No contract? That's frankly beyond scary.
> On Oct 17, 2017, at 13:06, Adam Moffett <dmmoff...@gmail.com> wrote: > > Sonar is strictly per user with no contract, so if you haven't migrated any > users in yet then you pay the minimum.....which I think is $100/month. > > > ------ Original Message ------ > From: "Matt Hoppes" <mattli...@rivervalleyinternet.net> > To: af@afmug.com > Sent: 10/17/2017 9:16:46 AM > Subject: Re: [AFMUG] Sonar > >> Fail. >> >>> On Oct 17, 2017, at 08:54, Lewis Bergman <lewis.berg...@gmail.com> wrote: >>> >>> Many of them start charging you regardless if you are on their system yet. >>> Once you sign the contract, you start paying. >>> >>>> On Mon, Oct 16, 2017 at 6:00 PM Nathan Anderson <nath...@fsr.com> wrote: >>>> I can understand this if the product in question is purchased/licensed >>>> for a one-time upfront fee. However, if you have a SaaS model with >>>> recurring revenues, it seems like it would be in your best interest to >>>> help the customer move existing data over to your product cost-free, and >>>> thus get them to be a paying customer ASAP. >>>> >>>> -- Nathan >>>> >>>> From: Af <af-boun...@afmug.com> on behalf of Lewis Bergman >>>> <lewis.berg...@gmail.com> >>>> Sent: Monday, October 16, 2017 3:36 PM >>>> To: af@afmug.com >>>> Subject: Re: [AFMUG] Sonar >>>> >>>> Yea, this seems to be a common practice in the software industry. What >>>> they all should really say is that they help you convert. I am going >>>> through this with ECi at the moment. We paid several thousand for them to >>>> convert our database. What it really was was a half hearted gesture at >>>> putting the DB into an excel spreadsheet that they spent zero time >>>> checking for sanity. They expect us to do all that. >>>> >>>> It seems that most software companies expect their customers to have a >>>> whole team of people doing what seems to be the software companies job. >>>> Not saying Sonar fits the description, just that that seems to be the rule >>>> not the exception. >>>> >>>>> On Mon, Oct 16, 2017 at 5:24 PM Sterling Jacobson <sterl...@avative.net> >>>>> wrote: >>>> >>>>> Taking forever to migrate from Platypus to Sonar. >>>>> >>>>> I was told conversion was free, but they didn't tell me I had to do all >>>>> my own conversion from Plat to Sonar, so in my mind that's not free. >>>>> >>>>> I paid Spender Lambert to move some initial data to their format, but >>>>> I've been on a hold with Sonar since last month. >>>>> >>>>> Super excited to get going with a 'modern' billing system, but so far the >>>>> process has been a total snoozer. >>>>> >>>>>
