my customer information high and dry with no recourse.
> On Oct 17, 2017, at 13:24, Josh Reynolds <j...@kyneticwifi.com> wrote: > > They provide enough value to avoid locking you in a contract that would > otherwise retain your business when they don't continuously earn it. > > Others are NOT the same. > >> On Oct 17, 2017 12:22 PM, "Matt Hoppes" <mattli...@rivervalleyinternet.net> >> wrote: >> No contract? That's frankly beyond scary. >> >>> On Oct 17, 2017, at 13:06, Adam Moffett <dmmoff...@gmail.com> wrote: >>> >>> Sonar is strictly per user with no contract, so if you haven't migrated any >>> users in yet then you pay the minimum.....which I think is $100/month. >>> >>> >>> ------ Original Message ------ >>> From: "Matt Hoppes" <mattli...@rivervalleyinternet.net> >>> To: af@afmug.com >>> Sent: 10/17/2017 9:16:46 AM >>> Subject: Re: [AFMUG] Sonar >>> >>>> Fail. >>>> >>>>> On Oct 17, 2017, at 08:54, Lewis Bergman <lewis.berg...@gmail.com> wrote: >>>>> >>>>> Many of them start charging you regardless if you are on their system >>>>> yet. Once you sign the contract, you start paying. >>>>> >>>>>> On Mon, Oct 16, 2017 at 6:00 PM Nathan Anderson <nath...@fsr.com> wrote: >>>>>> I can understand this if the product in question is purchased/licensed >>>>>> for a one-time upfront fee. However, if you have a SaaS model with >>>>>> recurring revenues, it seems like it would be in your best interest to >>>>>> help the customer move existing data over to your product cost-free, and >>>>>> thus get them to be a paying customer ASAP. >>>>>> >>>>>> -- Nathan >>>>>> >>>>>> From: Af <af-boun...@afmug.com> on behalf of Lewis Bergman >>>>>> <lewis.berg...@gmail.com> >>>>>> Sent: Monday, October 16, 2017 3:36 PM >>>>>> To: af@afmug.com >>>>>> Subject: Re: [AFMUG] Sonar >>>>>> >>>>>> Yea, this seems to be a common practice in the software industry. What >>>>>> they all should really say is that they help you convert. I am going >>>>>> through this with ECi at the moment. We paid several thousand for them >>>>>> to convert our database. What it really was was a half hearted gesture >>>>>> at putting the DB into an excel spreadsheet that they spent zero time >>>>>> checking for sanity. They expect us to do all that. >>>>>> >>>>>> It seems that most software companies expect their customers to have a >>>>>> whole team of people doing what seems to be the software companies job. >>>>>> Not saying Sonar fits the description, just that that seems to be the >>>>>> rule not the exception. >>>>>> >>>>>>> On Mon, Oct 16, 2017 at 5:24 PM Sterling Jacobson >>>>>>> <sterl...@avative.net> wrote: >>>>>> >>>>>>> Taking forever to migrate from Platypus to Sonar. >>>>>>> >>>>>>> I was told conversion was free, but they didn't tell me I had to do all >>>>>>> my own conversion from Plat to Sonar, so in my mind that's not free. >>>>>>> >>>>>>> I paid Spender Lambert to move some initial data to their format, but >>>>>>> I've been on a hold with Sonar since last month. >>>>>>> >>>>>>> Super excited to get going with a 'modern' billing system, but so far >>>>>>> the process has been a total snoozer. >>>>>>> >>>>>>>
